Four Points by Sheraton Phoenix South Mountain

  • 10831 S 51st St , Phoenix, Arizona 85044
  • 10831 S 51st St , Phoenix, Arizona - 85044
  • 855-516-1090
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Suite, 1 King Bed, Non Smoking, Balcony
Suite, 1 King Bed, Non Smoking, Balcony
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1 King Bed

546-sq-foot room with a balcony


Enjoy - In-room massage available

Internet - Free WiFi

In Room Entertainment - Premium channels and pay movies

Food and Beverages - Refrigerator, coffee/tea maker, and microwave (on request)

Bed Type and Features - Premium bedding and blackout drapes/curtains

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Visual fire alarm, lever door handles, low-height view port in door, closed-captioned TV, and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Microwave - by request
  • Lowered peephole - view port in door
  • TV - Cable Service
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Grab-bar near toilet
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Visual fire alarm
  • In room massage available
  • Lever door handles
  • Premium bedding
  • Pay movies
  • Balcony
Room, 2 Queen Beds, Non Smoking
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2 Queen Beds

338-sq-foot room with a balcony


Enjoy - In-room massage available

Internet - Free WiFi

In Room Entertainment - Premium channels and pay movies

Food and Beverages - Refrigerator, coffee/tea maker, and microwave (on request)

Bed Type and Features - Premium bedding and blackout drapes/curtains

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Visual fire alarm, lever door handles, low-height view port in door, closed-captioned TV, and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Microwave - by request
  • Lowered peephole - view port in door
  • TV - Cable Service
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Grab-bar near toilet
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Visual fire alarm
  • In room massage available
  • Lever door handles
  • Premium bedding
  • Pay movies
  • Balcony
Room, 1 King Bed, Non Smoking
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

338-sq-foot room with a balcony


Enjoy - In-room massage available

Internet - Free WiFi

In Room Entertainment - Premium channels and pay movies

Food and Beverages - Refrigerator, coffee/tea maker, and microwave (on request)

Bed Type and Features - Premium bedding and blackout drapes/curtains

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Visual fire alarm, lever door handles, low-height view port in door, closed-captioned TV, and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Microwave - by request
  • Lowered peephole - view port in door
  • TV - Cable Service
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Grab-bar near toilet
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Visual fire alarm
  • In room massage available
  • Lever door handles
  • Premium bedding
  • Pay movies
  • Balcony
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Four Points by Sheraton Phoenix South Mountain Hotel

Hotel Location & Nearby Attractions

Located in Phoenix (Ahwatukee Foothills), Four Points by Sheraton Phoenix South Mountain is within a 10-minute drive of Arizona Mills Mall and Diablo Stadium. This hotel is 8.6 mi (13.8 km) from Arizona State University and 9.3 mi (14.9 km) from Chandler Fashion Center.

Popular Hotel Amenities and Features

Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Phoenix? This hotel has facilities measuring 9000 square feet (836 square meters), including conference space. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy a satisfying meal at Rustic Cravings serving guests of Four Points by Sheraton Phoenix South Mountain. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 160 guestrooms featuring refrigerators. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Pet Policy for Four Points by Sheraton Phoenix South Mountain
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Four Points by Sheraton Phoenix South Mountain, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Four Points by Sheraton Phoenix South Mountain are listed below.

Pets allowed
Only dogs are allowed
Pet maximum weight in kg is 18
Pet maximum weight in lb is 40

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
No cribs (infant beds) available
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures

Four Points by Sheraton Phoenix South Mountain Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Conference space size : meters -
  • 24-hour / 7 Days business center
  • Conference space size : feet -
  • Banquet hall on site
  • Wedding & banquet services
Entertainment & Activities
  • Tennis on property
Fitness Services
  • 24/7 fitness facilities
Games & Sports
  • Outdoor tennis court
General Amenities
  • Visual alarms in hallways
General Amenities
  • Assistive listening devices available
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Common area microwave
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • 24/7 front desk
  • Express check out
  • Luggage storage facilities
  • Concierge service
  • Free news papers in lobby
Outdoor
  • Terrace on property
  • TV in common areas
Parking Services
  • Self parking - Free
Pool Facilities
  • Pool sun chaise loungers
  • Outdoor Swimming Pool
  • Pool umbrellas
Property Features
  • Smoke free property
  • Roll in shower
  • Multilingual staff
Restaurants & Bars
  • Bar & lounge
  • Coffee & tea in common areas
  • Hotel Restaurant
Shopping
  • Gift shops or news stand
Spa Services
  • Jacuzzi / Spa Tub

