Hotel Boutique at Grand Central

  • 128 East 45th Street , New York, New York 10017
  • 128 East 45th Street , New York, New York - 10017
  • 855-516-1090
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Classic Room, 1 Queen Bed (Classic)
Classic Room, 1 Queen Bed (Classic)
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1 Queen Bed

Internet - Free WiFi

In Room Entertainment - Flat-screen TV, cable channels, and iPod dock

Food and Beverages - Coffee/tea maker, room service, free bottled water, and microwave (on request)

Bed Type and Features - Premium bedding and bed sheets

Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer

Extra Features - Safe, desk, and mobile key entry

Pleasure - Climate-controlled air conditioning

Accessibility - Braille signage

Need to Know - Limited housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Mobile key entry
  • Room-service
  • Refrigerator - by request
  • Braille signage
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • In room safe
  • Microwave - by request
  • Room service - Restricted hours
  • Housekeeping (Limited)
  • TV - Satellite Service
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Housekeeping only once per stay
  • Desk
  • AC / In-room climate control
  • Premium bedding
  • Shower only
  • docking station for iPod
Superior Room, 1 Queen Bed
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1 Queen Bed

Internet - Free WiFi

In Room Entertainment - Flat-screen TV, cable channels, and iPod dock

Food and Beverages - Coffee/tea maker, room service, free bottled water, and microwave (on request)

Bed Type and Features - Premium bedding and bed sheets

Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer

Extra Features - Safe, desk, and mobile key entry

Pleasure - Climate-controlled air conditioning

Accessibility - Braille signage

Need to Know - Limited housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Mobile key entry
  • Room-service
  • Refrigerator - by request
  • Braille signage
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • In room safe
  • Microwave - by request
  • Room service - Restricted hours
  • Housekeeping (Limited)
  • TV - Satellite Service
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Housekeeping only once per stay
  • Desk
  • AC / In-room climate control
  • Premium bedding
  • Shower only
  • docking station for iPod
Standard Room, 1 Queen Bed
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Check savings and offers!

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1 Queen Bed

Internet - Free WiFi

In Room Entertainment - Flat-screen TV, cable channels, and iPod dock

Food and Beverages - Coffee/tea maker, room service, free bottled water, and microwave (on request)

Bed Type and Features - Premium bedding and bed sheets

Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer

Extra Features - Safe, desk, and mobile key entry

Pleasure - Climate-controlled air conditioning

Accessibility - Braille signage

Need to Know - Limited housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Mobile key entry
  • Room-service
  • Refrigerator - by request
  • Braille signage
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • In room safe
  • Microwave - by request
  • Room service - Restricted hours
  • Housekeeping (Limited)
  • TV - Satellite Service
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Housekeeping only once per stay
  • Desk
  • AC / In-room climate control
  • Premium bedding
  • Shower only
  • docking station for iPod
Suite, 1 Queen Bed
Check Rates Check Rates

Check savings and offers!

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1 Queen Bed

Internet - Free WiFi

In Room Entertainment - Flat-screen TV, cable channels, and iPod dock

Food and Beverages - Coffee/tea maker, room service, free bottled water, and microwave (on request)

Bed Type and Features - Premium bedding and bed sheets

Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer

Extra Features - Safe, desk, and mobile key entry

Pleasure - Climate-controlled air conditioning

Accessibility - Braille signage

Need to Know - Limited housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Mobile key entry
  • Room-service
  • Refrigerator - by request
  • Braille signage
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • In room safe
  • Microwave - by request
  • Room service - Restricted hours
  • Housekeeping (Limited)
  • TV - Satellite Service
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Housekeeping only once per stay
  • Desk
  • AC / In-room climate control
  • Premium bedding
  • Shower only
  • docking station for iPod
Standard Room, Accessible (Mobility)
Standard Room, Accessible (Mobility)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed

Internet - Free WiFi

In Room Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food and Beverages - Coffee/tea maker, room service, free bottled water, and microwave (on request)

Bed Type and Features - Premium bedding and bed sheets

Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer

Extra Features - Safe, desk, and mobile key entry

Pleasure - Climate-controlled air conditioning

Accessibility - Braille signage

Need to Know - Limited housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Mobile key entry
  • Room-service
  • Refrigerator - by request
  • Braille signage
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • In room safe
  • Microwave - by request
  • Room service - Restricted hours
  • Housekeeping (Limited)
  • TV - Satellite Service
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Housekeeping only once per stay
  • Desk
  • AC / In-room climate control
  • Premium bedding
  • Shower only
  • docking station for iPod
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Hotel Boutique at Grand Central Hotel

Hotel Location & Nearby Attractions

A stay at Hotel Boutique at Grand Central places you in the heart of New York, within a 5-minute walk of Chrysler Building and 5th Avenue. This 4-star hotel is 0.5 mi (0.8 km) from Grand Central Terminal and 0.6 mi (1 km) from St. Patrick's Cathedral.

