Hyatt Place Des Moines Downtwn

  • 418 6th Avenue , Des Moines, Iowa 50309
  • 418 6th Avenue , Des Moines, Iowa - 50309
  • 855-516-1090
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Room, 2 Queen Beds, Accessible, Bathtub (With Sofa Bed)
Room, 2 Queen Beds, Accessible, Bathtub (With Sofa Bed)
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2 Queen Beds

Layout of Room, 2 Queen Beds, Accessible, Bathtub (With Sofa Bed) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Shower Or Bathtub
  • TV
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Sitting area (Separate)
  • Pay movies
  • Wheelchair accessible
Room, 1 Queen Bed (With Sofa bed)
Room, 1 Queen Bed (With Sofa bed)
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1 Queen Bed

541 sq feet


Layout of Room, 1 Queen Bed (With Sofa bed) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Blackout drapes-curtains
  • Hypoallergenic bedding available
  • Phone
  • Designer toiletries
  • Desk
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • AC / In-room climate control
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Shower Or Bathtub
  • Sitting area (Separate)
  • Pay movies
  • TV
  • Flat panel TV
Room, 1 King Bed with Sofa bed (High Floor)
Room, 1 King Bed with Sofa bed (High Floor)
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1 King Bed and 1 Double Sofa Bed

400 sq feet


Layout of Room, 1 King Bed with Sofa bed (High Floor) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Blackout drapes-curtains
  • Hypoallergenic bedding available
  • Phone
  • Designer toiletries
  • Desk
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • AC / In-room climate control
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Shower Or Bathtub
  • Sitting area (Separate)
  • Pay movies
  • TV
  • Flat panel TV
Room, 1 King Bed, Accessible (With Sofa bed, Shower/Tub)
Room, 1 King Bed, Accessible (With Sofa bed, Shower/Tub)
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1 King Bed

Layout of Room, 1 King Bed, Accessible (With Sofa bed, Shower/Tub) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Shower Or Bathtub
  • TV
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Sitting area (Separate)
  • Pay movies
  • Wheelchair accessible
Room, 1 King Bed, Accessible (With Sofa Bed, Roll-in Shower)
Room, 1 King Bed, Accessible (With Sofa Bed, Roll-in Shower)
View room details and amenities View details & amenities
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1 King Bed

Layout of Room, 1 King Bed, Accessible (With Sofa Bed, Roll-in Shower) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible and roll-in shower

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Shower Or Bathtub
  • TV
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Roll in shower
  • AC / In-room climate control
  • Sitting area (Separate)
  • Pay movies
  • Wheelchair accessible
Room, 2 Queen Beds, Accessible (With Sofa bed, Roll-in Shower)
Room, 2 Queen Beds, Accessible (With Sofa bed, Roll-in Shower)
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2 Queen Beds

Layout of Room, 2 Queen Beds, Accessible (With Sofa bed, Roll-in Shower) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible and roll-in shower

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Shower Or Bathtub
  • TV
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Roll in shower
  • AC / In-room climate control
  • Sitting area (Separate)
  • Pay movies
  • Wheelchair accessible
Room, 1 King Bed, Corner (With Sofa bed, Specialty)
Room, 1 King Bed, Corner (With Sofa bed, Specialty)
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1 King Bed

640 sq feet


Layout of Room, 1 King Bed, Corner (With Sofa bed, Specialty) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Free local calls, double sofa bed, and safe

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Shower Or Bathtub
  • TV
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Sitting area (Separate)
  • Sofa-bed
  • Pay movies
Room, 1 Queen Bed (With Sofa Bed, High Floor)
Room, 1 Queen Bed (With Sofa Bed, High Floor)
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1 Queen Bed

