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Best Western Plus Pioneer Park Inn

1908 Chena Landing Loop, Fairbanks, Alaska, 99701
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Best Western Plus Pioneer Park Inn

1908 Chena Landing Loop, Fairbanks, Alaska, 99701
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  • Suite, 1 King Bed, Non Smoking, Fireplace

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    Suite, 1 King Bed, Non Smoking, Fireplace

    1 King Bed
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Enjoy - Fireplace
    Internet - Free WiFi
    In Room Entertainment - 32-inch TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Pillowtop bed and bed sheets
    Restrooms & Showers - Private bathroom, jetted bathtub
    Extra Features - Safe and iron/ironing board (on request)
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Fire-place
    • Housekeeping (Daily)
    • In room safe
    • Iron and ironing board - by request
    • Jacuzzi / Jetted bathtub
    • Microwave
    • Non Smoking
    • Partially-open bathroom
    • Pillow-top mattress
    • Refrigerator
    • Room Linens provided
    • TV
    • TV - Cable Service
    • TV size measurement: inch
    • TV size: 32
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
    Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
    Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
    Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

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    Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    1 King Bed
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 32-inch LCD TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Pillowtop bed and bed sheets
    Restrooms & Showers - Private bathroom, jetted bathtub
    Extra Features - Safe and iron/ironing board (on request)
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Housekeeping (Daily)
    • In room safe
    • Iron and ironing board - by request
    • Jacuzzi / Jetted bathtub
    • Microwave
    • Non Smoking
    • Partially-open bathroom
    • Pillow-top mattress
    • Refrigerator
    • Room Linens provided
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 32
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

    0/0

    Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

    1 King Bed
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 32-inch TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Pillowtop bed and bed sheets
    Restrooms & Showers - Private bathroom, jetted bathtub
    Extra Features - Safe and iron/ironing board (on request)
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Housekeeping (Daily)
    • In room safe
    • Iron and ironing board - by request
    • Jacuzzi / Jetted bathtub
    • Microwave
    • Non Smoking
    • Partially-open bathroom
    • Pillow-top mattress
    • Refrigerator
    • Room Linens provided
    • TV
    • TV - Cable Service
    • TV size measurement: inch
    • TV size: 32
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
    Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
    Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
    Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

    0/0

    Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

    1 Queen Bed
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 32-inch LCD TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Pillowtop bed and bed sheets
    Restrooms & Showers - Private bathroom, jetted bathtub
    Extra Features - Safe and iron/ironing board (on request)
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Housekeeping (Daily)
    • In room safe
    • Iron and ironing board - by request
    • Jacuzzi / Jetted bathtub
    • Microwave
    • Non Smoking
    • Partially-open bathroom
    • Pillow-top mattress
    • Refrigerator
    • Room Linens provided
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 32
  • Standard Room, 1 Queen Bed, Accessible, Non Smoking
    Standard Room, 1 Queen Bed, Accessible, Non Smoking
    Standard Room, 1 Queen Bed, Accessible, Non Smoking
    Standard Room, 1 Queen Bed, Accessible, Non Smoking
    Standard Room, 1 Queen Bed, Accessible, Non Smoking

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    Standard Room, 1 Queen Bed, Accessible, Non Smoking

    1 Queen Bed
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 32-inch TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Pillowtop bed and bed sheets
    Restrooms & Showers - Private bathroom, jetted bathtub
    Extra Features - Safe and iron/ironing board (on request)
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Low-height desk, visual fire alarm, wheelchair-width doorways, wheelchair accessible, height-adjusted amenities, low-height counter and sink, roll-in shower, low-height bed, lever door handles, low-height door lock, raised toilet seat, low-height view port in door, and bathroom grab bars
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Bathroom grab bars
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • doorways with Wheelchair width
    • Housekeeping (Daily)
    • In room safe
    • Iron and ironing board - by request
    • Jacuzzi / Jetted bathtub
    • Lever door handles
    • Low height bed
    • Low height counters and sink
    • Low height desk
    • Lowered locks - deadbolt
    • Lowered peephole - view port in door
    • Microwave
    • Non Smoking
    • Partially-open bathroom
    • Pillow-top mattress
    • Refrigerator
    • Roll in shower
    • Room Linens provided
    • Toilet Seat Raised
    • TV
    • TV - Cable Service
    • TV size measurement: inch
    • TV size: 32
    • Visual fire alarm
    • Wheelchair accessible
  • Suite, 1 King Bed, Non Smoking, Jetted Tub

