Burrstone Inn, Ascend Hotel Collection

  • 1777 Burrstone Rd , New Hartford, New York 13413
  • 1777 Burrstone Rd , New Hartford, New York - 13413
  • 855-516-1090
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Outstanding value on upcoming dates.
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Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
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1 King Bed

312 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Premium bedding
  • Blackout drapes-curtains
  • Refrigerator
  • Coffee and tea maker
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • TV - Premium channels
  • Bath Towels Provided
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Wireless internet access
  • TV size measurement - inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • AC
  • Hair dryer
  • Iron - ironing board
  • TV size - 32
  • In room safe
  • Rollaway/extra beds - Extra Charge
  • Housekeeping - by request
  • Microwave
  • Flat panel TV
  • Complimentary newspaper
  • Internet access (complimentary)
  • TV - Cable Service
  • Complimentary cribs/infant beds
  • Room service - Restricted hours
Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
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1 Queen Bed and 1 Double Sofa Bed

312 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, double sofa bed, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Premium bedding
  • Blackout drapes-curtains
  • Refrigerator
  • Coffee and tea maker
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • TV - Premium channels
  • Bath Towels Provided
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Wireless internet access
  • TV size measurement - inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • AC
  • Hair dryer
  • Iron - ironing board
  • TV size - 32
  • In room safe
  • Rollaway/extra beds - Extra Charge
  • Housekeeping - by request
  • Sofa-bed
  • Microwave
  • Flat panel TV
  • Complimentary newspaper
  • Internet access (complimentary)
  • TV - Cable Service
  • Complimentary cribs/infant beds
  • Room service - Restricted hours
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
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2 Queen Beds

312 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Premium bedding
  • Blackout drapes-curtains
  • Refrigerator
  • Coffee and tea maker
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • TV - Premium channels
  • Bath Towels Provided
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Wireless internet access
  • TV size measurement - inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • AC
  • Hair dryer
  • Iron - ironing board
  • TV size - 32
  • In room safe
  • Rollaway/extra beds - Extra Charge
  • Housekeeping - by request
  • Microwave
  • Flat panel TV
  • Complimentary newspaper
  • Internet access (complimentary)
  • TV - Cable Service
  • Complimentary cribs/infant beds
  • Room service - Restricted hours
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
View room details and amenities View details & amenities
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1 King Bed

312 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Premium bedding
  • Blackout drapes-curtains
  • Refrigerator
  • Coffee and tea maker
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • TV - Premium channels
  • Bath Towels Provided
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Wireless internet access
  • TV size measurement - inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • AC
  • Hair dryer
  • Iron - ironing board
  • TV size - 32
  • In room safe
  • Rollaway/extra beds - Extra Charge
  • Housekeeping - by request
  • Microwave
  • Flat panel TV
  • Complimentary newspaper
  • Internet access (complimentary)
  • TV - Cable Service
  • Complimentary cribs/infant beds
  • Room service - Restricted hours
Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

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1 Queen Bed and 1 Double Sofa Bed

312 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, double sofa bed, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Premium bedding
  • Blackout drapes-curtains
  • Refrigerator
  • Coffee and tea maker
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • TV - Premium channels
  • Bath Towels Provided
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Wireless internet access
  • TV size measurement - inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • AC
  • Hair dryer
  • Iron - ironing board
  • TV size - 32
  • In room safe
  • Rollaway/extra beds - Extra Charge
  • Housekeeping - by request
  • Sofa-bed
  • Microwave
  • Flat panel TV
  • Complimentary newspaper
  • Internet access (complimentary)
  • TV - Cable Service
  • Complimentary cribs/infant beds
  • Room service - Restricted hours
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Standard Room, 1 King Bed with Sofa bed, Non Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed and 1 Double Sofa Bed

