A stay at Hotel Carlton places you in the heart of Bilbao, within a 15-minute walk of Guggenheim Museum Bilbao and Bay of Biscay. This luxury hotel is 0.8 mi (1.2 km) from San Mames Stadium and 12 mi (19.3 km) from Port of Bilbao.

Be sure to enjoy recreational amenities including a health club and a steam room. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carlton, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8 AM to 11 AM for a fee.

Make yourself at home in one of the 142 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.

If you are thinking of bringing your pet and want to know if pets are allowed at Hotel Carlton, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hotel Carlton are listed below.

Pets not allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Contactless check-out is available
• Shield between guests and staff in main contact areas
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
• Individually-wrapped food options are available
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
• Staff wears personal protective equipment
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Individually-wrapped food options are available for breakfast
• Individually-wrapped food options are available for lunch
• Essential workers only - NO
• Parking height restrictions apply
• Commonly-touched surfaces are cleaned with disinfectant
• No elevators