818 Hotel + Pool, Ascend Hotel Collection

  • 20157 Ventura Blvd , Woodland Hills, California 91364
  • 20157 Ventura Blvd , Woodland Hills, California - 91364
  • 855-516-1090
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Outstanding value on upcoming dates.
Call us for Summer Deals
 
 

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Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
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1 King Bed

280 sq feet


Internet - Free WiFi

In Room Entertainment - Cable channels and pay movies

Food and Beverages - Refrigerator, coffee/tea maker, and microwave (on request)

Bed Type and Features - Linens

Restrooms & Showers - Partially open bathroom, shower, and hydromassage showerhead

Extra Features - Free weekday newspaper, iron/ironing board, and laptop workspace

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Room is accessed via exterior corridors

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Microwave - by request
  • Hydro-massage showerhead
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Access by exterior corridors
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Complimentary weekday newspaper
  • Shower only
  • Pay movies
Room, 1 King Bed, Non Smoking
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1 King Bed

280 sq feet


Internet - Free WiFi

In Room Entertainment - Cable channels and pay movies

Food and Beverages - Refrigerator, coffee/tea maker, and microwave (on request)

Bed Type and Features - Linens

Restrooms & Showers - Private bathroom, shower, and hydromassage showerhead

Extra Features - Free weekday newspaper, iron/ironing board, and laptop workspace

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Room is accessed via exterior corridors

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Microwave - by request
  • Hydro-massage showerhead
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Access by exterior corridors
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Complimentary weekday newspaper
  • Shower only
  • Pay movies
Room, 1 King Bed
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1 King Bed

205 sq feet


Internet - Free WiFi

In Room Entertainment - Cable channels and pay movies

Food and Beverages - Refrigerator, coffee/tea maker, and microwave (on request)

Bed Type and Features - Linens

Restrooms & Showers - Partially open bathroom, shower, and hydromassage showerhead

Extra Features - Free weekday newspaper, iron/ironing board, and laptop workspace

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Room is accessed via exterior corridors

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Microwave - by request
  • Hydro-massage showerhead
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Access by exterior corridors
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Complimentary weekday newspaper
  • Shower only
  • Pay movies
Room, 2 Queen Beds
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2 Queen Beds

280 sq feet


Internet - Free WiFi

In Room Entertainment - Cable channels and pay movies

Food and Beverages - Refrigerator, coffee/tea maker, and microwave (on request)

Bed Type and Features - Linens

Restrooms & Showers - Partially open bathroom, shower, and hydromassage showerhead

Extra Features - Free weekday newspaper, iron/ironing board, and laptop workspace

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Room is accessed via exterior corridors

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Microwave - by request
  • Hydro-massage showerhead
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Access by exterior corridors
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Complimentary weekday newspaper
  • Shower only
  • Pay movies
Deluxe Room, 2 Double Beds, Non Smoking
Deluxe Room, 2 Double Beds, Non Smoking
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2 Double Beds

300 sq feet


Internet - Free WiFi

In Room Entertainment - Cable channels and pay movies

Food and Beverages - Refrigerator, coffee/tea maker, and microwave (on request)

Bed Type and Features - Linens

Restrooms & Showers - Private bathroom, shower, and hydromassage showerhead

Extra Features - Free weekday newspaper, iron/ironing board, and laptop workspace

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Room is accessed via exterior corridors

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Microwave - by request
  • Hydro-massage showerhead
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Access by exterior corridors
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Complimentary weekday newspaper
  • Shower only
  • Pay movies
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Queen Beds

300 sq feet


Internet - Free WiFi

In Room Entertainment - Cable channels and pay movies

Food and Beverages - Refrigerator, coffee/tea maker, and microwave (on request)

Bed Type and Features - Linens

Restrooms & Showers - Partially open bathroom, shower, and hydromassage showerhead

Extra Features - Free weekday newspaper, iron/ironing board, and laptop workspace

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Room is accessed via exterior corridors

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Microwave - by request
  • Hydro-massage showerhead
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Access by exterior corridors
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Complimentary weekday newspaper
  • Shower only
  • Pay movies
 

About The Hotel

  Call us for secret deals: 855-516-1090

About 818 Hotel + Pool, Ascend Hotel Collection Hotel

Hotel Location & Nearby Attractions

With a stay at 818 Hotel + Pool, Ascend Hotel Collection in Woodland Hills, you'll be 7 mi (11.3 km) from Sherman Oaks Galleria and 7.6 mi (12.2 km) from California State University-Northridge. This motel is 10.8 mi (17.3 km) from Topanga State Park and 14.7 mi (23.7 km) from J. Paul Getty Museum.

