Located in Hamburg (Hamburg City Center), Novum Hotel Holstenwall Hamburg Neustadt is within a 10-minute walk of Reeperbahn and St. Pauli Piers. This hotel is 1.3 mi (2.1 km) from Miniatur Wunderland and 1.3 mi (2.2 km) from Elbe Philharmonic Hall.

Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.

Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Stay in one of 67 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

If you are thinking of bringing your pet and want to know if pets are allowed at Novum Hotel Holstenwall Hamburg Neustadt, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Novum Hotel Holstenwall Hamburg Neustadt are listed below.

Pets allowed

Only dogs are allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

• Professional property host/manager
• Shield between guests and staff in main contact areas
• Social distancing measures are in place
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Contactless check-in is available
• Protective clothing is available to guests
• Essential workers only - NO
• Gloves are available to guests
• Property does not offer onsite COVID-19 testing
• Masks are compulsory at the property
• No rollaway/extra beds available
• Property follows guide to reopening vacation rentals (DTV & DFV - Germany)
• Property does not require health documentation at check-in
• Contactless check-out is available
• Property confirms they are implementing guest safety measures
• Individually-wrapped food options are available
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available for breakfast
• Commonly-touched surfaces are cleaned with disinfectant