Popular Hotel Amenities and Features

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Renovations

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 92 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided once per stay.

Pet Policy for Hotel Boutique at Grand Central
If you are thinking of bringing your pet and want to know if pets are allowed at Hotel Boutique at Grand Central, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hotel Boutique at Grand Central are listed below.

Pets allowed
Only dogs are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Service animals are allowed
Pets allowed (no fees)
Pet maximum weight in kg is 23
Maximum number of pets per room 2
Pet maximum weight in lb is 50

Additional Hotel Details
Gap period enforced between guest stays - 24 hours
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property follows sanitization practices of SafeStay (AHLA - USA)
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Protective clothing is available to guests
Contactless check-in is available
Gloves are available to guests
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Hotel Boutique at Grand Central Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Business, Conference & Meetings
  • Meeting Room Facilities
  • 24-hour / 7 Days business center
  • Wedding & banquet services
Fitness Services
  • GYM - Fitness facilities
  • 24/7 fitness facilities
General Amenities
  • Wheelchair-accessible lounge
  • Assistive listening devices available
  • Braille or raised signage
General Amenities
  • Wheelchair-accessible registration desk
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Laundry Room
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Safe deposit box at front desk
Lobby Level Services
  • Luggage storage facilities
  • Concierge service
Outdoor
  • Rooftop terrace
  • Terrace on property
Parking Services
  • Self parking - Extra Charge
  • Offsite parking - Discounted rates available
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Hotel Restaurant
  • Snack bar & deli
 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Hotel Boutique at Grand Central - New York, New York Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Chrysler Building - 0.2 km / 0.1 mi
5th Avenue - 0.4 km / 0.2 mi
Grand Central Terminal - 0.4 km / 0.2 mi
United Nations Headquarters - 0.7 km / 0.4 mi
St. Patrick's Cathedral - 0.9 km / 0.6 mi
New York Public Library - 1 km / 0.6 mi
Rockefeller Center - 1 km / 0.6 mi
Top of the Rock - 1.1 km / 0.7 mi
Bryant Park - 1.1 km / 0.7 mi
Madison Avenue - 1.1 km / 0.7 mi
Times Square - 1.2 km / 0.8 mi
Broadway - 1.2 km / 0.8 mi
Radio City Music Hall - 1.2 km / 0.8 mi
Minskoff Theater - 1.3 km / 0.8 mi
Museum of Modern Art - 1.3 km / 0.8 mi

The nearest airports are:
John F. Kennedy International Airport (JFK) - 26.5 km / 16.5 mi
Liberty Intl. Airport (EWR) - 27.5 km / 17.1 mi
LaGuardia Airport (LGA) - 11.9 km / 7.4 mi
New York, NY (NYS-Skyports Seaplane Base) - 2.6 km / 1.6 mi
Teterboro, NJ (TEB) - 19.8 km / 12.3 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for New York, New York Hotels

 
 

Helpful Info & FAQs

What is the check-in policy?

The checking times for Hotel Boutique at Grand Central are between 3:00 PM and 6:00 AM. The minimum age to check-in is 18.

What is the check-out time?

This Hotel Boutique at Grand Central's check-out time is 12:00 PM.

What is the street address for Hotel Boutique at Grand Central?

The address for Hotel Boutique at Grand Central is 128 East 45th Street, New York, New York 10017

What is the price for tonight?

Based on recent averages, the price for tonight can start at 219.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 219 per night.

How many guest rooms are at Hotel Boutique at Grand Central?

The Hotel Boutique at Grand Central has a total of 92 guest rooms.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family.

Recommended landmarks, attractions or things to do around HOTEL BOUTIQUE AT GRAND CENTRAL?

HOTEL BOUTIQUE AT GRAND CENTRAL is within minutes from Chrysler Building - 0.2 km / 0.1 mi , 5th Avenue - 0.4 km / 0.2 mi and Grand Central Terminal - 0.4 km / 0.2 mi

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Hotel Boutique at Grand Central Reviews Summary

UserWes
1/10
 
Very Poor
Pros: Location was really convenient
Cons: We complained about the air conditioning not working, the front desk worker,  said he would put in a note and we will be able to talk to the manager in the morning. Hotel employee never put the note down so the manager did not know what to do.
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: Location, easy in and out. Quiet.
Cons: Not a 4 star quality hotel. Rusty old table, dinged up old furniture.
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: location & staff were outstanding. room, although small was perfect for me. it was clean & quiet. shower had strong water pressure & the toiletries were better than most. comfortable bed & good a/c. will certainly stay here again.
Cons: the a/c in my room went out in the middle of the night. the front desk attendant immediately put me in a new room. even upgraded to a king for the inconvenience. things break. not the hotels fault. nothing i disliked about this hotel.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The room was clean and the location.
Cons: The water machine didn't work and the front desk staff was very busy. The elevator takes a long time.
UserMichael
9/10
 