357 sq feet


Layout of Room, 1 Queen Bed (With Sofa Bed, High Floor) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Blackout drapes-curtains
  • Hypoallergenic bedding available
  • Phone
  • Designer toiletries
  • Desk
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • AC / In-room climate control
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Shower Or Bathtub
  • Sitting area (Separate)
  • Pay movies
  • TV
  • Flat panel TV
Suite, 1 Bedroom, Accessible (1 King Bed & Sofabed, Roll-in Shower)
Suite, 1 Bedroom, Accessible (1 King Bed & Sofabed, Roll-in Shower)
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1 King Bed

Layout of Suite, 1 Bedroom, Accessible (1 King Bed & Sofabed, Roll-in Shower) - Bedroom and sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible and roll-in shower

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Shower Or Bathtub
  • TV
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Roll in shower
  • AC / In-room climate control
  • Sitting area (Separate)
  • Pay movies
  • Wheelchair accessible
Room, 1 King Bed (With Sofa Bed)
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1 King Bed

400 sq feet


Layout of Room, 1 King Bed (With Sofa Bed) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Blackout drapes-curtains
  • Hypoallergenic bedding available
  • Phone
  • Designer toiletries
  • Desk
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • AC / In-room climate control
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Shower Or Bathtub
  • Sitting area (Separate)
  • Pay movies
  • TV
  • Flat panel TV
Suite, 1 Bedroom (1 King Bed with Sofa Bed)
Suite, 1 Bedroom (1 King Bed with Sofa Bed)
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1 King Bed

590 sq feet


Layout of Suite, 1 Bedroom (1 King Bed with Sofa Bed) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Free local calls, double sofa bed, and safe

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Shower Or Bathtub
  • TV
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Sitting area (Separate)
  • Sofa-bed
  • Pay movies
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Hyatt Place Des Moines Downtwn Hotel

Hotel Location & Nearby Attractions

A stay at Hyatt Place Des Moines Downtwn places you in the heart of Des Moines, within a 5-minute drive of Iowa Events Center and Iowa State Capitol Building. This hotel is 1.3 mi (2 km) from Greater Des Moines Botanical Garden.

Popular Hotel Amenities and Features

Make use of convenient amenities, which include complimentary wireless Internet access and a fireplace in the lobby.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).

Restaurants, Bars, Lounge & Dining options

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 93 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pet Policy for Hyatt Place Des Moines Downtwn
If you are thinking of bringing your pet and want to know if pets are allowed at Hyatt Place Des Moines Downtwn, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hyatt Place Des Moines Downtwn are listed below.

Pets allowed
Only dogs are allowed
Pet maximum weight in kg is 22
Maximum number of pets per room 2
Pet maximum weight in lb is 50

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Car recommended
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Protective clothing is available to guests
Gloves are available to guests
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Parking height restrictions apply
Commonly-touched surfaces are cleaned with disinfectant

Hyatt Place Des Moines Downtwn Hotel Amenities


Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Meeting Room Facilities
  • 24-hour / 7 Days business center
General Amenities
  • Wheelchair accessible path of travel
  • Braille or raised signage
General Amenities
  • Elevator & lift on property
General Amenities
  • Dry cleaning & laundry service
Internet
  • Free internet
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Safe deposit box at front desk
  • Luggage storage facilities
  • Fireplace in lobby
Lobby Level Services
  • Free news papers in lobby
Outdoor
  • TV in common areas
Parking Services
  • Covered parking
  • Secured parking
  • Self parking - Extra Charge
Property Features
  • Smoke free property
  • Roll in shower
Transportation Services
  • Airport shuttle - Free

About Hyatt Place Hotels Brand Hotels

Hyatt Place, a brand of Hyatt Hotels Corporation, flawlessly merging innovation, style and an all-week, round-the-clock convenience to build a seamless stay with the comforts we all deserve. Each and every traveler has endured the much-dreaded apathy from other hotels: standing at a counter waiting for the clerk to get done with data entry; it gets tiresome, and sometimes the feeling of not being welcomed is seriously lacking.