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    Suite, 1 King Bed, Non Smoking, Jetted Tub

    1 King Bed
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 32-inch TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Pillowtop bed and bed sheets
    Restrooms & Showers - Private bathroom, jetted bathtub
    Extra Features - Safe and iron/ironing board (on request)
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Housekeeping (Daily)
    • In room safe
    • Iron and ironing board - by request
    • Jacuzzi / Jetted bathtub
    • Microwave
    • Non Smoking
    • Partially-open bathroom
    • Pillow-top mattress
    • Refrigerator
    • Room Linens provided
    • TV
    • TV - Cable Service
    • TV size measurement: inch
    • TV size: 32
  • Standard Room, 2 Queen Beds, Accessible, Bathtub
    Standard Room, 2 Queen Beds, Accessible, Bathtub
    Standard Room, 2 Queen Beds, Accessible, Bathtub

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    Standard Room, 2 Queen Beds, Accessible, Bathtub

    2 Queen Beds
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 32-inch TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Pillowtop bed and bed sheets
    Restrooms & Showers - Private bathroom, jetted bathtub
    Extra Features - Safe and iron/ironing board (on request)
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Low-height desk, visual fire alarm, wheelchair-width doorways, wheelchair accessible, height-adjusted amenities, low-height counter and sink, accessible bathtub, low-height bed, lever door handles, low-height door lock, raised toilet seat, low-height view port in door, and bathroom grab bars
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Accessible/Walk-in bathtub
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Bathroom grab bars
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • doorways with Wheelchair width
    • Housekeeping (Daily)
    • In room safe
    • Iron and ironing board - by request
    • Jacuzzi / Jetted bathtub
    • Lever door handles
    • Low height bed
    • Low height counters and sink
    • Low height desk
    • Lowered locks - deadbolt
    • Lowered peephole - view port in door
    • Microwave
    • Non Smoking
    • Partially-open bathroom
    • Pillow-top mattress
    • Refrigerator
    • Room Linens provided
    • Toilet Seat Raised
    • TV
    • TV - Cable Service
    • TV size measurement: inch
    • TV size: 32
    • Visual fire alarm
    • Wheelchair accessible
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
    Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    0/0

    Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    2 Queen Beds
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 32-inch LCD TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Pillowtop bed and bed sheets
    Restrooms & Showers - Private bathroom, jetted bathtub
    Extra Features - Safe and iron/ironing board (on request)
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Housekeeping (Daily)
    • In room safe
    • Iron and ironing board - by request
    • Jacuzzi / Jetted bathtub
    • Microwave
    • Non Smoking
    • Partially-open bathroom
    • Pillow-top mattress
    • Refrigerator
    • Room Linens provided
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 32
  • Standard Room, 1 Queen Bed, Accessible, Bathtub
    Standard Room, 1 Queen Bed, Accessible, Bathtub
    Standard Room, 1 Queen Bed, Accessible, Bathtub
    Standard Room, 1 Queen Bed, Accessible, Bathtub
    Standard Room, 1 Queen Bed, Accessible, Bathtub

    0/0

    Standard Room, 1 Queen Bed, Accessible, Bathtub

    1 Queen Bed
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 32-inch TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Pillowtop bed and bed sheets
    Restrooms & Showers - Private bathroom, jetted bathtub
    Extra Features - Safe and iron/ironing board (on request)
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Low-height desk, visual fire alarm, wheelchair-width doorways, wheelchair accessible, height-adjusted amenities, low-height counter and sink, accessible bathtub, low-height bed, lever door handles, low-height door lock, raised toilet seat, low-height view port in door, and bathroom grab bars
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Accessible/Walk-in bathtub
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Bathroom grab bars
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • doorways with Wheelchair width
    • Housekeeping (Daily)
    • In room safe
    • Iron and ironing board - by request
    • Jacuzzi / Jetted bathtub
    • Lever door handles
    • Low height bed
    • Low height counters and sink
    • Low height desk
    • Lowered locks - deadbolt
    • Lowered peephole - view port in door
    • Microwave
    • Non Smoking
    • Partially-open bathroom
    • Pillow-top mattress
    • Refrigerator
    • Room Linens provided
    • Toilet Seat Raised
    • TV
    • TV - Cable Service
    • TV size measurement: inch
    • TV size: 32
    • Visual fire alarm
    • Wheelchair accessible

ABOUT THE HOTEL

About Best Western Plus Pioneer Park Inn Hotel

Hotel Location & Nearby Attractions

When you stay at Best Western Plus Pioneer Park Inn in Fairbanks, you'll be near the airport, within a 10-minute walk of Palace Theatre and 40 Below Fairbanks. This hotel is 3.3 mi (5.3 km) from Fort Wainwright and 0.7 mi (1.1 km) from Hoodoo Brewing Company.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.

