Best Western Hartford Hotel & Suites

  • 185 Brainard Rd , Hartford, Connecticut 06114
  • 185 Brainard Rd , Hartford, Connecticut - 06114
  • 855-516-1090
Reserve Reserve
Outstanding value on upcoming dates.
Call us for Spring Deals
 
 

Click here for Group Reservations (9+ Rooms)

Check Current Room Rates

Hurry! Other travelers are looking at this page right now.

Check standard prices, special rates & last minute deals

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

350 sq feet


Internet - Free WiFi

In Room Entertainment - 42-inch LED TV with premium channels and first-run movies

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub, and hydromassage showerhead

Extra Features - Day bed, king sofa bed, and free local calls; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Premium bedding
  • TV - Closed captioned
  • Pillow-top mattress
  • Laptop friendly workstation
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Refrigerator
  • Hydro-massage showerhead
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Firstrun movies
  • High-speed internet access
  • Complimentary local calls
  • Sofa-bed size
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Daybed
  • Adjoining-Connecting rooms available
  • LED TV
  • Visual fire alarm
  • Lever door handles
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • TV size: 42
  • Iron - ironing board
  • Rollaway/extra beds - Extra Charge
  • In room safe
  • Bathtub - Deep soaking
  • Sofa-bed
  • Microwave
  • TV - Cable Service
  • Internet access (complimentary)
  • Complimentary cribs/infant beds
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed

400 sq feet


Internet - Free WiFi

In Room Entertainment - 42-inch LED TV with premium channels and first-run movies

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub, and hydromassage showerhead

Extra Features - Day bed, king sofa bed, and free local calls; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Premium bedding
  • TV - Closed captioned
  • Pillow-top mattress
  • Laptop friendly workstation
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Refrigerator
  • Hydro-massage showerhead
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Firstrun movies
  • High-speed internet access
  • Complimentary local calls
  • Sofa-bed size
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Daybed
  • Adjoining-Connecting rooms available
  • LED TV
  • Visual fire alarm
  • Lever door handles
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • TV size: 42
  • Iron - ironing board
  • Rollaway/extra beds - Extra Charge
  • In room safe
  • Bathtub - Deep soaking
  • Sofa-bed
  • Microwave
  • TV - Cable Service
  • Internet access (complimentary)
  • Complimentary cribs/infant beds
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

350 sq feet


Internet - Free WiFi

In Room Entertainment - 42-inch LED TV with premium channels and first-run movies

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub, and hydromassage showerhead

Extra Features - Day bed, king sofa bed, and free local calls; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Premium bedding
  • TV - Closed captioned
  • Pillow-top mattress
  • Laptop friendly workstation
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Refrigerator
  • Hydro-massage showerhead
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Firstrun movies
  • High-speed internet access
  • Complimentary local calls
  • Sofa-bed size
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Daybed
  • Adjoining-Connecting rooms available
  • LED TV
  • Visual fire alarm
  • Lever door handles
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • TV size: 42
  • Iron - ironing board
  • Rollaway/extra beds - Extra Charge
  • In room safe
  • Bathtub - Deep soaking
  • Sofa-bed
  • Microwave
  • TV - Cable Service
  • Internet access (complimentary)
  • Complimentary cribs/infant beds
Standard Room, 1 Queen Bed, Accessible, Non Smoking
Standard Room, 1 Queen Bed, Accessible, Non Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed

350-sq-foot room with city views


Layout of Standard Room, 1 Queen Bed, Accessible, Non Smoking - Bedroom

Internet - Free WiFi

In Room Entertainment - 42-inch LED TV with premium channels and first-run movies

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub, and hydromassage showerhead

Extra Features - Day bed, king sofa bed, and free local calls; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Low-height door lock, roll-in shower, low-height bed, closed-captioned TV, wheelchair accessible, low-height desk, bathroom emergency pull cord, wheelchair-width doorways, bathroom grab bars, low-height electrical outlets in bathroom, low-height counter and sink, low-height view port in door, visual fire alarm, lever door handles, and wheelchair-accessible bathroom vanity

