Extended Stay America Houston - Willowbrook

  • 13223 Champions Centre Dr , Houston, Texas 77069
  • 13223 Champions Centre Dr , Houston, Texas - 77069
  • 855-516-1090
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Studio, 1 Queen Bed, Non Smoking
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1 Queen Bed

270 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)

Extra Features - Iron/ironing board and phone

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Room is accessed via exterior corridors

Amenities and Features

  • Non Smoking
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Access by exterior corridors
  • Hair dryer - by request
  • Shower-tub combination
  • Phone
  • Microwave
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Iron - ironing board
  • Housekeeping - by request
  • TV - Cable Service
  • Flat panel TV
Studio, 2 Double Beds, Smoking
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2 Double Beds

270 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)

Extra Features - Iron/ironing board and phone

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Smoking

Room is accessed via exterior corridors

Amenities and Features

  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Access by exterior corridors
  • Hair dryer - by request
  • Smoking
  • Shower-tub combination
  • Phone
  • Microwave
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Iron - ironing board
  • Housekeeping - by request
  • TV - Cable Service
  • Flat panel TV
Studio, 2 Double Beds, Non Smoking
Studio, 2 Double Beds, Non Smoking
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2 Double Beds

270 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)

Extra Features - Iron/ironing board and phone

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Room is accessed via exterior corridors

Amenities and Features

  • Non Smoking
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Access by exterior corridors
  • Hair dryer - by request
  • Shower-tub combination
  • Phone
  • Microwave
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Iron - ironing board
  • Housekeeping - by request
  • TV - Cable Service
  • Flat panel TV
Studio, 1 Queen Bed, Smoking
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Check savings and offers!

Check savings and offers!

1 Queen Bed

270 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)

Extra Features - Iron/ironing board and phone

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Smoking

Room is accessed via exterior corridors

Amenities and Features

  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Access by exterior corridors
  • Hair dryer - by request
  • Smoking
  • Shower-tub combination
  • Phone
  • Microwave
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Iron - ironing board
  • Housekeeping - by request
  • TV - Cable Service
  • Flat panel TV
Deluxe Studio, 1 Queen Bed with Sofa bed, Smoking
Deluxe Studio, 1 Queen Bed with Sofa bed, Smoking
View room details and amenities View details & amenities
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1 Queen Bed and 1 Double Sofa Bed

270 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)

Extra Features - Sofa bed, free local calls, and iron/ironing board

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Smoking

Room is accessed via exterior corridors

Amenities and Features

  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Access by exterior corridors
  • Hair dryer - by request
  • Smoking
  • Shower-tub combination
  • Phone
  • Microwave
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Iron - ironing board
  • Housekeeping - by request
  • TV - Cable Service
  • Flat panel TV
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed and 1 Double Sofa Bed

270 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)

Extra Features - Sofa bed, free local calls, and iron/ironing board

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Room is accessed via exterior corridors

Amenities and Features

  • Non Smoking
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Access by exterior corridors
  • Hair dryer - by request
  • Shower-tub combination
  • Phone
  • Microwave
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Iron - ironing board
  • Housekeeping - by request
  • TV - Cable Service
  • Flat panel TV
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Extended Stay America Houston - Willowbrook Hotel

Hotel Location & Nearby Attractions

With a stay at Extended Stay America Houston - Willowbrook in Houston (Deco), you'll be within a 15-minute drive of Willowbrook Mall and Sam Houston Race Park. This hotel is 11.2 mi (18.1 km) from Greenspoint Mall and 18.9 mi (30.4 km) from Hurricane Harbor Splashtown.

Popular Hotel Amenities and Features

This smoke-free hotel was built in 1995.

Business, Other Amenities

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

For your convenience, a complimentary breakfast is served daily from 6:00 AM to 9:30 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 138 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.

Pet Policy for Extended Stay America Houston - Willowbrook
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Extended Stay America Houston - Willowbrook, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Extended Stay America Houston - Willowbrook are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Only dogs and cats are allowed
Maximum number of pets per room 2

Additional Hotel Details
No cribs (infant beds) available
No rollaway/extra beds available

Extended Stay America Houston - Willowbrook Hotel Amenities


Accessibility
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
General Amenities
  • Wheelchair accessible parking
General Amenities
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Safe deposit box at front desk
  • 24/7 front desk
Parking Services
  • Self parking - Free
Property Features
  • Smoke free property
Restaurants & Bars
  • Coffee & tea in common areas

About Extended Stay America Hotels Brand Hotels

Extended Stay America, Inc. is a chain of hotels that caters to some parts of Canada and the United States. This hotel chain is owned by ESH Hospitality, Inc. a real estate investment company. Although the company was incorporated in 2013, it still operates the hotels under Extended Stay America.