About Four Points By Sheraton Brand Hotels

Four Points by Sheraton is an upscale hotel brand under the management of Starwood Hotels & Resorts, a unit of Marriott International. The hotel which targets business and leisure travelers mainly operates over 300 hotels in more than 40 locations across six continents, namely, North America, Asia Pacific, Europe, South America, and the Middle East. They are often found near the beach, by the airport and big urban centers.

The hotel chain’s latest opening is in Tanzania with Four Points by Sheraton Dar es Salaam, New Africa Hotel. The 174-room hotel opened on June 10, 2019, is the second property of the hotel in the country which was initially the official residence of the last German officer and King of Prussia Kaiser Wilhelm II during the World War I. 

Four Points by Sheraton Sacramento International Airport, meanwhile just recently underwent a full-scale renovation. The 14,000 square feet property is a significant business event and meeting place in Sacramento, California.

The hotel was first introduced in April 1995 by its original owner Sheraton Hotel and Resorts as ‘Four Points by Sheraton Hotels’ to identify it from other hotels of a similar name like Sheraton Inns. It was relaunched as ‘Four Points by Sheraton’ in 1998 after Starwood bought ITT Sheraton and outbid Hilton.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Four Points by Sheraton Phoenix South Mountain - Phoenix, Arizona Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Kiwanis Park - 3.5 km / 2.2 mi
Oasis Water Park - 3.6 km / 2.2 mi
Arizona Mills Mall - 4.4 km / 2.7 mi
LEGOLAND Discovery Center Arizona - 5.3 km / 3.3 mi
Sea Life Aquarium - 5.3 km / 3.3 mi
Diablo Stadium - 8 km / 5 mi
Lone Butte Casino - 9.1 km / 5.6 mi
Wild Horse Pass Motorsports Park - 9.3 km / 5.8 mi
Tempe History Museum - 9.7 km / 6 mi
Phoenix Premium Outlets - 9.9 km / 6.1 mi
Rawhide Western Town - 10.9 km / 6.8 mi
Arboretum at Arizona State University - 11 km / 6.8 mi
Grady Gammage Memorial Auditorium - 11.5 km / 7.1 mi
Mill Avenue District - 11.6 km / 7.2 mi
Tempe Center for the Arts - 11.8 km / 7.3 mi

The nearest airports are:
Sky Harbor Intl. Airport (PHX) - 14.7 km / 9.1 mi
Chandler, AZ (CHD-Chandler Municipal) - 22.8 km / 14.2 mi
Mesa, AZ (MSC-Falcon Field Municipal) - 34.6 km / 21.5 mi
Phoenix - Mesa Gateway Airport (AZA) - 36.2 km / 22.5 mi
Scottsdale, AZ (SCF) - 43.3 km / 26.9 mi

The preferred airport for Four Points by Sheraton Phoenix South Mountain is Sky Harbor Intl. Airport (PHX).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Phoenix, Arizona Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Four Points by Sheraton Phoenix South Mountain?

Yes, parking is available free of cost at the Four Points by Sheraton Phoenix South Mountain. This is one of the hotels in Phoenix with Free Parking.

Does this property have a swimming pool?

Yes, Four Points by Sheraton Phoenix South Mountain has a hotel pool.

What is the check-in policy?

The checking times for Four Points by Sheraton Phoenix South Mountain are between 3:00 PM and midnight.

What is the check-out time?

This Four Points by Sheraton Phoenix South Mountain's check-out time is 12:00 PM.

What brand is Four Points by Sheraton Phoenix South Mountain?

Four Points by Sheraton Phoenix South Mountain is a part of Four Points By Sheraton.

What is the street address for Four Points by Sheraton Phoenix South Mountain?

The address for Four Points by Sheraton Phoenix South Mountain is 10831 S 51st St, Phoenix, Arizona 85044

What is the price for tonight?