What’s also glaring in the world of hospitality are the principles of human-centered design; the human in this context is the traveler. There are many good stories of excellent customer services provided by the Hyatt Hotels, one in particular is the Hyatt Place. Hyatt Place, one of the Hyatt Hotels brands, understands fully well that the human empathy is very, very much important to the world. And this they apply into their business, garnering more and more guests everyday, in various locations.

When it comes to hiring their staff, Hyatt Place focuses more on personality, technical skill comes second. The company is now considering new front-desk experience that will truly work in each of its brands. At Hyatt Place, not only clerks serve drinks; time is a precious commodity too, which they will give to the guests who checked in.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Hyatt Place Des Moines Downtwn - Des Moines, Iowa Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Ruan Center - 0.1 km / 0.1 mi
801 Grand - 0.4 km / 0.2 mi
Polk County Courthouse - 0.4 km / 0.2 mi
The Temple for Performing Arts - 0.5 km / 0.3 mi
Iowa Hall of Pride - 0.6 km / 0.3 mi
World Food Prize Hall of Laureates - 0.6 km / 0.4 mi
Des Moines Civic Center - 0.6 km / 0.4 mi
Des Moines Public Library - 0.6 km / 0.4 mi
Veterans Memorial Auditorium - 0.7 km / 0.4 mi
Hy Vee Hall - 0.7 km / 0.4 mi
Walnut Street Bridge - 0.7 km / 0.5 mi
Iowa Events Center - 0.7 km / 0.5 mi
Pappajohn Sculpture Park - 0.8 km / 0.5 mi
Wells Fargo Arena - 0.8 km / 0.5 mi
Science Center of Iowa - 0.9 km / 0.5 mi

The preferred airport for Hyatt Place Des Moines Downtwn is Des Moines International Airport (DSM) - 7.7 km / 4.8 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Des Moines, Iowa Hotels

 
 

Helpful Info & FAQs

What is the check-in policy?

The checking times for Hyatt Place Des Moines Downtwn are between 3:00 PM and midnight. The minimum age to check-in is 21.

What is the check-out time?

This Hyatt Place Des Moines Downtwn's check-out time is 12:00 PM.

What brand is Hyatt Place Des Moines Downtwn?

Hyatt Place Des Moines Downtwn is a part of Hyatt Place Hotels.

What is the street address for Hyatt Place Des Moines Downtwn?

The address for Hyatt Place Des Moines Downtwn is 418 6th Avenue, Des Moines, Iowa 50309

What is the price for tonight?

Based on recent averages, the price for tonight can start at 349.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 349 per night.

How many guest rooms are at Hyatt Place Des Moines Downtwn?

The Hyatt Place Des Moines Downtwn has a total of 93 guest rooms.

How many floors does the Hyatt Place Des Moines Downtwn have?

This Des Moines hotel has 8 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family.

Recommended landmarks, attractions or things to do around HYATT PLACE DES MOINES DOWNTWN?

HYATT PLACE DES MOINES DOWNTWN is within minutes from Ruan Center - 0.1 km / 0.1 mi , 801 Grand - 0.4 km / 0.2 mi and Polk County Courthouse - 0.4 km / 0.2 mi

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Hyatt Place Des Moines Downtwn Reviews Summary

UserSharma
2/10
 
Poor
Pros: Very little
Cons: Parking
UserVerified Hotel Guest
5/10
 
Fair
Pros: Location
Cons: Furniture very worn. Room not clean. Bathroom had rusty fixtures
UserVerified Hotel Guest
3/10
 
Poor
Pros: the room was a great size and the breakfast was goox
Cons: the pool was closed for maintenance, the bathtub drain was broken, and we had to listen to dogs barking for the first half of the night.
UserJeffrey
3/10
 
Poor
Cons: The shower had mold in it, the carpet was filthy, the furniture looked like it had been chewed by a dog. Was not happy at all with the room. Never had made service. This was for our 40th wedding anniversary so you can imagine that it was not a great time.
UserDavid
1/10
 
Very Poor
Pros: clean
Cons: Hyatt seemed to make everything more difficult than it needed to be.
UserVerified Hotel Guest
8/10
 