The hotel chain’s main headquarters is located in Charlotte, North Carolina, United States, and in 2004, Extended Stay America was acquired by the Blackstone Group. After the merger, a total of 475 hotels were soon operated by Extended Stay America.

The main concept of the hotel chain is to offer apartment or lodging styled accommodations. The hotels feature free Wi-Fi, in-room kitchens, on-site guest laundry, flat screen TV, and complimentary breakfast.

Guests staying at Extended Stay America can enjoy an experience of having a home away from home. The staff at the hotels are noted for being friendly and accommodating. Plus, the hotel suites are kids and pet-friendly. In major cities, you can also find long-stay hotels run by this brand.

This hotel chain is the perfect option for those traveling for business, need a short-term relocation, looking for corporate housing, or accommodation for a weekend getaway. They offer affordable hotel rates whether for a weekly or long-term stay.

The company aims to make each travel as easy as possible by providing their clients with the best accommodation ever.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Extended Stay America Houston - Willowbrook - Houston, Texas Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Willowbrook Mall - 1.6 km / 1 mi
Houston Methodist Willowbrook Hospital - 2.1 km / 1.3 mi
Aerodrome - 2.3 km / 1.4 mi
Champions Golf Club - 2.4 km / 1.5 mi
Kickerillo-Mischer Preserve - 5.4 km / 3.4 mi
Matzke Park - 6.3 km / 3.9 mi
100 Acre Wood Preserve - 6.4 km / 4 mi
Mandolin Gardens Park - 6.6 km / 4.1 mi
Meyer Park - 6.8 km / 4.2 mi
Vintage Park - 7.3 km / 4.5 mi
Heron Lakes Golf Course - 7.6 km / 4.7 mi
Sam Houston Race Park - 7.6 km / 4.7 mi
Jersey Meadow Golf Course - 11.3 km / 7 mi
Traders Village - 11.9 km / 7.4 mi
Houston National Cemetery - 11.9 km / 7.4 mi

The nearest airports are:
Houston, TX (IAH-George Bush Intercontinental) - 29.4 km / 18.3 mi
Houston, TX (HOU-William P. Hobby) - 53.7 km / 33.4 mi

The preferred airport for Extended Stay America Houston - Willowbrook is Houston, TX (IAH-George Bush Intercontinental).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Houston, Texas Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Extended Stay America Houston - Willowbrook?

Yes, parking is available free of cost at the Extended Stay America Houston - Willowbrook. This is one of the hotels in Houston with Free Parking.

What is the check-in policy?

The checking times for Extended Stay America Houston - Willowbrook are between 3:00 PM and midnight.

What is the check-out time?

This Extended Stay America Houston - Willowbrook's check-out time is 11:00 AM.

What brand is Extended Stay America Houston - Willowbrook?

Extended Stay America Houston - Willowbrook is a part of Extended Stay America Hotels.

What is the street address for Extended Stay America Houston - Willowbrook?

The address for Extended Stay America Houston - Willowbrook is 13223 Champions Centre Dr, Houston, Texas 77069

What is the price for tonight?

Based on recent averages, the price for tonight can start at 58.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 58 per night.

When was the Extended Stay America Houston - Willowbrook built?

The Extended Stay America Houston - Willowbrook in Houston was built in 1995.

How many guest rooms are at Extended Stay America Houston - Willowbrook?

The Extended Stay America Houston - Willowbrook has a total of 138 guest rooms.

How many floors does the Extended Stay America Houston - Willowbrook have?

This Houston hotel has 2 floors.

What is the hotel theme?

Travelers find this hotel Pet Friendly. Other themes include Family.

Recommended landmarks, attractions or things to do around EXTENDED STAY AMERICA HOUSTON - WILLOWBROOK?

EXTENDED STAY AMERICA HOUSTON - WILLOWBROOK is within minutes from Willowbrook Mall - 1.6 km / 1 mi , Houston Methodist Willowbrook Hospital - 2.1 km / 1.3 mi and Aerodrome - 2.3 km / 1.4 mi

Which the best airport near EXTENDED STAY AMERICA HOUSTON - WILLOWBROOK?