312 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, double sofa bed, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Premium bedding
  • Blackout drapes-curtains
  • Refrigerator
  • Coffee and tea maker
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • TV - Premium channels
  • Bath Towels Provided
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Wireless internet access
  • TV size measurement - inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • AC
  • Hair dryer
  • Iron - ironing board
  • TV size - 32
  • In room safe
  • Rollaway/extra beds - Extra Charge
  • Housekeeping - by request
  • Sofa-bed
  • Microwave
  • Flat panel TV
  • Complimentary newspaper
  • Internet access (complimentary)
  • TV - Cable Service
  • Complimentary cribs/infant beds
  • Room service - Restricted hours
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Burrstone Inn, Ascend Hotel Collection Hotel

Hotel Location & Nearby Attractions

Located in New Hartford, Burrstone Inn, Ascend Hotel Collection is in the business district, within a 5-minute drive of Utica College and Mohawk Valley Health System - Marketing & Communications. This hotel is 1.2 mi (2 km) from New Hartford Recreation Center and 1.4 mi (2.2 km) from Charles A Gaetano Stadium.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a ballroom.

Business, Other Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Hartford? This hotel has facilities measuring 3792 square feet (341 square meters), including conference space. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite to eat at Beer Garden, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM.

Renovations

The following facilities are closed on Sunday:

  • Bar/lounge
  • Dining venue(s)

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pet Policy for Burrstone Inn, Ascend Hotel Collection
If you are thinking of bringing your pet and want to know if pets are allowed at Burrstone Inn, Ascend Hotel Collection, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Burrstone Inn, Ascend Hotel Collection are listed below.

Pets allowed
Only dogs are allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Gap period enforced between guest stays - 72 hours
Professional property host/manager
Shield between guests and staff in main contact areas
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Essential workers only - NO
Protective clothing is available to guests
Gloves are available to guests
Masks are compulsory at the property
Events/parties not allowed

Burrstone Inn, Ascend Hotel Collection Hotel Amenities


Accessibility
  • In room accessibility
  • Wheelchair Accessible bathroom
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Ballroom on site
  • Meeting Room Facilities
  • Business center on site
  • Conference space & rooms
  • Conference space size : feet -
  • 24-hour / 7 Days business center
Entertainment & Activities
  • pool table or Billiards
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Internet access - wireless
  • Free buffet breakfast
  • Wheelchair-accessible lounge
General Amenities
  • Hotel Restaurant
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance
  • Internet access in public areas - high speed
  • Stair-free path to entrance
  • Coin laundry on site
  • Pool toys
  • Wheelchair accessible path of travel
  • Access to nearby outdoor pool
General Amenities
  • Dry cleaning & laundry service
  • Electric vehical charging station
  • Laundry Room
  • Elevator & lift on property
  • ATM & banking on site
Internet
  • Free internet
Internet
  • Computer station
Lobby Level Services
  • Free news papers in lobby
  • Luggage storage facilities
  • 24/7 front desk
  • Safe deposit box at front desk
Parking Services
  • RV, bus & truck parking - Free
  • Uncovered parking
  • Self parking - Free
Pool Facilities
  • Pool umbrellas
  • Outdoor Swimming Pool
  • Pool sun chaise loungers
Property Features
  • Roll in shower
  • Multilingual staff
  • Smoke free property
Restaurants & Bars
  • Number of bars & lounges -
  • Coffee & tea in common areas
  • Number of restaurants -
Shopping
  • Gift shops or news stand

About Holiday Inn By IHG Brand Hotels

Holiday Inn is a hotel brand created by Kemmons Wilson in 1952 to provide affordable accommodations for families in a clean and friendly environment. Thus, the very first Holiday Inn opened in Memphis, Tennessee. By 1965, Holiday Inn worked with IBM in creating the Holidex system. At present, this technology from the 1960s is still in use, improved and designed for today’s modern needs in hospitality and has enabled all of Holiday Inns’ booking channels handle over 800,000 reservations - daily! With over 300 million reservations annually, Holiday Inn is indeed one of the biggest names in the hospitality industry.

Holiday Inn celebrated many firsts since the brands conception. Holiday Inn had its first hotel opened in Europe, in Leiden in 1967. It became the biggest hotel brand in the world in 1993 with 365,000 rooms available around the world, mostly in the United States. Online booking became available in 1995 and enable guests from different parts of the world to book a room in any of the Holiday Inn hotels online.

