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RESERVATIONS

Hacienda Real del Caribe

Calle 10 entre 5a y 12, Playa del Carmen, QROO, 77710
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Hacienda Real del Caribe

Calle 10 entre 5a y 12, Playa del Carmen, QROO, 77710
Special rates available by phone for close
Playa del Carmen
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  • Standard double queen
    Standard double queen
    Standard double queen
    Standard double queen
    Standard double queen

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    Standard double queen

    2 Queen Beds, 65-sq-foot individually decorated room, balcony with city and garden views
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    Room Highlights

    In Room Entertainment - Plasma TV with cable channels
    Food and Beverages - Room service (limited) and minibar (fees may apply)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
    Extra Features - Safe, iron/ironing board, and desk
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Wheelchair accessible
    Non-Smoking

    Amenities and Features

    • AC
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Bathtub - Deep soaking
    • Blackout drapes-curtains
    • Ceiling fan
    • Complimentary local calls
    • Complimentary toiletries
    • Desk
    • fully stocked Minibar
    • Hair dryer
    • Handheld showerhead
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Local maps
    • Non Smoking
    • Phone
    • Room Linens provided
    • Room service - Restricted hours
    • Shower Or Bathtub
    • Soundproofed
    • TV - Cable Service
    • TV - Plasma
    • Wheelchair accessible
  • Room selected at Check-in
    Room selected at Check-in
    Room selected at Check-in
    Room selected at Check-in
    Room selected at Check-in

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    Room selected at Check-in

    1 Queen Bed or 2 Double Beds
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    Room Highlights

    In Room Entertainment - Plasma TV with cable channels
    Food and Beverages - Room service (limited) and minibar (fees may apply)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
    Extra Features - Safe, iron/ironing board, and desk
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking

    Amenities and Features

    • AC
    • Bath Towels Provided
    • Bathroom (Private)
    • Bathtub - Deep soaking
    • Blackout drapes-curtains
    • Ceiling fan
    • Complimentary local calls
    • Complimentary toiletries
    • Desk
    • fully stocked Minibar
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Non Smoking
    • Phone
    • Room Linens provided
    • Room service - Restricted hours
    • Shower Or Bathtub
    • TV - Cable Service
    • TV - Plasma
  • Standard superior queen
    Standard superior queen
    Standard superior queen
    Standard superior queen
    Standard superior queen

    0/0

    Standard superior queen

    1 Queen Bed
    clock
    Check savings and offers

    Room Highlights

    In Room Entertainment - Plasma TV with cable channels
    Food and Beverages - Room service (limited) and minibar (fees may apply)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
    Extra Features - Safe, iron/ironing board, and desk
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Wheelchair accessible
    Non-Smoking

    Amenities and Features

    • AC
    • Bath Towels Provided
    • Bathroom (Private)
    • Bathtub - Deep soaking
    • Blackout drapes-curtains
    • Ceiling fan
    • Complimentary local calls
    • Complimentary toiletries
    • Desk
    • fully stocked Minibar
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Non Smoking
    • Phone
    • Room Linens provided
    • Room service - Restricted hours
    • Shower Or Bathtub
    • TV - Cable Service
    • TV - Plasma
    • Wheelchair accessible

ABOUT THE HOTEL

About Hacienda Real del Caribe Hotel

Hotel Location & Nearby Attractions

Hacienda Real del Caribe is centrally located in Playa del Carmen, a 3-minute walk from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.8 mi (1.3 km) from Mamitas Beach and 0.9 mi (1.5 km) from Playa del Carmen Maritime Terminal.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Restaurants, Bars, Lounge & Dining options

Enjoy American cuisine at MAGNOLIAS, a diner which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 58 air-conditioned rooms featuring minibars and plasma televisions. Cable television is provided for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Pet Policy for Hacienda Real del Caribe
If you are thinking of bringing your pet and want to know if pets are allowed at Hacienda Real del Caribe, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hacienda Real del Caribe are listed below.

Pets not allowed

Service animals not allowed

Additional Hotel Details
  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-out is available
  • Shield between guests and staff in main contact areas
  • Property confirms they are implementing guest safety measures
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Essential workers only - NO

HOTEL LOCATION

Nearest airport and around Hacienda Real del Caribe
- Playa del Carmen, QROO Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

3D Museum of Wonders - 0.1 km / 0.1 mi
Calle 12 - 0.1 km / 0.1 mi
Riviera Gran Casino - 0.1 km / 0.1 mi
Quinta Avenida - 0.2 km / 0.1 mi
Mercado Playa del Carmen - 0.2 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.2 km / 0.2 mi
Central Square - 0.3 km / 0.2 mi
Calle Corazón - 0.3 km / 0.2 mi
Quinta Alegría Shopping Mall - 0.4 km / 0.2 mi
Playa del Carmen Main Beach - 0.7 km / 0.4 mi
Founders Park - 0.7 km / 0.4 mi
Paseo del Carmen - 0.8 km / 0.5 mi
Pier Navega - 0.8 km / 0.5 mi
Mamitas Beach - 0.9 km / 0.5 mi
Playa del Carmen Maritime Terminal - 0.9 km / 0.5 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.3 km / 21.9 mi
Cancun Intl. Airport (CUN) - 56.7 km / 35.2 mi

The preferred airport for Hacienda Real del Caribe is Cancun Intl. Airport (CUN).