The preferred airport for Extended Stay America Houston - Willowbrook is Houston, TX (IAH-George Bush Intercontinental). The airport is conveniently located when visiting this Houston hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Extended Stay America Houston - Willowbrook Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Extended Stay America Houston - Willowbrook Reviews Summary

UserPaul
4/10
 
Disappointing
Pros: Location and price
Cons: bugs, noise, train tracks
UserClifton
2/10
 
Poor
Pros: The location; I could walk to stores and restaurants.
Cons: The card key/door lock system constantly malfunctioned. Lots of roaches. The smoke detector would regularly chirp every two minutes so that I had to unplug/disable it. The room had a musky odor from, most likely, a rotting carpet. All this was reported.
UserAbdel-Fawzi
1/10
 
Very Poor
Pros: I did not like anything and I mean anything in that nasty hotel, there were roaches and nothing worked in that hotel even in the fridge there were roaches in it, i have been in a fight with my wife since that day that we stepped foot in that room, my kids
Cons: say they will never step in that hotels wonder how people live in there, we got there late and could not leave to go get another hotel so we took off the sheets and went to buy insect and roach killer,my kids could not sleep even though we sprayed b4 tryi
UserKylee
1/10
 
Very Poor
Pros: Nothing
Cons: Yes, there was bugs and I was without a/c all night. All very un professional.
UserCynthia
6/10
 
Pleasant
Pros: They changed my room when I had problems
Cons: Room was dirty, no towels, roaches, trash in the trash can, and my tv was broken
UserVerified Hotel Guest
10/10
 
Exceptional
Cons: Needs to be remodeled The manager is no help
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: The area and restaurants surrounding the hotel. Close to my clients.
Cons: I have been in this hotel for 2 months now. I have never seen employees that is more disrespectful. Asked for towels and sheets at 9 am. Had to go back to the office 2x, before I was given sheets at 2:30 PM. This hotel needs to revive the entire place.
UserVerified Hotel Guest
2/10
 
Poor
Pros: Front desk staff members were friendly.
Cons: The roaches, even in the bed, and how old and stained the floor and tub was. No amount of cleaning helps. This place needs fumigation and some renovation asap.
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: Ants in the room there is a train that kept going buy after Friday I checked out and went to better hotel and got what I wanted
Cons: Was not clean smelled and train going by all hours
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Absolutely nothing
Cons: The stairs smelled of urine. Trash overflowing under the stairs. Residents left their dishes on the stairs. Room smelled. I did not sleep there as I was afraid to get out of my car due to the men standing in the dark on the stairs. I wasted my money.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The staff is very friendly and helpful.
Cons: The hotel was fine but there's a train that blows its horn late at night.
UserKathrine
2/10
 
Poor
Pros: It was very close to the place that I needed to go during the day.
Cons: Yes, many many things. The TV did not work, the phone did not work, there was no smoke detector in the room and there were no lightbulbs in the lamps. When staff was told they said they would have someone come fix it and no one ever came to fix the issu
UserLuis
5/10
 
Fair
Cons: Waited an hour and a half to check in!
UserJon
6/10
 
Pleasant
Pros: Near work. Easy to find.
Cons: Lack parking on the side of the building where my room was. Traintracks very near and very loud. Water was cold instead of hot.
UserVerified Hotel Guest
5/10
 
Fair
Pros: Customer Service has been great. Busy and over worked employees but they still are pleasant and humble. Good people with good vibes.
Cons: Bldg 3 infested with roaches. I have been staying off and on for a week. Other buildings were OK. Will be booking tonight only cause it's the cheapest and close to my delivery areas.
UserAmitkumar
1/10
 
Very Poor
Pros: Bathroom and potty tub was not clean Lots of hair was on bed Big hole in comforter
UserBrennan
10/10
 
Exceptional
Pros: Clean room friendly staff
Cons: The first i was in the toilet didn't want to flush i went to the front desk and told them about and they did move me to a different room and the room they move me to didn't tub drain slow when taking a shower
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: I liked the layout of the room and the guy in the office was nice. Also i booked it on mobile deal so it was only $--- plus fees and taxes so you get what you pay for.
Cons: 2 tiny bugs by the stove. & i booked my room the night before & it said it was ready @ 3pm but when i got there at 8pm it wasnt ready. there was only 1 person working & he was busy & he had to leave the office to clean it & he must hav
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Location
Cons: Not a 3 Star staff was very rude no shampoo or soap in the room no swimming pool and no Breakfast homeless people were all out in the parking lot looking through cars to steal stuff
UserVerified Hotel Guest
1/10
 
