Gaylord Palms Resort & Convention Center

  • 6000 West Osceola Parkway , Kissimmee, Florida 34746
  • 6000 West Osceola Parkway , Kissimmee, Florida - 34746
  • 855-516-1090
Reserve Reserve
Outstanding value on upcoming dates.
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Room, 2 Queen Beds, Non Smoking, View (Main Atrium View)
Room, 2 Queen Beds, Non Smoking, View (Main Atrium View)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Queen Beds

410-sq-foot individually decorated room with a balcony


Internet - WiFi and wired Internet access

In Room Entertainment - Smart television with premium channels and Netflix

Food and Beverages - Refrigerator, coffee/tea maker, and room service (limited hours)

Bed Type and Features - Hypo-allergenic bedding and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

Accessibility - Grab bar in bathtub, transfer shower, lever door handles, low-height door lock, height-adjustable showerhead, low-height view port in door, low-height electrical outlets in bathroom, closed-captioned TV, and visual fire alarm

Eco-friendly - Eco-friendly toiletries

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Individually furnished
  • Phone
  • Individually decorated
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • bathroom with Lowered electrical outlets
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • Non Smoking
  • TV - Premium channels
  • adjustable Height showerhead
  • Grab-bar near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
  • Housekeeping - by request
  • Change of towels (on request)
  • Balcony
  • Change of bed sheets (on request)
  • Closet/Wardrobe
  • Adjoining-Connecting rooms available
  • Soap
  • Shampoo
  • Ceiling fan
  • Toilet paper
  • Champagne service
  • Smart TV
  • Netflix
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • TV - Cable Service
  • Rollaway/extra beds - Extra Charge
  • WiFi - Extra Charge
  • Wired Internet access - Extra Charge
  • In-room childcare - Extra Charge
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • Pay movies
Room, 1 King Bed, Non Smoking, View (Emerald Bay, Main Atrium View)
Room, 1 King Bed, Non Smoking, View (Emerald Bay, Main Atrium View)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

411-sq-foot individually decorated room with a balcony


Internet - WiFi and wired Internet access

In Room Entertainment - Smart television with premium channels and Netflix

Food and Beverages - Refrigerator, coffee/tea maker, and room service (limited hours)

Bed Type and Features - Hypo-allergenic bedding and bed sheets

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

Accessibility - Grab bar in bathtub, transfer shower, lever door handles, low-height door lock, height-adjustable showerhead, low-height view port in door, low-height electrical outlets in bathroom, closed-captioned TV, and visual fire alarm

Eco-friendly - Eco-friendly toiletries

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hypoallergenic bedding available
  • Individually furnished
  • Phone
  • Individually decorated
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • bathroom with Lowered electrical outlets
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • Non Smoking
  • TV - Premium channels
  • adjustable Height showerhead
  • Grab-bar near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
  • Housekeeping - by request
  • Change of towels (on request)
  • Balcony
  • Change of bed sheets (on request)
  • Closet/Wardrobe
  • Adjoining-Connecting rooms available
  • Soap
  • Shampoo
  • Ceiling fan
  • Toilet paper
  • Champagne service
  • Smart TV
  • Netflix
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • TV - Cable Service
  • Rollaway/extra beds - Extra Charge
  • WiFi - Extra Charge
  • Wired Internet access - Extra Charge
  • In-room childcare - Extra Charge
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • Shower only
  • Pay movies
Room, 2 Queen Beds, Non Smoking, View
Room, 2 Queen Beds, Non Smoking, View
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Queen Beds

410 sq feet


Internet - WiFi and wired Internet access

In Room Entertainment - Smart television with premium channels and Netflix

Food and Beverages - Refrigerator, coffee/tea maker, and room service (limited hours)

Bed Type and Features - Hypo-allergenic bedding and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

Accessibility - Grab bar in bathtub, transfer shower, lever door handles, low-height door lock, height-adjustable showerhead, low-height view port in door, low-height electrical outlets in bathroom, closed-captioned TV, and visual fire alarm

Eco-friendly - Eco-friendly toiletries

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Individually furnished
  • Phone
  • Individually decorated
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • bathroom with Lowered electrical outlets
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • Non Smoking
  • TV - Premium channels
  • adjustable Height showerhead
  • Grab-bar near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
  • Housekeeping - by request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Closet/Wardrobe
  • Adjoining-Connecting rooms available
  • Soap
  • Shampoo
  • Ceiling fan
  • Toilet paper
  • Champagne service
  • Smart TV
  • Netflix
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • TV - Cable Service
  • Rollaway/extra beds - Extra Charge
  • WiFi - Extra Charge
  • Wired Internet access - Extra Charge
  • In-room childcare - Extra Charge
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • Pay movies
Room, 1 King Bed, Non Smoking, View (Main Atrium View)
Room, 1 King Bed, Non Smoking, View (Main Atrium View)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

