Franklin Marriott Cool Springs

  • 700 Cool Springs Blvd , Franklin, Tennessee 37067
  • 700 Cool Springs Blvd , Franklin, Tennessee - 37067
  • 855-516-1090
Reserve Reserve
Outstanding value on upcoming dates.
Call us for Summer Deals
 
 

Click here for Group Reservations (9+ Rooms)

Check Current Room Rates

Hurry! Other travelers are looking at this page right now.

Check standard prices, special rates & last minute deals

Room, 2 Double Beds, Non Smoking
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Double Beds

324 sq feet


Internet - WiFi

In Room Entertainment - 37-inch flat-screen TV with premium channels and Netflix

Food and Beverages - Refrigerator, coffee/tea maker, and room service

Bed Type and Features - Blackout drapes/curtains and linens

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and heating

Accessibility - Low-height door lock, closed-captioned TV, visual fire alarm, low-height counter and sink, portable bathtub seat, raised toilet seat, phone accessibility kit, wheelchair accessible, lever door handles, and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Netflix
  • Room service - Restricted hours
  • Toilet Seat Raised
  • Complimentary cribs/infant beds
  • Lowered locks - deadbolt
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Flat panel TV
  • Complimentary Rollaway - extra beds
  • Non Smoking
  • TV - Premium channels
  • Grab-bar near toilet
  • WiFi - Extra Charge
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Lever door handles
  • Heating
  • Wheelchair accessible
Room, 1 King Bed, Non Smoking
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

325 sq feet


Internet - WiFi

In Room Entertainment - 37-inch flat-screen TV with premium channels and Netflix

Food and Beverages - Refrigerator, coffee/tea maker, and room service

Bed Type and Features - Blackout drapes/curtains and linens

Restrooms & Showers - Private bathroom, designer toiletries, and a shower with a rainfall showerhead

Extra Features - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and heating

Accessibility - Low-height door lock, closed-captioned TV, visual fire alarm, low-height counter and sink, portable bathtub seat, raised toilet seat, phone accessibility kit, wheelchair accessible, lever door handles, and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Netflix
  • Room service - Restricted hours
  • Toilet Seat Raised
  • Complimentary cribs/infant beds
  • Lowered locks - deadbolt
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Flat panel TV
  • Complimentary Rollaway - extra beds
  • Non Smoking
  • TV - Premium channels
  • Grab-bar near toilet
  • WiFi - Extra Charge
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Lever door handles
  • Heating
  • Wheelchair accessible
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Franklin Marriott Cool Springs Hotel

Hotel Location & Nearby Attractions

With a stay at Franklin Marriott Cool Springs in Franklin, you'll be in the business district, within a 5-minute drive of CoolSprings Galleria and Aspen Grove Park. This hotel is 13.3 mi (21.4 km) from Nashville Zoo and 19.6 mi (31.5 km) from Belle Meade Plantation.

Popular Hotel Amenities and Features

Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.

Business, Other Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Franklin? This hotel has facilities measuring 29000 square feet (2694 square meters), including conference space. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy American cuisine at Stave Regional Kitchen, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 300 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pet Policy for Franklin Marriott Cool Springs
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Franklin Marriott Cool Springs, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Franklin Marriott Cool Springs are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Individually-wrapped food options are available
Property follows sanitization practices of SafeStay (AHLA - USA)
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are available to guests
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
COVID-19 - Essential Workers Only - NO
Protective clothing is available to guests
Contactless check-in is available
Masks are compulsory at the property
Commonly-touched surfaces are cleaned with disinfectant