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • doorways with Wheelchair width
  • Bathroom grab bars
  • Premium bedding
  • TV - Closed captioned
  • bathroom vanity Wheelchair accessible
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Sofa-bed size
  • TV - Premium channels
  • Bathroom emergency pull cord
  • Roll in shower
  • Adjoining-Connecting rooms available
  • Visual fire alarm
  • Lever door handles
  • Wheelchair accessible
  • Rollaway/extra beds - Extra Charge
  • Sofa-bed
  • TV - Cable Service
  • Internet access (complimentary)
  • Non Smoking
  • TV
  • Low height bed
  • Pillow-top mattress
  • Laptop friendly workstation
  • Refrigerator
  • Hydro-massage showerhead
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Firstrun movies
  • High-speed internet access
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • bathroom with Lowered electrical outlets
  • Daybed
  • Lowered peephole - view port in door
  • LED TV
  • Lowered locks - deadbolt
  • Low height counters and sink
  • Low height desk
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • TV size: 42
  • Iron - ironing board
  • In room safe
  • Bathtub - Deep soaking
  • Microwave
  • Room and bed type depend on availability check-in
  • Complimentary cribs/infant beds
Standard Room, 1 Queen Bed, Accessible, Bathtub
Standard Room, 1 Queen Bed, Accessible, Bathtub
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed

350-sq-foot room with city views


Layout of Standard Room, 1 Queen Bed, Accessible, Bathtub - Bedroom

Internet - Free WiFi

In Room Entertainment - 42-inch LED TV with premium channels and first-run movies

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub, and hydromassage showerhead

Extra Features - Day bed, king sofa bed, and free local calls; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, low-height desk, closed-captioned TV, portable bathtub seat, low-height door lock, wheelchair accessible, visual fire alarm, low-height electrical outlets in bathroom, wheelchair-width doorways, low-height bed, wheelchair-accessible bathroom vanity, low-height view port in door, lever door handles, low-height counter and sink, bathroom emergency pull cord, and accessible bathtub

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • doorways with Wheelchair width
  • Bathroom grab bars
  • Premium bedding
  • TV - Closed captioned
  • bathroom vanity Wheelchair accessible
  • AC / In-room climate control
  • Bathtub with Portable seat
  • Blackout drapes-curtains
  • Sofa-bed size
  • TV - Premium channels
  • Bathroom emergency pull cord
  • Accessible/Walk-in bathtub
  • Adjoining-Connecting rooms available
  • Visual fire alarm
  • Lever door handles
  • Wheelchair accessible
  • Rollaway/extra beds - Extra Charge
  • Sofa-bed
  • TV - Cable Service
  • Internet access (complimentary)
  • Non Smoking
  • TV
  • Low height bed
  • Pillow-top mattress
  • Grab-bar in bathtub
  • Laptop friendly workstation
  • Refrigerator
  • Hydro-massage showerhead
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Bathtub only
  • Firstrun movies
  • High-speed internet access
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • bathroom with Lowered electrical outlets
  • Daybed
  • Lowered peephole - view port in door
  • LED TV
  • Lowered locks - deadbolt
  • Low height counters and sink
  • Low height desk
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • TV size: 42
  • Iron - ironing board
  • In room safe
  • Bathtub - Deep soaking
  • Microwave
  • Room and bed type depend on availability check-in
  • Complimentary cribs/infant beds
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Queen Beds

350 sq feet


Internet - Free WiFi

In Room Entertainment - 42-inch LED TV with premium channels and first-run movies

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub, and hydromassage showerhead

Extra Features - Day bed, king sofa bed, and free local calls; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Premium bedding
  • TV - Closed captioned
  • Pillow-top mattress
  • Laptop friendly workstation
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Refrigerator
  • Hydro-massage showerhead
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Firstrun movies
  • High-speed internet access
  • Complimentary local calls
  • Sofa-bed size
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Daybed
  • Adjoining-Connecting rooms available
  • LED TV
  • Visual fire alarm
  • Lever door handles
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • TV size: 42
  • Iron - ironing board
  • Rollaway/extra beds - Extra Charge
  • In room safe
  • Bathtub - Deep soaking
  • Sofa-bed
  • Microwave
  • TV - Cable Service
  • Internet access (complimentary)
  • Complimentary cribs/infant beds
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

400 sq feet


Internet - Free WiFi

In Room Entertainment - 42-inch LED TV with premium channels and first-run movies

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub, and hydromassage showerhead

