Reasonable value.

Pros: Aging property but maintained nonetheless. Reasonable value for the rate charged.

Exceptional

Pros: I love the customer service and the employees was very nice

Cons: It wasn't nothing that I didn't like I like everything about it

I look forward to the...

Pros: Friendly staff and quiet comfy stay, we stay at this location very often and will continue to stay during all of our visits to this part of western NC

Exceptional

Good

Pros: Good shower pressure and temp. Friendly staff. Light dry breakfast. Good location.

Cons: Room wasn't cleaned well and the carpet needs a heavy cleaning. Smell of cigarettes smoke.

Wouldn’t stay again.

Pros: I stayed one night, and chose not to extend. I’m a travel nurse, and travel alone often so safety is important for me. This facility is away from the road, tucked away and didn’t feel safe to me. Very easy to miss your turn. The room safety latch was non existent, and you could literally see outside through the latch. Not okay during cold winter months, not to mention the fact anyone could kick the door in if they wanted to. Just know it’s not secured at all. This hotel prompted me to order safety door locks for when I travel. They also took a deposit. Not worth it in my opinion, at all.

Cons: Didn’t feel safe at all, cold air coming in through door due to lack of sufficient locks, could not get comfortable at all.

Exceptional

Superb

Exceptional

Pros: Was quite clean people very polite and very reasonable. Room as king bed. BIG ROOM.

Cons: Nothing

Exceptional

Pros: Was quite clean people very polite and very reasonable. Room as king bed. BIG ROOM.

Cons: Nothing

Don't bother

Pros: The room was nice and clean and the location was fine. The "mountain view" description was a bit misleading and included a lot of trash.

Cons: The man that checked me in was rude about my dog. I always add pet friendly in my room requests. I was told I'd be charged $20 a day minimum and more if he thought it was warranted. There was also man who kept passing my room and trying to look in. I was given a 2nd floor room even though I'm disabled

Don't bother

Pros: The room was nice and clean and the location was fine. The "mountain view" description was a bit misleading and included a lot of trash.

Cons: The man that checked me in was rude about my dog. I always add pet friendly in my room requests. I was told I'd be charged $20 a day minimum and more if he thought it was warranted. There was also man who kept passing my room and trying to look in. I was given a 2nd floor room even though I'm disabled

Pros: very good overall. We like about the cleanliness, so many channels on TV, it has a fridge, can get free ice.

Cons: It would be wonderfull if there are more selections on breakfast menu.

Passable

Pros: Minimal selection

Cons: Outdated.

Breakfast Trouble Here.You Will Not...

Pros: Pretty rooms.

Cons: The breakfast items were terrible. Very disappointing breakfast. All "starchey sugary" items and no protein choices at all. Stale and hard oatmeal pies, badly watered down orange juice, sugary granola bars, starch, starch, and more starch. Please add protein choices like breakfast sandwiches or meats (bacon, ham or sausage) and at the very least have boiled eggs available. Americans typically eat more protein than what was available at your breakfast serve. Enough with the "starchey sugary" breakfast items already. You need to add protein choices for happy consumers.........Another side note, they do not have any microwaves in the hotel rooms here, which is strange, everywhere now a days have microwaves, everywhere but here, that is. They do have one small microwave clear down in the front office. So, if you want to heat up your food you must get dressed and treck clear down to the front lobby and stand in line behind the other patrons that are also reheating their food. Annoying and inconvenient to say the least.......WATCH OUT FOR THIS - NOT A SINGLE LUGGAGE CART AT ALL ON THIS PROPERTY. YOU WILL BE LUGGING ALL YOUR SUITCASES BY HAND YOURSELF WITH NO CART. - For us it took several trips, would have been so much easier with even one small cart helping. Just a heads up.

Passable

Pros: Minimal selection

Cons: Outdated.

Breakfast Trouble Here.You Will Not Like The Breakfast. NO LUGGAGE CARTS. No Microwaves In The Rooms

Pros: Pretty rooms.

Cons: The breakfast items were terrible. Very disappointing breakfast. All "starchey sugary" items and no protein choices at all. Stale and hard oatmeal pies, badly watered down orange juice, sugary granola bars, starch, starch, and more starch. Please add protein choices like breakfast sandwiches or meats (bacon, ham or sausage) and at the very least have boiled eggs available. Americans typically eat more protein than what was available at your breakfast serve. Enough with the "starchey sugary" breakfast items already. You need to add protein choices for happy consumers.........Another side note, they do not have any microwaves in the hotel rooms here, which is strange, everywhere now a days have microwaves, everywhere but here, that is. They do have one small microwave clear down in the front office. So, if you want to heat up your food you must get dressed and treck clear down to the front lobby and stand in line behind the other patrons that are also reheating their food. Annoying and inconvenient to say the least.......WATCH OUT FOR THIS - NOT A SINGLE LUGGAGE CART AT ALL ON THIS PROPERTY. YOU WILL BE LUGGING ALL YOUR SUITCASES BY HAND YOURSELF WITH NO CART. - For us it took several trips, would have been so much easier with even one small cart helping. Just a heads up.

Perfect

Exceptional

Exceptional

Pros: Fine