The company recently celebrated its 60th year last 2012 and became the hotel provided for the London 2012 Olympic and Paralympic Games. With more than 2500 hotels around the globe, Holiday Inn is considered as one of the best family brands in the hospitality market.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Burrstone Inn, Ascend Hotel Collection - New Hartford, New York Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Utica College - 0.7 km / 0.4 mi
Charles A Gaetano Stadium - 1.7 km / 1.1 mi
New Hartford Recreation Center - 2 km / 1.2 mi
Mohawk Valley Health System - Marketing & Communications - 2.4 km / 1.5 mi
Oneida County Historical Society - 3.1 km / 1.9 mi
Sangertown Square - 3.8 km / 2.4 mi
Saranac Brewery - 4.2 km / 2.6 mi
Munson Williams Proctor Arts Institute - 4.2 km / 2.6 mi
Matt Brewing Company - 4.3 km / 2.7 mi
Stanley Theater - 4.7 km / 2.9 mi
Valley View Golf Course - 4.9 km / 3.1 mi
Utica Zoo - 4.5 km / 2.8 mi
National Distance Running Hall of Fame - 5.5 km / 3.4 mi
Utica Memorial Auditorium - 6 km / 3.7 mi
Mohawk Valley Community College - 6.2 km / 3.9 mi

The nearest airports are:
Hancock Intl. Airport (SYR) - 82.7 km / 51.4 mi
Rome, NY (RME-Griffiss Intl.) - 28 km / 17.4 mi

The preferred airport for Burrstone Inn, Ascend Hotel Collection is Hancock Intl. Airport (SYR).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for New Hartford, New York Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Burrstone Inn, Ascend Hotel Collection?

Yes, parking is available free of cost at the Burrstone Inn, Ascend Hotel Collection. This is one of the hotels in New Hartford with Free Parking.

Can you get free breakfast at this hotel?

Yes, complimentary breakfast is offered to guests staying at the Burrstone Inn, Ascend Hotel Collection, New Hartford hotel. A good choice among New Hartford hotels with free breakfast.

Does this property have a swimming pool?

Yes, Burrstone Inn, Ascend Hotel Collection has a hotel pool.

What is the check-in policy?

The checking times for Burrstone Inn, Ascend Hotel Collection are between 3:00 PM and 2:00 AM. The minimum age to check-in is 21.

What is the check-out time?

This Burrstone Inn, Ascend Hotel Collection's check-out time is 11:00 AM.

What brand is Burrstone Inn, Ascend Hotel Collection?

Burrstone Inn, Ascend Hotel Collection is a part of Holiday Inn By IHG.

What is the street address for Burrstone Inn, Ascend Hotel Collection?

The address for Burrstone Inn, Ascend Hotel Collection is 1777 Burrstone Rd, New Hartford, New York 13413

What is the price for tonight?

Based on recent averages, the price for tonight can start at 178.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 178 per night.

When was the Burrstone Inn, Ascend Hotel Collection built?

The Burrstone Inn, Ascend Hotel Collection in New Hartford was built in 1990.

How many guest rooms are at Burrstone Inn, Ascend Hotel Collection?

The Burrstone Inn, Ascend Hotel Collection has a total of 100 guest rooms.

How many floors does the Burrstone Inn, Ascend Hotel Collection have?

This New Hartford hotel has 2 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family, Business.

Recommended landmarks, attractions or things to do around BURRSTONE INN, ASCEND HOTEL COLLECTION?

BURRSTONE INN, ASCEND HOTEL COLLECTION is within minutes from Utica College - 0.7 km / 0.4 mi , Charles A Gaetano Stadium - 1.7 km / 1.1 mi and New Hartford Recreation Center - 2 km / 1.2 mi

Which the best airport near BURRSTONE INN, ASCEND HOTEL COLLECTION?