Business, Other Amenities

Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite from the snack bar/deli serving guests of Best Western Plus Pioneer Park Inn. A complimentary continental breakfast is included.

Renovations

The property is closed between April 5 and May 14.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 74 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries.
Pet Policy for Best Western Plus Pioneer Park Inn
If you are thinking of bringing your pet and want to know if pets are allowed at Best Western Plus Pioneer Park Inn, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Best Western Plus Pioneer Park Inn are listed below.

Pets not allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

Additional Hotel Details
  • Professional property host/manager
  • Gap period enforced between guest stays - 48 hours
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Individually-wrapped food options are available for breakfast
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Commonly-touched surfaces are cleaned with disinfectant

HOTEL LOCATION

Nearest airport and around Best Western Plus Pioneer Park Inn
- Fairbanks, Alaska Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Palace Theatre - 0.5 km / 0.3 mi
40 Below Fairbanks - 0.5 km / 0.3 mi
Chena River - 0.5 km / 0.3 mi
Pioneer Air Museum - 0.6 km / 0.4 mi
Carlson Center Event Arena - 0.7 km / 0.4 mi
Pioneer Park - 0.8 km / 0.5 mi
Growden Memorial Park - 0.8 km / 0.5 mi
Hoodoo Brewing Company - 1.1 km / 0.7 mi
Fairbanks Drama Association and Children’s Theatre - 1.3 km / 0.8 mi
Fairbanks Clinic - 2.6 km / 1.6 mi
Big Dipper Ice Arena - 2.6 km / 1.6 mi
Alaska House Art Gallery - 2.8 km / 1.8 mi
Dog Mushers Museum - 3 km / 1.9 mi
Fairbanks Ice Museum - 3.2 km / 2 mi
Fairbanks Community Museum - 3.6 km / 2.2 mi

The preferred airport for Best Western Plus Pioneer Park Inn is Fairbanks Intl. Airport (FAI) - 8.4 km / 5.2 mi

EXPLORE NEARBY ATTRACTIONS, ACTIVITIES AND LOCAL EXPERIENCES

Pioneer Park
A historical park featuring museums, an antique carousel, and the SS Nenana sternwheeler. Great for families and history enthusiasts. (2.5 miles from the hotel location)
Address: 2300 Airport Way, Fairbanks, AK 99701
Morris Thompson Cultural & Visitors Center
Cultural center featuring exhibits on local history and culture, information about Fairbanks, and beautiful native art. (2.9 miles from the hotel location)
Address: 101 Dunkel St, Fairbanks, AK 99701
Creamer's Field Migratory Waterfowl Refuge
A beautiful wildlife refuge offering trails for walking and bird watching, especially known for its migratory bird populations. (4.6 miles from the hotel location)
Address: 1300 College Rd, Fairbanks, AK 99701
Chena Hot Springs Resort
Resort known for its natural hot springs, ice museum, and aurora viewing. Offers a unique Alaskan experience. (58 miles from the hotel location)
Address: 17600 Chena Hot Springs Rd, Fairbanks, AK 99712
University of Alaska Museum of the North
Museum offering a wide range of exhibits on Alaska's natural history, indigenous cultures, and art. Located on the University of Alaska Fairbanks campus. (6.5 miles from the hotel location)
Address: 1962 Yukon Dr, Fairbanks, AK 99775

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Best Western Plus Pioneer Park Inn Hotel