Very Poor
Cons: The people walking around. The carpet in the room was nasty. The stairs and balcony from the parking lot to the room was filthy and smelled like urine. I wish I could get a refund
 
Hotel Location & Nearby Attractions

With a stay at Extended Stay America Houston - Willowbrook in Houston (Deco), you'll be within a 15-minute drive of Willowbrook Mall and Sam Houston Race Park. This hotel is 11.2 mi (18.1 km) from Greenspoint Mall and 18.9 mi (30.4 km) from Hurricane Harbor Splashtown.

Popular Hotel Amenities and Features

This smoke-free hotel was built in 1995.

Business, Other Amenities

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

For your convenience, a complimentary breakfast is served daily from 6:00 AM to 9:30 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 138 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.

Pet Policy for Extended Stay America Houston - Willowbrook
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Extended Stay America Houston - Willowbrook, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Extended Stay America Houston - Willowbrook are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Only dogs and cats are allowed
Maximum number of pets per room 2

Additional Hotel Details
No cribs (infant beds) available
No rollaway/extra beds available

Extended Stay America Houston - Willowbrook Hotel Amenities

Accessibility
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
General Amenities
  • Wheelchair accessible parking
General Amenities
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Safe deposit box at front desk
  • 24/7 front desk
Parking Services
  • Self parking - Free
Property Features
  • Smoke free property
Restaurants & Bars
  • Coffee & tea in common areas

About Extended Stay America Hotels Brand Hotels

Extended Stay America, Inc. is a chain of hotels that caters to some parts of Canada and the United States. This hotel chain is owned by ESH Hospitality, Inc. a real estate investment company. Although the company was incorporated in 2013, it still operates the hotels under Extended Stay America.

The hotel chain’s main headquarters is located in Charlotte, North Carolina, United States, and in 2004, Extended Stay America was acquired by the Blackstone Group. After the merger, a total of 475 hotels were soon operated by Extended Stay America.

The main concept of the hotel chain is to offer apartment or lodging styled accommodations. The hotels feature free Wi-Fi, in-room kitchens, on-site guest laundry, flat screen TV, and complimentary breakfast.

Guests staying at Extended Stay America can enjoy an experience of having a home away from home. The staff at the hotels are noted for being friendly and accommodating. Plus, the hotel suites are kids and pet-friendly. In major cities, you can also find long-stay hotels run by this brand.

This hotel chain is the perfect option for those traveling for business, need a short-term relocation, looking for corporate housing, or accommodation for a weekend getaway. They offer affordable hotel rates whether for a weekly or long-term stay.

The company aims to make each travel as easy as possible by providing their clients with the best accommodation ever.

Distances are displayed to the nearest 0.1 mile and kilometer.

Willowbrook Mall - 1.6 km / 1 mi
Houston Methodist Willowbrook Hospital - 2.1 km / 1.3 mi
Aerodrome - 2.3 km / 1.4 mi
Champions Golf Club - 2.4 km / 1.5 mi
Kickerillo-Mischer Preserve - 5.4 km / 3.4 mi
Matzke Park - 6.3 km / 3.9 mi
100 Acre Wood Preserve - 6.4 km / 4 mi
Mandolin Gardens Park - 6.6 km / 4.1 mi
Meyer Park - 6.8 km / 4.2 mi
Vintage Park - 7.3 km / 4.5 mi
Heron Lakes Golf Course - 7.6 km / 4.7 mi
Sam Houston Race Park - 7.6 km / 4.7 mi
Jersey Meadow Golf Course - 11.3 km / 7 mi
Traders Village - 11.9 km / 7.4 mi
Houston National Cemetery - 11.9 km / 7.4 mi

The nearest airports are:
Houston, TX (IAH-George Bush Intercontinental) - 29.4 km / 18.3 mi
Houston, TX (HOU-William P. Hobby) - 53.7 km / 33.4 mi

The preferred airport for Extended Stay America Houston - Willowbrook is Houston, TX (IAH-George Bush Intercontinental).

