Very good

Pros: The staff was friendly and helpful. Pool area was clean. Very good location for restaurants and shopping. The bed was comfortable.

Cons: The hotel room smells like bleach. The carpet is very old and needs updating. Also it was very loud with kids running up and down the halls .

IN COMPARISON WITH MARRIOT AC SAWGRASS AND MARRIOT ACROSS THE ROAD IT'S RATING WAS QUITE GOOD

Pros: THE LOCATION WAS EXCELLENT ALL OF MY THREE (3) EYE DOCTORS WERE IN THE ONE LOCATION (PLANTION). THE BREAKFAST WAS ALRIGHT - THE COFFEE WAS EXCELLENT. WE STAYED FOR FOUR (4) NIGHTS AND WE HAD TO REQUEST ROOM SERVICE ON THE THIRD DAY; WE DIDN'T TAKE THE TIME TO QUESTION THIS PARTICULAR SITUATION, BUT THAT WAS A SMALL ISSUE.

Cons: THE BREAKFAST WASN'T COMPLETE, ONLY AN AJPPLE AS FR;UIT CHOICE, NO BUTTER FOR THE TOAST, NO 1% MILK FOR THE CEREAL, AND NOT ENOUGH CHOICE(S) FOR THE BREAKFAST. EGG, PROTIEN, STARCH - BUT YET AGAIN THE COFFEE WAS GREAT!!!!!!!

this was our go to a few years back but now it is in need or refreshing and maintenance

Pros: love the location

Cons: the room not only had the smell of mold there was mold on all the trim in the room. they advertise free airport and cruise shuttle but when I called said no such thing. another couple did get free shuttle from airport where as we had to pay for taxi. along with us was another couple going to same cruise even though advertised free shuttle we were charges 8.00 per person the other couple were charged 12.00 per person.

Very good

Pros: Breakfast, bedding, location

Cons: No!

Very good

Very disappointing end to a months holiday. The worst hotel Ive ever stayed in. Certainly the worst through Booking.

Pros: Good size rooms

Cons: Staff rude and unhelpful. 4 night stay and room only cleaned once and beds NEVER made! Complimentary breakfast poor. They ran out of plastic knives and told us to spread our butter with the back of a spoon! Refused to acknowledge my Booking.com reservation no. Demanding a Hilton reservation number despite bombarding me with emails via Booking.com about digital check in - which wasnt in use anyway. They do not arrange transport to Miami airport but one member of staff did agree to help with this. Fealty Towers par excellence! No safe in the room,

Comfortable, convenient with friendly staff

Pros: Convenient location. Airport shuttle is a good option.

Cons: Cost of Shuttle to Cruise ship has almost tripled in a year.

Perfect

Perfect

Good

Cons: The bathroom and entry hall floors were sticky and very dirty. Otherwise, this day was fine.

Good

Pros: Complimentary breakfast, staff very helpful. Location is perfect across the road from the mall, cinema and very good bar/restaurant, The Whole Enchilada.

Cons: Room had a very musty damp smell.

Disappointing

Pros: Location and staff being accommodating

Cons: carpet needs to clean and room needs upgrades Shuttle service was also not available

Pros: The breakfast bar was good and offered variety and area kept clean, food was fresh!

Cons: The room smelled really bad and did not improve with running the air. The room was clean but the smell was so overwhelming. smelled like room was damp, moldy and/or musty! something was off! do not recommend this place.

Perfect

Go there if you have no choice and are desperate

Pros: Free beverages (coffee, flavored water) throughout whole day. Pool area to relax. Sufficient parking space. I didn't use it, but they have a nice gym. They accept cash.

Cons: I travelled with a group, but had preferred to rather go somewhere else. It was my fourth stay in this hotel over the last years. I stayed in different rooms on different floors and know what I am talking about. Shuttle bus to Ft. Lauderdale that existed before is no longer offered. The hotel is run-down. Old carpets, walls need paint, bathrooms are not modern/suitable/contemporary. The entire hotel has a brownish, oppressive 80/90's ambiance. I assume that the hotel has a problem with mold. There are fans and devices installed all over the place (lobby, 3rd floor) to scent the air. Two years ago I needed to change rooms as it had a bad smell of mold from the A/C. This time my room had a welcome smell of urine. Maybe it was not in my room, but I believe there is a plumbing problem. The toilet bowl in my bathroom was loose. Housekeeping is done every other day. I stayed there three nights. They did not come at all. I recommend to wear ear plugs at night. (Applies for 3rd floor, four rooms away from from elevator) The noise from elevators, ventilation and ice machine is heard and may disturb your sleep. I payed approx. USD 200 per night. The price is a rip off regarding a value-for-money ratio. Prices may have been higher as usual because Miami Dolphins played that weekend. To compare, I stayed in a very nice hotel with only best ratings for less than USD 200 at Miami South Beach.

Exceptional

This was a cosy hotel which is in the shopping district so you are close to everything

Pros: It was easy access to the places we wanted to visit

Cons: NA

Bad

Pros: Very good team

Cons: Very bad condition, bad odor