Cons: The room cleaning was not thorough, the glass shelves were dusty
Anson
Exceptional
Exceptional
Pros: Clean and good service
Kang
Very Good
Very good
Pros: No comments
Ying
Exceptional
Perfect
Alex
Good
Good
Jimmy
Pleasant
dissapointed
Pros: great location
Cons: toilet no bidet , insufficient light in room , electrical socket no International type , etc
Thormod
Very Good
Very good
Slavcho
Very Good
Very good
Pros: ,
William
Exceptional
Will return on my next visit to Shanghai
Pros: Location, great staff and value
Cons: Na
Andrew
Wonderful
Superb
Pros: Central location. Very clean and modern
Cons: Nothing
Anonymous
Very Good
Very good
Pros: Nice hotel, nice staff, easy to communicate in English
Cons: Over the highway, so the room is a bit noisy
Zoheb
Wonderful
Superb
Pros: Great location
Ah
Fair
It was a letdown and no longer the same hotel that I have been staying for more than 20 years
Pros: Location
Cons: Poor service, declined of use of club lounge happy hours when I booked and paid for equator club room, breakfast sitting, breakfast presentation
Thomas
Exceptional
Lovely, modern hotel in a great location
Pros: Lovely, modern and well kept hotel in a superb location moments from the metro. Got upgraded for free to a suite which was excellent - spacious, with great views and an enormous bathroom!
Cons: The air conditioning wasnt working properly - most wouldnt have an issue with this (the room was about 22 degrees) but I like to sleep in a cool room! Another small drawback is if you need to hang around, theres very little seating in the lobby.
Yujia
Disappointing
Rude front desk staff; shower doesnt work well; loud noise from other rooms when showers on.
Pros: Cleaning staff were polite and efficient.
Cons: There was no facial soap provision even when I asked for it.
The shower didnt work well.
CNN tv channel is missing
Raman
Wonderful
Superb
Pros: Location
Facilities
Value for money
AC was working properly
E-suit include de-facto full board with access to e-club, which was really great
Cons: Swimming pool works only till 8 pm
Breakfast could be better although it is pretty decent
The building itself is aging
Niko
Pleasant
Stay at your own risk
Pros: The location is really good, convenient to most of the famous location. Walking distance to eatery and famous Jing an temple as well.
Cons: The wifi is really bad. Front desk staff is kinda unprofessional. The phone is broken in my room and I couldnt call the Recep for service. Every time I have to take a lift down to asked for stuff. And the hair dryer are broken too. The facilities in the room are pretty old, should check and upgrade.