Franklin Marriott Cool Springs Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Conference space & rooms
  • Meeting Room Facilities
  • 24-hour / 7 Days business center
  • Conference space size : feet -
  • Ballroom on site
  • Banquet hall on site
  • Reception hall on site
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Hotel Restaurant
  • Visual alarms in hallways
  • Mountain biking nearby
  • Hiking/biking trails nearby
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
  • Bellhop & Porter service
  • Luggage storage facilities
Lobby Level Services
  • Concierge service
  • Safe deposit box at front desk
  • Free news papers in lobby
Outdoor
  • Terrace on property
  • Garden on property
  • Outdoor furniture
Parking Services
  • Self parking - Free
  • RV, bus & truck parking - Free
Pool Facilities
  • Indoor pool
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Snack bar & deli
  • Café or Coffee shop
  • Number of restaurants -
Shopping
  • Gift shops or news stand
Transportation Services
  • Area shuttle - Free

About Marriott Hotels & Resorts Brand Hotels

If you are looking for an affordable yet comfortable place to stay during your travels, look for Marriot Hotels & Resorts in the area you are headed for. This hotel brand is the flagship of Marriott Internationals, and it offers full-service resorts and hotels. Founded in 1950 with two motels to start off, Marriott Hotels has come far throughout the years, and has become a major player in the hospitality business.

Since its beginnings, the company has branched out its offerings to include resorts. In fact, its first resort hotel was established in 1967 in Arizona, and was called Camelback Inn. The hotel chain then expanded to neighbouring areas within the United States. Afterwards, expansion went global with one of its memorable hotels in Acapulco, Mexico in 1969. By 1975, a new structure of Marriott Hotels & Resorts opened in Amsterdam, Europe.

Presently, 566 hotels under the Marriott Hotels & Resorts were available in different locations throughout the world. Travelers can find hotels by Marriott in different places including Berlin, Brisbane, Buenos Aires, Budapest, Cairo, Cali, Doha, Frankfurt am Main, Guam, and many others.

Staying at any Marriott Hotels & Resorts affords each guest the privilege to enjoy stylish touches and sophisticated design. Booking at any of this hotel brand’s establishments is never a boring experience. Guests can liven up their stay at any of the locations as these also often includes rejuvenating spas, and much more fun amenities.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Franklin Marriott Cool Springs - Franklin, Tennessee Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Aspen Grove Park - 2.3 km / 1.5 mi
CoolSprings Galleria - 2.5 km / 1.6 mi
Saint Thomas Medical Partners - 4 km / 2.5 mi
Iasis Health Care - 4.1 km / 2.6 mi
The Factory - 6.2 km / 3.9 mi
Boiler Room Theatre - 6.2 km / 3.9 mi
Fort Granger Park - 6.6 km / 4.1 mi
Brentwood Library - 7.3 km / 4.5 mi
Heritage Foundation of Franklin and Williamson County - 7.5 km / 4.7 mi
Pull-Tight Players Theatre - 7.6 km / 4.7 mi
Franklin Theatre - 7.8 km / 4.8 mi
Crockett Park - 8 km / 5 mi
Assault on the Cotton Gin Park - 8.8 km / 5.5 mi
Lotz House Museum - 9.7 km / 6 mi
Carter House - 9.8 km / 6.1 mi

The nearest airports are:
Nashville Intl. Airport (BNA) - 32.6 km / 20.3 mi
Smyrna, TN (MQY) - 41.5 km / 25.8 mi

The preferred airport for Franklin Marriott Cool Springs is Nashville Intl. Airport (BNA).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Franklin, Tennessee Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Franklin Marriott Cool Springs?

Yes, parking is available free of cost at the Franklin Marriott Cool Springs. This is one of the hotels in Franklin with Free Parking.

Does this property have a swimming pool?

Yes, Franklin Marriott Cool Springs has a hotel pool.

What is the check-in policy?

The checking times for Franklin Marriott Cool Springs are between 4:00 PM and midnight. The minimum age to check-in is 21.

What is the check-out time?

This Franklin Marriott Cool Springs's check-out time is 12:00 PM.

What brand is Franklin Marriott Cool Springs?

Franklin Marriott Cool Springs is a part of Marriott Hotels & Resorts.

What is the street address for Franklin Marriott Cool Springs?