Based on recent averages, the price for tonight can start at 64.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 64 per night.

How many guest rooms are at Four Points by Sheraton Phoenix South Mountain?

The Four Points by Sheraton Phoenix South Mountain has a total of 160 guest rooms.

How many floors does the Four Points by Sheraton Phoenix South Mountain have?

This Phoenix hotel has 6 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family.

Recommended landmarks, attractions or things to do around FOUR POINTS BY SHERATON PHOENIX SOUTH MOUNTAIN?

FOUR POINTS BY SHERATON PHOENIX SOUTH MOUNTAIN is within minutes from Kiwanis Park - 3.5 km / 2.2 mi , Oasis Water Park - 3.6 km / 2.2 mi and Arizona Mills Mall - 4.4 km / 2.7 mi

Which the best airport near FOUR POINTS BY SHERATON PHOENIX SOUTH MOUNTAIN?

The preferred airport for Four Points by Sheraton Phoenix South Mountain is Sky Harbor Intl. Airport (PHX). The airport is conveniently located when visiting this Phoenix hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Four Points by Sheraton Phoenix South Mountain Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Four Points by Sheraton Phoenix South Mountain Reviews Summary

UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The staff was very friendly & nice
Cons: The hotel is very old & looks nothing like the pictures it’s kinda spooky at night not really clean I’m so disappointed in SHERATON NEVER AGAIN
UserJoseph
3/10
 
Poor
Pros: They gave me a room without a balcony and rooms with balconies where no extra charge. They didn't offer an option. There's nothing special about them
UserKahauanu
9/10
 
Wonderful
Pros: Staff was friendly, check in was great. Fit the low cost star level.
Cons: Nope. Could have been cleaner. But being in the heart of an industrial complex that is dying doesn't bring in the best
UserPhilip
10/10
 
Exceptional
Pros: Location is great good restaurant..... I left my car doors unlocked nothing was missing.
UserJon
4/10
 
Disappointing
Pros: Nothing
Cons: No ice bucket. No shampoo. Funky phone. The place is a pit.
UserVerified Hotel Guest
3/10
 
Poor
Pros: The location was the only benefit
Cons: It was NOT, i repeat, NOT a 3-3.5 star hotel. It was old, run down and dirty. The bathroom was tiny. The room was not cleaned well on a daily basis (dirty glasses, towels, trash left after cleaning.
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: The area around this hotel is getting pretty run down.
UserFrederica
10/10
 
Exceptional
Pros: Room was immaculate. Check in was fast location was great for our needs
UserJeremiah
9/10
 
Wonderful
Pros: Location was off the interstate. Good location from the stores and shopping centers.
Cons: Restroom was too small. Room size were average. More room would have been nice.
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: The location was close to the interstate highway.
Cons: The rating was misleading. This is not a 3.5 star hotel. It falls between 2.5 and 3 stars at best.
UserVerified Hotel Guest
2/10
 
Poor
Pros: Leaving
Cons: The entire stay
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The price was ok
Cons: Hotel was moist damp really humid. Staff was ok but Management needs a change.
UserVerified Hotel Guest
5/10
 
Fair
Pros: The staff was very friendly and responsive to issues addressed.
Cons: Not quite a 3.5 star hotel.The room was so,so. The bathroom was so small you could hardly move around. The TV in our room did not work the first night, they fixed it the second day and then at the end of a movie the 3rd night it stopped working again.
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: Room was large and parking was free.
Cons: Heater for room did not work and we called the front desk so it could be fixed for second night - it was not. Coffee in hotel room was not restocked for the second day. Very small bathroom with loud fan that cannot be turned off.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The housekeeping staff was exceptional! All others manager, marginal. Went to outside dining because breakfast waitress was rude. Pool hours posted from 8-10, but pool maintenance cleaned until almost 9:30 am. CLEAN POOL AT 7 AM PLEASE!
Cons: See above. Hotel security was also in need of customer service skills. Front desk lady openly and loudly complained about other guests! Will never book here again, regardless of price!
UserVerified Hotel Guest
5/10
 
Fair
Cons: The tub was clogged and no room service. Sketchy location
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: Service
Cons: No hot water
UserWilliam
10/10
 
Exceptional
Pros: very clean and quiet
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: Nice clean hotel & great service and pools
Cons: Everything has been great with my stay !
 
