Eilan Hotel and Spa, Ascend Resort Collection

  • 18603 La Cantera Terrace , San Antonio, Texas 78256
  • 18603 La Cantera Terrace , San Antonio, Texas - 78256
  • 855-516-1090
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Room, 1 King Bed, Non Smoking
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1 King Bed

Internet - Free WiFi and wired Internet access

In Room Entertainment - 42-inch LCD TV, cable channels, and iPod dock

Food and Beverages - Coffee/tea maker

Bed Type and Features - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk

Pleasure - Air conditioning, heating, and daily housekeeping

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Amenities and Features

  • AC
  • Egyptian cotton sheets
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Bathroom (Private)
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • In room safe - laptop compatible
  • TV - Cable Service
  • Non Smoking
  • HDTV
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Premium bedding
  • Heating
  • docking station for iPod
Suite, 1 King Bed, Non Smoking
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Check savings and offers!

Check savings and offers!

1 King Bed

Internet - Free WiFi and wired Internet access

In Room Entertainment - 42-inch LCD TV, cable channels, and iPod dock

Food and Beverages - Coffee/tea maker

Bed Type and Features - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk

Pleasure - Air conditioning, heating, and daily housekeeping

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Amenities and Features

  • AC
  • Egyptian cotton sheets
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Bathroom (Private)
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • In room safe - laptop compatible
  • TV - Cable Service
  • Non Smoking
  • HDTV
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Premium bedding
  • Heating
  • docking station for iPod
Room, 1 King Bed, Non Smoking
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

Internet - Free WiFi and wired Internet access

In Room Entertainment - 42-inch LCD TV, cable channels, and iPod dock

Food and Beverages - Coffee/tea maker

Bed Type and Features - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk

Pleasure - Air conditioning, heating, and daily housekeeping

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Amenities and Features

  • AC
  • Egyptian cotton sheets
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Bathroom (Private)
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • In room safe - laptop compatible
  • TV - Cable Service
  • Non Smoking
  • HDTV
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Premium bedding
  • Heating
  • docking station for iPod
Room, 2 Queen Beds, Non Smoking
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Check savings and offers!

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2 Queen Beds

Internet - Free WiFi and wired Internet access

In Room Entertainment - 42-inch LCD TV, cable channels, and iPod dock

Food and Beverages - Coffee/tea maker

Bed Type and Features - Pillowtop bed, Egyptian cotton linens, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk

Pleasure - Air conditioning, heating, and daily housekeeping

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Amenities and Features

  • AC
  • Egyptian cotton sheets
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Bathroom (Private)
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • In room safe - laptop compatible
  • TV - Cable Service
  • Non Smoking
  • HDTV
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Premium bedding
  • Heating
  • docking station for iPod
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Eilan Hotel and Spa, Ascend Resort Collection Hotel

Hotel Location & Nearby Attractions

With a stay at Eilan Hotel and Spa, Ascend Resort Collection in San Antonio (Far North Central), you'll be a 3-minute drive from Six Flags Fiesta Texas and 7 minutes from The Shops of La Cantera. This 4.5-star resort is 2.6 mi (4.2 km) from The Rim Shopping Center and 3 mi (4.8 km) from University of Texas-San Antonio.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and a spa tub. Additional amenities at this Mediterranean resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in San Antonio? This resort has 11000 square feet (1022 square meters) of space consisting of a conference center and a meeting room.

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at the restaurant or snacks in the resort's coffee shop/café. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 163 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Pet Policy for Eilan Hotel and Spa, Ascend Resort Collection
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Eilan Hotel and Spa, Ascend Resort Collection, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Eilan Hotel and Spa, Ascend Resort Collection are listed below.