Wonderful
Pros: Location and staff
UserChristopher
6/10
 
Pleasant
Pros: The hotel is usally amazin been there a few times i love the place the girl That worled at night wen i checked in was amazin an super fraindly , the moring lady was a difrent story although matanance guy was great
Cons: Woulda been all 10¿s except this one thing i went to eat my breakfast rested my arms on the tabe it broke off an fell In to my lap the lady at the dest was more concerned about charging me for the damage than being polite about it , wont let me right
UserAnthony
8/10
 
Very Good
Pros: Quiet and private
Cons: Bad view and small rooms
UserBetsy
6/10
 
Pleasant
Pros: Location was perfect.
Cons: Shower curtain smelled ¿soured¿. It was obvious it had not been cleaned in a while. I had to keep the bathroom door closed.
UserEmily
4/10
 
Disappointing
Pros: Nice staff that assisted moving us to a cleanlier room.
Cons: Room has SO small. Was dirty and had pee in the toilet still. Had to move to another room, was concerning with covid. Also carpet lobby and elevator is not attractive. This is not a 4/4.5 hotel. Was way under my expectations and was more like a 3.0.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The room set up was great
Cons: The shower power was so hard it hurt to shower and the shower head kept falling making a mess
UserJohn
9/10
 
Wonderful
Pros: Every interaction with the staff was superlative. Every. Single. One. Everyone was genuinely friendly and helpful. And I'm allergic to unduly friendliness, but the staff was so down-to-earth casually nice
Cons: I had to call the front desk for an iron and extra pillows but, even then, they were delivered quickly and with a smile.
UserTheresa
9/10
 
Wonderful
Pros: This is one of my favorite places to stay for a quick overnight stay in New York City. It is not a big hotel but I like the layout of the room and it is just comfortable. The location is great too.
Cons: I love this hotel and I have stayed here many times but I never stayed on the second floor. I do not recommend it. I would ask for a room higher up. It was like sleeping directly on Lexington Avenue! So loud outside the window unfortunately.
UserCheryl
9/10
 
Wonderful
Pros: Very friendly staff. Room was good. Free guest laundry was a bonus. Lounge area provided 24/7 free coffee and snacks and wine between 5 and 6 of an evening.
UserStephanie
10/10
 
Exceptional
Pros: The room was on a top floor. Clean, small room.
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: good location
Cons: too much subway noise and a/c noise
UserVerified Hotel Guest
5/10
 
Fair
Pros: Location
Cons: overpriced No hotel name at the entrance Small room
 
Hotel Location & Nearby Attractions

A stay at Hotel Boutique at Grand Central places you in the heart of New York, within a 5-minute walk of Chrysler Building and 5th Avenue. This 4-star hotel is 0.5 mi (0.8 km) from Grand Central Terminal and 0.6 mi (1 km) from St. Patrick's Cathedral.

Popular Hotel Amenities and Features

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Renovations

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 92 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided once per stay.

Pet Policy for Hotel Boutique at Grand Central
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Hotel Boutique at Grand Central, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hotel Boutique at Grand Central are listed below.

Pets allowed
Only dogs are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Service animals are allowed
Pets allowed (no fees)
Pet maximum weight in kg is 23
Maximum number of pets per room 2
Pet maximum weight in lb is 50

Additional Hotel Details
Gap period enforced between guest stays - 24 hours
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property follows sanitization practices of SafeStay (AHLA - USA)
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Protective clothing is available to guests
Contactless check-in is available
Gloves are available to guests
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Hotel Boutique at Grand Central Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Business, Conference & Meetings
  • Meeting Room Facilities
  • 24-hour / 7 Days business center
  • Wedding & banquet services
Fitness Services
  • GYM - Fitness facilities
  • 24/7 fitness facilities
General Amenities
  • Wheelchair-accessible lounge
  • Assistive listening devices available
  • Braille or raised signage
General Amenities
  • Wheelchair-accessible registration desk
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Laundry Room
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Safe deposit box at front desk
Lobby Level Services
  • Luggage storage facilities
  • Concierge service
Outdoor
  • Rooftop terrace
  • Terrace on property
Parking Services
  • Self parking - Extra Charge
  • Offsite parking - Discounted rates available
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Hotel Restaurant
  • Snack bar & deli

Distances are displayed to the nearest 0.1 mile and kilometer.