The address for Franklin Marriott Cool Springs is 700 Cool Springs Blvd, Franklin, Tennessee 37067

What is the price for tonight?

Based on recent averages, the price for tonight can start at 159.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 159 per night.

How many guest rooms are at Franklin Marriott Cool Springs?

The Franklin Marriott Cool Springs has a total of 300 guest rooms.

How many floors does the Franklin Marriott Cool Springs have?

This Franklin hotel has 11 floors. The hotel has 2 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers. Other themes include City, Natural, Business, Family.

Recommended landmarks, attractions or things to do around FRANKLIN MARRIOTT COOL SPRINGS?

FRANKLIN MARRIOTT COOL SPRINGS is within minutes from Aspen Grove Park - 2.3 km / 1.5 mi , CoolSprings Galleria - 2.5 km / 1.6 mi and Saint Thomas Medical Partners - 4 km / 2.5 mi

Which the best airport near FRANKLIN MARRIOTT COOL SPRINGS?

The preferred airport for Franklin Marriott Cool Springs is Nashville Intl. Airport (BNA). The airport is conveniently located when visiting this Franklin hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Franklin Marriott Cool Springs Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Franklin Marriott Cool Springs Reviews Summary

UserMark
10/10
 
Exceptional
Pros: It was so sleek and modern and we loved everything about it! Will definitely stay here, again!
Cons: No
UserMark
10/10
 
Exceptional
Pros: Service was outstanding!!!
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: Location
Cons: No amenities at all due to covid-19 and shower didn’t work. Vending machines were empty. Rate should have been half what I paid. Definitely NOT worth $---! It was our Anniversary so it was very disappointing.
UserJohn
10/10
 
Exceptional
Pros: Everything
Cons: Nothing
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Ambiance and location and also amenities
Cons: Pillows
UserDonald
10/10
 
Exceptional
Pros: Quality. This hotel was clean, well decorated and great location.
Cons: Bar tax.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Concierge was extremely helpful.
UserPamela
4/10
 
Disappointing
Pros: Location
Cons: Management. Requested 2 beds, only one bed. No clean towells, reception curt.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Beautiful lobby and nice room. Enjoyed the pool and the restaurant as well.
Cons: My only complaint is about the complimentary shower gel and hand lotion. Very, very smelly and stinky! Highly recommend they choose a different brand.
UserLarissa A.
10/10
 
Exceptional
Pros: This hotel is beautiful. New amenities and comfortable beds.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Location, atmosphere, decor
UserMeichelle
10/10
 
Exceptional
Pros: Marriotts customer service is always above the rest. Staff was friendly and helpful. They went out of their was to be accommodating. The hotel was easy to get to even in 5 oclock traffic. The omelets in the restaurant were amazing.
Cons: NO! We loved it!
UserVerified Hotel Guest
7/10
 
Good
Pros: Good location and price.
Cons: Staff wasn't terribly helpful and the breakfast was a joke compared to what it used to be.
UserVerified Hotel Guest
5/10
 
Fair
Pros: Pretty lobby
Cons: Beds were so hard it was like sleeping on rocks, wifi was $10 per device, breakfast was $12. I was not impressed.
UserValerie
10/10
 
Exceptional
Pros: location, clean rooms, comfortable big quiet rooms, friendly staff.
Cons: all good
UserScott
10/10
 
Exceptional
Pros: I was in for business and the hotel having a restaurant was fabulous because I didn't have to go anywhere after driving for 5 hours. Fantastic!
Cons: I had to turn the thermostat down to 65 in order for it to be cool enough. Not sure if the humidity may have been higher or if the unit may have needed service.
UserMitchell
2/10
 
Poor
Pros: Major staffing problems for a hotel. Look elsewhere or be frustrated.
UserJan
8/10
 
Very Good
Pros: Food and beverages. Starbucks coffee
Cons: Could hear next room noise. They weren't partying just heard some recreation no one should hear.
UserVerified Hotel Guest
8/10
 