Very Good
Pros: It was quiet.
Cons: Parking was awkward. Construction still in progress. Pool closed. Gym equipment semi functional.
UserDeartra
1/10
 
Very Poor
Pros: Location
Cons: I had to call 6 times about the release hold of the $129.00 plus $75.00 hold I never received yet as of 6/01/2021! I called the toll free number and was hung up on!
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Ive stayed here in the past and NEVER been treated the way i was by the new manager. Completely unprofessional rude and delusional
Cons: The staff have no idea what they are doin and lack the skills of basic communication If a mistake is made regarding billing the hotel staff should handle it not just say they did. I was lied to 3 times about the charges and still unresolved
UserTim
6/10
 
Pleasant
Cons: Lobby was under construction and they had no room keys The front desk staff offered to escort me to my room to open it. Fortunately I had a card from another hotel that was able to be used !
UserJeff
6/10
 
Pleasant
Cons: We asked for a room with two queens. There were two people in the room and we each wanted our own bed. Around 8pm we got a call from the hotel. They didnt have any more 2 queen rooms but she would give us a suite with a king bed and a sofa sleeper.
UserMariafe
1/10
 
Very Poor
Pros: Hotel lobby was under construction, there were dusts all over, the staff was not welcoming. There was no breakfast available as what have been included in the reservation because the delivery time of food supply on Monday was undetermined.
Cons: Lobby is dirty. No breakfast available and free breakfast was mentioned online. I have to beg for cups, utensils, cereal, milk because my daughter and I were hungry. The dining table was dirty, dust was not wiped clean. No coffee or hot beverages.
UserGarrett
1/10
 
Very Poor
Pros: Location and great staff
Cons: The hotel did not have room keys and only one working elevator. This was due to water damage and was not indicated on the website. This led to excessive wait times and an overall poor experience.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The room seemed clean. That's about it for the experience.
Cons: No heat at all on first floor, -20 outside. Hotel employee had to come outside to let us in and out parking garage and garage elevator. Vending not available, hotel only sells Rockstar, you cannot get a bottle of water. Cups in room are not pre packaged.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Downtown
Cons: The Staff was horrible and this included the hotel GM. The only nice Staff member
UserJd
1/10
 
Very Poor
Pros: It is Downtown and close to Restaurants.
Cons: Staff was Rude and they have no Customer Service Skills or Even a clue how to deal with customers. The Hyatt in Downtown Des Moines IA. There are better choices for lodging than The Hyatt. Hotel employee was Amazing he had Great Customer Service skills 5
UserEbony
10/10
 
Exceptional
Pros: Very clean and spacious rooms hotel staff were great
Cons: There was no free parking only parking options was a parking garage which cost $18 a night should have been mentioned before booking
UserVerified Hotel Guest
8/10
 
Very Good
Pros: The size of the rooms
UserTracy
1/10
 
Very Poor
Pros: some staff were friendly
Cons: Dirty, charged 18 a day for parking, no room service, tried charging for grab and go breakfast, had to park and go into hotel every time we came or went to get back into the ramp, no one answered front desk, towels were hard to come by, bad experience
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Location, room configuration, pricing.
Cons: Checkin/checkout challenging. Prepaid, confirmation email but staff struggled & wanted to charge me again.He answered calls, helped others instead of addressing this. Billed for parking but never parked in ramp! Bill is still wrong.
UserNuzohn Zidenmaro
10/10
 
Exceptional
Pros: It has everything of a modern hotel
Cons: Everything was great
 
Hotel Location & Nearby Attractions

A stay at Hyatt Place Des Moines Downtwn places you in the heart of Des Moines, within a 5-minute drive of Iowa Events Center and Iowa State Capitol Building. This hotel is 1.3 mi (2 km) from Greater Des Moines Botanical Garden.

Popular Hotel Amenities and Features

Make use of convenient amenities, which include complimentary wireless Internet access and a fireplace in the lobby.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).