Pets not allowed
Only service animals are allowed

Additional Hotel Details
Parking height restrictions apply

Eilan Hotel and Spa, Ascend Resort Collection Hotel Amenities


Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Conference center & rooms
  • One meeting room
  • Conference space & rooms
  • 24-hour / 7 Days business center
  • Conference space size : feet -
  • Ballroom on site
  • Banquet hall on site
  • Wedding & banquet services
Entertainment & Activities
  • Tennis on property
Fitness Services
  • GYM - Fitness facilities
Games & Sports
  • Outdoor tennis courts -
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
General Amenities
  • Elevator & lift on property
General Amenities
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Vending machine available
Internet
  • Computer station
  • Free internet
  • Wired Internet access - Free
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Bellhop & Porter service
  • Express check out
  • Luggage storage facilities
  • Concierge service
  • Free news papers in lobby
Outdoor
  • Terrace on property
  • TV in common areas
  • Garden on property
  • Outdoor furniture
Parking Services
  • Valet parking - Extra Charge
Pool Facilities
  • Outdoor Swimming Pool
  • Pool cabanas - Extra Charge
Pool Facilities
  • Pool sun chaise loungers
  • Kids pool
Property Features
  • Smoke free property
  • Roll in shower
  • Multilingual staff
Restaurants & Bars
  • Bar & lounge
  • Bar at Poolside
  • Hotel Restaurant
  • Café or Coffee shop
Shopping
  • Gift shops or news stand
  • Grocery - convenience store
Spa Services
  • Turkish bath - Hammam
  • Hair salon & barber
  • Full service spa on property
  • Spa Room(s)
  • Sauna / Steam room
  • Spa services
  • Jacuzzi / Spa Tub

About Ascend Collection By Choice Brand Hotels

The Ascend Hotel Collection is a unique brand from Choice hotels International featuring historic and boutique hotels and resorts. It bills itself as a pioneering ‘soft brand’ concept in the hotel industry. It currently has over 250 hotels under its portfolio and over 70 hotels in the pipeline all around the world. Its primary markets include the U.S., France, Norway, the U.K, Sweden, Caribbean region, Australia, Turkey, and Canada.

Thanks to the strategic alliance between Choice and vacation ownership company Bluegreen Vacations since 2013, Ascend Hotel Collection saw significant expansion in the years that followed, especially into the primary resort market. Several other locations are expected to open this 2019 in several U.S. markets such as Napa, California; Philadelphia; Brooklyn, N.Y.; and Long Island City, N.Y.

Among its latest additions to its portfolio of hotels as of this writing is the 133-room Beaufort Hotel located on Crystal Coast. This hotel offers spectacular views of Rachel Carlson Nature Reserve and Taylor Creek. It is under the management of North Carolina-based Concord Hospitality and owned by Beaufort Hospitality Enterprises, LLC.  Another new member of the brand is the Capitol Hotel in Hartford, Connecticut. This hotel, which just underwent renovation, offers stunning views of the State Capitol Building of Connecticut, after which Capitol Hotel is named.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Eilan Hotel and Spa, Ascend Resort Collection - San Antonio, Texas Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Six Flags Fiesta Texas - 1.4 km / 0.9 mi
The Rim Shopping Center - 2 km / 1.2 mi
The Shops of La Cantera - 2.8 km / 1.7 mi
University of Texas-San Antonio - 4.1 km / 2.6 mi
Palmer Course at La Cantera - 4.5 km / 2.8 mi
Leon Springs Dancehall - 8.9 km / 5.5 mi
Huebner Oaks - 9.3 km / 5.8 mi
USAA Corporate Office Headquarters - 9.6 km / 5.9 mi
Friedrich Wilderness Park - 10 km / 6.2 mi
Cedar Creek Golf Course - 10.4 km / 6.5 mi
Dub Farris Athletic Complex - 13.6 km / 8.4 mi
South Texas Medical Center - 14.2 km / 8.8 mi
Our Lady of Guadalupe Catholic Church - 15 km / 9.3 mi
University of Texas Health and Science Center at San Antonio - 15.3 km / 9.5 mi
CHRISTUS Santa Rosa Hospital - Medical Center - 15.7 km / 9.8 mi

The preferred airport for Eilan Hotel and Spa, Ascend Resort Collection is San Antonio, TX (SAT-San Antonio Intl.) - 23.9 km / 14.8 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for San Antonio, Texas Hotels

 
 

Helpful Info & FAQs

Does this property have a swimming pool?

