Pros: Business suite new wing: The cleaning staff was very professional, clean room and very clean bathroom, the hotel was quiet, nice lobby bar on the ground floor with terrace and tables outside facing the street, comfortable bed, reception staff is very fast in check in process. Overall it exceeded my expectations.
Cons: Plastic mat instead of towel mat on the bathroom floor. Plastic mat not sure how they clean it after each guest and does not absorb water so had to use one of the towels for the floor. No safety handle in the bath so when you go in and out you may slip and the only place to hold is the bathroom door - if you left it open. Bath glass wall is very low so when you wash hair all the water goes out on the bathroom floor and the only way to mop it is with another towel. TV in business suite is in the living room so can not watch TV in bed.
Nelka
Exceptional
Perfect
Iouri
Wonderful
Good location, friendly staff, rooms bedding and equipment must be renovated
Pros: Good location. Breakfast is super! Rooms and facilities require some improvement. I like staff very much
Cons: Old locks, heavy keys. Should be replaced to electronic ones. Bar did not work at evenings. No currency exchange. Bed sheets were not comphy, like from 19th century. Must be fitted sheets already. Otherwise its not smooth on bed surface. And, finally, shower curtain was short, was about 10 inches gap to the floor and the floor was always wet.
Ruaidhri
Good
Good
Grancharov
Wonderful
Exceptional
Dumitrescu
Disappointing
Disappointing
Pros: Heating was not workingg at all! be carefull if you take acomodation here during the winter time! you might freeze!
Julian
Exceptional
Perfect
Julian
Exceptional
Perfect
Helen
Poor
Poor
Pros: Very close to the metro
Cons: Toilet wobbly. Bathroom/shower floods
Bed was awful,everytime you turned over you felt like you would fall out ( I actually did once)
House keeping came first day, second day they only left big towels
Krasimir
Exceptional
Great experience in any side and will definitely come back again
Pros: 1) the receptionist were very very helpful and polite
2) the cleaner on my floor was very good and honestly Im traveling all the time and I dont see someone so good of what she did and keep the condition of the room
3) the business is growing from the people work in the business and I hope the owner of this hotel must be proud and happy for the people working there
Cons: There is not such a things
Vladimir
Poor
Poor
Десислава
Exceptional
Perfect
Miroslav
Good
Good
Anastasia
Wonderful
Exceptional
Amer
Pleasant
Pleasant
Mustafa
Very Poor
Worst hotel ever
Pros: Nothing at all
Cons: Everything were broken and dirty
Ruslantraveller
Poor
Never try this
Cons: Stuff is not polite, looks like they pay me money for staying