Pros: The location was excellent and most of the staff were friendly.
Cons: The shower was on top of the toilet and got the whole bathroom wet. The rooms were tiny. The coffee served at breakfast was terrible. The room had a musty smell. There are 38 steps to get up to the lobby.
Phyllis
Fair
Good location
Pros: Breakfast of coffee and croissants really isnt a breakfast
Cons: Breakfast. More toilet paper!!! Bathtub was scary. Small and rails were too low to help in or out
Taj
Good
Located right in the middle of eveything
Pros: - located right in the middle of eveything
- super friendly staff
Cons: - molds in the shower head
- broken shower door
- poor drainage in the shower cubicle
- no elevator, had to climb up 2 floors to reach the reception area, then another floor up to reach the rooms.
- too thin pillows
Татьяна
Pleasant
Not bad hotel, very good location.
Pros: Excellent location. Very poor breakfast, only coffee and croissant.
Cons: View from window.
Anonymous
Good
Good
Pros: Very nice staff and good location.
Cons: The bathroom was separate from the room. Very poor breakfast, only buns, a croissant, packets of jam and ciocolate, tea, coffee and juice.
Courtney
Fair
Acceptable stay
Pros: Good central location, lots of restaurants nearby. Nice staff. All-in-all, an okay place if you're only using it to sleep and you spend all your time out in the city. Yes, lots of stairs but all Venice hotels will have the same.
Cons: The private bathrooms were honestly pretty gross (dingy tiles, mold) probably because there's no fan in the bathroom so the humidity just built up from each guest. Our bathroom floor also flooded with even a 3 minute shower because the shower "doors" did not properly close. I am 5'4 and I found the shower very small. No sound blocking from room to room so we had to listen to one couple fighting all night long two doors down from us. All buildings in Venice are old so it's to be expected but I would try another hotel next time myself. Some weird things happened like someone knocking on our door in the middle of the night saying we had to switch rooms (we did not request a room switch and did not open the door either as two young women travellers. Uncertain if it was really a hotel employee knocking or not).
Graham
Good
Good
Pros: Air conditioner, soft towels, comfy bed, breakfast (although minimal and no protein), easy to find. OK for the cost in an expensive area.
Cons: Third floor check in, wifi weak and slow. Private bath down the hall. Suggest providing barh robes.
Solmaz
Exceptional
Perfect
Ivan
Very Good
Very good
Pros: The staff was very helpful
Shahnawaz
Good
Good
Brian
Pleasant
Pleasant
Xiaoping
Pleasant
Pleasant
Mary
Good
It was pleasant.
Pros: It was good. Served on time.
Cons: The many stairs. If you are a senior it was very difficult to go up and down the stairs.
Raimonda
Very Good
The staff was very friendly and helpful. The location is realy good. The bathroom need restoration..
Pros: Staff and location were perfect.
Cons: Bathroom
Giacomina
Fair
Great location, hotel tired.
Pros: Location perfect, breakfast little choice.
Cons: Decor and general condition of the hotel, poor, all need updating. Room musty and shower was on top of the toilet.
Evgeni
Disappointing
Disappointing
Pros: The staff was very friendly and helpful.
Cons: My wife discovered and squashed a bedbug full of blood (it didn't have a chance to bite her, so it was somebody else's blood). WiFi didn't work (you can join it, but no connection to the internet).
Nikola
Very Good
Very good
Pros: Very kind workers, hotel is on good place.
Fabio
Pleasant
Pleasant
Verified Hotel Guest
Exceptional
Pros: Great stay, great location, nice room, friendly staff