410-sq-foot individually decorated room with a balcony


Internet - WiFi and wired Internet access

In Room Entertainment - Smart television with premium channels and Netflix

Food and Beverages - Refrigerator, coffee/tea maker, and room service (limited hours)

Bed Type and Features - Hypo-allergenic bedding and bed sheets

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

Accessibility - Grab bar in bathtub, transfer shower, lever door handles, low-height door lock, height-adjustable showerhead, low-height view port in door, low-height electrical outlets in bathroom, closed-captioned TV, and visual fire alarm

Eco-friendly - Eco-friendly toiletries

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hypoallergenic bedding available
  • Individually furnished
  • Phone
  • Individually decorated
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • bathroom with Lowered electrical outlets
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • Non Smoking
  • TV - Premium channels
  • adjustable Height showerhead
  • Grab-bar near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
  • Housekeeping - by request
  • Change of towels (on request)
  • Balcony
  • Change of bed sheets (on request)
  • Closet/Wardrobe
  • Adjoining-Connecting rooms available
  • Soap
  • Shampoo
  • Ceiling fan
  • Toilet paper
  • Champagne service
  • Smart TV
  • Netflix
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • TV - Cable Service
  • Rollaway/extra beds - Extra Charge
  • WiFi - Extra Charge
  • Wired Internet access - Extra Charge
  • In-room childcare - Extra Charge
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • Shower only
  • Pay movies
Room, 2 Queen Beds (Emerald Bay, Main Atrium View)
Room, 2 Queen Beds (Emerald Bay, Main Atrium View)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Queen Beds

410-sq-foot individually decorated room with a balcony


Internet - WiFi and wired Internet access

In Room Entertainment - Smart television with premium channels and Netflix

Food and Beverages - Refrigerator, coffee/tea maker, and room service (limited hours)

Bed Type and Features - Hypo-allergenic bedding and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

Accessibility - Grab bar in bathtub, transfer shower, lever door handles, low-height door lock, height-adjustable showerhead, low-height view port in door, low-height electrical outlets in bathroom, closed-captioned TV, and visual fire alarm

Eco-friendly - Eco-friendly toiletries

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Individually furnished
  • Phone
  • Individually decorated
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • bathroom with Lowered electrical outlets
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • Non Smoking
  • TV - Premium channels
  • adjustable Height showerhead
  • Grab-bar near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
  • Housekeeping - by request
  • Change of towels (on request)
  • Balcony
  • Change of bed sheets (on request)
  • Closet/Wardrobe
  • Adjoining-Connecting rooms available
  • Soap
  • Shampoo
  • Ceiling fan
  • Toilet paper
  • Champagne service
  • Smart TV
  • Netflix
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • TV - Cable Service
  • Rollaway/extra beds - Extra Charge
  • WiFi - Extra Charge
  • Wired Internet access - Extra Charge
  • In-room childcare - Extra Charge
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • Pay movies
Room, 2 Queen Beds, Non Smoking, View (Atrium View)
Room, 2 Queen Beds, Non Smoking, View (Atrium View)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Queen Beds

410-sq-foot individually decorated room with a balcony


Internet - WiFi and wired Internet access

In Room Entertainment - Smart television with premium channels and Netflix

Food and Beverages - Refrigerator, coffee/tea maker, and room service (limited hours)

Bed Type and Features - Hypo-allergenic bedding and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

Accessibility - Grab bar in bathtub, transfer shower, lever door handles, low-height door lock, height-adjustable showerhead, low-height view port in door, low-height electrical outlets in bathroom, closed-captioned TV, and visual fire alarm

Eco-friendly - Eco-friendly toiletries

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Individually furnished
  • Phone
  • Individually decorated
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • bathroom with Lowered electrical outlets
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • Non Smoking
  • TV - Premium channels
  • adjustable Height showerhead
  • Grab-bar near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
  • Housekeeping - by request
  • Change of towels (on request)
  • Balcony
  • Change of bed sheets (on request)
  • Closet/Wardrobe
  • Adjoining-Connecting rooms available
  • Soap
  • Shampoo
  • Ceiling fan
  • Toilet paper
  • Champagne service
  • Smart TV
  • Netflix
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • TV - Cable Service
  • Rollaway/extra beds - Extra Charge
  • WiFi - Extra Charge
  • Wired Internet access - Extra Charge
  • In-room childcare - Extra Charge
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • Pay movies
Room, 2 Queen Beds (Emerald Bay)
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Queen Beds