Popular Hotel Amenities and Features

Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a 24-hour fitness center.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Renovations

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 99 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Pet Policy for 818 Hotel + Pool, Ascend Hotel Collection
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at 818 Hotel + Pool, Ascend Hotel Collection, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of 818 Hotel + Pool, Ascend Hotel Collection are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Gap period enforced between guest stays 48 hours
Shield between guests and staff in main contact areas
No cribs (infant beds) available
Individually-wrapped food options are not available
No rollaway/extra beds available
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Contactless check-in is available
Protective clothing is not available to guests

818 Hotel + Pool, Ascend Hotel Collection Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Business, Conference & Meetings
  • One meeting room
Fitness Services
  • 24/7 fitness facilities
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
  • Free news papers in lobby
Parking Services
  • Self parking - Free
Pool Facilities
  • Pool umbrellas
Pool Facilities
  • Pool sun chaise loungers
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
  • Multilingual staff
Spa Services
  • Jacuzzi / Spa Tub

About Comfort Inn By Choice Brand Hotels

Comfort Inn is the hotel brand under the Choice Hotels group that was founded in 1981. The company was launched to be able to fill in the gap in proving more lodging facilities to a growing demand in the mid-range hotel brands in the United States. At present, there are over 2,600 operating hotels under the Comfort Inn and Comfort Suites brand of Choice Hotels nationwide.

For almost three decades, Comfort Inn has been America’s top provider for pleasant accommodations and lodgings for business travelers, families and tourists. Last 2011, the company unveiled a new set of design for their hotels aimed to provide their guests with the best modern experience they can ever get. Comfort Inn felt the need to provide a space that is designed to make their guests at home and to make every hotel room personalized for their needs. Expansions for the Comfort properties began and were implemented rapidly since 2012 which includes removing franchises from over 600 properties that failed to keep up with the Choice Hotel group standards.

A rebranded Comfort Inn hotel was welcomed in 2018 and was merged with Comfort Suites creating one group under the Comfort Inn & Suites hotel brand.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around 818 Hotel + Pool, Ascend Hotel Collection - Woodland Hills, California Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Westfield Topanga - 6.1 km / 3.8 mi
Sherman Oaks Galleria - 11.3 km / 7 mi
Sherman Oaks Castle Park - 12 km / 7.5 mi
California State University-Northridge - 12.2 km / 7.6 mi
Iceland Ice Skating Rink - 15.2 km / 9.5 mi
Skirball Cultural Center - 16 km / 9.9 mi
Topanga State Park - 17.3 km / 10.8 mi
CBS Studio Center - 18.6 km / 11.6 mi
Malibu Hindu Temple - 19.5 km / 12.1 mi
Franklin Canyon Park - 20 km / 12.4 mi
Corriganville Park - 22 km / 13.7 mi
Los Angeles National Cemetery - 22.6 km / 14 mi
Providence Holy Cross Medical Center - 22.7 km / 14.1 mi
Wat Thai of Los Angeles - 22.7 km / 14.1 mi
Topanga State Beach - 23.6 km / 14.7 mi

The nearest airports are:
Los Angeles, CA (LAX-Los Angeles Intl.) - 41.2 km / 25.6 mi
Van Nuys, CA (VNY) - 19.3 km / 12 mi
Burbank, CA (BUR-Bob Hope) - 27.5 km / 17.1 mi
Hawthorne, CA (HHR-Hawthorne Municipal) - 44.2 km / 27.5 mi
Santa Paula, CA (SZP) - 76 km / 47.2 mi

The preferred airport for 818 Hotel + Pool, Ascend Hotel Collection is Los Angeles, CA (LAX-Los Angeles Intl.).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Woodland Hills, California Hotels

 
 

Helpful Info & FAQs

Is free parking available at the 818 Hotel + Pool, Ascend Hotel Collection?

Yes, parking is available free of cost at the 818 Hotel + Pool, Ascend Hotel Collection. This is one of the hotels in Woodland Hills with Free Parking.

Does this property have a swimming pool?

Yes, 818 Hotel + Pool, Ascend Hotel Collection has a hotel pool.

What is the check-in policy?

The checking times for 818 Hotel + Pool, Ascend Hotel Collection are between 3:00 PM and anytime.

What is the check-out time?

This 818 Hotel + Pool, Ascend Hotel Collection's check-out time is 11:00 AM.

What brand is 818 Hotel + Pool, Ascend Hotel Collection?

818 Hotel + Pool, Ascend Hotel Collection is a part of Comfort Inn By Choice.

What is the street address for 818 Hotel + Pool, Ascend Hotel Collection?

The address for 818 Hotel + Pool, Ascend Hotel Collection is 20157 Ventura Blvd, Woodland Hills, California 91364

What is the price for tonight?

Based on recent averages, the price for tonight can start at 117.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 117 per night.

