Charlotte Marriott Southpark

  • 2200 Rexford Rd , Charlotte, North Carolina 28211
  • 2200 Rexford Rd , Charlotte, North Carolina - 28211
  • 855-516-1090
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Outstanding value on upcoming dates.
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Club Room, 2 Queen Beds
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2 Queen Beds

450 sq feet


Club Level - Club Lounge access and light refreshments

Internet - WiFi

In Room Entertainment - 55-inch Smart TV with premium channels, Netflix, iPod dock

Food and Beverages - Coffee/tea maker, 24-hour room service, and free bottled water

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, and turndown service

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request

Pleasure - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Grab bar in bathtub, doorbell and phone notification, wheelchair accessible, low-height counter and sink, visual fire alarm, hand-held showerhead, closed-captioned TV, and lever door handles

Need to Know - No rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Complimentary newspaper
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Handheld showerhead
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • Netflix
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • Low height counters and sink
  • TV - Cable Service
  • 24 hours Room service
  • Non Smoking
  • TV - Premium channels
  • Grab-bar near toilet
  • WiFi - Extra Charge
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Lever door handles
  • Premium bedding
  • Heating - In-room climate control
  • Shower only
  • Pay movies
  • docking station for iPod
  • Wheelchair accessible
  • Down comforter
Room, 2 Queen Beds
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2 Queen Beds

450 sq feet


Internet - WiFi

In Room Entertainment - 55-inch Smart TV with premium channels, Netflix, iPod dock

Food and Beverages - Coffee/tea maker, 24-hour room service, and free bottled water

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, and turndown service

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request

Pleasure - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair accessible, closed-captioned TV, hand-held showerhead, lever door handles, low-height counter and sink, and grab bar near toilet

Need to Know - No rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Complimentary newspaper
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Handheld showerhead
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • Netflix
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • Low height counters and sink
  • TV - Cable Service
  • 24 hours Room service
  • Non Smoking
  • TV - Premium channels
  • Grab-bar near toilet
  • WiFi - Extra Charge
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Lever door handles
  • Premium bedding
  • Heating - In-room climate control
  • Shower only
  • Pay movies
  • docking station for iPod
  • Wheelchair accessible
  • Down comforter
Concierge Room, Club Room, 1 King Bed
Concierge Room, Club Room, 1 King Bed
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1 King Bed

450 sq feet


Club Level - Club Lounge access and light refreshments

Internet - WiFi

In Room Entertainment - 55-inch Smart TV with premium channels, Netflix, iPod dock

Food and Beverages - Coffee/tea maker, 24-hour room service, and free bottled water

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, and turndown service

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Grab bar in bathtub, doorbell and phone notification, wheelchair accessible, low-height counter and sink, visual fire alarm, hand-held showerhead, closed-captioned TV, and lever door handles

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Complimentary newspaper
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Handheld showerhead
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • Netflix
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • Low height counters and sink
  • TV - Cable Service
  • 24 hours Room service
  • Non Smoking
  • TV - Premium channels
  • Grab-bar near toilet
  • WiFi - Extra Charge
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Lever door handles
  • Premium bedding
  • Heating - In-room climate control
  • Shower only
  • Pay movies
  • docking station for iPod
  • Wheelchair accessible
  • Down comforter
Room, 1 King Bed
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

450 sq feet


Internet - WiFi

In Room Entertainment - 55-inch Smart TV with premium channels, Netflix, iPod dock

Food and Beverages - Coffee/tea maker, 24-hour room service, and free bottled water

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, and turndown service

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Hand-held showerhead, closed-captioned TV, grab bar near toilet, roll-in shower, visual fire alarm, wheelchair accessible, doorbell and phone notification, lever door handles, and low-height counter and sink

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Complimentary newspaper
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Handheld showerhead
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • Netflix
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • Low height counters and sink
  • TV - Cable Service
  • 24 hours Room service
  • Non Smoking
  • TV - Premium channels
  • Grab-bar near toilet
  • WiFi - Extra Charge
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Lever door handles
  • Premium bedding
  • Heating - In-room climate control
  • Shower only
  • Pay movies
  • docking station for iPod
  • Wheelchair accessible
  • Down comforter
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Charlotte Marriott Southpark Hotel