Very Good
Pros: I liked the setup of the room and the size of the TV with the ability to watch my own tv.
Cons: No, it was all nice.
UserBrittany
10/10
 
Exceptional
Pros: Loved the Starbucks, pool, and hotel bar.
Cons: None
 
Hotel Location & Nearby Attractions

With a stay at Franklin Marriott Cool Springs in Franklin, you'll be in the business district, within a 5-minute drive of CoolSprings Galleria and Aspen Grove Park. This hotel is 13.3 mi (21.4 km) from Nashville Zoo and 19.6 mi (31.5 km) from Belle Meade Plantation.

Popular Hotel Amenities and Features

Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.

Business, Other Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Franklin? This hotel has facilities measuring 29000 square feet (2694 square meters), including conference space. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy American cuisine at Stave Regional Kitchen, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 300 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pet Policy for Franklin Marriott Cool Springs
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Franklin Marriott Cool Springs, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Franklin Marriott Cool Springs are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Individually-wrapped food options are available
Property follows sanitization practices of SafeStay (AHLA - USA)
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are available to guests
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
COVID-19 - Essential Workers Only - NO
Protective clothing is available to guests
Contactless check-in is available
Masks are compulsory at the property
Commonly-touched surfaces are cleaned with disinfectant

Franklin Marriott Cool Springs Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Conference space & rooms
  • Meeting Room Facilities
  • 24-hour / 7 Days business center
  • Conference space size : feet -
  • Ballroom on site
  • Banquet hall on site
  • Reception hall on site
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Hotel Restaurant
  • Visual alarms in hallways
  • Mountain biking nearby
  • Hiking/biking trails nearby
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
  • Bellhop & Porter service
  • Luggage storage facilities
Lobby Level Services
  • Concierge service
  • Safe deposit box at front desk
  • Free news papers in lobby
Outdoor
  • Terrace on property
  • Garden on property
  • Outdoor furniture
Parking Services
  • Self parking - Free
  • RV, bus & truck parking - Free
Pool Facilities
  • Indoor pool
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Snack bar & deli
  • Café or Coffee shop
  • Number of restaurants -
Shopping
  • Gift shops or news stand
Transportation Services
  • Area shuttle - Free

About Marriott Hotels & Resorts Brand Hotels

If you are looking for an affordable yet comfortable place to stay during your travels, look for Marriot Hotels & Resorts in the area you are headed for. This hotel brand is the flagship of Marriott Internationals, and it offers full-service resorts and hotels. Founded in 1950 with two motels to start off, Marriott Hotels has come far throughout the years, and has become a major player in the hospitality business.

Since its beginnings, the company has branched out its offerings to include resorts. In fact, its first resort hotel was established in 1967 in Arizona, and was called Camelback Inn. The hotel chain then expanded to neighbouring areas within the United States. Afterwards, expansion went global with one of its memorable hotels in Acapulco, Mexico in 1969. By 1975, a new structure of Marriott Hotels & Resorts opened in Amsterdam, Europe.

Presently, 566 hotels under the Marriott Hotels & Resorts were available in different locations throughout the world. Travelers can find hotels by Marriott in different places including Berlin, Brisbane, Buenos Aires, Budapest, Cairo, Cali, Doha, Frankfurt am Main, Guam, and many others.

Staying at any Marriott Hotels & Resorts affords each guest the privilege to enjoy stylish touches and sophisticated design. Booking at any of this hotel brand’s establishments is never a boring experience. Guests can liven up their stay at any of the locations as these also often includes rejuvenating spas, and much more fun amenities.

Distances are displayed to the nearest 0.1 mile and kilometer.

