Amazing hotel, staff and location

Pros: The staff was exceptional and very friendly. It was our 30th wedding anniversary and they decorated our roon door and our room and then sent us up a desert. Amazing hotel and staff

We really enjoyed our stay...

Pros: Fantastic, helpful staff who were very knowledgable about the area and amenities. Perfect location.

Cons: On one occasion our room wasn’t cleaned and there were not enough sockets in the room.

Happy

Pros: Good

Cons: Good

It was a good stay,...

Pros: The service from your staff was impeccable. #1- FIRST the BEST thing about the hotel was RISAL. Every time he saw me, he bent over backwards to offer me the fastest, most excellent and attentive service. One of these occasions was crucial to my enjoyment in Paris. I had tickets for the Philharmonie for 20:00 on Thursday I had reserved 4 months in advance. Because of traffic delays, I had get a taxi. It was 19:00, and I could not get a good one fast! Uber estimated arrival at the hotel at 19.30. RISAL literally ran to the street and got me a taxi and I was able to arrive the concert BEFORE the beginning of the concert! I was very grateful and I offered him my thanks with a very generous pourboire on the last day! #2- The front desk was always attentive, especially those employees who worked at night. #3- The bar employees knew exactly what I wanted to drink when I sat there. One young man, even order the correct Bacardi rum for me so I would have it the next night. #4- I never used the dining room or ate breakfast there, so I cannot provide a review for them. #5- The front desk always provided me with extra coffee packages when it ran out - since I always drank coffee at night. #6- The room was always quiet even on those nights I liked opening the windows. I enjoyed being able to stay out late at night and being able to come in by using the bell. #7- I was provided with a larger luggage holder by the front desk. #8- the Location was phenomenally convenient.

Cons: My 7th floor room was unacceptable. #1- The light in the room was so poor that I could NOT see inside the "closet" space against the wall. I was forced to redirect the bed lights towards the wall to see what I had put there. #2- The balcony was not a balcony at all, if I would gotten onto it, I could have fallen to my death. I felt that either the listing for that room was incorrect or you expected me to accept a "balcony" which was really a perch for birds to land. #3- The bathroom did not have handles in the bathtub to hold on to. I am older than most of your guests and I slipped and fell in the bathtub and it took me 20 minutes to lift myself out of it because I could not hold onto something. You really should consider replacing your narrow, slippery and antiquated bathtubs with showers. That would upgrade the quality of your hotel considerably. #4- The cost for this room was not commensurate with the quality I expected. I realized that my room was probably used as servants room in bygone years. That was disappointing, to say the least. I might stay again next year if these important things are resolved to my satisfaction.

Superb

Excellent hotel perfect location amazing...

Pros: Excellent hotel with such lovely helpful staff. Beautiful breakfast would stay again I loved it

Very good

Superb

Exceptional

Exceptional

Exceptional

Very good

Fantastic! Will visit again

Pros: Beautifully appointed rooms and excellent location, near world-class shopping, Opera Garnier, chocolatiers/cafes and restaurants.

Cons: Small elevator

Exceptional

Very good

Superb

Exceptional

Pros: Very clean, beautiful, spacious and perfect location! Loved the staff, they were all very friendly and helpful. The breakfast had delicious croissants and baguette. I will definitely come back!

Very good

Very good

Very good