Hotel Location & Nearby Attractions

With a stay at Charlotte Marriott Southpark in Charlotte (SouthPark), you'll be a 2-minute drive from SouthPark Mall and 9 minutes from Queens University of Charlotte. This 4-star hotel is 5.5 mi (8.9 km) from Charlotte Convention Center and 5.7 mi (9.2 km) from Bank of America Stadium.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Business, Other Amenities

Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Charlotte? This hotel has facilities measuring 8091 square feet (752 square meters), including conference space. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy American cuisine at Rexford Park Public House, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 199 guestrooms featuring iPod docking stations and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Pet Policy for Charlotte Marriott Southpark
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Charlotte Marriott Southpark, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Charlotte Marriott Southpark are listed below.

Pets allowed
Only dogs are allowed
Service animals are exempt from fees/restrictions
Only service animals are allowed

Charlotte Marriott Southpark Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Business, Conference & Meetings
  • Conference Facilities
  • Conference space size : meters -
  • Meeting Room Facilities
  • Conference space size : feet -
  • Ballroom on site
  • Banquet hall on site
  • Wedding & banquet services
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Hotel Restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
General Amenities
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Laundry Room
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Concierge service
  • Free news papers in lobby
Parking Services
  • Self parking - Free
  • Valet parking - Extra Charge
Pool Facilities
  • Pool sun chaise loungers
  • Outdoor Swimming Pool
  • Pool umbrellas
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Coffee & tea in common areas
  • Restaurant

About Marriott Hotels & Resorts Brand Hotels

If you are looking for an affordable yet comfortable place to stay during your travels, look for Marriot Hotels & Resorts in the area you are headed for. This hotel brand is the flagship of Marriott Internationals, and it offers full-service resorts and hotels. Founded in 1950 with two motels to start off, Marriott Hotels has come far throughout the years, and has become a major player in the hospitality business.

Since its beginnings, the company has branched out its offerings to include resorts. In fact, its first resort hotel was established in 1967 in Arizona, and was called Camelback Inn. The hotel chain then expanded to neighbouring areas within the United States. Afterwards, expansion went global with one of its memorable hotels in Acapulco, Mexico in 1969. By 1975, a new structure of Marriott Hotels & Resorts opened in Amsterdam, Europe.

Presently, 566 hotels under the Marriott Hotels & Resorts were available in different locations throughout the world. Travelers can find hotels by Marriott in different places including Berlin, Brisbane, Buenos Aires, Budapest, Cairo, Cali, Doha, Frankfurt am Main, Guam, and many others.

Staying at any Marriott Hotels & Resorts affords each guest the privilege to enjoy stylish touches and sophisticated design. Booking at any of this hotel brand’s establishments is never a boring experience. Guests can liven up their stay at any of the locations as these also often includes rejuvenating spas, and much more fun amenities.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Charlotte Marriott Southpark - Charlotte, North Carolina Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

SouthPark Mall - 0.8 km / 0.5 mi
Phillips Place - 1.6 km / 1 mi
Park Road Park - 3.1 km / 1.9 mi
Queens University of Charlotte - 4.4 km / 2.7 mi
Charlotte Nature Museum - 4.6 km / 2.9 mi
Actor's Theatre of Charlotte - 5.5 km / 3.4 mi
Freedom Park - 5.7 km / 3.5 mi
Quail Hollow Club - 6.2 km / 3.8 mi
Mint Museum Randolph - 6.6 km / 4.1 mi
Carolinas Medical Center - 6.7 km / 4.2 mi
Theatre Charlotte - 7.2 km / 4.5 mi
Visulite Theatre - 7.7 km / 4.8 mi
Latta Park - 8.1 km / 5 mi
Independence Park - 8.4 km / 5.2 mi
The Park Expo & Conference Center - 8.4 km / 5.2 mi

The nearest airports are:
Charlotte, NC (CLT-Charlotte-Douglas Intl.) - 17.7 km / 11 mi
Concord, NC (USA-Concord Regional) - 40.2 km / 25 mi

The preferred airport for Charlotte Marriott Southpark is Charlotte, NC (CLT-Charlotte-Douglas Intl.).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Charlotte, North Carolina Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Charlotte Marriott Southpark?