410 sq feet


Internet - WiFi and wired Internet access

In Room Entertainment - Smart television with premium channels and Netflix

Food and Beverages - Refrigerator, coffee/tea maker, and room service (limited hours)

Bed Type and Features - Hypo-allergenic bedding and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

Accessibility - Grab bar in bathtub, transfer shower, lever door handles, low-height door lock, height-adjustable showerhead, low-height view port in door, low-height electrical outlets in bathroom, closed-captioned TV, and visual fire alarm

Eco-friendly - Eco-friendly toiletries

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Individually furnished
  • Phone
  • Individually decorated
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • bathroom with Lowered electrical outlets
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • Non Smoking
  • TV - Premium channels
  • adjustable Height showerhead
  • Grab-bar near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
  • Housekeeping - by request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Closet/Wardrobe
  • Adjoining-Connecting rooms available
  • Soap
  • Shampoo
  • Ceiling fan
  • Toilet paper
  • Champagne service
  • Smart TV
  • Netflix
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • TV - Cable Service
  • Rollaway/extra beds - Extra Charge
  • WiFi - Extra Charge
  • Wired Internet access - Extra Charge
  • In-room childcare - Extra Charge
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • Pay movies
Room, 1 King Bed, Non Smoking, View (Atrium View)
Room, 1 King Bed, Non Smoking, View (Atrium View)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

410-sq-foot individually decorated room with a balcony


Internet - WiFi and wired Internet access

In Room Entertainment - Smart television with premium channels and Netflix

Food and Beverages - Refrigerator, coffee/tea maker, and room service (limited hours)

Bed Type and Features - Hypo-allergenic bedding and bed sheets

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

Accessibility - Grab bar in bathtub, transfer shower, lever door handles, low-height door lock, height-adjustable showerhead, low-height view port in door, low-height electrical outlets in bathroom, closed-captioned TV, and visual fire alarm

Eco-friendly - Eco-friendly toiletries

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hypoallergenic bedding available
  • Individually furnished
  • Phone
  • Individually decorated
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • bathroom with Lowered electrical outlets
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • Non Smoking
  • TV - Premium channels
  • adjustable Height showerhead
  • Grab-bar near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
  • Housekeeping - by request
  • Change of towels (on request)
  • Balcony
  • Change of bed sheets (on request)
  • Closet/Wardrobe
  • Adjoining-Connecting rooms available
  • Soap
  • Shampoo
  • Ceiling fan
  • Toilet paper
  • Champagne service
  • Smart TV
  • Netflix
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • TV - Cable Service
  • Rollaway/extra beds - Extra Charge
  • WiFi - Extra Charge
  • Wired Internet access - Extra Charge
  • In-room childcare - Extra Charge
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • Shower only
  • Pay movies
Room, 1 King Bed, Non Smoking, View (Emerald Bay)
Room, 1 King Bed, Non Smoking, View (Emerald Bay)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

410 sq feet


Internet - WiFi and wired Internet access

In Room Entertainment - Smart television with premium channels and Netflix

Food and Beverages - Refrigerator, coffee/tea maker, and room service (limited hours)

Bed Type and Features - Hypo-allergenic bedding and bed sheets

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

Accessibility - Grab bar in bathtub, transfer shower, lever door handles, low-height door lock, height-adjustable showerhead, low-height view port in door, low-height electrical outlets in bathroom, closed-captioned TV, and visual fire alarm

Eco-friendly - Eco-friendly toiletries

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hypoallergenic bedding available
  • Individually furnished
  • Phone
  • Individually decorated
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • bathroom with Lowered electrical outlets
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • Non Smoking
  • TV - Premium channels
  • adjustable Height showerhead
  • Grab-bar near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
  • Housekeeping - by request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Closet/Wardrobe
  • Adjoining-Connecting rooms available
  • Soap
  • Shampoo
  • Ceiling fan
  • Toilet paper
  • Champagne service
  • Smart TV
  • Netflix
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • TV - Cable Service
  • Rollaway/extra beds - Extra Charge
  • WiFi - Extra Charge
  • Wired Internet access - Extra Charge
  • In-room childcare - Extra Charge
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • Shower only
  • Pay movies
Room, 1 King Bed, Non Smoking, View
Room, 1 King Bed, Non Smoking, View
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