Restaurants, Bars, Lounge & Dining options

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 93 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pet Policy for Hyatt Place Des Moines Downtwn
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Hyatt Place Des Moines Downtwn, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hyatt Place Des Moines Downtwn are listed below.

Pets allowed
Only dogs are allowed
Pet maximum weight in kg is 22
Maximum number of pets per room 2
Pet maximum weight in lb is 50

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Car recommended
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Protective clothing is available to guests
Gloves are available to guests
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Parking height restrictions apply
Commonly-touched surfaces are cleaned with disinfectant

Hyatt Place Des Moines Downtwn Hotel Amenities

Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Meeting Room Facilities
  • 24-hour / 7 Days business center
General Amenities
  • Wheelchair accessible path of travel
  • Braille or raised signage
General Amenities
  • Elevator & lift on property
General Amenities
  • Dry cleaning & laundry service
Internet
  • Free internet
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Safe deposit box at front desk
  • Luggage storage facilities
  • Fireplace in lobby
Lobby Level Services
  • Free news papers in lobby
Outdoor
  • TV in common areas
Parking Services
  • Covered parking
  • Secured parking
  • Self parking - Extra Charge
Property Features
  • Smoke free property
  • Roll in shower
Transportation Services
  • Airport shuttle - Free

About Hyatt Place Hotels Brand Hotels

Hyatt Place, a brand of Hyatt Hotels Corporation, flawlessly merging innovation, style and an all-week, round-the-clock convenience to build a seamless stay with the comforts we all deserve. Each and every traveler has endured the much-dreaded apathy from other hotels: standing at a counter waiting for the clerk to get done with data entry; it gets tiresome, and sometimes the feeling of not being welcomed is seriously lacking.

What’s also glaring in the world of hospitality are the principles of human-centered design; the human in this context is the traveler. There are many good stories of excellent customer services provided by the Hyatt Hotels, one in particular is the Hyatt Place. Hyatt Place, one of the Hyatt Hotels brands, understands fully well that the human empathy is very, very much important to the world. And this they apply into their business, garnering more and more guests everyday, in various locations.

When it comes to hiring their staff, Hyatt Place focuses more on personality, technical skill comes second. The company is now considering new front-desk experience that will truly work in each of its brands. At Hyatt Place, not only clerks serve drinks; time is a precious commodity too, which they will give to the guests who checked in.

Distances are displayed to the nearest 0.1 mile and kilometer.

Ruan Center - 0.1 km / 0.1 mi
801 Grand - 0.4 km / 0.2 mi
Polk County Courthouse - 0.4 km / 0.2 mi
The Temple for Performing Arts - 0.5 km / 0.3 mi
Iowa Hall of Pride - 0.6 km / 0.3 mi
World Food Prize Hall of Laureates - 0.6 km / 0.4 mi
Des Moines Civic Center - 0.6 km / 0.4 mi
Des Moines Public Library - 0.6 km / 0.4 mi
Veterans Memorial Auditorium - 0.7 km / 0.4 mi
Hy Vee Hall - 0.7 km / 0.4 mi
Walnut Street Bridge - 0.7 km / 0.5 mi
Iowa Events Center - 0.7 km / 0.5 mi
Pappajohn Sculpture Park - 0.8 km / 0.5 mi
Wells Fargo Arena - 0.8 km / 0.5 mi
Science Center of Iowa - 0.9 km / 0.5 mi

The preferred airport for Hyatt Place Des Moines Downtwn is Des Moines International Airport (DSM) - 7.7 km / 4.8 mi

User
Sharma
 
2/10
Poor
Pros: Very little
Cons: Parking
User
Verified Hotel Guest
 
5/10
Fair
Pros: Location
Cons: Furniture very worn. Room not clean. Bathroom had rusty fixtures
User
Verified Hotel Guest
 
3/10
Poor
Pros: the room was a great size and the breakfast was goox
Cons: the pool was closed for maintenance, the bathtub drain was broken, and we had to listen to dogs barking for the first half of the night.
User
Jeffrey
 
