Superb

Nasty

Pros: Nothing it was nasty and had mildew

Cons: It stunk beds were so hard had holes in every blanket

Exceptional

Exceptional

Pros: Easy check in, clean, very comfortable beds and very nice staff

Cons: A little outdated by very comfy bed and clean room

Superb

Superb

Bad

Cons: Upon my arrival I didn't notice anything out of the ordinary with the room, but the following morning while I was taking a shower I noticed a huge disgusting stain of what appeared to be stool and bodily fluids on the outside of the toilet. I proceeded to call the front desk and talked to Miss Mary, so she could also assess the situation, she told me there wasn't any manager on site and that she would leave a note and make sure that a manager would reach back to me on the following Monday (2 days later). I didn't receive any call from any staff of the Best Western at Slidell Hotel on the following Monday, therefore I proceeded to call the Hotel on the following Tuesday, I spoke to Brittany, who also assured me she was going to relay the message to a manager and had them call me back. Again, I never received a call back on that Tuesday or Wednesday, so I proceeded to call the hotel again on Wednesday , this time I spoke to Chelsea whom told me she couldn't find any notes of the incident that occurred during my stay, and to please email the hotel regarding the incident with the pictures of the incident. I repeatedly contacted staff and property manager Martin Patel for over 2 weeks now, the only staff that reached back to me was the housekeeping manager to inform me that the housekeeping that was assigned to clean the room I had stayed in had been fired. Realistically, how is that helping my situation? I am utterly appalled with the nature of this incident and the way it has been handled this far. I find it very unprofessional, and beneath Best Western standards that a paying customer receives this kind of treatment.

Superb

Pros: Lady at check in was very nice and helpful. Room was clean and spacious

Cons: Coffee tasted like it was instant. Breakfast room extremely small. Seating for 10 in the room a d 8 more in the loby

Superb

Pleasant one night stay in...

Pros: Clean room and good breakfast.

Cons: Check-in wasn't the most pleasant. Next day the staff was friendly, though.

Pleasant

Pros: Location

Cons: Water was very dirty almost not fit to bath or shower

Mary way great staff member....

Pros: Did not eat breakfast. When to big Easy. Great restaurant

Cons: Toilet was to low. And window had mold.

you get what you pay...

Pros: price and breakfast included

Cons: the walls are so thin I could hear every conversation loud and clear in the room next to mine. beds were too soft

Good

Cons: The breakfast could've been better but it was okay and the kitchen staff was really nice.

Exceptional

Pros: Great location

Cons: Check in before 3 additional cost

Enjoyed our stay

Pros: Breakfast was great.

Cons: Lighting in bathroom was poor. No directions on how to use safe

Good

Pros: The bed was comfortable.

Cons: The king-size suite was too small, but it was decent for what it was.

It wasn’t very comfortable &...

Pros: Nothing

Cons: Got in our room it was dirty . Took about 10 minutes to get another room . Got into our room the fridge didn’t work ! Guest were loud & slamming doors repeatedly .

Breakfast was awesome

Pros: Value and location

Cons: Staff wasn’t people friendly

Good