Congress Plaza Hotel

  • 520 South Michigan Avenue , Chicago, Illinois 60605
  • 520 South Michigan Avenue , Chicago, Illinois - 60605
  • 855-516-1090
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Outstanding value on upcoming dates.
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Family Suite
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1 King Bed and 2 Double Beds

538-sq-foot (50-sq-meter) room with courtyard views


Internet - Free WiFi and wired Internet access

Entertainment - Premium channels

Food & Drink - Refrigerator, coffee/tea maker, and room service

Sleep - Hypo-allergenic bedding

Bathroom - Private bathroom, deep soaking bathtub

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Free cribs/infant beds
  • Television
  • Cable TV service
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Free wired Internet
  • Desk
  • Deep soaking bathtub
  • In-room climate control (air conditioning)
Standard Suite, 1 King Bed, Lakeside
Standard Suite, 1 King Bed, Lakeside
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1 King Bed

538-sq-foot (50-sq-meter) room with lake views


Internet - Free WiFi and wired Internet access

Entertainment - Premium channels

Food & Drink - Refrigerator, coffee/tea maker, and room service

Sleep - Hypo-allergenic bedding

Bathroom - Private bathroom, deep soaking bathtub

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Free cribs/infant beds
  • Television
  • Cable TV service
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Free wired Internet
  • Desk
  • Deep soaking bathtub
  • In-room climate control (air conditioning)
Standard Room, 1 King Bed, Lake View
Standard Room, 1 King Bed, Lake View
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1 King Bed

251-sq-foot (23-sq-meter) room with lake views


Internet - Free WiFi and wired Internet access

Entertainment - Premium channels

Food & Drink - Refrigerator, coffee/tea maker, and room service

Sleep - Hypo-allergenic bedding

Bathroom - Private bathroom, deep soaking bathtub

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Free cribs/infant beds
  • Television
  • Cable TV service
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Free wired Internet
  • Desk
  • Deep soaking bathtub
  • In-room climate control (air conditioning)
Standard Room, 2 Double Beds, Lake View
Standard Room, 2 Double Beds, Lake View
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2 Double Beds

251-sq-foot (23-sq-meter) room with lake views


Internet - Free WiFi and wired Internet access

Entertainment - Premium channels

Food & Drink - Refrigerator, coffee/tea maker, and room service

Sleep - Hypo-allergenic bedding

Bathroom - Private bathroom, deep soaking bathtub

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Free cribs/infant beds
  • Television
  • Cable TV service
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Free wired Internet
  • Desk
  • Deep soaking bathtub
  • In-room climate control (air conditioning)
Standard Room, 2 Double Beds
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2 Double Beds

237-sq-foot (22-sq-meter) room with city views


Internet - Free WiFi and wired Internet access

Entertainment - Premium channels

Food & Drink - Refrigerator, coffee/tea maker, and room service

Sleep - Hypo-allergenic bedding

Bathroom - Private bathroom, deep soaking bathtub

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Free cribs/infant beds
  • Television
  • Cable TV service
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Free wired Internet
  • Desk
  • Deep soaking bathtub
  • In-room climate control (air conditioning)
Standard Room, 1 Queen Bed
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1 Queen Bed

194-sq-foot (18-sq-meter) room with city views


Internet - Free WiFi and wired Internet access

Entertainment - Premium channels

Food & Drink - Refrigerator, coffee/tea maker, and room service

Sleep - Hypo-allergenic bedding

Bathroom - Private bathroom, deep soaking bathtub

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Smoking And Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Smoking and Non-Smoking
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Free cribs/infant beds
  • Television
  • Cable TV service
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Free wired Internet
  • Desk
  • Deep soaking bathtub
  • In-room climate control (air conditioning)
Standard Room, 1 King Bed
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1 King Bed

278-sq-foot (26-sq-meter) room with city views


Internet - Free WiFi and wired Internet access

Entertainment - Premium channels

Food & Drink - Refrigerator, coffee/tea maker, and room service

Sleep - Hypo-allergenic bedding

Bathroom - Private bathroom, deep soaking bathtub

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Free cribs/infant beds
  • Television
  • Cable TV service
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Free wired Internet
  • Desk
  • Deep soaking bathtub
  • In-room climate control (air conditioning)
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Congress Plaza Hotel Hotel

Hotel Location & Nearby Attractions

With a stay at Congress Plaza Hotel, you'll be centrally located in Chicago, steps from Columbia College Chicago and Museum of Contemporary Photography. This hotel is 0.2 mi (0.3 km) from Auditorium Building and Theatre and 0.2 mi (0.4 km) from Fine Arts Building.