Chrysler Building - 0.2 km / 0.1 mi
5th Avenue - 0.4 km / 0.2 mi
Grand Central Terminal - 0.4 km / 0.2 mi
United Nations Headquarters - 0.7 km / 0.4 mi
St. Patrick's Cathedral - 0.9 km / 0.6 mi
New York Public Library - 1 km / 0.6 mi
Rockefeller Center - 1 km / 0.6 mi
Top of the Rock - 1.1 km / 0.7 mi
Bryant Park - 1.1 km / 0.7 mi
Madison Avenue - 1.1 km / 0.7 mi
Times Square - 1.2 km / 0.8 mi
Broadway - 1.2 km / 0.8 mi
Radio City Music Hall - 1.2 km / 0.8 mi
Minskoff Theater - 1.3 km / 0.8 mi
Museum of Modern Art - 1.3 km / 0.8 mi

The nearest airports are:
John F. Kennedy International Airport (JFK) - 26.5 km / 16.5 mi
Liberty Intl. Airport (EWR) - 27.5 km / 17.1 mi
LaGuardia Airport (LGA) - 11.9 km / 7.4 mi
New York, NY (NYS-Skyports Seaplane Base) - 2.6 km / 1.6 mi
Teterboro, NJ (TEB) - 19.8 km / 12.3 mi

User
Wes
 
1/10
Very Poor
Pros: Location was really convenient
Cons: We complained about the air conditioning not working, the front desk worker,  said he would put in a note and we will be able to talk to the manager in the morning. Hotel employee never put the note down so the manager did not know what to do.
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: Location, easy in and out. Quiet.
Cons: Not a 4 star quality hotel. Rusty old table, dinged up old furniture.
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: location & staff were outstanding. room, although small was perfect for me. it was clean & quiet. shower had strong water pressure & the toiletries were better than most. comfortable bed & good a/c. will certainly stay here again.
Cons: the a/c in my room went out in the middle of the night. the front desk attendant immediately put me in a new room. even upgraded to a king for the inconvenience. things break. not the hotels fault. nothing i disliked about this hotel.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The room was clean and the location.
Cons: The water machine didn't work and the front desk staff was very busy. The elevator takes a long time.
User
Michael
 
9/10
Wonderful
Pros: Location and staff
User
Christopher
 
6/10
Pleasant
Pros: The hotel is usally amazin been there a few times i love the place the girl That worled at night wen i checked in was amazin an super fraindly , the moring lady was a difrent story although matanance guy was great
Cons: Woulda been all 10¿s except this one thing i went to eat my breakfast rested my arms on the tabe it broke off an fell In to my lap the lady at the dest was more concerned about charging me for the damage than being polite about it , wont let me right
User
Anthony
 
8/10
Very Good
Pros: Quiet and private
Cons: Bad view and small rooms
User
Betsy
 
6/10
Pleasant
Pros: Location was perfect.
Cons: Shower curtain smelled ¿soured¿. It was obvious it had not been cleaned in a while. I had to keep the bathroom door closed.
User
Emily
 
4/10
Disappointing
Pros: Nice staff that assisted moving us to a cleanlier room.
Cons: Room has SO small. Was dirty and had pee in the toilet still. Had to move to another room, was concerning with covid. Also carpet lobby and elevator is not attractive. This is not a 4/4.5 hotel. Was way under my expectations and was more like a 3.0.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The room set up was great
Cons: The shower power was so hard it hurt to shower and the shower head kept falling making a mess
User
John
 
9/10
Wonderful
Pros: Every interaction with the staff was superlative. Every. Single. One. Everyone was genuinely friendly and helpful. And I'm allergic to unduly friendliness, but the staff was so down-to-earth casually nice
Cons: I had to call the front desk for an iron and extra pillows but, even then, they were delivered quickly and with a smile.
User
Theresa
 
9/10
Wonderful
Pros: This is one of my favorite places to stay for a quick overnight stay in New York City. It is not a big hotel but I like the layout of the room and it is just comfortable. The location is great too.
Cons: I love this hotel and I have stayed here many times but I never stayed on the second floor. I do not recommend it. I would ask for a room higher up. It was like sleeping directly on Lexington Avenue! So loud outside the window unfortunately.
User
Cheryl
 
9/10
Wonderful
Pros: Very friendly staff. Room was good. Free guest laundry was a bonus. Lounge area provided 24/7 free coffee and snacks and wine between 5 and 6 of an evening.
User
Stephanie
 
10/10
Exceptional
Pros: The room was on a top floor. Clean, small room.
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: good location
Cons: too much subway noise and a/c noise
User
Verified Hotel Guest
 
5/10
Fair
Pros: Location
Cons: overpriced No hotel name at the entrance Small room