Extra Features - Day bed, king sofa bed, and free local calls; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Premium bedding
  • TV - Closed captioned
  • Pillow-top mattress
  • Laptop friendly workstation
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Refrigerator
  • Hydro-massage showerhead
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Firstrun movies
  • High-speed internet access
  • Complimentary local calls
  • Sofa-bed size
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Daybed
  • Adjoining-Connecting rooms available
  • LED TV
  • Visual fire alarm
  • Lever door handles
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • TV size: 42
  • Iron - ironing board
  • Rollaway/extra beds - Extra Charge
  • In room safe
  • Bathtub - Deep soaking
  • Sofa-bed
  • Microwave
  • TV - Cable Service
  • Internet access (complimentary)
  • Complimentary cribs/infant beds
  • Separate bedroom
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Best Western Hartford Hotel & Suites Hotel

Hotel Location & Nearby Attractions

A stay at Best Western Hartford Hotel & Suites places you in the heart of Hartford, within a 5-minute drive of Goodwin Park and East Hartford Shopping Center. This hotel is 2.4 mi (3.9 km) from Connecticut Convention Center and 3.2 mi (5.2 km) from XL Center.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Business, Other Amenities

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Hartford? This hotel has 920 square feet (85 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary buffet breakfast is served daily from 6 AM to 10 AM.

Renovations

The following facilities or services will be unavailable from September 21 2023 to May 24 2024 (dates subject to change):

  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 129 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding, and all rooms are furnished with king sofa beds. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Pet Policy for Best Western Hartford Hotel & Suites
If you are thinking of bringing your pet and want to know if pets are allowed at Best Western Hartford Hotel & Suites, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Best Western Hartford Hotel & Suites are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing guest safety measures
Property follows sanitization practices of SafeStay (AHLA - USA)
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Staff wears personal protective equipment
Essential workers only - NO
Commonly-touched surfaces are cleaned with disinfectant
Masks are compulsory at the property

Best Western Hartford Hotel & Suites Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Meeting rooms on site
  • Business center on site
  • Conference space & rooms
  • Conference space size : feet -
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Internet access - wireless
  • Free buffet breakfast
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair-accessible meeting spaces/business center
  • Daily
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Meeting Room Facilities
General Amenities
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Internet access in public areas - high speed
  • Portable hoist available
  • Golfing nearby
  • Wheelchair accessible path of travel
General Amenities
  • Dry cleaning & laundry service
  • Laundry Room
  • Elevator & lift on property
  • Vending machine available
  • Designated smoking areas - fines apply
  • ATM & banking on site
Internet
  • Wired Internet access - Free
  • Free internet
  • Computer station
Lobby Level Services
  • Tours - ticket assistance
Lobby Level Services
  • Fireplace in lobby
  • Free news papers in lobby
  • Luggage storage facilities
  • Express check out
  • Bellhop & Porter service
  • Safe deposit box at front desk
  • Concierge service
Outdoor
  • TV in common areas
  • Picnic area
  • Garden on property
  • Terrace on property
Parking Services
  • RV, bus & truck parking - Free
  • Self parking - Free
Pool Facilities
  • Pool umbrellas
  • Outdoor Swimming Pool
  • Pool sun chaise loungers
Property Features
  • Assigned smoking areas
  • Multilingual staff
Restaurants & Bars
  • Barbecue grill
  • Coffee & tea in common areas

About Best Western Hotels & Resorts Brand Hotels

Founded in 1946 by M. K Guertin, Best Western Hotels & Resorts is still one of the top hotels in the globe with over 4,200 hotels in almost 100 countries and other territories across the world. At present, Best Western has acquired World Hotels and is the 14th hotel brand under the hospitality magnate.

Originally founded as a referral system among the hotel members under the brand, Best Western quickly rose and became the largest hotel chain in the market by 1963. Changes continued to further expand the Best Western brand internationally. Originally established as Best Western Hotels, the company dropped the word “motel” in 1974 from its brand name to compete head to head with other full-service hotel lodging chains in the world. Properties in Australia and New Zealand were acquired in 1976 with over 400 properties and thousands of rooms added to the Best Western family.