410 sq feet


Internet - WiFi and wired Internet access

In Room Entertainment - Smart television with premium channels and Netflix

Food and Beverages - Refrigerator, coffee/tea maker, and room service (limited hours)

Bed Type and Features - Hypo-allergenic bedding and bed sheets

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

Accessibility - Grab bar in bathtub, transfer shower, lever door handles, low-height door lock, height-adjustable showerhead, low-height view port in door, low-height electrical outlets in bathroom, closed-captioned TV, and visual fire alarm

Eco-friendly - Eco-friendly toiletries

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hypoallergenic bedding available
  • Individually furnished
  • Phone
  • Individually decorated
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • bathroom with Lowered electrical outlets
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • Non Smoking
  • TV - Premium channels
  • adjustable Height showerhead
  • Grab-bar near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
  • Housekeeping - by request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Closet/Wardrobe
  • Adjoining-Connecting rooms available
  • Soap
  • Shampoo
  • Ceiling fan
  • Toilet paper
  • Champagne service
  • Smart TV
  • Netflix
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • TV - Cable Service
  • Rollaway/extra beds - Extra Charge
  • WiFi - Extra Charge
  • Wired Internet access - Extra Charge
  • In-room childcare - Extra Charge
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • Shower only
  • Pay movies
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Gaylord Palms Resort & Convention Center Hotel

Hotel Location & Nearby Attractions

Located in Kissimmee, Gaylord Palms Resort & Convention Center is in the suburbs, within a 10-minute drive of Celebration Golf Club and Disney Springs®. This 4-star resort is 5.4 mi (8.6 km) from Disney's Animal Kingdom® Theme Park and 5.6 mi (9 km) from Epcot®.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and a complimentary water park. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.

Business, Other Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kissimmee? This resort has facilities measuring 406662 square feet (37780 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite at MOOR, one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafés. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 1416 individually decorated guestrooms, featuring refrigerators and Smart televisions. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Pet Policy for Gaylord Palms Resort & Convention Center
If you are thinking of bringing your pet and want to know if pets are allowed at Gaylord Palms Resort & Convention Center, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Gaylord Palms Resort & Convention Center are listed below.

Pets not allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Professional property host/manager
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Staff wears personal protective equipment
Masks are available to guests
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Protective clothing is available to guests
Contactless check-in is available
Individually-wrapped food options are available for lunch
Gloves are available to guests
Commonly-touched surfaces are cleaned with disinfectant

Gaylord Palms Resort & Convention Center Hotel Amenities


Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Business center on site
  • Conference Facilities
  • Conference center & rooms
  • Conference space & rooms
  • Meeting Room Facilities
  • Conference space size : feet -
  • Ballroom on site
  • Wedding & banquet services
Entertainment & Activities
  • Couples - Private dining
  • Waterpark access - Free
Fitness Services
  • GYM - Fitness facilities
  • Health club & GYM
Games & Sports
  • Arcade - Game room
General Amenities
  • Hotel Restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
General Amenities
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Romantic packages available
  • Laundry Room
Internet
  • Free internet
Kids & Childcare Services
  • Babysitting or childcare - Extra Charge
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Bellhop & Porter service
  • Express check out
  • Luggage storage facilities
  • Concierge service
  • Tours - ticket assistance
  • Safe deposit box at front desk
  • Free news papers in lobby
Outdoor
  • Picnic area
  • Lazy river
  • Water slide
  • Terrace on property
  • TV in common areas
  • Garden on property
Parking Services
  • Self parking - Extra Charge
  • Valet parking - Extra Charge
Pool Facilities
  • Outdoor Swimming Pool
  • Pool umbrellas
  • Pool cabanas - Extra Charge
  • Kids pool
Property Features
  • Smoke free property
  • Roll in shower
  • Multilingual staff
Restaurants & Bars
  • Snack bar & deli
  • Coffee & tea in common areas
  • Number of bars & lounges -
  • Number of pool bars -
  • Number of coffee shops & cafes -
  • Number of restaurants -
Shopping
  • Gift shops or news stand
  • Shopping on site
Spa Services
  • Number of Jacuzzi / spa tubs -
  • Hair salon & barber
  • Full service spa on property
  • Spa Room(s)
  • Sauna / Steam room
  • Sauna room
  • Spa services
Transportation Services
  • Theme park shuttle - Free
  • Town car and limo service available
  • Airport transportation - Extra Charge
  • Area shuttle - Extra Charge
 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Gaylord Palms Resort & Convention Center - Kissimmee, Florida Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Old Town - 2.1 km / 1.3 mi
Fun Spot America - 2.2 km / 1.3 mi
Falcon's Fire Golf Club - 3.1 km / 1.9 mi
AdventHealth Celebration - 4.2 km / 2.6 mi
Celebration Golf Club - 4.2 km / 2.6 mi
Lake Buena Vista Factory Stores - 4.6 km / 2.8 mi
Stetson University Celebration - 4.7 km / 2.9 mi
ESPN Wide World of Sports - 4.6 km / 2.8 mi
Disney's Hollywood Studios® - 4.7 km / 2.9 mi
Lake Bryan - 5.7 km / 3.6 mi
Disney's Blizzard Beach Water Park - 5.9 km / 3.7 mi
Disney's Boardwalk - 6.1 km / 3.8 mi
Disney's Winter Summerland Miniature Golf Course - 6.1 km / 3.8 mi
Lake Cecile - 6.2 km / 3.9 mi
Disney's Fantasia Gardens Miniature Golf Course - 6.6 km / 4.1 mi

