The staff was exceptionally attentive to our needs. The manager Luca made sure to welcome us and bid us goodbye. I recei

Pros: Absolutely gorgeous hotel. The property is beautifully landscaped.

Very good

Pros: Location and the pool, breakfast, terrace view of the room are awesome, and the reception staff is helpful

Cons: The showering are would leak water outside and make whole restroom wet, the bar closes too early

Great hotel. Would visit again!

Pros: Location is perfect. We visited alot of Costa Smerelda over our stay and ventured in land too. Facilities, staff and food were amazing.

Cons: If I was being picky the swimming pool was freezing! Almost to the point where I thought they must've cooled it on purpose.

Exceptional

Superb

Pros: The staff were very friendly and helpful. The concierge and many went above and beyond to make sure we had a wonderful experience.

Cons: Location is slide to town but not at all walkable. They have a shuttle service but the times were awkward and cabs were outrageously priced.

A very pleasant surprise that exceeded expectations

Pros: Excellent property exceptional staff

Cons: Beds are too hard and stiff

it was a great

Pros: very quiet and clean

Cons: the price little bit high

Exceptional

A true five star experience from the rooms to the restaurants and really the best staff.

Pros: Beautiful property in a superb location.

it was enjoyable

Cons: there was no wifi in the room. Not fixed despite promises. I gave up cpmplaining.

Superb

Pros: Very pleasant Hotel. Lovely grounds. Good staff

Cons: Pricey. And music at main pool was terrible

Top 25 Hotels in Europe

Pros: The employee-guest-ratio is phenomenal (1:2).

Cons: The wifi could be stronger.

Good

Pros: Clean Hotel, Beautiful Grounds

Cons: Terrible Customer Service from the Front Desk

probably not going back

Pros: good location , staff was friendly and nice

Cons: we got charged for 2 sun beds at the beach. we only spent 10 min at the beach. the attendant there didnt inform us that there was a fee for using it . it was 6pm already when we got to the beach. it was 160 euros , when I wrote to complain they didnt even bother to reply

Exceptional

Very good

Perfect

Would love to come back

Pros: Service

Cons: No iron in the room

A fabulous property but quite expensive for what it is (like everything in Italy)

Pros: Stunning location, excellent pool area, close to amazing beaches, tasty restaurant, super nice and helpful staff, great views from the room

Cons: If you are one of those lucky people that is either completely retired or has a job that lets you completely disconnect, then the Wi-Fi situation is just fine. If, on the other hand, you work in order to pay for lavish vacations like this you should bring your own satellite dish (starlink) because this internet is lower quality than the one I had in 1993 when I used a phone line to connect to AOL. Its also possible that the Germans in WW2 had a faster system using Morse code. So to summarize, their Wi-Fi is completely worthless for anything other than a text message. Highly suggest the satellite or a family of obedient pigeons to send your mail. Next, lets talk about the gym. Most hotels in Europe strongly support the development of diabetes by feeding us amazing food and offering no options to exercise. My girlfriend gained 5 kg on this trip as a consequence of these cruel and unusual policies. This hotel actually has a gym but it is case study in irony. Lots of space and lots of equipment that is really effective if you have not gone through puberty yet. The machines have basically one setting and unless you are 8 or 88 years old, they wont be building any muscle. So why not actually put equipment that is useful? Oh yes there are some dumbbells that are potentially useful for small children to play with. Finally, lets talk about the cocktails and overall value of the location. Each of the cocktails was priced as if they were crafted by mermaids, blessed by angels, and sprinkled with gold flakes. These elixirs of life, or so we thought from the price, were actually watered down mostly tasteless drinks where you could imagine the presence of alcohol but you couldnt be sure it was actually present. The overall situation in this country is that you should be prepared to bend over real good once you get off the place and prepare for a good beating. You will do so happily because the views and beaches are spectacular.

Exceptional

Pros: This is a beautiful hotel with five stunning swimming pools. The staff is very helpful, the food is great and the rooms are beautiful. The beach is 300ms away. Excellent venue!