Yes, Eilan Hotel and Spa, Ascend Resort Collection has a hotel pool.

What is the check-in policy?

The checking times for Eilan Hotel and Spa, Ascend Resort Collection are between 4:00 PM and 5:30 AM. The minimum age to check-in is 21.

What is the check-out time?

This Eilan Hotel and Spa, Ascend Resort Collection's check-out time is 10:00 AM.

What brand is Eilan Hotel and Spa, Ascend Resort Collection?

Eilan Hotel and Spa, Ascend Resort Collection is a part of Ascend Collection By Choice.

What is the street address for Eilan Hotel and Spa, Ascend Resort Collection?

The address for Eilan Hotel and Spa, Ascend Resort Collection is 18603 La Cantera Terrace, San Antonio, Texas 78256

What is the price for tonight?

Based on recent averages, the price for tonight can start at 0.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 0 per night.

When was the Eilan Hotel and Spa, Ascend Resort Collection built?

The Eilan Hotel and Spa, Ascend Resort Collection in San Antonio was built in 2012.

How many guest rooms are at Eilan Hotel and Spa, Ascend Resort Collection?

The Eilan Hotel and Spa, Ascend Resort Collection has a total of 163 guest rooms.

How many floors does the Eilan Hotel and Spa, Ascend Resort Collection have?

This San Antonio hotel has 7 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers. Other themes include Luxury, Family, Spa.

Recommended landmarks, attractions or things to do around EILAN HOTEL AND SPA, ASCEND RESORT COLLECTION?

EILAN HOTEL AND SPA, ASCEND RESORT COLLECTION is within minutes from Six Flags Fiesta Texas - 1.4 km / 0.9 mi , The Rim Shopping Center - 2 km / 1.2 mi and The Shops of La Cantera - 2.8 km / 1.7 mi

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Eilan Hotel and Spa, Ascend Resort Collection Reviews Summary

UserDavid
1/10
 
Very Poor
Pros: The valets were nice guys.
Cons: Everything else. The front desk staff was rude, housekeeping tried to make me leave my room an hour before a 10am checkout. Who has a 10am checkout in a luxury hotel?
UserEloy
7/10
 
Good
Pros: Asked for a late checkout at 12 noon they said no has to checkout at 11am then they stared calling at 10:30 am to make sure we checking out and then nocking on the door as well
UserAshley
5/10
 
Fair
Pros: The original decor is still untouched from when they opened.
Cons: With it's new management/ resort group, this hotel is completely different than when it opened. Customer service has taken a hit and it is nowhere near a 4.5 star hotel anymore. It's very obvious in the little things that are no longer a priority.
UserVerified Hotel Guest
5/10
 
Fair
Pros: location
Cons: Check out is 10 am even though it states 11 am on the room door. Staff fairly haughty.
UserJoanne
5/10
 
Fair
Cons: The pool was full of green algae all over walls and steps
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: Beautiful
Cons: Parking is 35$ Extra fee 25$.Free parking is very far away
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The staff was great and the hotel was beautiful
UserJennifer
2/10
 
Poor
Pros: It's pretty
Cons: The front desk clerk was horrible. He set the tone. I'll never stay there again. As we were in the elevator leaving the hotel another party spoke amongst themselves about the poor service & how they preferred the hotel down the street.
UserToni
10/10
 
Exceptional
Pros: The resort fee included tangible items you can actually received. The manager sent us a wine and cheese sampler complimentary because we missed the wine tasting one hour before. It was truly first class. The bed was extremely comfortable.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Pool
Cons: No
UserLilia
10/10
 
