Located in Puerto Vallarta (Romantic Zone), Casa Dona Susana is steps from Playa de los Muertos and a 3-minute drive from Malecon. This beach hotel is 4.6 mi (7.3 km) from Cruise Ship Terminal and 0.1 mi (0.1 km) from Bay of Banderas.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Take advantage of the hotel's room service.

Make yourself at home in one of the 42 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.

If you are thinking of bringing your pet and want to know if pets are allowed at Casa Dona Susana, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Casa Dona Susana are listed below.

Pets not allowed

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Contactless check-out is available
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
• Guest accommodation is sealed after cleaning
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Children not allowed
• Contactless check-in is available
• Masks are compulsory at the property
• No cribs (infant beds) available
• No rollaway/extra beds available
• Caters to adults only
• Commonly-touched surfaces are cleaned with disinfectant