The preferred airport for Burrstone Inn, Ascend Hotel Collection is Hancock Intl. Airport (SYR). The airport is conveniently located when visiting this New Hartford hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Burrstone Inn, Ascend Hotel Collection Reviews Summary

UserBrenda
5/10
 
Fair
Passable

UserAlban
6/10
 
Pleasant
Average stay

Pros: Breakfast was ok, beer garden good, quiet, comfortable accommodations
Cons: We asked for new towels on day 2 of our 4 days 3 night stay by placing a tab on the door. We came back at end of day to find the tag gone but not towels. On day 3 we were under the impression that the housekeeping staff would do a full flip of the room as is stated in the welcome information we received at check in. That did not occur either. Very disappointing. The shower switch from tub was half working. Half the water would go to tub faucet and half would go to shower head.
UserIgor
1/10
 
Very Poor
will never stay here again

Pros: location
Cons: old dirty towels. this place needs renovation. broken and loud a/c heater system
UserNicole
9/10
 
Wonderful
clean and comfortable, good location

Pros: Breakfast was the standard "breakfast included" with a hotel stay...it was okay but we only had bagels one day and opted to go out to breakfast the second day.
Cons: Check in was a little lengthy. They put two incidental holds on my credit card and told me that it wouldn't go through (even though both showed up on my CC statement). They then put 2 additional holds on my husband's debit card (also said the first didn't go through). Hopefully the system will start accurately communicating that the charge/hold went through to avoid multiple holds/charges. Hopefully the holds will come off of our CC statements
UserMark
7/10
 
Good
Good

UserChristine
10/10
 
Exceptional
Exceptional

Pros: Very clean
UserStone
10/10
 
Exceptional
Exceptional

UserMagdalene
6/10
 
Pleasant
exceptional staff welcoming and accommodating....

Pros: location! creativity in decoration.
Cons: my room window was open (unlatched). beer garden was open to outside public. (not a huge deal but as a female traveler can see the potential risks)
UserJoseph
10/10
 
Exceptional
Exceptional

Pros: Hotel location was close to everything we needed
Cons: Didn't enjoy our dinner we ordered at the beer garden. I ordered barbecue chicken with fries the chicken was dry out .The family dinner was ruined because of wrong ordered and dried out chicken
UserMaureen
10/10
 
Exceptional
Exceptional

UserRoland
5/10
 
Fair
price is ok, would expect...

Pros: breakfast is good
Cons: room/ bed/ bathroom are a bit old now
UserKrause
8/10
 
Very Good
Very good

UserAdam
8/10
 
Very Good
Very good

UserSharon
10/10
 
Exceptional
We stayed another night! Relaxing!

Pros: It’s spacious and has a good ambiance about it. They have a really good breakfast with many choices to enjoy. The staff are polite and efficient. John especially!
Cons: Nothing at all.
UserSharon
10/10
 
Exceptional
Relaxing & joyful mini getaway!

Pros: It was quiet, clean & peaceful. Plus you can get your coffee or tea any time of day or night in the Lobby. I like that. It’s a very spacious hotel to enjoy. John at service desk & all of the employees are top notch as usual.
Cons: It’s all good.
UserJennifer
10/10
 
Exceptional
Exceptional

UserEdwina
10/10
 
Exceptional
Exceptional

Pros: The room and staff we're awesome
Cons: Check out changed to 11
UserCameron
10/10
 
Exceptional
Exceptional

UserKelley
10/10
 
Exceptional
Exceptional

UserJessica
9/10
 
Wonderful
Superb

 
Hotel Location & Nearby Attractions

Located in New Hartford, Burrstone Inn, Ascend Hotel Collection is in the business district, within a 5-minute drive of Utica College and Mohawk Valley Health System - Marketing & Communications. This hotel is 1.2 mi (2 km) from New Hartford Recreation Center and 1.4 mi (2.2 km) from Charles A Gaetano Stadium.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a ballroom.

Business, Other Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Hartford? This hotel has facilities measuring 3792 square feet (341 square meters), including conference space. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite to eat at Beer Garden, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM.