Exceptional
Pros: architecture and interior design.
Cons: I was not impressed with the restaurant breakfast buffet. Also, they did not disclose that the orange juice is not included in the buffet offer and just added $9 for 2 glasses of orange juce.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The hotel was very family friendly, and the resort fees provided nice value (i.e. complementary nightly appetizer,morning breakfast pastry, and nightly gelato)
 
Hotel Location & Nearby Attractions

With a stay at Eilan Hotel and Spa, Ascend Resort Collection in San Antonio (Far North Central), you'll be a 3-minute drive from Six Flags Fiesta Texas and 7 minutes from The Shops of La Cantera. This 4.5-star resort is 2.6 mi (4.2 km) from The Rim Shopping Center and 3 mi (4.8 km) from University of Texas-San Antonio.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and a spa tub. Additional amenities at this Mediterranean resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in San Antonio? This resort has 11000 square feet (1022 square meters) of space consisting of a conference center and a meeting room.

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at the restaurant or snacks in the resort's coffee shop/café. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 163 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Pet Policy for Eilan Hotel and Spa, Ascend Resort Collection
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Eilan Hotel and Spa, Ascend Resort Collection, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Eilan Hotel and Spa, Ascend Resort Collection are listed below.

Pets not allowed
Only service animals are allowed

Additional Hotel Details
Parking height restrictions apply

Eilan Hotel and Spa, Ascend Resort Collection Hotel Amenities

Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Conference center & rooms
  • One meeting room
  • Conference space & rooms
  • 24-hour / 7 Days business center
  • Conference space size : feet -
  • Ballroom on site
  • Banquet hall on site
  • Wedding & banquet services
Entertainment & Activities
  • Tennis on property
Fitness Services
  • GYM - Fitness facilities
Games & Sports
  • Outdoor tennis courts -
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
General Amenities
  • Elevator & lift on property
General Amenities
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Vending machine available
Internet
  • Computer station
  • Free internet
  • Wired Internet access - Free
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Bellhop & Porter service
  • Express check out
  • Luggage storage facilities
  • Concierge service
  • Free news papers in lobby
Outdoor
  • Terrace on property
  • TV in common areas
  • Garden on property
  • Outdoor furniture
Parking Services
  • Valet parking - Extra Charge
Pool Facilities
  • Outdoor Swimming Pool
  • Pool cabanas - Extra Charge
Pool Facilities
  • Pool sun chaise loungers
  • Kids pool
Property Features
  • Smoke free property
  • Roll in shower
  • Multilingual staff
Restaurants & Bars
  • Bar & lounge
  • Bar at Poolside
  • Hotel Restaurant
  • Café or Coffee shop
Shopping
  • Gift shops or news stand
  • Grocery - convenience store
Spa Services
  • Turkish bath - Hammam
  • Hair salon & barber
  • Full service spa on property
  • Spa Room(s)
  • Sauna / Steam room
  • Spa services
  • Jacuzzi / Spa Tub

About Ascend Collection By Choice Brand Hotels

The Ascend Hotel Collection is a unique brand from Choice hotels International featuring historic and boutique hotels and resorts. It bills itself as a pioneering ‘soft brand’ concept in the hotel industry. It currently has over 250 hotels under its portfolio and over 70 hotels in the pipeline all around the world. Its primary markets include the U.S., France, Norway, the U.K, Sweden, Caribbean region, Australia, Turkey, and Canada.

Thanks to the strategic alliance between Choice and vacation ownership company Bluegreen Vacations since 2013, Ascend Hotel Collection saw significant expansion in the years that followed, especially into the primary resort market. Several other locations are expected to open this 2019 in several U.S. markets such as Napa, California; Philadelphia; Brooklyn, N.Y.; and Long Island City, N.Y.