BY 2005, Best Western averaged $1 million in online hotel reservations, everyday via its website www.bestwestern.com. By 2006, as a complimentary gift to all the years and clients that supported the hotel brand, a special one-night charge of $5.40 was offered to some few lucky guests. The value was the approximate amount charged for a night during the company’s conception.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Best Western Hartford Hotel & Suites - Hartford, Connecticut Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Goodwin Park - 2.6 km / 1.6 mi
Webster Theater - 3.2 km / 2 mi
Wethersfield Cove Park - 3.5 km / 2.2 mi
Trinity College - 3.5 km / 2.2 mi
Hartford Hospital - 3.9 km / 2.4 mi
Mortensen Riverfront Plaza - 4.1 km / 2.6 mi
Riverside Park - 4.2 km / 2.6 mi
East Hartford Shopping Center - 4.3 km / 2.7 mi
Hartford City Hall - 4.4 km / 2.7 mi
Wadsworth Atheneum Museum of Art - 4.5 km / 2.8 mi
Travelers Tower - 4.5 km / 2.8 mi
Connecticut Convention Center - 4.5 km / 2.8 mi
Bushnell Park - 4.6 km / 2.8 mi
Bushnell Center for the Performing Arts - 4.7 km / 2.9 mi
Connecticut Science Center - 4.7 km / 2.9 mi

The nearest airports are:
Bradley Intl. Airport (BDL) - 26.3 km / 16.3 mi
Westfield, MA (BAF-Barnes Municipal) - 68.5 km / 42.6 mi
Oxford, CT (OXC-Waterbury - Oxford) - 64.1 km / 39.8 mi

The preferred airport for Best Western Hartford Hotel & Suites is Bradley Intl. Airport (BDL).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Hartford, Connecticut Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Best Western Hartford Hotel & Suites?

Yes, parking is available free of cost at the Best Western Hartford Hotel & Suites. This is one of the hotels in Hartford with Free Parking.

Can you get free breakfast at this hotel?

Yes, complimentary breakfast is offered to guests staying at the Best Western Hartford Hotel & Suites, Hartford hotel. A good choice among Hartford hotels with free breakfast.

Does this property have a swimming pool?

Yes, Best Western Hartford Hotel & Suites has a hotel pool.

What is the check-in policy?

The checking times for Best Western Hartford Hotel & Suites are between 3:00 PM and midnight. The minimum age to check-in is 21.

What is the check-out time?

This Best Western Hartford Hotel & Suites's check-out time is 11:00 AM.

What brand is Best Western Hartford Hotel & Suites?

Best Western Hartford Hotel & Suites is a part of Best Western Hotels & Resorts.

What is the street address for Best Western Hartford Hotel & Suites?

The address for Best Western Hartford Hotel & Suites is 185 Brainard Rd, Hartford, Connecticut 06114

What is the price for tonight?

Based on recent averages, the price for tonight can start at 125.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 125 per night.

When was the Best Western Hartford Hotel & Suites built?

The Best Western Hartford Hotel & Suites in Hartford was built in 2003.

How many guest rooms are at Best Western Hartford Hotel & Suites?

The Best Western Hartford Hotel & Suites has a total of 129 guest rooms.

How many floors does the Best Western Hartford Hotel & Suites have?

This Hartford hotel has 3 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel . Other themes include Family.

Recommended landmarks, attractions or things to do around BEST WESTERN HARTFORD HOTEL & SUITES?

BEST WESTERN HARTFORD HOTEL & SUITES is within minutes from Goodwin Park - 2.6 km / 1.6 mi , Webster Theater - 3.2 km / 2 mi and Wethersfield Cove Park - 3.5 km / 2.2 mi

Which the best airport near BEST WESTERN HARTFORD HOTEL & SUITES?

The preferred airport for Best Western Hartford Hotel & Suites is Bradley Intl. Airport (BDL). The airport is conveniently located when visiting this Hartford hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Best Western Hartford Hotel & Suites Reviews Summary

UserJoel
10/10
 
Exceptional
Perfect

UserMarkeese
3/10
 
Poor
Poor

UserAlison
5/10
 
Fair
Would not go back.

Pros: Served its purpose.
Cons: Very loud outside at night.
UserJose
5/10
 
Fair
Passable

Pros: Breaking in to cars....
UserRichard
10/10
 
Exceptional
It was fine

Pros: Nice
Cons: Na
UserRichard
10/10
 
Exceptional
It was fine

Pros: Nice
Cons: Na
UserAndrea
2/10
 
Poor
Dont recommend.

