Decent

Pros: Very small beds

Cons: The beds. The cleaning service

Exceptional

Pros: The property was very clean and well placed.

It was perfect for our purposes.

Pros: Great location. Room was big enough, especially for a NYC hotel. I really appreciated the purified water refill stations and beverage station in the lobby.

Cons: One of my text requests never was attended to, but the texting system generally worked well.

I was worth the price but dont plan to check in on ti

Pros: The location, rooftop terrace and cleanliness were excellent.

Cons: I was extremely disappointed that my 3 pm check in was delayed until 340 pm . I front desk was borderline rude this is NYC 3 pm is when we start the process. This is not the norm in two other hotels I recently stayed in in the Rea.

It was perfect for our...

Pros: Great location. Room was big enough, especially for a NYC hotel. I really appreciated the purified water refill stations and beverage station in the lobby.

Cons: One of my text requests never was attended to, but the texting system generally worked well.

I was worth the price...

Pros: The location, rooftop terrace and cleanliness were excellent.

Cons: I was extremely disappointed that my 3 pm check in was delayed until 340 pm . I front desk was borderline rude “ this is NYC “ 3 pm is when we start the process. This is not the norm in two other hotels I recently stayed in in the Rea.

Superb

Exceptional

Very good

Very good

Perfect

Exceptional

Get the descriptions on Booking sorted out

Pros: Location is great! Close to attractions and the subway.

Cons: This time I came back to New York to show my daughter this big and wonderful city! I chose this hotel based on the description on Booking(.com). It promised me a hotel in a good location in a quiet area. A room of 33 square meter with two single beds and a sitting area. I was hoping for a nice view. For our 7 nights stay I knew we would spend some time in the room. We got an approximate 20 square meter room with a sitting area consisting of an armchair sandwiched between a bed and the desk. The room was dark like a cave with a windows to a deep atrium. The area was reasonly quiet but the vents in the room was running all the time - thats something to get used to. When I did a complaint about the room by telling that I expected to get a room that (to some extent) fitted the description found on Booking (22 square meters isnt 33 square meters!). I was told: "we have no 2 floor plans or room layouts that are just the same - configurations and square footage may vary slightly" ... but by 10 square meters! and they didn't know anything about a seating area. I just didnt get what I paid for. Then I expected to pay for what I got. But there could be no question of a decline in the price. One of the most disappointing hotel stays I have experienced in the US. My recommendation for the hotel - get the descriptions on Booking sorted out.

Unremarkable, you pay for location

Pros: You pay for location. The rest is pretty average.

Cons: Discourteous receptionist (Carlos) and lazy housekpeeing (our room had a nearly depleted toilet paper when we arrived and we had to ask for blankets for the sofa bed despite having booked for 4 people).

Superb

Pros: Location is great, closer to the subway. Staff is well trained and helpful.

Get the descriptions on Booking...

Pros: Location is great! Close to attractions and the subway.

Cons: This time I came back to New York to show my daughter this big and wonderful city! I chose this hotel based on the description on Booking(.com). It promised me a hotel in a good location in a quiet area. A room of 33 square meter with two single beds and a sitting area. I was hoping for a nice view. For our 7 nights stay I knew we would spend some time in the room. We got an approximate 20 square meter room with a sitting area consisting of an armchair sandwiched between a bed and the desk. The room was dark like a cave with a windows to a deep atrium. The area was reasonly quiet but the vents in the room was running all the time - thats something to get used to. When I did a complaint about the room by telling that I expected to get a room that (to some extent) fitted the description found on Booking (22 square meters isn’t 33 square meters!). I was told: "we have no 2 floor plans or room layouts that are just the same - configurations and square footage may vary slightly" ... but by 10 square meters! and they didn't know anything about a seating area. I just didn’t get what I paid for. Then I expected to pay for what I got. But there could be no question of a decline in the price. One of the most disappointing hotel stays I have experienced in the US. My recommendation for the hotel - get the descriptions on Booking sorted out.

Unremarkable, you pay for location

Pros: You pay for location. The rest is pretty average.

Cons: Discourteous receptionist (Carlos) and lazy housekpeeing (our room had a nearly depleted toilet paper when we arrived and we had to ask for blankets for the sofa bed despite having booked for 4 people).

Superb

Pros: Location is great, closer to the subway. Staff is well trained and helpful.

Exceptional

Pros: this property was clean and in a great location to all the train/subway lines! super safe and you have the WTC area right in front of the hotel!

Exceptional

Pros: this property was clean and in a great location to all the train/subway lines! super safe and you have the WTC area right in front of the hotel!