Not that great

Pros: I liked that the room had a small kitchen

Cons: There was a bad oder in the room. There were bugs stuck in the vent above the stove. The bed was not comfortable. The kitchen sink did not work.

Pros: Well priced, in convenient location within walking distance to restaurants and shopping. The staff was very helpful. Ten minute drive from the airport.

Cons: I did not find a coffee maker in the room but coffee was available in the lobby.

Good

Pleasant

Close to airport dirty hotel

Pros: Front desk friendly and close to airport

Cons: The hotel room was not clean at all with stains all over. I don't know how they got the rating they have

Pros: Clean and safe. Great upgrade from the previous hotel.

Good

Passable

Bad

Poor

Mmmm yeh No, please get...

Pros: I left first night and slept In my car. I went back to take a shower and the key card didn’t even work, a dog was barking and jumping in the window next door. I went to tell staff to move me or accommodate for the issues and they were just sorry all booked excuse. Doubt it though. So I want a refund or I just fired the cc bill

Cons: All in above paragraph, thank you. Thank you, not

Never again

Pros: Got charged twice after having paid online!

Cons: Dirty

Tired and dated room, and...

Pros: Location was good for my purposes.

Cons: Room very dated and felt grimy, majority of front desk staff can’t be bothered to acknowledge your existence. Breakfast included, very disappointing.

Bad

Pros: Location

Cons: Staff

Sucked

Pros: Location

Cons: liked nothing about the facilities. The room had a funky smell. The bathroom had mold in it. The staff was not helpful at all. I had someone try to get into my room while I was sleeping. Thankfully the latch was on. When I mentioned it to the morning staff they gave me attitude and said if the latch was on no one got in. But is that the point? I asked if they have random people with keys to rooms walking around and got attitude and not apologies and we will look into it. She seemed to think it was my fault somehow that someone opened my door while sleeping. This locations staff have no personalities. I walking in at about 9pm to go to my room and the lady at the desk sat there doing nothing saying nothing for a minute or 2. Then after the awkward stare at eachother she finally asked for my reservation not a hi how are you nothing just a look like I was ruining her night. To end this I have to say this location is probably one of the worst I've ever been in. Has great potential however the staff isn't the most personable. So fix the staffs attitude and clean the facilities has possibilities but the staff that I ran into should all be let go in my personal opinion. Get people that are customer service oriented not people that don't like talking to people to do their job. I'm not trying to get anyone in trouble but I am stressing that they need to either train the people or get new people. It's not a friendly place. I definitely would never ever stay here again. It's ruined my opinion against the whole brand of yours. I most likely will never stay at any of them again. Totally soured on your brand from the 1 location.

Good

Pros: Quite and pool was clean

Cons: Staff at the counter was very unhappy

Short! We checked in one...

Pros: Nothing

Cons: Everything!

Terrible

Pros: I will never be saying here ever again these people are racist in unprofessional

Cons: I didn't like anything the room's smoke awful like that didn't clean them very well I felt that the beds weren't changed and I felt that most of the staff members were very rude and racist towards me and my significant Other

Good

Pros: Room was updated, bed comfortable. It's on a busy road but near lots of restaurants. Breakfast consisted of a small area in their lobby, offering coffee/oatmeal/muffins. Staff was nice.

Great hotel

Pros: This locations is clean and great. We checked in early.