Popular Hotel Amenities and Features

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and a banquet hall.


Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 50000 square feet (4645 square meters), including conference space. Self parking (subject to charges) is available onsite.


Restaurants, Bars, Lounge & Dining options

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available for a fee.


Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 870 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.


Congress Plaza Hotel Hotel Amenities


  • Speedy check-in
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 2
  • 24-hour front desk
  • Conference Facilities
  • Business center
  • Porter/bellhop
  • Meeting Room Facilities
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free Wireless Internet
  • Self parking (surcharge)
  • Free wired Internet
  • Valet parking (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 4645
  • Luggage storage
  • Breakfast available (surcharge)
  • Hotel Restaurant
  • Hotel Concierge Services
  • Conference space size (feet) - 50000
  • Gift shops or newsstand
  • Shopping on site
  • Banquet hall
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wedding services
  • In-room accessibility
  • Assistive listening devices available
  • Multilingual staff
 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Congress Plaza Hotel - Chicago, Illinois Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Roosevelt University - 0.1 km / 0.1 mi
Columbia College Chicago - 0.1 km / 0.1 mi
Grant Park - 0.1 km / 0.1 mi
Lakefront Trail - 0.1 km / 0.1 mi
Museum of Contemporary Photography - 0.1 km / 0.1 mi
Auditorium Building and Theatre - 0.1 km / 0.1 mi
Fine Arts Building - 0.2 km / 0.1 mi
State Street - 0.3 km / 0.2 mi
Buckingham Fountain - 0.4 km / 0.2 mi
Harold Washington Library Center - 0.5 km / 0.3 mi
Symphony Center - 0.5 km / 0.3 mi
Art Institute of Chicago - 0.5 km / 0.3 mi
Millennium Park - 0.8 km / 0.5 mi
Michigan Avenue - 0.9 km / 0.6 mi
Chicago Cultural Center - 0.9 km / 0.6 mi

The nearest airports are:
Chicago, IL (MDW-Midway Intl.) - 17.5 km / 10.9 mi
Chicago, IL (PWK-Chicago Executive) - 37.2 km / 23.1 mi

The preferred airport for Congress Plaza Hotel is Chicago, IL (ORD-O'Hare Intl.).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Chicago, Illinois Hotels

 
 

Helpful Info & FAQs

Is free wireless internet access available at this hotel?

Yes, Congress Plaza Hotel in Chicago offers free WiFi access to guests.

What is the check-in policy?

The checking times for Congress Plaza Hotel are between 3:00 PM and . The minimum age to check-in is 18.

What is the check-out time?

This Congress Plaza Hotel's check-out time is 12:00 PM.

What brand is Congress Plaza Hotel?

Congress Plaza Hotel is an independent hotel.

What is the street address for Congress Plaza Hotel?

The address for Congress Plaza Hotel is 520 South Michigan Avenue, Chicago, Illinois 60605

What is the price for tonight?

Based on recent averages, the price for tonight can start at 155.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 155 per night.

Recommended landmarks, attractions or things to do around CONGRESS PLAZA HOTEL?

CONGRESS PLAZA HOTEL is within minutes from Roosevelt University - 0.1 km / 0.1 mi , Columbia College Chicago - 0.1 km / 0.1 mi and Grant Park - 0.1 km / 0.1 mi

Which the best airport near CONGRESS PLAZA HOTEL?

The preferred airport for Congress Plaza Hotel is Chicago, IL (ORD-O'Hare Intl.). The airport is conveniently located when visiting this Chicago hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Congress Plaza Hotel Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Congress Plaza Hotel Reviews Summary

UserDouglas
6/10
 
Pleasant
Pros: Fantastic location for tourists who want to walk and see the sights of Chicago. Staff members were friendly.
Cons: It is an old historic hotel that needs a bit of updating but it is ok.
UserDennis
9/10
 
Wonderful
Pros: Loved the location, the look, feel and history of the building.
Cons: That it was haunted lol
UserTami
9/10
 
Wonderful
Pros: Location close to the race I was running
Cons: A little dated, but was fine for purpose of my stay.
UserJames
10/10
 
Exceptional
Pros: Location and price
Cons: No not really, all was good
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Reasonable responsiveness to requests.
Cons: Can't respond in 255 characters.
UserVerified Hotel Guest
5/10
 
