A stay at El Sueño Hotel & Spa places you in the heart of Puebla, within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This upscale hotel is 0.7 mi (1.1 km) from Puebla Convention Center and 11.1 mi (17.9 km) from Africam Safari.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access and tour/ticket assistance.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Enjoy international cuisine at La Tentacion, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 12:30 PM.

Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

If you are thinking of bringing your pet and want to know if pets are allowed at El Sueño Hotel & Spa, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of El Sueño Hotel & Spa are listed below.

Pets allowed

Pet max weight (per pet) in kg is 15

Pet max weight (per pet) in lb is 33

Maximum number of pets per room 1

• Professional property host/manager
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Noise-free rooms not guaranteed
• Staff wears personal protective equipment
• Masks are available to guests
• Children not allowed
• Protective clothing is available to guests
• No cribs (infant beds) available
• Minimum guest age is 18
• Caters to adults only
• Commonly-touched surfaces are cleaned with disinfectant
• No elevators