The nearest airports are:
Orlando International Airport (MCO) - 32.8 km / 20.4 mi
Kissimmee, FL (ISM-Kissimmee Gateway) - 13.4 km / 8.3 mi

The preferred airport for Gaylord Palms Resort & Convention Center is Orlando International Airport (MCO).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Kissimmee, Florida Hotels

 
 

Helpful Info & FAQs

Does this property have a swimming pool?

Yes, Gaylord Palms Resort & Convention Center has a hotel pool.

What is the check-in policy?

The checking times for Gaylord Palms Resort & Convention Center are between 4:00 PM and 4:00 AM. The minimum age to check-in is 18.

What is the check-out time?

This Gaylord Palms Resort & Convention Center's check-out time is 11:00 AM.

What brand is Gaylord Palms Resort & Convention Center?

Gaylord Palms Resort & Convention Center is a part of Gaylord Entertainment.

What is the street address for Gaylord Palms Resort & Convention Center?

The address for Gaylord Palms Resort & Convention Center is 6000 West Osceola Parkway, Kissimmee, Florida 34746

What is the price for tonight?

Based on recent averages, the price for tonight can start at 188.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 188 per night.

When was the Gaylord Palms Resort & Convention Center built?

The Gaylord Palms Resort & Convention Center in Kissimmee was built in 2002.

How many guest rooms are at Gaylord Palms Resort & Convention Center?

The Gaylord Palms Resort & Convention Center has a total of 1416 guest rooms.

How many floors does the Gaylord Palms Resort & Convention Center have?

This Kissimmee hotel has 8 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers. Other themes include Family, Spa.

Recommended landmarks, attractions or things to do around GAYLORD PALMS RESORT & CONVENTION CENTER?

GAYLORD PALMS RESORT & CONVENTION CENTER is within minutes from Old Town - 2.1 km / 1.3 mi , Fun Spot America - 2.2 km / 1.3 mi and Falcon's Fire Golf Club - 3.1 km / 1.9 mi

Which the best airport near GAYLORD PALMS RESORT & CONVENTION CENTER?

The preferred airport for Gaylord Palms Resort & Convention Center is Orlando International Airport (MCO). The airport is conveniently located when visiting this Kissimmee hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Gaylord Palms Resort & Convention Center Reviews Summary

UserAnthony
8/10
 
Very Good
Pros: Water park and hotel were awesome. Restaurants were good and hotel was very clean but way to packed
Cons: The lines for a drink at the pool were insane. Sat down at the bar to get a drink. After sitting for 20 min was told I had to stand in line. While in line for 40 min watched 4 different groups of 2 and 3 walk up to the bar and get served
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Location View of water park area Beauty of atrium
Cons: I had noticed two bobby pins on the floor the day that we arrived. We were there for 3 nights, and despite housekeeping being in the room each day bobby pins were still there Shocked you don¿t have a microwave
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: Pool and water activities
Cons: Alot of the on sight facilities were not open. We only had 2 options for dinner and alot of the snack facilities and coffee areas closed early.
UserNichole
8/10
 