Fair
Pros: location
Cons: front desk was rude...finally got a room on 3rd try, but NOT with the 2 beds I ordered on here. be careful when you order a room...if you put down 2 guests, you will get a single bed. what if you were with your brother????
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Very friendly staff, nice lobby area, loved the beds-slept the best I have at a hotel in years. Old hotel meant well insulated walls-nice quiet room. Clean rooms, looks like the rooms have been remodeled recently with tile, carpet,..
Cons: Furniture in the rooms was very cheap & not well designed. The rooms did not match the beautiful lobby area in style or class. Needed my Starbucks coffee-wish they served it in the lobby or cafe like Marriott does.
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: Manager was quick to address our concerns
Cons: Cleanliness of room. Very outdated.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Clean, helpful staff ,good location
UserKevin
5/10
 
Fair
Pros: Old architecture
Cons: Needed updated. Ceiling tile in the hallway fell overnight and was still there in the morning, Toilet made a crazy sound when flushing. Overall the hotel needed an update and I felt was overpriced for the quality and location
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: Great location
Cons: Has probably seen better days
UserSusan
5/10
 
Fair
Pros: Location
Cons: Draperies were dirty, smallest tv ever!
UserJaren
7/10
 
Good
Pros: Convenient Location for Food, sites, metro, business district.
Cons: Beds are so firm that it felt like sleeping on the floor. Woke up and had back spasms. Finally folded up the comforter into four layers and slept on that the night night. Tolerable at best. Please consider adding at least a foam pad for guests.
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Great value for the price. Good location! Very pleasant and friendly staff.
Cons: Hallways could use some updating.
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Staff was very friendly the location was great. The room was very clean.
Cons: It was the smallest hotel room I have ever been in. If we were staying more than one night I would have been very closterphobic. The tv was fuzzy on all channels.
UserGregory
1/10
 
Very Poor
Pros: Location about the only good thing
Cons: -No food service after 10pm -Rooms were very warm, no way to cool down (air conditioning) -creepy hotel -Bed was hard, not very comfortable
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: The location and the cleanliness is excellent. I also enjoy the extreme quietness. Normally the staff is excellent, just had a problem with the front desk for the first time in 5 years.
Cons: Refused to allow me to check in for almost a half-hour using the same debit card(Netspend) I have been using there for 5 years. Turned me away at 12:30am with nowhere to go until I demanded a manager even though my room was pre-paid. Frustrating/tired.
UserKaryn
10/10
 
Exceptional
Pros: First time staying at the Congress Hotel downtown Chicago hundred twenty five year old establishment in very good shape beautiful had a restaurant everything you need it didn't have to go anywhere when do the Bears game checked out Millennium and Graham P
UserVerified Hotel Guest
3/10
 
Poor
Pros: The staff was courteous and accommodating. The lake view was a nice plus.
Cons: The AC unit in the room was too old, too loud, and didnt keep the room warm enough. The curtains did not fit properly.
UserRyan
9/10
 
Wonderful
Pros: The hotel was the perfect location and tge staff was all just wonderful.
Cons: Wish u could control the temperature in your room.
 

Amenities

  • Speedy check-in
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 2
  • 24-hour front desk
  • Conference Facilities
  • Business center
  • Porter/bellhop
  • Meeting Room Facilities
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free Wireless Internet
  • Self parking (surcharge)
  • Free wired Internet
  • Valet parking (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 4645
  • Luggage storage
  • Breakfast available (surcharge)
  • Hotel Restaurant
  • Hotel Concierge Services
  • Conference space size (feet) - 50000
  • Gift shops or newsstand
  • Shopping on site
  • Banquet hall
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wedding services
  • In-room accessibility
  • Assistive listening devices available
  • Multilingual staff

Distances are displayed to the nearest 0.1 mile and kilometer.

