Very good

Pros: great tv and location, quiet, deer in garden

Very good

Very good

Exceptional

Pros: The location, the view is really amazing for this kind of price. The parking lot is huge and safe to leave your car there. The staff is kind.

Cons: The bed could be a little bit more comfortable but we had a nice sleep anyways.

Perfect

Perfect

Perfect

Good

Pros: very good location and place to keep the language after check out

Superb

Pros: Clean. Nice staff. Perfect view from the window and perfect location.

Cons: I think in the room would be nice to have more sockets, especialy near bed.

Passable

Pros: + Free parking. + View from the window.

Cons: - Cheap breakfast. - The hotel needs renovation, especially the bathroom. - Feather pillows are not suitable for people with allergies. - The snow machine was working all night near the hotel and it was impossible to sleep. At night, there was no one at the reception to change our room. The snow machine was working again the next evening, so we requested a room change in advance. The administrator offered us a tiny room with windows to the other side for 90 zl.

Very good

Good

It was AMAZING in every way and I heartfully recommend this hotel! thank you!

Pros: The room was EXCEPTIONAL with a beautiful view of the mountain! even better than the pics adverstised here! Very large suite, very comfortable, extra clean, AMAZING breakfast, helpful staff! and the LOCATION minutes away on foot to the city centre! heartfully recommendTHANK YOU!

Cons: No lift but otherwise EXCEPTIONAL in every way!

Excellent ratio of quality and price

Pros: location of the hotel in the park, near the city centre; a wonderful view of the Tatras from the room; nice, clean room; free parking

Very good

Overall Good

Pros: Modern looking hotel, I liked tea and water that were available for us.

Cons: Towels with some hair, but not much. Hanger in the bathroom.

Good

Pleasant

If we decide to return to Zakapone, this hotel certainly would not be on our consideration list.

Pros: The hotel is situated in the heart of Zakapone, and therefore the major attractions are within walking distance. Also there are two supermarkets in the vicinity. From our room we could enjoy a panoramic view of Tatra mountains. The room was clean, but not spacious enough for a family of 3.

Cons: Beds are super Uncomfortable , especially the sofa bed. Once we've got there we've learned that chambermaids do not make the beds or replace any used coffee cups. It is in the guests` responsibility to tidy up their beds and clean the used coffee cups. Their duty is only to clean dust bins, clean the bathroom and replace towel. They only enter the room to do the latter only if the sign to clean the room is left with the door. When we complained about this kind of service, the receptionist told us that these are the hotel' s rules and brought up the absurd reason that this is only a 2 star hotel ! Making the beds is one of the basic services offered to guests when residing in a hotel. Had we wanted a self service accomodateoin, we would have opted for an apartment! The hotel does not have any lifts. Upon our arrival, we found out that our room was located on the 3rd floor so we had to go up more than 160 steps with 5 luggages . As for the breakfast, it was outstanding, a cold buffet and items were always the same.

Pleasant

Pros: Location, good restaurant, good breakfasts, nice view from rooms windows

Cons: I want the staff in reception to be nicer a little bit and give me more smile and kind.