Very Good
Pros: We had a room with a balcony and loved it. Loved how big the room was too. I also injured myself and the guy that came up to the room was really sweet and took great care of me.
Cons: Wish they had a table and chairs in the room as there was no place to eat except on our beds. The places they have to eat inside the hotel were extremely expensive and not all that great. Be prepared for the pool and hot tub to only be open 8:30am-8pm.
UserVerified Hotel Guest
4/10
 
Disappointing
Cons: Booked the hotel for its nice adult pool area for staycation to relax. Got there and pool area has sign saying open to all ages. When I spoke with front desk they were polite but seemed not to care at all that we were unhappy with their failure to deliver
UserVerified Hotel Guest
3/10
 
Poor
Pros: The pool, water park, and the convenience of ordering food to the pool was amazing. The staff by the pool was great.
Cons: The hotel service was horrible. We had checked into a room with a broken bed. Hiked back to front desk to hike back to a room with a broken tv. Incredible the lack of concern for paying guest.
UserTheresa
1/10
 
Very Poor
Pros: The atrium
Cons: No onsite microwave nno comforters in room horrible customer service gratuity on Cocktail server rude bartenders no adult poos as advertised and no bath tub in room.. horrible experience.. and the worst charging for a front row seat at the pool
UserMorgan
8/10
 
Very Good
Pros: I love all the cool stuff there is to look at while exploring the hotel.
Cons: They were having some food ordering issues at the pool which is unfortunate since no other restaurant in the hotel was open but that one.
UserDiana
10/10
 
Exceptional
Pros: The hotel is beautiful. On regular days there is everything to do. Normally it is all inclusive and you would have to go annywhere
Cons: Many of the Restaurants were closed during the week. It was amy¿s birthday and she wanted to go to a steakhouse and had to leave the premises. The room showed a little wear and tear. The resort is under renovation and all the noise was Disturbing.
UserIvette
10/10
 
Exceptional
Pros: All in one.
Cons: Was expecting the beach area when it was originally build 19years ago but upgrades are good too.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: My family and I love staying at Gaylord Palms! Rooms and showers are always clean and they are on top of their Covid Sanitization. There were hand sanitizer throughout hotel and wipes in the gamer room which was nice so the kids could wipe games
Cons: Nothing Negative to post
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: Cirque show, and the pools
Cons: The service. Terrible customer service. Rude, not helpful at all. And messed up in every single process. (Check in, food, checkout, Christmas village) And lacked the “touch” to talk with guests.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The best is all the options for families.
Cons: The I love movies experience was awful. We had a group of 14 and we couldn’t go together. The staff is downright aggressive and borderline harassing when it comes to masks, and not one thing was worth the money this weekend.
UserVerified Hotel Guest
3/10
 
Poor
Pros: The atrium was very pretty.
Cons: The room they have us had mold in the bathroom. We had to repack and move to a second room that had even more mold. The third room they had housekeeping in there before we got in to make sure it was mold free.
UserAmanda
6/10
 
Pleasant
Pros: The pool and wreckers sports grill
Cons: There’s construction going on in the atrium so make sure your room is not near the construction. Our room was literally r above it
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Amenities
Cons: None
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: We were looking for a hotel that was following safety protocols and were happy to see that this hotel did (for the most part).
Cons: The pool area was a little too crowded with many people not wearing masks.
UserVerified Hotel Guest
8/10
 
Very Good
Pros: I looks great and spectacular. Very clean outside amd plenty of placez to disinfect your hands.
Cons: Everything is very overpriced. The food, the drinks, and even breakfast was way overpriced.
UserVivien
9/10
 
Wonderful
Pros: hotels is spacious with alot to see around like the gators,koi and other vegetations and displays.the pool is awesome too and the pool attendant is very accommodating..all is GOOD!! :)
Cons: i think there should be a covered walkway from parking lot to the main lobby...
UserJody
7/10
 
Good
Pros: It was huge and had something for everyone except quiet. Staff was lovely.
Cons: It was way too busy with outside visitors because of the holiday decorations and shows. And as a guess they Charged you for everything-resort fees, parking etc...
 
Hotel Location & Nearby Attractions

Located in Kissimmee, Gaylord Palms Resort & Convention Center is in the suburbs, within a 10-minute drive of Celebration Golf Club and Disney Springs®. This 4-star resort is 5.4 mi (8.6 km) from Disney's Animal Kingdom® Theme Park and 5.6 mi (9 km) from Epcot®.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and a complimentary water park. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.