Pros: The hotel is just fine, nothing like the pictures, though.
Cons: The staff wasnt welcoming, specially the manager. There was even a car that had the windows broken inside the parking lot of the facility. Very dangerous city.
UserTimothy
10/10
 
Exceptional
Will definitely do it again

Pros: The place is very clean and comfortable and an amazing breakfast. The staff is very nice and enjoyable to talk with
Cons: I think everything was magnificent
UserRosemary
1/10
 
Very Poor
The absolute worst customer service Ive experienced staying at a Best Western.

Pros: The housekeeper who fixed our toilet even though it wasnt his job.
Cons: We were treated with rudeness and as if we were a nuisance from right after checking in until we left. We had to ask 3 times for bedding and didnt receive it until 11:30 pm (even though we checked in at 4:00 pm). We also had no working toilet for 24 hours and none of the staff seemed to care or offered any solutions (such as giving us a different room). We had to ask 4 times (3 different front desk attendants) before they sent a young man who worked in housekeeping to our room to fix it instead of maintenance. When we checked out the desk attendant was aggressive and condescending, which was the cherry on top of a terrible stay.
UserCynthia
6/10
 
Pleasant
Not nice person at check in. Great sleep and hot breakfast . No indoor pool as advertised.

Pros: Hot breakfast
Cons: I thought the pool was indoor or a world pool indoor because the website for the hotel shows indoor pool. Turns out I was out door. My daughter was deeply disappointed again.
UserArpi
1/10
 
Very Poor
Bad

Cons: You didnt hold my reservation. Worst experience
UserChristopher
2/10
 
Poor
It could have been a lot better

Cons: We stayed at the Best Western in Hartford CT on October 13-14th. The reservation was made under my husband's account - reservation number 4108197949. Now I do want you to understand that I am in the industry and know that glitches happen. When we arrived at the hotel after driving a long distance with two children, all they wanted to do was go to bed once we arrived. We got to the front desk to be told that they do not have a reservation for us. My husband pulled up the confirmation letter and they asked us when we made the reservation, which was September. Apparently all of the hotel reservations through booking.com in the month of September never made it to the Best Western??????? After waiting for a resolution and the hotel was sold out, they did find us a room. I believe it to be an out of order room, because there were some issues - there were no lights and the room was not cleaned. A front desk staff member had to bring us light bulbs and she attempted to vacuum the room once, but twice because the first vacuum was broken. She did an okay job, but we were tired and just wanted to sleep. This was only one night as my daughter had a competition the next morning. So thinking that we would go to bed later than anticipated, housekeeping was knocking on everyone's door at 9am to see when we were checking out. Checkout is at 11am, and with travelers staying at a highway hotel don't you think some people would like to sleep in or get ready to depart at 11am. How about knocking at 11am or 11:05am? Now I know these are not your concerns as when one thing goes wrong its a snowball effect. I did contact the hotel, to no avail. My main concern is that booking.com is a very convenient platform, however I do not trust the system, if there is no communication between booking.com and the hotel service. How does one trust that making a reservation through you gets to the hotel?
UserClifford
7/10
 
Good
Good

UserEric
10/10
 
Exceptional
Pros: Was clean and staff was Pleasent pleanty of parking
Cons: Sauna was broken and very small laundry room
UserHani
4/10
 
Disappointing
Price very high

Pros: Price very high according to hotel model
Cons: Need moderate furniture
UserBronwen
6/10
 
Pleasant
Pleasant

UserMike
9/10
 
Wonderful
Superb

Pros: Friendly staff
UserAntonio
5/10
 
Fair
Good for the price

Cons: Mediocre breakfast
UserLaura
2/10
 
Poor
Very poor

UserKiran
6/10
 
Pleasant
Pleasant

 
Hotel Location & Nearby Attractions

A stay at Best Western Hartford Hotel & Suites places you in the heart of Hartford, within a 5-minute drive of Goodwin Park and East Hartford Shopping Center. This hotel is 2.4 mi (3.9 km) from Connecticut Convention Center and 3.2 mi (5.2 km) from XL Center.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Business, Other Amenities

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Hartford? This hotel has 920 square feet (85 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary buffet breakfast is served daily from 6 AM to 10 AM.