Roosevelt University - 0.1 km / 0.1 mi
Columbia College Chicago - 0.1 km / 0.1 mi
Grant Park - 0.1 km / 0.1 mi
Lakefront Trail - 0.1 km / 0.1 mi
Museum of Contemporary Photography - 0.1 km / 0.1 mi
Auditorium Building and Theatre - 0.1 km / 0.1 mi
Fine Arts Building - 0.2 km / 0.1 mi
State Street - 0.3 km / 0.2 mi
Buckingham Fountain - 0.4 km / 0.2 mi
Harold Washington Library Center - 0.5 km / 0.3 mi
Symphony Center - 0.5 km / 0.3 mi
Art Institute of Chicago - 0.5 km / 0.3 mi
Millennium Park - 0.8 km / 0.5 mi
Michigan Avenue - 0.9 km / 0.6 mi
Chicago Cultural Center - 0.9 km / 0.6 mi

The nearest airports are:
Chicago, IL (MDW-Midway Intl.) - 17.5 km / 10.9 mi
Chicago, IL (PWK-Chicago Executive) - 37.2 km / 23.1 mi

The preferred airport for Congress Plaza Hotel is Chicago, IL (ORD-O'Hare Intl.).

User
Douglas
 
6/10
Pleasant
Pros: Fantastic location for tourists who want to walk and see the sights of Chicago. Staff members were friendly.
Cons: It is an old historic hotel that needs a bit of updating but it is ok.
User
Dennis
 
9/10
Wonderful
Pros: Loved the location, the look, feel and history of the building.
Cons: That it was haunted lol
User
Tami
 
9/10
Wonderful
Pros: Location close to the race I was running
Cons: A little dated, but was fine for purpose of my stay.
User
James
 
10/10
Exceptional
Pros: Location and price
Cons: No not really, all was good
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Reasonable responsiveness to requests.
Cons: Can't respond in 255 characters.
User
Verified Hotel Guest
 
5/10
Fair
Pros: location
Cons: front desk was rude...finally got a room on 3rd try, but NOT with the 2 beds I ordered on here. be careful when you order a room...if you put down 2 guests, you will get a single bed. what if you were with your brother????
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Very friendly staff, nice lobby area, loved the beds-slept the best I have at a hotel in years. Old hotel meant well insulated walls-nice quiet room. Clean rooms, looks like the rooms have been remodeled recently with tile, carpet,..
Cons: Furniture in the rooms was very cheap & not well designed. The rooms did not match the beautiful lobby area in style or class. Needed my Starbucks coffee-wish they served it in the lobby or cafe like Marriott does.
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: Manager was quick to address our concerns
Cons: Cleanliness of room. Very outdated.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Clean, helpful staff ,good location
User
Kevin
 
5/10
Fair
Pros: Old architecture
Cons: Needed updated. Ceiling tile in the hallway fell overnight and was still there in the morning, Toilet made a crazy sound when flushing. Overall the hotel needed an update and I felt was overpriced for the quality and location
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: Great location
Cons: Has probably seen better days
User
Susan
 
5/10
Fair
Pros: Location
Cons: Draperies were dirty, smallest tv ever!
User
Jaren
 
7/10
Good
Pros: Convenient Location for Food, sites, metro, business district.
Cons: Beds are so firm that it felt like sleeping on the floor. Woke up and had back spasms. Finally folded up the comforter into four layers and slept on that the night night. Tolerable at best. Please consider adding at least a foam pad for guests.
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Great value for the price. Good location! Very pleasant and friendly staff.
Cons: Hallways could use some updating.
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Staff was very friendly the location was great. The room was very clean.
Cons: It was the smallest hotel room I have ever been in. If we were staying more than one night I would have been very closterphobic. The tv was fuzzy on all channels.
User
Gregory
 
1/10
Very Poor
Pros: Location about the only good thing
Cons: -No food service after 10pm -Rooms were very warm, no way to cool down (air conditioning) -creepy hotel -Bed was hard, not very comfortable
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: The location and the cleanliness is excellent. I also enjoy the extreme quietness. Normally the staff is excellent, just had a problem with the front desk for the first time in 5 years.
Cons: Refused to allow me to check in for almost a half-hour using the same debit card(Netspend) I have been using there for 5 years. Turned me away at 12:30am with nowhere to go until I demanded a manager even though my room was pre-paid. Frustrating/tired.
User
Karyn
 
10/10
Exceptional
Pros: First time staying at the Congress Hotel downtown Chicago hundred twenty five year old establishment in very good shape beautiful had a restaurant everything you need it didn't have to go anywhere when do the Bears game checked out Millennium and Graham P
User
Verified Hotel Guest
 
3/10
Poor
Pros: The staff was courteous and accommodating. The lake view was a nice plus.
Cons: The AC unit in the room was too old, too loud, and didnt keep the room warm enough. The curtains did not fit properly.
User
Ryan
 
9/10
Wonderful
Pros: The hotel was the perfect location and tge staff was all just wonderful.
Cons: Wish u could control the temperature in your room.