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
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GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Hacienda Real del Caribe Hotel

Does this property have a swimming pool?
Yes, Hacienda Real del Caribe has a hotel pool.
What is the check-in policy?
The checking times for Hacienda Real del Caribe are between 4:00 PM and anytime. The minimum age to check-in is 18.
What is the check-out time?
This Hacienda Real del Caribe's check-out time is 12:00 PM.
What brand is Hacienda Real del Caribe?
Hacienda Real del Caribe is an independent hotel.
What is the street address for Hacienda Real del Caribe?
The address for Hacienda Real del Caribe is Calle 10 entre 5a y 12, Playa del Carmen, QROO 77710
What is the price for tonight?
Based on recent averages, the price for tonight can start at 90.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 90 per night.
How many guest rooms are at Hacienda Real del Caribe?
The Hacienda Real del Caribe has a total of 58 guest rooms.
What is the hotel theme?
Travelers find this hotel .
Recommended landmarks, attractions or things to do around HACIENDA REAL DEL CARIBE?
HACIENDA REAL DEL CARIBE is within minutes from 3D Museum of Wonders - 0.1 km / 0.1 mi , Calle 12 - 0.1 km / 0.1 mi and Riviera Gran Casino - 0.1 km / 0.1 mi
Which the best airport near HACIENDA REAL DEL CARIBE?
The preferred airport for Hacienda Real del Caribe is Cancun Intl. Airport (CUN). The airport is conveniently located when visiting this Playa del Carmen hotel.

ADDITIONAL HOTEL REVIEWS

Hacienda Real del Caribe Reviews Summary

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Good

    Pros: The staff is incredible and the hotel architecture is really pretty.
    Cons: No hot water, hard mattress, no top sheet.

  • Hotel review by Ximena

    Ximena

    Very Good

    Very good

  • Hotel review by Monica

    Monica

    Wonderful

    Superb

    Pros: I loved the staff, hotel rooms, cleanliness and location.
    Cons: Our room was facing the street and it was very noisy.

  • Hotel review by Mark

    Mark

    Poor

    Worst hotel we ever stayed in

    Pros: Nice historic building in town centre
    Cons: Lets start with the rooms. They are spacious and clean but totally outdated. Beds are rockhard; even a pool table is probably more comfortable. Bathroom is a disgrace: showerheads are loose and wont fix in any position. Basically only usable as hand showers (if you are in luck and there is actually warm water). One of our rooms had a desk but no chair: whats the point? We had two rooms on the third floor: one on Calle 10 and one at the back of the hotel. Both rooms were extremely noisy at night (from 10 pm - 4 am) and it was virtually impossible to sleep, even with ear plugs in. We live in a busy city and been to hotels in even busier cities who had the facilities to barr outside noise but the Hacienda obviously doesnt care. Sound from the atrium by the way is almost as bad as from the streets. The furniture on the roof terrace was broken. Down at the pool there is no service for food or drinks and alcohol is prohibited. Desk staff doesnt seem interested in their guests as they are too busy with their phones. Doesnt make you feel welcome at all. All in all, after two nights we left though having paid for three nights and went to a hotel that does have everything managed the way you would expect from a four star hotel. A very big disappoinment and as far as we are concerned the worst hotel in the world.

  • Hotel review by Vadi

    Vadi

    Poor

    Not recommended other than location.

    Pros: Rooms are big but they dont provide soap, or any other bathroom accessories. Limited quantity of Towels.
    Cons: Service is not good. Hotel rooms are old. Extremely poor internet.

  • Hotel review by Toro

    Toro

    Good

    Good

  • Hotel review by Susan

    Susan

    Wonderful

    Exceptional

  • Hotel review by Filip

    Filip

    Fair

    Passable

    Pros: Everything were clean and good. Location is in the city centre.
    Cons: My room had a lot of noice during the night from night clubs nearby. Lived on the 3 th floor, unclear if its only thoose rooms or all at the Hotell. Hard to know when you book!!! Also as i understood the wifi didnt work in any of the rooms.

  • Hotel review by Russ

    Russ

    Very Good

    Pros: Great location and clean
    Cons: They have started to replace the small pillows and an ice machine would be nice

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Wonderful

    Pros: Location, comfortable bed, hot shower with good water pressure

  • Hotel review by Leah

    Leah

    Very Good

    Very good

    Pros: Air conditioning worked well and water pressure and temperature in the shower were good. Handy to everything
    Cons: Noisy at night due to the location, people outside partying, not the hotels fault.

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Poor

    Pros: Location
    Cons: Lacking room amenities

  • Hotel review by Anonymous

    Anonymous

    Exceptional

    Perfect

  • Hotel review by Abdias

    Abdias

    Wonderful

    Exceptional

  • Hotel review by Veronica

    Veronica

    Fair

    Passable

    Pros: beds not comfy, the sheets very old

  • Hotel review by Christiaan

    Christiaan

    Very Good

    Very good

    Cons: We could hear music pretty loud, it was not disturbing but could be a thing for others

  • Hotel review by Brooke

    Brooke

    Exceptional

    Exceptional

    Pros: Great location, wonderful pool, lovely terrace and gardens.
    Cons: Key card was needed for the electricity to be used in the room. This saves energy, but you cannot charge a cell phone/laptop when you leave the room, and the refrigerator turns off, so you cant really keep any food in the fridge.

  • Hotel review by Guy

    Guy

    Exceptional

    Pros: Location, Proce and amenities,

  • Hotel review by Dina

    Dina

    Very Good

    Very good

    Pros: The hotel is more on the expensive side.However,it is worth it for the room you get and the fact that it has an elevator.The AC was really nice.It was central AC.I liked the view from the two balconies in the room.
    Cons: All was nice and good!

  • Hotel review by Chad

    Chad

    Very Good

    Very good

    Cons: pool hours could have been extended further