With a stay at Hotel Maya Turquesa - Playa del Carmen, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 7 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.5 mi (0.8 km) from Playa del Carmen Maritime Terminal and 0.6 mi (1 km) from Mamitas Beach.

Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

You can enjoy a meal at EPAZZOTE COMIDA MEXICANA serving the guests of Hotel Maya Turquesa - Playa del Carmen, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 7:00 AM to 11:30 AM.

Make yourself at home in one of the 41 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include desks and ceiling fans, and housekeeping is provided daily.

If you are thinking of bringing your pet and want to know if pets are allowed at Hotel Maya Turquesa - Playa del Carmen, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hotel Maya Turquesa - Playa del Carmen are listed below.

Pets not allowed

Service animals not allowed

• Contactless check-out is available
• Shield between guests and staff in main contact areas
• Property follows sanitization practices of Safe Travels (WTTC - Global)
• Property confirms they are implementing guest safety measures
• Contactless food service / room service is available
• Temperature checks are available to guests
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Reservation might be required for some facilities onsite
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Contactless check-in is available
• Protective clothing is available to guests
• Essential workers only - NO
• Masks are compulsory at the property
• Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
• Commonly-touched surfaces are cleaned with disinfectant
• No elevators