Exceptional

Will never stay here again

Pros: The price was fair, the bed and chair in room was comfortable and the TV was very good

Cons: 1st when I called to confirm some things I was told I would not be charged for parking because I was handicapped but when I go to check in I was told it was $20 a day to park but another staff came out and said don’t charge him for that which was a good thing because that’s what I was told, they don’t really clean in the halls stairwells near the bed on the floor or corners or remove hair from bathrooms. We stayed 3 nights and opted not to have staff clean the room daily we called front desk for towels and he said to come down and get them? We weren’t able to at the time so no towels the 2nd night the next morning called again and were told they were no towels available? Because they were behind on laundry??? Then it states online that NO animals were allowed on the premises and yet we saw 10!! Dogs inside of the hotel, there was trash in the halls for 3 days and in the stairwell, some of the parking lot was in an alley? Which was next door to 7 11 and our window faced the alley why would you charge $20 a day to park in an alley with no security??? Unbelievable, NO staff except the front desk spoke English, the ice machines on the 1st night 2nd floor weren’t working and no one was bothered to fix them. The 2nd night there was ppl in the alley fighting and then drunk ppl screaming down the halls talking very loud at 3:00 am which no one did anything about. We have never stayed at a bad Hilton until now… poor service, poor free breakfast, subpar cleaning and upgrading standards holes in door torn wallpaper .

Pleasant

Very good

Not getting our room cleaned...

Cons: Never got our room cleaned. We even talked to the cleaning lady but no one came. Bodywash was out the first night and never got refilled.

Good

Pros: Location was convenient

Cons: Parking was very limited and inconvenient bc people would park in multiple spots

Superb

Exceptional

Very poor

Superb

Very relaxing

Pros: Nice modern clean comfy

Cons: That you have to pay for parking 20 a day and we had 2 cars and paid 40 total

Excellent had a nice relaxing...

Pros: It’s clean modern and roomy and good in between location to where we need to be also had a lot of food options around walking distance

Cons: That I have to pay parking and I had 2 cars so I paid a total of 40 dollars for the parking

Exceptional

Pros: Clean rooms and hotel

Very nice hotel and very...

Very good

Pros: The staff was fantastic, everyone was very friendly and helpful. Excellent value for the price, many fast food options at walking distance from the hotel and there is a small gym in the hotel to burn all these calories

I loved the structure of...

Pros: I loved the hospitality. All the staff were very welcoming and accomodating

Cons: There was a large organization or family there and it was very noisy outside and above me. I requested my room be changed for the last day and the staff was very accomodating.

Disappointing

Pros: wi-fi didn't work, trash bags everywhere, can hear people walking upstairs, they only did cleaned rooms by appointments with a 24 hour notice. Charged for onsite parking when it was not even in the city. Just not the best experience

Exceptional

It seemed quiet, safe and...

Pros: Senior staff Joanie was great. Handled complaints well.

Cons: Breakfast had a lot of unfilled containers- nuts, brown sugar, spoons etc. I would have liked to have been informed that cleaning service wasn't available every day.

Nice hotel for a family...

Pros: Good location, conveniently located with lots of parking. Staff were friendly and helpful.