Hotel Tonchala is centrally located in San José de Cúcuta, a 3-minute walk from Ventura Plaza Commercial Center and 6 minutes by foot from Banco de la Republica Cultural Area. This hotel is 0.6 mi (0.9 km) from General Santander Stadium and 0.9 mi (1.4 km) from Gobernación Norte de Santander.

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the poolside bar. A complimentary continental breakfast is served daily from 7 AM to 10 AM.

Make yourself at home in one of the 102 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and bidets.

If you are thinking of bringing your pet and want to know if pets are allowed at Hotel Tonchala, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hotel Tonchala are listed below.

Pets not allowed

Service animals not allowed

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Cashless transactions are available
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Reservation might be required for some facilities onsite
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Essential workers only - NO
• Masks are compulsory at the property
• No cribs (infant beds) available
• Commonly-touched surfaces are cleaned with disinfectant