Very good

Pros: Location

Cons: Facilities and rooms are a bit old

Wouldn't stay here again. Hardly a 4*

Cons: Hardly a 4* hotel. Swimming pool was difficult to access around being closed due to "cleaning" hours or other reasons. The patio bar was closed and there was no other bar offered at the hotel. Part of the reason we had chosen to stay at the hotel was for the patio bar and views across the harbor. It seemed that the bar was being used for wedding functions, but there should be somewhere for paid guests to sit and relax... especially when this is offered as a highlight of the hotel. In addition, a fuse in the room blew as the kettle was leaking, taking out all the lights. This was fixed relatively promptly, but the replacement kettle was left connected to a socket on the floor for days. TV didn't have the advertised channels. The entire stay was charged as a hold on my credit card 4 days before arrival (not stated in the booking.com or hotel booking documentation), despite a small hold (to test that the credit card was active) being taken at the time of booking (as per Booking.com and hotel policy). I happened to pay for the booking on another credit card, but the hold was not removed for a month! Despite my repeated requests to have it removed. To add to the experience, the hot water for the whole hotel was turned off for emergency repairs for at least 24 hours, with no warning. We were offered a few nights stay next time we stay at Harbour Plaza... with so many good choices in HK, I wouldn't stay there again. Not sure how it maintains the 4* rating. Staff were helpful. Rooms were clean. A good location for Hung Hom station.

Very good

It's not good for any guest from other nationalities

Pros: The room service

Cons: The staff wasn't friendly, and the breakfast buffet was not consdier food collection from Hallal and not hallal food for and visitors and guest

Exceptional

Very good

Very good

We had a nice time in the hotel.

Cons: Carpets to the room are a bit dirty and not so hygienic. (Smells)

Perfect

Very good

Good place to Stay

Great and convenient location.

Pros: Location was great, right next to a mall and MRT. So convenient to get to other places. One stop away from the hustle and bustle but far enough for abit of peace. Room was comfortable and we had everything we needed.

Cons: Honestly, cant complain.

Perfect

I will never stay again , either booking.com or the hotel caused me HK$400 per day in extra costs for services that were

Pros: location

Cons: I did not like attitude of staff in reception. The hotel facilities were not as i booked . Booking.com offered executive lounge access. Which provided breakfast and drinks . However this was not provided by the hotel . No executive lounge was available .This meant i had standard room facilities at premier room rates , hk$3000 etc . for no benefits

Perfect

Will be back - simply because my company's office is just next door and this is convenient.

Pros: Room was nice. In fact, I got a free upgrade to a suite! The hotel overall is a bit "dated" and needs to be refreshed, but that isn't a big issue.

Cons: The front desk was rude both at my check-in and check-out. At check-in, I wanted to ask the directions to the adjacent office building (within the same complex and just 3 minutes' walk away) and the front-desk personnel just cut me off mid-question without listening and suggested that I ask the concierge. At check-out, another front desk staff didn't even look at me and told me in a very rude manner to just "put the card there" pointing to the "Express Check-Out" box.

Passable

Pros: Convinence for grocery shopping

Cons: My room key card can't work every night

Very good

Great experience

Pros: Convenient

Normally

Pros: Its good place

Cons: The first time Hkg