Yes, parking is available free of cost at the Charlotte Marriott Southpark. This is one of the hotels in Charlotte with Free Parking.

Does this property have a swimming pool?

Yes, Charlotte Marriott Southpark has a hotel pool.

What is the check-in policy?

The checking times for Charlotte Marriott Southpark are between 4:00 PM and midnight. The minimum age to check-in is 18.

What is the check-out time?

This Charlotte Marriott Southpark's check-out time is 12:00 PM.

What brand is Charlotte Marriott Southpark?

Charlotte Marriott Southpark is a part of Marriott Hotels & Resorts.

What is the street address for Charlotte Marriott Southpark?

The address for Charlotte Marriott Southpark is 2200 Rexford Rd, Charlotte, North Carolina 28211

What is the price for tonight?

Based on recent averages, the price for tonight can start at 139.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 139 per night.

How many guest rooms are at Charlotte Marriott Southpark?

The Charlotte Marriott Southpark has a total of 199 guest rooms.

How many floors does the Charlotte Marriott Southpark have?

This Charlotte hotel has 6 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family.

Recommended landmarks, attractions or things to do around CHARLOTTE MARRIOTT SOUTHPARK?

CHARLOTTE MARRIOTT SOUTHPARK is within minutes from SouthPark Mall - 0.8 km / 0.5 mi , Phillips Place - 1.6 km / 1 mi and Park Road Park - 3.1 km / 1.9 mi

Which the best airport near CHARLOTTE MARRIOTT SOUTHPARK?

The preferred airport for Charlotte Marriott Southpark is Charlotte, NC (CLT-Charlotte-Douglas Intl.). The airport is conveniently located when visiting this Charlotte hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Charlotte Marriott Southpark Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Charlotte Marriott Southpark Reviews Summary

UserGordon
1/10
 
Very Poor
Pros: We actually checked out and went to another hotel
Cons: Dirty. Not a 3.5 star hotel in any way. Run down
UserLeslie
6/10
 
Pleasant
Cons: Room had an odor
UserVerified Hotel Guest
7/10
 
Good
Cons: The staff is RUDE RUDE RUDE. I called after we left to ask a question & was put on hold for THIRTY-TWO minutes. When I finally reached a person, she cut me off in the middle of my question. This is not the customer service I expect for this amount of $.
UserWilliam
10/10
 
Exceptional
Pros: The decor, location and smell.
Cons: didn't have a hot tub
UserBob
9/10
 
Wonderful
Pros: Very stylish and attractive. Good location. Shower was really nice.
Cons: The mattress was horrible. We stayed there three years ago and it was fine. Backaches every morning. How unpleasant.
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: Awesome upgrades since the last visit
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The location is great
Cons: Room was dirty; asked twice to have it re-cleaned and never got the cobwebs from the corners. Left the dirty containers from room service behind. Had to ask for an ice bucket; coffee maker but nothing to put it in (cup/mug). Staff didn't care.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Such a nice boutique style hotel. Never expected it, very clean.
 
Hotel Location & Nearby Attractions

With a stay at Charlotte Marriott Southpark in Charlotte (SouthPark), you'll be a 2-minute drive from SouthPark Mall and 9 minutes from Queens University of Charlotte. This 4-star hotel is 5.5 mi (8.9 km) from Charlotte Convention Center and 5.7 mi (9.2 km) from Bank of America Stadium.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Business, Other Amenities

Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Charlotte? This hotel has facilities measuring 8091 square feet (752 square meters), including conference space. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy American cuisine at Rexford Park Public House, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 199 guestrooms featuring iPod docking stations and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Pet Policy for Charlotte Marriott Southpark
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Charlotte Marriott Southpark, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Charlotte Marriott Southpark are listed below.