Renovations

The following facilities are closed on Sunday:

  • Bar/lounge
  • Dining venue(s)

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pet Policy for Burrstone Inn, Ascend Hotel Collection
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Burrstone Inn, Ascend Hotel Collection, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Burrstone Inn, Ascend Hotel Collection are listed below.

Pets allowed
Only dogs are allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Gap period enforced between guest stays - 72 hours
Professional property host/manager
Shield between guests and staff in main contact areas
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Essential workers only - NO
Protective clothing is available to guests
Gloves are available to guests
Masks are compulsory at the property
Events/parties not allowed

Burrstone Inn, Ascend Hotel Collection Hotel Amenities

Accessibility
  • In room accessibility
  • Wheelchair Accessible bathroom
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Ballroom on site
  • Meeting Room Facilities
  • Business center on site
  • Conference space & rooms
  • Conference space size : feet -
  • 24-hour / 7 Days business center
Entertainment & Activities
  • pool table or Billiards
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Internet access - wireless
  • Free buffet breakfast
  • Wheelchair-accessible lounge
General Amenities
  • Hotel Restaurant
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance
  • Internet access in public areas - high speed
  • Stair-free path to entrance
  • Coin laundry on site
  • Pool toys
  • Wheelchair accessible path of travel
  • Access to nearby outdoor pool
General Amenities
  • Dry cleaning & laundry service
  • Electric vehical charging station
  • Laundry Room
  • Elevator & lift on property
  • ATM & banking on site
Internet
  • Free internet
Internet
  • Computer station
Lobby Level Services
  • Free news papers in lobby
  • Luggage storage facilities
  • 24/7 front desk
  • Safe deposit box at front desk
Parking Services
  • RV, bus & truck parking - Free
  • Uncovered parking
  • Self parking - Free
Pool Facilities
  • Pool umbrellas
  • Outdoor Swimming Pool
  • Pool sun chaise loungers
Property Features
  • Roll in shower
  • Multilingual staff
  • Smoke free property
Restaurants & Bars
  • Number of bars & lounges -
  • Coffee & tea in common areas
  • Number of restaurants -
Shopping
  • Gift shops or news stand

About Holiday Inn By IHG Brand Hotels

Holiday Inn is a hotel brand created by Kemmons Wilson in 1952 to provide affordable accommodations for families in a clean and friendly environment. Thus, the very first Holiday Inn opened in Memphis, Tennessee. By 1965, Holiday Inn worked with IBM in creating the Holidex system. At present, this technology from the 1960s is still in use, improved and designed for today’s modern needs in hospitality and has enabled all of Holiday Inns’ booking channels handle over 800,000 reservations - daily! With over 300 million reservations annually, Holiday Inn is indeed one of the biggest names in the hospitality industry.

Holiday Inn celebrated many firsts since the brands conception. Holiday Inn had its first hotel opened in Europe, in Leiden in 1967. It became the biggest hotel brand in the world in 1993 with 365,000 rooms available around the world, mostly in the United States. Online booking became available in 1995 and enable guests from different parts of the world to book a room in any of the Holiday Inn hotels online.

The company recently celebrated its 60th year last 2012 and became the hotel provided for the London 2012 Olympic and Paralympic Games. With more than 2500 hotels around the globe, Holiday Inn is considered as one of the best family brands in the hospitality market.

Distances are displayed to the nearest 0.1 mile and kilometer.

Utica College - 0.7 km / 0.4 mi
Charles A Gaetano Stadium - 1.7 km / 1.1 mi
New Hartford Recreation Center - 2 km / 1.2 mi
Mohawk Valley Health System - Marketing & Communications - 2.4 km / 1.5 mi
Oneida County Historical Society - 3.1 km / 1.9 mi
Sangertown Square - 3.8 km / 2.4 mi
Saranac Brewery - 4.2 km / 2.6 mi
Munson Williams Proctor Arts Institute - 4.2 km / 2.6 mi
Matt Brewing Company - 4.3 km / 2.7 mi
Stanley Theater - 4.7 km / 2.9 mi
Valley View Golf Course - 4.9 km / 3.1 mi
Utica Zoo - 4.5 km / 2.8 mi
National Distance Running Hall of Fame - 5.5 km / 3.4 mi
Utica Memorial Auditorium - 6 km / 3.7 mi
Mohawk Valley Community College - 6.2 km / 3.9 mi