Hotel Location & Nearby Attractions

Located in Phoenix (Ahwatukee Foothills), Four Points by Sheraton Phoenix South Mountain is within a 10-minute drive of Arizona Mills Mall and Diablo Stadium. This hotel is 8.6 mi (13.8 km) from Arizona State University and 9.3 mi (14.9 km) from Chandler Fashion Center.

Popular Hotel Amenities and Features

Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Phoenix? This hotel has facilities measuring 9000 square feet (836 square meters), including conference space. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy a satisfying meal at Rustic Cravings serving guests of Four Points by Sheraton Phoenix South Mountain. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 160 guestrooms featuring refrigerators. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Pet Policy for Four Points by Sheraton Phoenix South Mountain
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Four Points by Sheraton Phoenix South Mountain, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Four Points by Sheraton Phoenix South Mountain are listed below.

Pets allowed
Only dogs are allowed
Pet maximum weight in kg is 18
Pet maximum weight in lb is 40

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
No cribs (infant beds) available
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures

Four Points by Sheraton Phoenix South Mountain Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Conference space size : meters -
  • 24-hour / 7 Days business center
  • Conference space size : feet -
  • Banquet hall on site
  • Wedding & banquet services
Entertainment & Activities
  • Tennis on property
Fitness Services
  • 24/7 fitness facilities
Games & Sports
  • Outdoor tennis court
General Amenities
  • Visual alarms in hallways
General Amenities
  • Assistive listening devices available
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Common area microwave
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • 24/7 front desk
  • Express check out
  • Luggage storage facilities
  • Concierge service
  • Free news papers in lobby
Outdoor
  • Terrace on property
  • TV in common areas
Parking Services
  • Self parking - Free
Pool Facilities
  • Pool sun chaise loungers
  • Outdoor Swimming Pool
  • Pool umbrellas
Property Features
  • Smoke free property
  • Roll in shower
  • Multilingual staff
Restaurants & Bars
  • Bar & lounge
  • Coffee & tea in common areas
  • Hotel Restaurant
Shopping
  • Gift shops or news stand
Spa Services
  • Jacuzzi / Spa Tub

About Four Points By Sheraton Brand Hotels

Four Points by Sheraton is an upscale hotel brand under the management of Starwood Hotels & Resorts, a unit of Marriott International. The hotel which targets business and leisure travelers mainly operates over 300 hotels in more than 40 locations across six continents, namely, North America, Asia Pacific, Europe, South America, and the Middle East. They are often found near the beach, by the airport and big urban centers.

The hotel chain’s latest opening is in Tanzania with Four Points by Sheraton Dar es Salaam, New Africa Hotel. The 174-room hotel opened on June 10, 2019, is the second property of the hotel in the country which was initially the official residence of the last German officer and King of Prussia Kaiser Wilhelm II during the World War I. 

Four Points by Sheraton Sacramento International Airport, meanwhile just recently underwent a full-scale renovation. The 14,000 square feet property is a significant business event and meeting place in Sacramento, California.

The hotel was first introduced in April 1995 by its original owner Sheraton Hotel and Resorts as ‘Four Points by Sheraton Hotels’ to identify it from other hotels of a similar name like Sheraton Inns. It was relaunched as ‘Four Points by Sheraton’ in 1998 after Starwood bought ITT Sheraton and outbid Hilton.

Distances are displayed to the nearest 0.1 mile and kilometer.

