Exceptional

It was exceptional

Pros: Everything

Cons: Everything

I will definitely visit again

Pros: It was very quiet and clean

Enjoyed it greatly, plan to...

Cons: The pull out bed was horrible. Still feeling it.

Very good

enjoyed it, would probably stay...

Pros: space of room, comfortable bed

Cons: bathroom was a little small, room was a little smelly, and the sliding glass door was a little concerning for safety, also the distance from my room to the main part of the hotel was quite long

Good

Pros: The room size was good. Bar was nice.

Cons: No privacy at pool. Dirty dishes left in hallway, terrible handicapped parking, toilets in room to low. Hotel needed some upgrades, looked a little shabby in places.

Superb

Cons: This price quoted was supposed to be all inclusive of fees and taxes. I got charged 10 dollars a day for parking which is ridiculous as the hotel was empty in the off season

Exceptional

Pros: The hotel was clean,staff was nice and the rooms were spacious. We stayed here to go to Busch Gardens for Christmas and it was less than 5 minutes away.

Cons: I have no complaints.

Exceptional

Pleasant

Pros: There is no microwave and no vending machine anywhere in the hotel. Charged 2.50 for a bottle of water.

Superb

Cons: Didnt get to eat breakfast, line too long, only 1 server. Breakfast sandwiches were also sold out!

Good

I wish I had not...

Pros: Thank goodness the bathroom was very clean with good towels.

Cons: My Christmas was ruined. Upon check-in, the desk clerk displayed a questionable pause at my booking from the booking.com website. I asked what was wrong, but then she just offered me a cookie and no real explanation. She said the restaurant would be open that evening 12.24 and that they served wonderful food. When I returned that evening for a good dinner, I was told no staff came in to work and It wasn't open afterall. I was instructed to travel up rt 60 for lots of places to eat. Yeah, not exactly true on Christmas eve. Oh well. --Before arriving to the hotel, I called to discuss and prepare for all of this and to question the required covid mask policy mentioned in my confirmation email. I expressed this was an unwelcome surprise. The desk agent said this was an old correspondence from Hilton and should disregard it. He also promised a microwave for.my room in liu of the planned Christmas day 12.25 restaurant closure. Upon check-in I was denied this and it was not delivered to my room. I found the room with the King size bed. The bed was sunk in the entire middle which made for a horrible sleeping surface. I had to end my trip early from these issues. I was told I would not be refunded for checking out a day early by another rude desk clerk. I wished her a Merry Christmas and left. I picked Hilton for a reason, but this location did not measure up to the expectation or reputation with which I am familiar. I will look elsewhere at other companies for a nice place to stay next time. I am very disappointed I spent a lot of money on this vacation stay at Doubletree Hilton Williamsburg. In the end, I drove home hungry and sore from a lack of much needed rest.

Exceptional

Exceptional

Not what I expected from...

Pros: Property had lots of parking

Cons: The restaurant did not open until 5 many in my group were elderly. I asked the resturant staff if they would be able to accommodate our group. I was assured that it would not be a problem. However it was a problem as the menu was reduced due to not having enough staff. The resturant opened early one day for us.

Very good

Superb

Upon entering the smell was...

Pros: Cleanliness and front desk staff were perfection

Cons: The restaurant for breakfast was not maintained well