Renovations

The following facilities or services will be unavailable from September 21 2023 to May 24 2024 (dates subject to change):

  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 129 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding, and all rooms are furnished with king sofa beds. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Pet Policy for Best Western Hartford Hotel & Suites
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Best Western Hartford Hotel & Suites, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Best Western Hartford Hotel & Suites are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing guest safety measures
Property follows sanitization practices of SafeStay (AHLA - USA)
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Staff wears personal protective equipment
Essential workers only - NO
Commonly-touched surfaces are cleaned with disinfectant
Masks are compulsory at the property

Best Western Hartford Hotel & Suites Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Meeting rooms on site
  • Business center on site
  • Conference space & rooms
  • Conference space size : feet -
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Internet access - wireless
  • Free buffet breakfast
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair-accessible meeting spaces/business center
  • Daily
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Meeting Room Facilities
General Amenities
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Internet access in public areas - high speed
  • Portable hoist available
  • Golfing nearby
  • Wheelchair accessible path of travel
General Amenities
  • Dry cleaning & laundry service
  • Laundry Room
  • Elevator & lift on property
  • Vending machine available
  • Designated smoking areas - fines apply
  • ATM & banking on site
Internet
  • Wired Internet access - Free
  • Free internet
  • Computer station
Lobby Level Services
  • Tours - ticket assistance
Lobby Level Services
  • Fireplace in lobby
  • Free news papers in lobby
  • Luggage storage facilities
  • Express check out
  • Bellhop & Porter service
  • Safe deposit box at front desk
  • Concierge service
Outdoor
  • TV in common areas
  • Picnic area
  • Garden on property
  • Terrace on property
Parking Services
  • RV, bus & truck parking - Free
  • Self parking - Free
Pool Facilities
  • Pool umbrellas
  • Outdoor Swimming Pool
  • Pool sun chaise loungers
Property Features
  • Assigned smoking areas
  • Multilingual staff
Restaurants & Bars
  • Barbecue grill
  • Coffee & tea in common areas

About Best Western Hotels & Resorts Brand Hotels

Founded in 1946 by M. K Guertin, Best Western Hotels & Resorts is still one of the top hotels in the globe with over 4,200 hotels in almost 100 countries and other territories across the world. At present, Best Western has acquired World Hotels and is the 14th hotel brand under the hospitality magnate.

Originally founded as a referral system among the hotel members under the brand, Best Western quickly rose and became the largest hotel chain in the market by 1963. Changes continued to further expand the Best Western brand internationally. Originally established as Best Western Hotels, the company dropped the word “motel” in 1974 from its brand name to compete head to head with other full-service hotel lodging chains in the world. Properties in Australia and New Zealand were acquired in 1976 with over 400 properties and thousands of rooms added to the Best Western family.

BY 2005, Best Western averaged $1 million in online hotel reservations, everyday via its website www.bestwestern.com. By 2006, as a complimentary gift to all the years and clients that supported the hotel brand, a special one-night charge of $5.40 was offered to some few lucky guests. The value was the approximate amount charged for a night during the company’s conception.

Distances are displayed to the nearest 0.1 mile and kilometer.

Goodwin Park - 2.6 km / 1.6 mi
Webster Theater - 3.2 km / 2 mi
Wethersfield Cove Park - 3.5 km / 2.2 mi
Trinity College - 3.5 km / 2.2 mi
Hartford Hospital - 3.9 km / 2.4 mi
Mortensen Riverfront Plaza - 4.1 km / 2.6 mi
Riverside Park - 4.2 km / 2.6 mi
East Hartford Shopping Center - 4.3 km / 2.7 mi
Hartford City Hall - 4.4 km / 2.7 mi
Wadsworth Atheneum Museum of Art - 4.5 km / 2.8 mi
Travelers Tower - 4.5 km / 2.8 mi
Connecticut Convention Center - 4.5 km / 2.8 mi
Bushnell Park - 4.6 km / 2.8 mi
Bushnell Center for the Performing Arts - 4.7 km / 2.9 mi
Connecticut Science Center - 4.7 km / 2.9 mi

The nearest airports are:
Bradley Intl. Airport (BDL) - 26.3 km / 16.3 mi
Westfield, MA (BAF-Barnes Municipal) - 68.5 km / 42.6 mi
Oxford, CT (OXC-Waterbury - Oxford) - 64.1 km / 39.8 mi

The preferred airport for Best Western Hartford Hotel & Suites is Bradley Intl. Airport (BDL).