Among its latest additions to its portfolio of hotels as of this writing is the 133-room Beaufort Hotel located on Crystal Coast. This hotel offers spectacular views of Rachel Carlson Nature Reserve and Taylor Creek. It is under the management of North Carolina-based Concord Hospitality and owned by Beaufort Hospitality Enterprises, LLC.  Another new member of the brand is the Capitol Hotel in Hartford, Connecticut. This hotel, which just underwent renovation, offers stunning views of the State Capitol Building of Connecticut, after which Capitol Hotel is named.

Distances are displayed to the nearest 0.1 mile and kilometer.

Six Flags Fiesta Texas - 1.4 km / 0.9 mi
The Rim Shopping Center - 2 km / 1.2 mi
The Shops of La Cantera - 2.8 km / 1.7 mi
University of Texas-San Antonio - 4.1 km / 2.6 mi
Palmer Course at La Cantera - 4.5 km / 2.8 mi
Leon Springs Dancehall - 8.9 km / 5.5 mi
Huebner Oaks - 9.3 km / 5.8 mi
USAA Corporate Office Headquarters - 9.6 km / 5.9 mi
Friedrich Wilderness Park - 10 km / 6.2 mi
Cedar Creek Golf Course - 10.4 km / 6.5 mi
Dub Farris Athletic Complex - 13.6 km / 8.4 mi
South Texas Medical Center - 14.2 km / 8.8 mi
Our Lady of Guadalupe Catholic Church - 15 km / 9.3 mi
University of Texas Health and Science Center at San Antonio - 15.3 km / 9.5 mi
CHRISTUS Santa Rosa Hospital - Medical Center - 15.7 km / 9.8 mi

The preferred airport for Eilan Hotel and Spa, Ascend Resort Collection is San Antonio, TX (SAT-San Antonio Intl.) - 23.9 km / 14.8 mi

User
David
 
1/10
Very Poor
Pros: The valets were nice guys.
Cons: Everything else. The front desk staff was rude, housekeeping tried to make me leave my room an hour before a 10am checkout. Who has a 10am checkout in a luxury hotel?
User
Eloy
 
7/10
Good
Pros: Asked for a late checkout at 12 noon they said no has to checkout at 11am then they stared calling at 10:30 am to make sure we checking out and then nocking on the door as well
User
Ashley
 
5/10
Fair
Pros: The original decor is still untouched from when they opened.
Cons: With it's new management/ resort group, this hotel is completely different than when it opened. Customer service has taken a hit and it is nowhere near a 4.5 star hotel anymore. It's very obvious in the little things that are no longer a priority.
User
Verified Hotel Guest
 
5/10
Fair
Pros: location
Cons: Check out is 10 am even though it states 11 am on the room door. Staff fairly haughty.
User
Joanne
 
5/10
Fair
Cons: The pool was full of green algae all over walls and steps
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: Beautiful
Cons: Parking is 35$ Extra fee 25$.Free parking is very far away
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The staff was great and the hotel was beautiful
User
Jennifer
 
2/10
Poor
Pros: It's pretty
Cons: The front desk clerk was horrible. He set the tone. I'll never stay there again. As we were in the elevator leaving the hotel another party spoke amongst themselves about the poor service & how they preferred the hotel down the street.
User
Toni
 
10/10
Exceptional
Pros: The resort fee included tangible items you can actually received. The manager sent us a wine and cheese sampler complimentary because we missed the wine tasting one hour before. It was truly first class. The bed was extremely comfortable.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Pool
Cons: No
User
Lilia
 
10/10
Exceptional
Pros: architecture and interior design.
Cons: I was not impressed with the restaurant breakfast buffet. Also, they did not disclose that the orange juice is not included in the buffet offer and just added $9 for 2 glasses of orange juce.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The hotel was very family friendly, and the resort fees provided nice value (i.e. complementary nightly appetizer,morning breakfast pastry, and nightly gelato)