Pros: Clean room, clean bathrooms, excellent help on a very late night check in. Breakfast is fantastic if you choose the option. Staff is excellent and friendly will accommodate anything possible. Great experience, will be back,
Oleksandr
Wonderful
Comfortable
Pros: The room was clean and comfortable
Ketaki
Very Good
Very good
Vishal
Exceptional
Perfect
Jorge
Exceptional
Perfect
Alessandra
Very Good
Very good
Zakharova
Fair
Disappointing
Pros: Overall, the bed and sheets were clean and comfortable. You have separated bathroom only for your room and people there. They made it quite nice with the key - card, so you can enter the building and your room whatever you want. The staff is fine.
Cons: There are a few things, that I have to say.
First, when I just came to the property (it was around 7 pm), the main reception door was closed and nobody was there, which made me worried (at the website I mentioned that I'm coming at this time and it says on the website that it's open from 7am to 10 pm). Then I've learnt that there's a different night entrance, but it was only for people who were already registered. One girl told me to try to pull harder the same door I've been to before. I tried, and it didn't work. Then somewhere in the corner of the information posters on the wall I found, that there's a Birgit hotel where you can go, if the door for the hostel is closed. It worked.
Second, when I tried to get some rest and sleep there were people who were talking out loud inside the room at around 11 pm. Only when I told them it's impossible for me to sleep, they got silent. But it didn't help for a long time. Since the window was open at night (to sleep with the window closed would be awful cause it was hot inside) and there's no mosquito net there were a lot of mosquitos inside the room (in my imagination there was a dozen of them only next to my bed). Seems like a little thing, but made me so much uncomfortable and, unfortunately, I almost didn't sleep. Was waiting till the morning to checked-out as quickly as possible.
Just a little recommendation for you: to put a big sign/arrows about Birgit hotel, where you can also register, if the main door for the hostel is closed; to make silent and no light hours for the hostel; to make mosquito nets.
Emma
Very Good
Very good
Pros: The room was clean and a good size. Beds were very comfortable. Perfect for what we needed.
Cons: We arrived very late as we used this as a travel stop over. It was very confusing where we needed to collect the keys. It was poorly lit and a I was lucky to find a sign to collect keys from a hotel around the corner. Once I located this the whole process was very simple
Eren
Very Poor
Bad
Pros: It was cheap
Cons: The staff was not good people and not possible to reach them for a problem. Air condition didnt work by purpose. It was shut down by hostel. There was so much noisy from the train gare. Sleeping was not possible because of it. My phone charging cable taken by the stuff and the reception didnt answer my msg. I will never ever walk down the street next to this hostel.
Marina
Exceptional
Everything. Breakfast good. Sleep well. Everything new. I lost a key from door. They gave me new one.
Pros: Everything. Breakfast good. Sleep well. Everything new. I lost a key from door. They gave me new one.
Gregoire
Pleasant
Pleasant
Nguyen
Wonderful
Great stay
Pros: Great location and good price, clean and spacious room
Schoeters
Exceptional
Perfect
Jana
Exceptional
Exceptional
Pros: The entire room looked like just have been renovated. I really liked the curtains at each bed and the reading light. I stayed in a 6-bedroom for female travelers. There were three bathrooms, a kitchen with fridge and even a table for eating. Everything looked very clean. AC was working perfectly. You get a towel for free too.
Cons: It would be nice if they had a hairdryer for the colder days and also some soap or cleaning detergent for cleaning the pots and plates after usage.
Liya
Wonderful
Superb
Pros: The location is perfect if youre traveling by bus or train - 5 minutes from the station. Nearby you have a big shopping center, amazing boulangerie, different shops. The room was clean.
Cons: I really lacked some kind of table with chairs or something like this since I had a bed on the top and couldnt sit comfortably
Eren
Very Poor
Dont suggest to stay there
Pros: In the beginning, it was cheap, close to train station and there were some cute graffitis on the wall. But Ive disappointed after staying and experiencing the hostel
Cons: Air conditioning in the room was deactivated by hostel. If you open the windows, you cannot sleep with the noises from the train gare, if close them you cannot by hot weather. So it was cheap but I couldnt sleep. The bathroom in the room stuck, we couldnt use it. Last day I changed my room in the same floor. But I forget Apple charging on my bed in the previous room. There was 2 person in the room, another guest in the room was my friend. When we checked it, my bed was tidy and prepared for another guest but my chargeur was disappeared. Probably hostel cleaning stuff took it. Ive tried to take it back all during the day.The reception was closed Mondays afternoon and never replied my msg. They never replied any msg. So they took and KEPT my chargeur and I had to pay over 50 for new one. Untrustable hostel and company, NEVER suggest it!
Hanieh
Wonderful
Exceptional
Esteban
Exceptional
Perfect
Esteban
Exceptional
Perfect
Thien-tam
Disappointing
Disappointing
Pros: No air con, lots os mosquitoes in the rooms, elevator and overall facilities
Cons: the aircon missing for summer temperatures... plus mosquitoes invasion