User
Joel
 
10/10
Exceptional
Perfect

User
Markeese
 
3/10
Poor
Poor

User
Alison
 
5/10
Fair
Would not go back.

Pros: Served its purpose.
Cons: Very loud outside at night.
User
Jose
 
5/10
Fair
Passable

Pros: Breaking in to cars....
User
Richard
 
10/10
Exceptional
It was fine

Pros: Nice
Cons: Na
User
Richard
 
10/10
Exceptional
It was fine

Pros: Nice
Cons: Na
User
Andrea
 
2/10
Poor
Dont recommend.

Pros: The hotel is just fine, nothing like the pictures, though.
Cons: The staff wasnt welcoming, specially the manager. There was even a car that had the windows broken inside the parking lot of the facility. Very dangerous city.
User
Timothy
 
10/10
Exceptional
Will definitely do it again

Pros: The place is very clean and comfortable and an amazing breakfast. The staff is very nice and enjoyable to talk with
Cons: I think everything was magnificent
User
Rosemary
 
1/10
Very Poor
The absolute worst customer service Ive experienced staying at a Best Western.

Pros: The housekeeper who fixed our toilet even though it wasnt his job.
Cons: We were treated with rudeness and as if we were a nuisance from right after checking in until we left. We had to ask 3 times for bedding and didnt receive it until 11:30 pm (even though we checked in at 4:00 pm). We also had no working toilet for 24 hours and none of the staff seemed to care or offered any solutions (such as giving us a different room). We had to ask 4 times (3 different front desk attendants) before they sent a young man who worked in housekeeping to our room to fix it instead of maintenance. When we checked out the desk attendant was aggressive and condescending, which was the cherry on top of a terrible stay.
User
Cynthia
 
6/10
Pleasant
Not nice person at check in. Great sleep and hot breakfast . No indoor pool as advertised.

Pros: Hot breakfast
Cons: I thought the pool was indoor or a world pool indoor because the website for the hotel shows indoor pool. Turns out I was out door. My daughter was deeply disappointed again.
User
Arpi
 
1/10
Very Poor
Bad

Cons: You didnt hold my reservation. Worst experience
User
Christopher
 
2/10
Poor
It could have been a lot better

Cons: We stayed at the Best Western in Hartford CT on October 13-14th. The reservation was made under my husband's account - reservation number 4108197949. Now I do want you to understand that I am in the industry and know that glitches happen. When we arrived at the hotel after driving a long distance with two children, all they wanted to do was go to bed once we arrived. We got to the front desk to be told that they do not have a reservation for us. My husband pulled up the confirmation letter and they asked us when we made the reservation, which was September. Apparently all of the hotel reservations through booking.com in the month of September never made it to the Best Western??????? After waiting for a resolution and the hotel was sold out, they did find us a room. I believe it to be an out of order room, because there were some issues - there were no lights and the room was not cleaned. A front desk staff member had to bring us light bulbs and she attempted to vacuum the room once, but twice because the first vacuum was broken. She did an okay job, but we were tired and just wanted to sleep. This was only one night as my daughter had a competition the next morning. So thinking that we would go to bed later than anticipated, housekeeping was knocking on everyone's door at 9am to see when we were checking out. Checkout is at 11am, and with travelers staying at a highway hotel don't you think some people would like to sleep in or get ready to depart at 11am. How about knocking at 11am or 11:05am? Now I know these are not your concerns as when one thing goes wrong its a snowball effect. I did contact the hotel, to no avail. My main concern is that booking.com is a very convenient platform, however I do not trust the system, if there is no communication between booking.com and the hotel service. How does one trust that making a reservation through you gets to the hotel?
User
Clifford
 
7/10
Good
Good

User
Eric
 
10/10
Exceptional
Pros: Was clean and staff was Pleasent pleanty of parking
Cons: Sauna was broken and very small laundry room
User
Hani
 
4/10
Disappointing
Price very high

Pros: Price very high according to hotel model
Cons: Need moderate furniture
User
Bronwen
 
6/10
Pleasant
Pleasant

User
Mike
 
9/10
Wonderful
Superb

Pros: Friendly staff
User
Antonio
 
5/10
Fair
Good for the price

Cons: Mediocre breakfast
User
Laura
 
2/10
Poor
Very poor

User
Kiran
 
6/10
Pleasant
Pleasant