Pets allowed
Only dogs are allowed
Service animals are exempt from fees/restrictions
Only service animals are allowed

Charlotte Marriott Southpark Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Business, Conference & Meetings
  • Conference Facilities
  • Conference space size : meters -
  • Meeting Room Facilities
  • Conference space size : feet -
  • Ballroom on site
  • Banquet hall on site
  • Wedding & banquet services
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Hotel Restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
General Amenities
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Laundry Room
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Concierge service
  • Free news papers in lobby
Parking Services
  • Self parking - Free
  • Valet parking - Extra Charge
Pool Facilities
  • Pool sun chaise loungers
  • Outdoor Swimming Pool
  • Pool umbrellas
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Coffee & tea in common areas
  • Restaurant

About Marriott Hotels & Resorts Brand Hotels

If you are looking for an affordable yet comfortable place to stay during your travels, look for Marriot Hotels & Resorts in the area you are headed for. This hotel brand is the flagship of Marriott Internationals, and it offers full-service resorts and hotels. Founded in 1950 with two motels to start off, Marriott Hotels has come far throughout the years, and has become a major player in the hospitality business.

Since its beginnings, the company has branched out its offerings to include resorts. In fact, its first resort hotel was established in 1967 in Arizona, and was called Camelback Inn. The hotel chain then expanded to neighbouring areas within the United States. Afterwards, expansion went global with one of its memorable hotels in Acapulco, Mexico in 1969. By 1975, a new structure of Marriott Hotels & Resorts opened in Amsterdam, Europe.

Presently, 566 hotels under the Marriott Hotels & Resorts were available in different locations throughout the world. Travelers can find hotels by Marriott in different places including Berlin, Brisbane, Buenos Aires, Budapest, Cairo, Cali, Doha, Frankfurt am Main, Guam, and many others.

Staying at any Marriott Hotels & Resorts affords each guest the privilege to enjoy stylish touches and sophisticated design. Booking at any of this hotel brand’s establishments is never a boring experience. Guests can liven up their stay at any of the locations as these also often includes rejuvenating spas, and much more fun amenities.

Distances are displayed to the nearest 0.1 mile and kilometer.

SouthPark Mall - 0.8 km / 0.5 mi
Phillips Place - 1.6 km / 1 mi
Park Road Park - 3.1 km / 1.9 mi
Queens University of Charlotte - 4.4 km / 2.7 mi
Charlotte Nature Museum - 4.6 km / 2.9 mi
Actor's Theatre of Charlotte - 5.5 km / 3.4 mi
Freedom Park - 5.7 km / 3.5 mi
Quail Hollow Club - 6.2 km / 3.8 mi
Mint Museum Randolph - 6.6 km / 4.1 mi
Carolinas Medical Center - 6.7 km / 4.2 mi
Theatre Charlotte - 7.2 km / 4.5 mi
Visulite Theatre - 7.7 km / 4.8 mi
Latta Park - 8.1 km / 5 mi
Independence Park - 8.4 km / 5.2 mi
The Park Expo & Conference Center - 8.4 km / 5.2 mi

The nearest airports are:
Charlotte, NC (CLT-Charlotte-Douglas Intl.) - 17.7 km / 11 mi
Concord, NC (USA-Concord Regional) - 40.2 km / 25 mi

The preferred airport for Charlotte Marriott Southpark is Charlotte, NC (CLT-Charlotte-Douglas Intl.).

User
Gordon
 
1/10
Very Poor
Pros: We actually checked out and went to another hotel
Cons: Dirty. Not a 3.5 star hotel in any way. Run down
User
Leslie
 
6/10
Pleasant
Cons: Room had an odor
User
Verified Hotel Guest
 
7/10
Good
Cons: The staff is RUDE RUDE RUDE. I called after we left to ask a question & was put on hold for THIRTY-TWO minutes. When I finally reached a person, she cut me off in the middle of my question. This is not the customer service I expect for this amount of $.
User
William
 
10/10
Exceptional
Pros: The decor, location and smell.
Cons: didn't have a hot tub
User
Bob
 
9/10
Wonderful
Pros: Very stylish and attractive. Good location. Shower was really nice.
Cons: The mattress was horrible. We stayed there three years ago and it was fine. Backaches every morning. How unpleasant.
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: Awesome upgrades since the last visit
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The location is great
Cons: Room was dirty; asked twice to have it re-cleaned and never got the cobwebs from the corners. Left the dirty containers from room service behind. Had to ask for an ice bucket; coffee maker but nothing to put it in (cup/mug). Staff didn't care.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Such a nice boutique style hotel. Never expected it, very clean.