Business, Other Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kissimmee? This resort has facilities measuring 406662 square feet (37780 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite at MOOR, one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafés. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 1416 individually decorated guestrooms, featuring refrigerators and Smart televisions. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Pet Policy for Gaylord Palms Resort & Convention Center
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Gaylord Palms Resort & Convention Center, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Gaylord Palms Resort & Convention Center are listed below.

Pets not allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Professional property host/manager
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Staff wears personal protective equipment
Masks are available to guests
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Protective clothing is available to guests
Contactless check-in is available
Individually-wrapped food options are available for lunch
Gloves are available to guests
Commonly-touched surfaces are cleaned with disinfectant

Gaylord Palms Resort & Convention Center Hotel Amenities

Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Business center on site
  • Conference Facilities
  • Conference center & rooms
  • Conference space & rooms
  • Meeting Room Facilities
  • Conference space size : feet -
  • Ballroom on site
  • Wedding & banquet services
Entertainment & Activities
  • Couples - Private dining
  • Waterpark access - Free
Fitness Services
  • GYM - Fitness facilities
  • Health club & GYM
Games & Sports
  • Arcade - Game room
General Amenities
  • Hotel Restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
General Amenities
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Romantic packages available
  • Laundry Room
Internet
  • Free internet
Kids & Childcare Services
  • Babysitting or childcare - Extra Charge
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Bellhop & Porter service
  • Express check out
  • Luggage storage facilities
  • Concierge service
  • Tours - ticket assistance
  • Safe deposit box at front desk
  • Free news papers in lobby
Outdoor
  • Picnic area
  • Lazy river
  • Water slide
  • Terrace on property
  • TV in common areas
  • Garden on property
Parking Services
  • Self parking - Extra Charge
  • Valet parking - Extra Charge
Pool Facilities
  • Outdoor Swimming Pool
  • Pool umbrellas
  • Pool cabanas - Extra Charge
  • Kids pool
Property Features
  • Smoke free property
  • Roll in shower
  • Multilingual staff
Restaurants & Bars
  • Snack bar & deli
  • Coffee & tea in common areas
  • Number of bars & lounges -
  • Number of pool bars -
  • Number of coffee shops & cafes -
  • Number of restaurants -
Shopping
  • Gift shops or news stand
  • Shopping on site
Spa Services
  • Number of Jacuzzi / spa tubs -
  • Hair salon & barber
  • Full service spa on property
  • Spa Room(s)
  • Sauna / Steam room
  • Sauna room
  • Spa services
Transportation Services
  • Theme park shuttle - Free
  • Town car and limo service available
  • Airport transportation - Extra Charge
  • Area shuttle - Extra Charge

Distances are displayed to the nearest 0.1 mile and kilometer.

Old Town - 2.1 km / 1.3 mi
Fun Spot America - 2.2 km / 1.3 mi
Falcon's Fire Golf Club - 3.1 km / 1.9 mi
AdventHealth Celebration - 4.2 km / 2.6 mi
Celebration Golf Club - 4.2 km / 2.6 mi
Lake Buena Vista Factory Stores - 4.6 km / 2.8 mi
Stetson University Celebration - 4.7 km / 2.9 mi
ESPN Wide World of Sports - 4.6 km / 2.8 mi
Disney's Hollywood Studios® - 4.7 km / 2.9 mi
Lake Bryan - 5.7 km / 3.6 mi
Disney's Blizzard Beach Water Park - 5.9 km / 3.7 mi
Disney's Boardwalk - 6.1 km / 3.8 mi
Disney's Winter Summerland Miniature Golf Course - 6.1 km / 3.8 mi
Lake Cecile - 6.2 km / 3.9 mi
Disney's Fantasia Gardens Miniature Golf Course - 6.6 km / 4.1 mi

The nearest airports are:
Orlando International Airport (MCO) - 32.8 km / 20.4 mi
Kissimmee, FL (ISM-Kissimmee Gateway) - 13.4 km / 8.3 mi

The preferred airport for Gaylord Palms Resort & Convention Center is Orlando International Airport (MCO).