Kiwanis Park - 3.5 km / 2.2 mi
Oasis Water Park - 3.6 km / 2.2 mi
Arizona Mills Mall - 4.4 km / 2.7 mi
LEGOLAND Discovery Center Arizona - 5.3 km / 3.3 mi
Sea Life Aquarium - 5.3 km / 3.3 mi
Diablo Stadium - 8 km / 5 mi
Lone Butte Casino - 9.1 km / 5.6 mi
Wild Horse Pass Motorsports Park - 9.3 km / 5.8 mi
Tempe History Museum - 9.7 km / 6 mi
Phoenix Premium Outlets - 9.9 km / 6.1 mi
Rawhide Western Town - 10.9 km / 6.8 mi
Arboretum at Arizona State University - 11 km / 6.8 mi
Grady Gammage Memorial Auditorium - 11.5 km / 7.1 mi
Mill Avenue District - 11.6 km / 7.2 mi
Tempe Center for the Arts - 11.8 km / 7.3 mi

The nearest airports are:
Sky Harbor Intl. Airport (PHX) - 14.7 km / 9.1 mi
Chandler, AZ (CHD-Chandler Municipal) - 22.8 km / 14.2 mi
Mesa, AZ (MSC-Falcon Field Municipal) - 34.6 km / 21.5 mi
Phoenix - Mesa Gateway Airport (AZA) - 36.2 km / 22.5 mi
Scottsdale, AZ (SCF) - 43.3 km / 26.9 mi

The preferred airport for Four Points by Sheraton Phoenix South Mountain is Sky Harbor Intl. Airport (PHX).

User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The staff was very friendly & nice
Cons: The hotel is very old & looks nothing like the pictures it’s kinda spooky at night not really clean I’m so disappointed in SHERATON NEVER AGAIN
User
Joseph
 
3/10
Poor
Pros: They gave me a room without a balcony and rooms with balconies where no extra charge. They didn't offer an option. There's nothing special about them
User
Kahauanu
 
9/10
Wonderful
Pros: Staff was friendly, check in was great. Fit the low cost star level.
Cons: Nope. Could have been cleaner. But being in the heart of an industrial complex that is dying doesn't bring in the best
User
Philip
 
10/10
Exceptional
Pros: Location is great good restaurant..... I left my car doors unlocked nothing was missing.
User
Jon
 
4/10
Disappointing
Pros: Nothing
Cons: No ice bucket. No shampoo. Funky phone. The place is a pit.
User
Verified Hotel Guest
 
3/10
Poor
Pros: The location was the only benefit
Cons: It was NOT, i repeat, NOT a 3-3.5 star hotel. It was old, run down and dirty. The bathroom was tiny. The room was not cleaned well on a daily basis (dirty glasses, towels, trash left after cleaning.
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: The area around this hotel is getting pretty run down.
User
Frederica
 
10/10
Exceptional
Pros: Room was immaculate. Check in was fast location was great for our needs
User
Jeremiah
 
9/10
Wonderful
Pros: Location was off the interstate. Good location from the stores and shopping centers.
Cons: Restroom was too small. Room size were average. More room would have been nice.
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: The location was close to the interstate highway.
Cons: The rating was misleading. This is not a 3.5 star hotel. It falls between 2.5 and 3 stars at best.
User
Verified Hotel Guest
 
2/10
Poor
Pros: Leaving
Cons: The entire stay
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The price was ok
Cons: Hotel was moist damp really humid. Staff was ok but Management needs a change.
User
Verified Hotel Guest
 
5/10
Fair
Pros: The staff was very friendly and responsive to issues addressed.
Cons: Not quite a 3.5 star hotel.The room was so,so. The bathroom was so small you could hardly move around. The TV in our room did not work the first night, they fixed it the second day and then at the end of a movie the 3rd night it stopped working again.
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: Room was large and parking was free.
Cons: Heater for room did not work and we called the front desk so it could be fixed for second night - it was not. Coffee in hotel room was not restocked for the second day. Very small bathroom with loud fan that cannot be turned off.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The housekeeping staff was exceptional! All others manager, marginal. Went to outside dining because breakfast waitress was rude. Pool hours posted from 8-10, but pool maintenance cleaned until almost 9:30 am. CLEAN POOL AT 7 AM PLEASE!
Cons: See above. Hotel security was also in need of customer service skills. Front desk lady openly and loudly complained about other guests! Will never book here again, regardless of price!
User
Verified Hotel Guest
 
5/10
Fair
Cons: The tub was clogged and no room service. Sketchy location
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: Service
Cons: No hot water
User
William
 
10/10
Exceptional
Pros: very clean and quiet
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: Nice clean hotel & great service and pools
Cons: Everything has been great with my stay !