Pleasant

Interrupted, bothered, to loud, not clean, smells bad.

Pros: Liked the breakfast... My review is based on first impression then how I was treated and felt. After first seeing the room I thought it was okay then I noticed an old key card on the counter, used coffee pods & used tissues in the drawer. I was Immediately concerned on the cleanliness of the room. After our vidit to the pool we returned to the room & I sat down on the chair over a towel to get clothes from the drawer and seen old food or something on the floor I only took a picture because at a distance i couldnt see what it was, I'm overweight so it was easier to blow it up to see what it was, i still have no idea? After getting dressed I folded down the bed to relax and it smelled like a man's Body Odor really bad. The pillows smelled super bad, I made a request for fresh pillows and didn't get any. I placed the heavily soiled pillows in the cabinet because they smelled so bad. I really do not believe this room was cleaned and that the bed was just made without changing the sheets, shams or placing fresh pillows. This was not a good experience. The spa floor was really dirty and the hot tub looked like it needed a good scrubbing. This hotel is really warn down. The towels in my room were shredding too, I've never seen that before. I'm also being charged additional charges on my credit card that I plan to dispute. The strangest thing happened shortly after I left also, the hotel called me asking me if I took pillows. I thought how odd?? I replied that they were placed in the cabinet, I honestly wonder if that's why I have additional charges to my card?? This is a strange hotel, staff are strange and very nosy. My daughter and I left to eat dinner and we were asked where we were going. I had a lot of red flags about this place. Definitely not a place to go on a Leisure trip with a child. I just didn't feel comfortable there, we really should have went to Hilton.

Cons: I didn't like the smell of the room and bedding, I didn't like not feeling safe. The halls were to loud and keeps you awake.

Interrupted, bothered, to loud, not...

Pros: Liked the breakfast... My review is based on first impression then how I was treated and felt. After first seeing the room I thought it was okay then I noticed an old key card on the counter, used coffee pods & used tissues in the drawer. I was Immediately concerned on the cleanliness of the room. After our vidit to the pool we returned to the room & I sat down on the chair over a towel to get clothes from the drawer and seen old food or something on the floor I only took a picture because at a distance i couldnt see what it was, I'm overweight so it was easier to blow it up to see what it was, i still have no idea? After getting dressed I folded down the bed to relax and it smelled like a man's Body Odor really bad. The pillows smelled super bad, I made a request for fresh pillows and didn't get any. I placed the heavily soiled pillows in the cabinet because they smelled so bad. I really do not believe this room was cleaned and that the bed was just made without changing the sheets, shams or placing fresh pillows. This was not a good experience. The spa floor was really dirty and the hot tub looked like it needed a good scrubbing. This hotel is really warn down. The towels in my room were shredding too, I've never seen that before. I'm also being charged additional charges on my credit card that I plan to dispute. The strangest thing happened shortly after I left also, the hotel called me asking me if I took pillows. I thought how odd?? I replied that they were placed in the cabinet, I honestly wonder if that's why I have additional charges to my card?? This is a strange hotel, staff are strange and very nosy. My daughter and I left to eat dinner and we were asked where we were going. I had a lot of red flags about this place. Definitely not a place to go on a Leisure trip with a child. I just didn't feel comfortable there, we really should have went to Hilton.

Cons: I didn't like the smell of the room and bedding, I didn't like not feeling safe. The halls were to loud and keeps you awake.

Perfect

Exceptional

Exceptional

Superb

Perfect

Exceptional

Perfect

Exceptional

Will be back

Pros: Staff very kind and breakfast was yummy oh the bed was so comfy almost could not get out of bed.

Cons: Key to the room barely works

Will be back

Pros: Staff very kind and breakfast was yummy oh the bed was so comfy almost could not get out of bed.

Cons: Key to the room barely works

Exceptional

Perfect

Very nice.

Pros: Location

Cons: You could tell they either just built it or the construction people didnt care about how the rooms looked.

Very nice.

Pros: Location

Cons: You could tell they either just built it or the construction people didn’t care about how the rooms looked.

Pros: Clean with a great breakfast menu.

Cons: At 4AM on Christmas morning we were woken up by maintenance work being done on the interior of the building.

Clean hotel and very friendly staff. Great stay!

Pros: Great location and very clean

Cons: Heating unit/ptac was challenging to navigate room was warm and uncomfortable after not kicking on.

Clean hotel and very friendly...

Pros: Great location and very clean

Cons: Heating unit/ptac was challenging to navigate room was warm and uncomfortable after not kicking on.