User
Anthony
 
8/10
Very Good
Pros: Water park and hotel were awesome. Restaurants were good and hotel was very clean but way to packed
Cons: The lines for a drink at the pool were insane. Sat down at the bar to get a drink. After sitting for 20 min was told I had to stand in line. While in line for 40 min watched 4 different groups of 2 and 3 walk up to the bar and get served
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Location View of water park area Beauty of atrium
Cons: I had noticed two bobby pins on the floor the day that we arrived. We were there for 3 nights, and despite housekeeping being in the room each day bobby pins were still there Shocked you don¿t have a microwave
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: Pool and water activities
Cons: Alot of the on sight facilities were not open. We only had 2 options for dinner and alot of the snack facilities and coffee areas closed early.
User
Nichole
 
8/10
Very Good
Pros: We had a room with a balcony and loved it. Loved how big the room was too. I also injured myself and the guy that came up to the room was really sweet and took great care of me.
Cons: Wish they had a table and chairs in the room as there was no place to eat except on our beds. The places they have to eat inside the hotel were extremely expensive and not all that great. Be prepared for the pool and hot tub to only be open 8:30am-8pm.
User
Verified Hotel Guest
 
4/10
Disappointing
Cons: Booked the hotel for its nice adult pool area for staycation to relax. Got there and pool area has sign saying open to all ages. When I spoke with front desk they were polite but seemed not to care at all that we were unhappy with their failure to deliver
User
Verified Hotel Guest
 
3/10
Poor
Pros: The pool, water park, and the convenience of ordering food to the pool was amazing. The staff by the pool was great.
Cons: The hotel service was horrible. We had checked into a room with a broken bed. Hiked back to front desk to hike back to a room with a broken tv. Incredible the lack of concern for paying guest.
User
Theresa
 
1/10
Very Poor
Pros: The atrium
Cons: No onsite microwave nno comforters in room horrible customer service gratuity on Cocktail server rude bartenders no adult poos as advertised and no bath tub in room.. horrible experience.. and the worst charging for a front row seat at the pool
User
Morgan
 
8/10
Very Good
Pros: I love all the cool stuff there is to look at while exploring the hotel.
Cons: They were having some food ordering issues at the pool which is unfortunate since no other restaurant in the hotel was open but that one.
User
Diana
 
10/10
Exceptional
Pros: The hotel is beautiful. On regular days there is everything to do. Normally it is all inclusive and you would have to go annywhere
Cons: Many of the Restaurants were closed during the week. It was amy¿s birthday and she wanted to go to a steakhouse and had to leave the premises. The room showed a little wear and tear. The resort is under renovation and all the noise was Disturbing.
User
Ivette
 
10/10
Exceptional
Pros: All in one.
Cons: Was expecting the beach area when it was originally build 19years ago but upgrades are good too.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: My family and I love staying at Gaylord Palms! Rooms and showers are always clean and they are on top of their Covid Sanitization. There were hand sanitizer throughout hotel and wipes in the gamer room which was nice so the kids could wipe games
Cons: Nothing Negative to post
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: Cirque show, and the pools
Cons: The service. Terrible customer service. Rude, not helpful at all. And messed up in every single process. (Check in, food, checkout, Christmas village) And lacked the “touch” to talk with guests.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The best is all the options for families.
Cons: The I love movies experience was awful. We had a group of 14 and we couldn’t go together. The staff is downright aggressive and borderline harassing when it comes to masks, and not one thing was worth the money this weekend.
User
Verified Hotel Guest
 
3/10
Poor
Pros: The atrium was very pretty.
Cons: The room they have us had mold in the bathroom. We had to repack and move to a second room that had even more mold. The third room they had housekeeping in there before we got in to make sure it was mold free.
User
Amanda
 
6/10
Pleasant
Pros: The pool and wreckers sports grill
Cons: There’s construction going on in the atrium so make sure your room is not near the construction. Our room was literally r above it
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Amenities
Cons: None
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: We were looking for a hotel that was following safety protocols and were happy to see that this hotel did (for the most part).
Cons: The pool area was a little too crowded with many people not wearing masks.
User
Verified Hotel Guest
 
8/10
Very Good
Pros: I looks great and spectacular. Very clean outside amd plenty of placez to disinfect your hands.
Cons: Everything is very overpriced. The food, the drinks, and even breakfast was way overpriced.
User
Vivien
 
9/10
Wonderful
Pros: hotels is spacious with alot to see around like the gators,koi and other vegetations and displays.the pool is awesome too and the pool attendant is very accommodating..all is GOOD!! :)
Cons: i think there should be a covered walkway from parking lot to the main lobby...
User
Jody
 
7/10
Good
Pros: It was huge and had something for everyone except quiet. Staff was lovely.
Cons: It was way too busy with outside visitors because of the holiday decorations and shows. And as a guess they Charged you for everything-resort fees, parking etc...