The nearest airports are:
Hancock Intl. Airport (SYR) - 82.7 km / 51.4 mi
Rome, NY (RME-Griffiss Intl.) - 28 km / 17.4 mi

The preferred airport for Burrstone Inn, Ascend Hotel Collection is Hancock Intl. Airport (SYR).

User
Brenda
 
5/10
Fair
Passable

User
Alban
 
6/10
Pleasant
Average stay

Pros: Breakfast was ok, beer garden good, quiet, comfortable accommodations
Cons: We asked for new towels on day 2 of our 4 days 3 night stay by placing a tab on the door. We came back at end of day to find the tag gone but not towels. On day 3 we were under the impression that the housekeeping staff would do a full flip of the room as is stated in the welcome information we received at check in. That did not occur either. Very disappointing. The shower switch from tub was half working. Half the water would go to tub faucet and half would go to shower head.
User
Igor
 
1/10
Very Poor
will never stay here again

Pros: location
Cons: old dirty towels. this place needs renovation. broken and loud a/c heater system
User
Nicole
 
9/10
Wonderful
clean and comfortable, good location

Pros: Breakfast was the standard "breakfast included" with a hotel stay...it was okay but we only had bagels one day and opted to go out to breakfast the second day.
Cons: Check in was a little lengthy. They put two incidental holds on my credit card and told me that it wouldn't go through (even though both showed up on my CC statement). They then put 2 additional holds on my husband's debit card (also said the first didn't go through). Hopefully the system will start accurately communicating that the charge/hold went through to avoid multiple holds/charges. Hopefully the holds will come off of our CC statements
User
Mark
 
7/10
Good
Good

User
Christine
 
10/10
Exceptional
Exceptional

Pros: Very clean
User
Stone
 
10/10
Exceptional
Exceptional

User
Magdalene
 
6/10
Pleasant
exceptional staff welcoming and accommodating....

Pros: location! creativity in decoration.
Cons: my room window was open (unlatched). beer garden was open to outside public. (not a huge deal but as a female traveler can see the potential risks)
User
Joseph
 
10/10
Exceptional
Exceptional

Pros: Hotel location was close to everything we needed
Cons: Didn't enjoy our dinner we ordered at the beer garden. I ordered barbecue chicken with fries the chicken was dry out .The family dinner was ruined because of wrong ordered and dried out chicken
User
Maureen
 
10/10
Exceptional
Exceptional

User
Roland
 
5/10
Fair
price is ok, would expect...

Pros: breakfast is good
Cons: room/ bed/ bathroom are a bit old now
User
Krause
 
8/10
Very Good
Very good

User
Adam
 
8/10
Very Good
Very good

User
Sharon
 
10/10
Exceptional
We stayed another night! Relaxing!

Pros: It’s spacious and has a good ambiance about it. They have a really good breakfast with many choices to enjoy. The staff are polite and efficient. John especially!
Cons: Nothing at all.
User
Sharon
 
10/10
Exceptional
Relaxing & joyful mini getaway!

Pros: It was quiet, clean & peaceful. Plus you can get your coffee or tea any time of day or night in the Lobby. I like that. It’s a very spacious hotel to enjoy. John at service desk & all of the employees are top notch as usual.
Cons: It’s all good.
User
Jennifer
 
10/10
Exceptional
Exceptional

User
Edwina
 
10/10
Exceptional
Exceptional

Pros: The room and staff we're awesome
Cons: Check out changed to 11
User
Cameron
 
10/10
Exceptional
Exceptional

User
Kelley
 
10/10
Exceptional
Exceptional

User
Jessica
 
9/10
Wonderful
Superb