With a stay at Four Seasons Hotel Hangzhou at West Lake, you'll be centrally located in Hangzhou, steps from Hangzhou Botanical Garden and within a 10-minute walk of Quyuan Park. This luxury hotel is 0.6 mi (0.9 km) from Yui Fei Temple and 0.9 mi (1.4 km) from Xiling Seal Engraves Society.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Hangzhou? This hotel has 5543 square feet (515 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

Grab a bite at WLB Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

For the benefit of our customers, we have provided a rating based on our rating system.

Make yourself at home in one of the 78 individually decorated guestrooms, featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

If you are thinking of bringing your pet and want to know if pets are allowed at Four Seasons Hotel Hangzhou at West Lake, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Four Seasons Hotel Hangzhou at West Lake are listed below.

Pets not allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

• Property follows sanitization practices of Ecolab (3rd party expert - Global)
• Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)
• Property confirms they are implementing guest safety measures
• Contactless food service / room service is available
• Temperature checks are available to guests
• Guest accommodation is sealed after cleaning
• Individually-wrapped food options are available
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Individually-wrapped food options are available for dinner
• Cashless transactions are available
• Individually-wrapped food options are available through room service
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Individually-wrapped food options are available for breakfast
• Masks are available to guests
• Individually-wrapped food options are available for lunch
• Protective clothing is available to guests
• Property does not offer onsite COVID-19 testing
• Commonly-touched surfaces are cleaned with disinfectant