3/10
Poor
Cons: The shower had mold in it, the carpet was filthy, the furniture looked like it had been chewed by a dog. Was not happy at all with the room. Never had made service. This was for our 40th wedding anniversary so you can imagine that it was not a great time.
User
David
 
1/10
Very Poor
Pros: clean
Cons: Hyatt seemed to make everything more difficult than it needed to be.
User
Verified Hotel Guest
 
8/10
Very Good
Pros: It was quiet.
Cons: Parking was awkward. Construction still in progress. Pool closed. Gym equipment semi functional.
User
Deartra
 
1/10
Very Poor
Pros: Location
Cons: I had to call 6 times about the release hold of the $129.00 plus $75.00 hold I never received yet as of 6/01/2021! I called the toll free number and was hung up on!
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Ive stayed here in the past and NEVER been treated the way i was by the new manager. Completely unprofessional rude and delusional
Cons: The staff have no idea what they are doin and lack the skills of basic communication If a mistake is made regarding billing the hotel staff should handle it not just say they did. I was lied to 3 times about the charges and still unresolved
User
Tim
 
6/10
Pleasant
Cons: Lobby was under construction and they had no room keys The front desk staff offered to escort me to my room to open it. Fortunately I had a card from another hotel that was able to be used !
User
Jeff
 
6/10
Pleasant
Cons: We asked for a room with two queens. There were two people in the room and we each wanted our own bed. Around 8pm we got a call from the hotel. They didnt have any more 2 queen rooms but she would give us a suite with a king bed and a sofa sleeper.
User
Mariafe
 
1/10
Very Poor
Pros: Hotel lobby was under construction, there were dusts all over, the staff was not welcoming. There was no breakfast available as what have been included in the reservation because the delivery time of food supply on Monday was undetermined.
Cons: Lobby is dirty. No breakfast available and free breakfast was mentioned online. I have to beg for cups, utensils, cereal, milk because my daughter and I were hungry. The dining table was dirty, dust was not wiped clean. No coffee or hot beverages.
User
Garrett
 
1/10
Very Poor
Pros: Location and great staff
Cons: The hotel did not have room keys and only one working elevator. This was due to water damage and was not indicated on the website. This led to excessive wait times and an overall poor experience.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The room seemed clean. That's about it for the experience.
Cons: No heat at all on first floor, -20 outside. Hotel employee had to come outside to let us in and out parking garage and garage elevator. Vending not available, hotel only sells Rockstar, you cannot get a bottle of water. Cups in room are not pre packaged.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Downtown
Cons: The Staff was horrible and this included the hotel GM. The only nice Staff member
User
Jd
 
1/10
Very Poor
Pros: It is Downtown and close to Restaurants.
Cons: Staff was Rude and they have no Customer Service Skills or Even a clue how to deal with customers. The Hyatt in Downtown Des Moines IA. There are better choices for lodging than The Hyatt. Hotel employee was Amazing he had Great Customer Service skills 5
User
Ebony
 
10/10
Exceptional
Pros: Very clean and spacious rooms hotel staff were great
Cons: There was no free parking only parking options was a parking garage which cost $18 a night should have been mentioned before booking
User
Verified Hotel Guest
 
8/10
Very Good
Pros: The size of the rooms
User
Tracy
 
1/10
Very Poor
Pros: some staff were friendly
Cons: Dirty, charged 18 a day for parking, no room service, tried charging for grab and go breakfast, had to park and go into hotel every time we came or went to get back into the ramp, no one answered front desk, towels were hard to come by, bad experience
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Location, room configuration, pricing.
Cons: Checkin/checkout challenging. Prepaid, confirmation email but staff struggled & wanted to charge me again.He answered calls, helped others instead of addressing this. Billed for parking but never parked in ramp! Bill is still wrong.
User
Nuzohn Zidenmaro
 
10/10
Exceptional
Pros: It has everything of a modern hotel
Cons: Everything was great