When was the 818 Hotel + Pool, Ascend Hotel Collection built?

The 818 Hotel + Pool, Ascend Hotel Collection in Woodland Hills was built in 1973.

How many guest rooms are at 818 Hotel + Pool, Ascend Hotel Collection?

The 818 Hotel + Pool, Ascend Hotel Collection has a total of 99 guest rooms.

How many floors does the 818 Hotel + Pool, Ascend Hotel Collection have?

This Woodland Hills hotel has 3 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers. Other themes include Family.

Recommended landmarks, attractions or things to do around 818 HOTEL + POOL, ASCEND HOTEL COLLECTION?

818 HOTEL + POOL, ASCEND HOTEL COLLECTION is within minutes from Westfield Topanga - 6.1 km / 3.8 mi , Sherman Oaks Galleria - 11.3 km / 7 mi and Sherman Oaks Castle Park - 12 km / 7.5 mi

Which the best airport near 818 HOTEL + POOL, ASCEND HOTEL COLLECTION?

The preferred airport for 818 Hotel + Pool, Ascend Hotel Collection is Los Angeles, CA (LAX-Los Angeles Intl.). The airport is conveniently located when visiting this Woodland Hills hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

818 Hotel + Pool, Ascend Hotel Collection Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

818 Hotel + Pool, Ascend Hotel Collection Reviews Summary

UserChunta
7/10
 
Good
Pros: No breakfast as web said
UserThomas
8/10
 
Very Good
Pros: Pleasant staff
Cons: Hot water unreliable. Leaking water thru air conditioner/wall.
UserEdward
10/10
 
Exceptional
Pros: Even though the hotel was under construction, the staff and room were very clean and comfortable.
Cons: Because of construction, there was no breakfast. But I understand that. Will stay there again.
UserAbraham
2/10
 
Poor
Pros: Location
Cons: I choose this hotel because, they offer free breakfast but, when I arrived they told me that they are not serving anymore breakfast. This is a false advertising.Very disappointed. Thanks Abraham
UserVerified Hotel Guest
8/10
 
Very Good
Pros: They are in the midst of a remodel (something you didn't tell me about). The rooms are nice, but more attention needs to paid to details. Breakfast was good.
Cons: Swimming pool was closed during construction and a lot of construction noise during the day (hammering, sawing etc) making it impossible to sleep in - something you also didn't warn me about.
UserKimberly
1/10
 
Very Poor
Pros: I loved the location, the breakfast options, the new designs of the rooms - very upscale.
Cons: There was a lot of construction going on & the pool was closed (probably why I got such a good rate). Unfortunately, I had a guest who created a such a scene, lying that I was asked to leave the property! Thankfully, the mgr did not charge me.
UserSteven
2/10
 
Poor
Pros: Best thing about hotel was location.
Cons: Hotel has major construction going on, dust and horrible smell in room. Pool closed. Booked 2 adults got 1 bed. No indoor pool as advertised. Staff would smile and say "no" to requests, ie extra towels. Bad experience overall.
UserLorrie
1/10
 
Very Poor
Pros: The staff attempted to deny me a room due to my service animal. A security guard (excuse spelling), blurted out that I would be responsible for any damages of the animal. I explained to him that I am a responsible disabled veteran...
Cons: The suggestion that I was not a responsible customer. I responsibly served in a war for my country, I would of course be responsible for a motel room. I will never stay at that location ever again!
 
Hotel Location & Nearby Attractions

With a stay at 818 Hotel + Pool, Ascend Hotel Collection in Woodland Hills, you'll be 7 mi (11.3 km) from Sherman Oaks Galleria and 7.6 mi (12.2 km) from California State University-Northridge. This motel is 10.8 mi (17.3 km) from Topanga State Park and 14.7 mi (23.7 km) from J. Paul Getty Museum.

Popular Hotel Amenities and Features

Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a 24-hour fitness center.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Renovations

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 99 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Pet Policy for 818 Hotel + Pool, Ascend Hotel Collection
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at 818 Hotel + Pool, Ascend Hotel Collection, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of 818 Hotel + Pool, Ascend Hotel Collection are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Gap period enforced between guest stays 48 hours
Shield between guests and staff in main contact areas
No cribs (infant beds) available
Individually-wrapped food options are not available
No rollaway/extra beds available
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Contactless check-in is available
Protective clothing is not available to guests

818 Hotel + Pool, Ascend Hotel Collection Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Business, Conference & Meetings
  • One meeting room
Fitness Services
  • 24/7 fitness facilities
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
  • Free news papers in lobby
Parking Services
  • Self parking - Free
Pool Facilities
  • Pool umbrellas
Pool Facilities
  • Pool sun chaise loungers
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
  • Multilingual staff
Spa Services
  • Jacuzzi / Spa Tub

About Comfort Inn By Choice Brand Hotels

Comfort Inn is the hotel brand under the Choice Hotels group that was founded in 1981. The company was launched to be able to fill in the gap in proving more lodging facilities to a growing demand in the mid-range hotel brands in the United States. At present, there are over 2,600 operating hotels under the Comfort Inn and Comfort Suites brand of Choice Hotels nationwide.