User
Paul
 
4/10
Disappointing
Pros: Location and price
Cons: bugs, noise, train tracks
User
Clifton
 
2/10
Poor
Pros: The location; I could walk to stores and restaurants.
Cons: The card key/door lock system constantly malfunctioned. Lots of roaches. The smoke detector would regularly chirp every two minutes so that I had to unplug/disable it. The room had a musky odor from, most likely, a rotting carpet. All this was reported.
User
Abdel-Fawzi
 
1/10
Very Poor
Pros: I did not like anything and I mean anything in that nasty hotel, there were roaches and nothing worked in that hotel even in the fridge there were roaches in it, i have been in a fight with my wife since that day that we stepped foot in that room, my kids
Cons: say they will never step in that hotels wonder how people live in there, we got there late and could not leave to go get another hotel so we took off the sheets and went to buy insect and roach killer,my kids could not sleep even though we sprayed b4 tryi
User
Kylee
 
1/10
Very Poor
Pros: Nothing
Cons: Yes, there was bugs and I was without a/c all night. All very un professional.
User
Cynthia
 
6/10
Pleasant
Pros: They changed my room when I had problems
Cons: Room was dirty, no towels, roaches, trash in the trash can, and my tv was broken
User
Verified Hotel Guest
 
10/10
Exceptional
Cons: Needs to be remodeled The manager is no help
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: The area and restaurants surrounding the hotel. Close to my clients.
Cons: I have been in this hotel for 2 months now. I have never seen employees that is more disrespectful. Asked for towels and sheets at 9 am. Had to go back to the office 2x, before I was given sheets at 2:30 PM. This hotel needs to revive the entire place.
User
Verified Hotel Guest
 
2/10
Poor
Pros: Front desk staff members were friendly.
Cons: The roaches, even in the bed, and how old and stained the floor and tub was. No amount of cleaning helps. This place needs fumigation and some renovation asap.
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: Ants in the room there is a train that kept going buy after Friday I checked out and went to better hotel and got what I wanted
Cons: Was not clean smelled and train going by all hours
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Absolutely nothing
Cons: The stairs smelled of urine. Trash overflowing under the stairs. Residents left their dishes on the stairs. Room smelled. I did not sleep there as I was afraid to get out of my car due to the men standing in the dark on the stairs. I wasted my money.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The staff is very friendly and helpful.
Cons: The hotel was fine but there's a train that blows its horn late at night.
User
Kathrine
 
2/10
Poor
Pros: It was very close to the place that I needed to go during the day.
Cons: Yes, many many things. The TV did not work, the phone did not work, there was no smoke detector in the room and there were no lightbulbs in the lamps. When staff was told they said they would have someone come fix it and no one ever came to fix the issu
User
Luis
 
5/10
Fair
Cons: Waited an hour and a half to check in!
User
Jon
 
6/10
Pleasant
Pros: Near work. Easy to find.
Cons: Lack parking on the side of the building where my room was. Traintracks very near and very loud. Water was cold instead of hot.
User
Verified Hotel Guest
 
5/10
Fair
Pros: Customer Service has been great. Busy and over worked employees but they still are pleasant and humble. Good people with good vibes.
Cons: Bldg 3 infested with roaches. I have been staying off and on for a week. Other buildings were OK. Will be booking tonight only cause it's the cheapest and close to my delivery areas.
User
Amitkumar
 
1/10
Very Poor
Pros: Bathroom and potty tub was not clean Lots of hair was on bed Big hole in comforter
User
Brennan
 
10/10
Exceptional
Pros: Clean room friendly staff
Cons: The first i was in the toilet didn't want to flush i went to the front desk and told them about and they did move me to a different room and the room they move me to didn't tub drain slow when taking a shower
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: I liked the layout of the room and the guy in the office was nice. Also i booked it on mobile deal so it was only $--- plus fees and taxes so you get what you pay for.
Cons: 2 tiny bugs by the stove. & i booked my room the night before & it said it was ready @ 3pm but when i got there at 8pm it wasnt ready. there was only 1 person working & he was busy & he had to leave the office to clean it & he must hav
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Location
Cons: Not a 3 Star staff was very rude no shampoo or soap in the room no swimming pool and no Breakfast homeless people were all out in the parking lot looking through cars to steal stuff
User
Verified Hotel Guest
 
1/10
Very Poor
Cons: The people walking around. The carpet in the room was nasty. The stairs and balcony from the parking lot to the room was filthy and smelled like urine. I wish I could get a refund