Good stay disappointing service

Pros: Location was great, Breakfast was fantastic. Room was clean and comfortable.

Cons: This was my second stay at hotel Presidente within the span of 8 days, and unfortunately, it did not live up to expectations. Upon arrival, we encountered difficulties with the reception, as they struggled to locate our booking in their system. Despite having made the reservation through Booking.com and confirming it upon our first arrival, we were initially told that no booking existed. It took the intervention of another staff member to rectify the issue and grant us access to our accommodations. Regrettably, the service throughout our stay left much to be desired. Despite requesting water for my colleague's room on two separate occasions, it was never delivered. Additionally, our dining experience was marred by excessively slow service. While the quality of the food at the restaurant was commendable, the time it took to be attended to was unacceptable. Even a simple order for a bottle of wine was mishandled, arriving after we had already begun our main meal. Undoubtedly, the hotel boasts a prime location, which is one of its most appealing features. However, this does not excuse the exorbitant prices charged, particularly considering the lackluster service provided. While it's understandable that costs in Luanda tend to be higher across the board, guests rightfully expect a certain level of hospitality and efficiency commensurate with the premium they pay. In conclusion, while hotel Presidente may excel in terms of location, its overall value proposition is undermined by subpar service standards. For travelers seeking a seamless and enjoyable stay, particularly at the premium rates charged, it may be prudent to explore alternative accommodations in the area.

Stay was good and location was fantastic.

Pros: Location is probably the best in Luanda, its expensive, however that is expected in Luanda. Breakfast is outstanding and a shortage of nothing. Very good

Cons: The small fridge in the room is anoying, the door gets stuck because its in the caboured, they should rather put someting in it, even the two bottled water you get, stands on the desk, it should be in the fridge

Superb

Pros: Atmosphere

Cons: No swimming pool

Good stay overall but priority too expensive!

Pros: A bit expensive for this property

Cons: Too expensive

Exceptional

Superb

Pros: Location is very good and next to the port. Breakfast is good but can be improved.

NO tea, coffee or even drinking water available in the room, the rest fine.

Cons: NO tea, coffee or even drinking water available in the room.

Perfect

Perfect

nice stay

Pleasant stay

Pros: Helpful reception staff especially Lady called Patience

Cons: Too many beggars allowed very close to hotel was intimating at times

for business ok

Pros: kind staff

Cons: rate is expensive than i expected.

For work it was fine

Pros: Breakfast good value for the money

Cons: The bed is hard and uncomfortable

Very good

Great place for couples to rest and enjoy their leisure time.

Pros: The hotel is very charming and well located. The staff was also very welcoming.

Cons: The breakfast could have more variety of food, but overall, it was great to be there.

ok

Pros: location

Cons: unfriendly and helpful staff in bar area

Good

Pros: breakfast was really good with a lot of variety

Cons: there was no coffee station in the room and I did not see a room service offer.

relaxing and comfortable.

Pros: staff were extremely friendly and helpful. food was good. sea views were serene

Cons: nothing at all

Good short business stay

Pros: Nice hotel with good food. That made me come back here for several times now. Location is great next to the marginal. Good for going out for a run or walk along the bay. Also pretty good to reach from the airport.

Cons: Cleanliness and kindness of the people really changes from day to day.

Very good

Pros: A nice hotel, great location and view.

Cons: Breakfast. especially the selection of fruits. Some staff at the terrace speak only Portuguese, no english nor Spanish, so it's good to know a few Portu words, otherwise the communication is gruesome.