For almost three decades, Comfort Inn has been America’s top provider for pleasant accommodations and lodgings for business travelers, families and tourists. Last 2011, the company unveiled a new set of design for their hotels aimed to provide their guests with the best modern experience they can ever get. Comfort Inn felt the need to provide a space that is designed to make their guests at home and to make every hotel room personalized for their needs. Expansions for the Comfort properties began and were implemented rapidly since 2012 which includes removing franchises from over 600 properties that failed to keep up with the Choice Hotel group standards.

A rebranded Comfort Inn hotel was welcomed in 2018 and was merged with Comfort Suites creating one group under the Comfort Inn & Suites hotel brand.

Distances are displayed to the nearest 0.1 mile and kilometer.

Westfield Topanga - 6.1 km / 3.8 mi
Sherman Oaks Galleria - 11.3 km / 7 mi
Sherman Oaks Castle Park - 12 km / 7.5 mi
California State University-Northridge - 12.2 km / 7.6 mi
Iceland Ice Skating Rink - 15.2 km / 9.5 mi
Skirball Cultural Center - 16 km / 9.9 mi
Topanga State Park - 17.3 km / 10.8 mi
CBS Studio Center - 18.6 km / 11.6 mi
Malibu Hindu Temple - 19.5 km / 12.1 mi
Franklin Canyon Park - 20 km / 12.4 mi
Corriganville Park - 22 km / 13.7 mi
Los Angeles National Cemetery - 22.6 km / 14 mi
Providence Holy Cross Medical Center - 22.7 km / 14.1 mi
Wat Thai of Los Angeles - 22.7 km / 14.1 mi
Topanga State Beach - 23.6 km / 14.7 mi

The nearest airports are:
Los Angeles, CA (LAX-Los Angeles Intl.) - 41.2 km / 25.6 mi
Van Nuys, CA (VNY) - 19.3 km / 12 mi
Burbank, CA (BUR-Bob Hope) - 27.5 km / 17.1 mi
Hawthorne, CA (HHR-Hawthorne Municipal) - 44.2 km / 27.5 mi
Santa Paula, CA (SZP) - 76 km / 47.2 mi

The preferred airport for 818 Hotel + Pool, Ascend Hotel Collection is Los Angeles, CA (LAX-Los Angeles Intl.).

User
Chunta
 
7/10
Good
Pros: No breakfast as web said
User
Thomas
 
8/10
Very Good
Pros: Pleasant staff
Cons: Hot water unreliable. Leaking water thru air conditioner/wall.
User
Edward
 
10/10
Exceptional
Pros: Even though the hotel was under construction, the staff and room were very clean and comfortable.
Cons: Because of construction, there was no breakfast. But I understand that. Will stay there again.
User
Abraham
 
2/10
Poor
Pros: Location
Cons: I choose this hotel because, they offer free breakfast but, when I arrived they told me that they are not serving anymore breakfast. This is a false advertising.Very disappointed. Thanks Abraham
User
Verified Hotel Guest
 
8/10
Very Good
Pros: They are in the midst of a remodel (something you didn't tell me about). The rooms are nice, but more attention needs to paid to details. Breakfast was good.
Cons: Swimming pool was closed during construction and a lot of construction noise during the day (hammering, sawing etc) making it impossible to sleep in - something you also didn't warn me about.
User
Kimberly
 
1/10
Very Poor
Pros: I loved the location, the breakfast options, the new designs of the rooms - very upscale.
Cons: There was a lot of construction going on & the pool was closed (probably why I got such a good rate). Unfortunately, I had a guest who created a such a scene, lying that I was asked to leave the property! Thankfully, the mgr did not charge me.
User
Steven
 
2/10
Poor
Pros: Best thing about hotel was location.
Cons: Hotel has major construction going on, dust and horrible smell in room. Pool closed. Booked 2 adults got 1 bed. No indoor pool as advertised. Staff would smile and say "no" to requests, ie extra towels. Bad experience overall.
User
Lorrie
 
1/10
Very Poor
Pros: The staff attempted to deny me a room due to my service animal. A security guard (excuse spelling), blurted out that I would be responsible for any damages of the animal. I explained to him that I am a responsible disabled veteran...
Cons: The suggestion that I was not a responsible customer. I responsibly served in a war for my country, I would of course be responsible for a motel room. I will never stay at that location ever again!