Aspen Grove Park - 2.3 km / 1.5 mi
CoolSprings Galleria - 2.5 km / 1.6 mi
Saint Thomas Medical Partners - 4 km / 2.5 mi
Iasis Health Care - 4.1 km / 2.6 mi
The Factory - 6.2 km / 3.9 mi
Boiler Room Theatre - 6.2 km / 3.9 mi
Fort Granger Park - 6.6 km / 4.1 mi
Brentwood Library - 7.3 km / 4.5 mi
Heritage Foundation of Franklin and Williamson County - 7.5 km / 4.7 mi
Pull-Tight Players Theatre - 7.6 km / 4.7 mi
Franklin Theatre - 7.8 km / 4.8 mi
Crockett Park - 8 km / 5 mi
Assault on the Cotton Gin Park - 8.8 km / 5.5 mi
Lotz House Museum - 9.7 km / 6 mi
Carter House - 9.8 km / 6.1 mi

The nearest airports are:
Nashville Intl. Airport (BNA) - 32.6 km / 20.3 mi
Smyrna, TN (MQY) - 41.5 km / 25.8 mi

The preferred airport for Franklin Marriott Cool Springs is Nashville Intl. Airport (BNA).

User
Mark
 
10/10
Exceptional
Pros: It was so sleek and modern and we loved everything about it! Will definitely stay here, again!
Cons: No
User
Mark
 
10/10
Exceptional
Pros: Service was outstanding!!!
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: Location
Cons: No amenities at all due to covid-19 and shower didn’t work. Vending machines were empty. Rate should have been half what I paid. Definitely NOT worth $---! It was our Anniversary so it was very disappointing.
User
John
 
10/10
Exceptional
Pros: Everything
Cons: Nothing
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Ambiance and location and also amenities
Cons: Pillows
User
Donald
 
10/10
Exceptional
Pros: Quality. This hotel was clean, well decorated and great location.
Cons: Bar tax.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Concierge was extremely helpful.
User
Pamela
 
4/10
Disappointing
Pros: Location
Cons: Management. Requested 2 beds, only one bed. No clean towells, reception curt.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Beautiful lobby and nice room. Enjoyed the pool and the restaurant as well.
Cons: My only complaint is about the complimentary shower gel and hand lotion. Very, very smelly and stinky! Highly recommend they choose a different brand.
User
Larissa A.
 
10/10
Exceptional
Pros: This hotel is beautiful. New amenities and comfortable beds.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Location, atmosphere, decor
User
Meichelle
 
10/10
Exceptional
Pros: Marriotts customer service is always above the rest. Staff was friendly and helpful. They went out of their was to be accommodating. The hotel was easy to get to even in 5 oclock traffic. The omelets in the restaurant were amazing.
Cons: NO! We loved it!
User
Verified Hotel Guest
 
7/10
Good
Pros: Good location and price.
Cons: Staff wasn't terribly helpful and the breakfast was a joke compared to what it used to be.
User
Verified Hotel Guest
 
5/10
Fair
Pros: Pretty lobby
Cons: Beds were so hard it was like sleeping on rocks, wifi was $10 per device, breakfast was $12. I was not impressed.
User
Valerie
 
10/10
Exceptional
Pros: location, clean rooms, comfortable big quiet rooms, friendly staff.
Cons: all good
User
Scott
 
10/10
Exceptional
Pros: I was in for business and the hotel having a restaurant was fabulous because I didn't have to go anywhere after driving for 5 hours. Fantastic!
Cons: I had to turn the thermostat down to 65 in order for it to be cool enough. Not sure if the humidity may have been higher or if the unit may have needed service.
User
Mitchell
 
2/10
Poor
Pros: Major staffing problems for a hotel. Look elsewhere or be frustrated.
User
Jan
 
8/10
Very Good
Pros: Food and beverages. Starbucks coffee
Cons: Could hear next room noise. They weren't partying just heard some recreation no one should hear.
User
Verified Hotel Guest
 
8/10
Very Good
Pros: I liked the setup of the room and the size of the TV with the ability to watch my own tv.
Cons: No, it was all nice.
User
Brittany
 
10/10
Exceptional
Pros: Loved the Starbucks, pool, and hotel bar.
Cons: None