Is free parking available at the Best Western Plus Pioneer Park Inn?
Yes, parking is available free of cost at the Best Western Plus Pioneer Park Inn. This is one of the hotels in Fairbanks with Free Parking.
Can you get free breakfast at this hotel?
Yes, complimentary breakfast is offered to guests staying at the Best Western Plus Pioneer Park Inn, Fairbanks hotel. A good choice among Fairbanks hotels with free breakfast.
Does this property have a swimming pool?
Yes, Best Western Plus Pioneer Park Inn has a hotel pool.
What is the check-in policy?
The checking times for Best Western Plus Pioneer Park Inn are between 3:00 PM and . The minimum age to check-in is 21.
What is the check-out time?
This Best Western Plus Pioneer Park Inn's check-out time is 11:00 AM.
What brand is Best Western Plus Pioneer Park Inn?
Best Western Plus Pioneer Park Inn is a part of Best Western Hotels & Resorts.
What is the street address for Best Western Plus Pioneer Park Inn?
The address for Best Western Plus Pioneer Park Inn is 1908 Chena Landing Loop, Fairbanks, Alaska 99701
What is the price for tonight?
Based on recent averages, the price for tonight can start at 200.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 200 per night.
How many guest rooms are at Best Western Plus Pioneer Park Inn?
The Best Western Plus Pioneer Park Inn has a total of 74 guest rooms.
How many floors does the Best Western Plus Pioneer Park Inn have?
This Fairbanks hotel has 3 floors.
What is the hotel theme?
Travelers find this hotel . Other themes include Ski, Adventure sport, Hot springs, Business, City, Hot springs, Adventure sport.
Recommended landmarks, attractions or things to do around BEST WESTERN PLUS PIONEER PARK INN?
BEST WESTERN PLUS PIONEER PARK INN is within minutes from Palace Theatre - 0.5 km / 0.3 mi , 40 Below Fairbanks - 0.5 km / 0.3 mi and Chena River - 0.5 km / 0.3 mi

ADDITIONAL HOTEL REVIEWS

Best Western Plus Pioneer Park Inn Reviews Summary

  • Hotel review by Tiffany

    Tiffany

    Very Good

    Will recommend and return!

    Pros: Friendly staff, yum breakfast, clean rooms, pleasant, great location
    Cons: The pool was not clean.

  • Hotel review by Walter

    Walter

    Exceptional

    Exceptional

  • Hotel review by Andrey

    Andrey

    Very Good

    Very good

  • Hotel review by Meghan

    Meghan

    Good

    Good

    Pros: Modern than other locations
    Cons: The whirlpool in the king suit was substantially smaller than other locations The breakfast was cold and 1 piece of meat left with no replacement well before close

  • Hotel review by Wilson

    Wilson

    Exceptional

    Exceptional

  • Hotel review by Grace

    Grace

    Pleasant

    Pleasant

  • Hotel review by Grace

    Grace

    Pleasant

    Pleasant

  • Hotel review by Rejelle

    Rejelle

    Exceptional

    Pros: The staff

  • Hotel review by Rejelle

    Rejelle

    Exceptional

    Pros: The staff

  • Hotel review by Rebecca

    Rebecca

    Very Poor

    AWFUL!

    Cons: They lied regarding complimentary transportation to and from the airport and train depot. I specifically booked this hotel because of that. I was left without transportation at 8:30 pm, at the train depot. I booked the Aurora winter train ride from Anchorage ti Fairbanks. I only learned there would be no one to pick me up when I called the hotel. In addition no cab companies were available, I tried 3. I am a senior with multiple health issues. Because of the kindness of strangers Another Hotel Shuttle took me to a Best Western, unfortunately it was the wrong hotel. From there I again tried to get a cab, after an hour, another kind person drove me to this hotel. When I finally get to my room, the GUEST DIRECTORY states that this hotel provides complimentary transportation to and from the airport and train station. When I asked the front desk, they claimed that the GUEST DIRECTORY is wrong and that they have ordered new ones. Not able to count on anything from this hotel, I scheduled the airport shuttle service for my departure. When I told the shuttle service my location they said that this hotel provided free service to the airport, I informed them that this hotel will not do that. AND TO MAKE MATTERS WORSE, WHEN I CHECKED OUT, I WAS NOT GIVEN ANY PAPERWORK, I ASKED WHAT THE AMOUNT WAS, AND THE CLERK SAID HE DID NOT KNOW, AND COULD NOT PROVIDE THAT, HE SAID I WOULD GET AN EMAIL, BUT OF COURSE THAT HAS NOT COME THROUGH. I FELT AS IF I WAS IN THE TWILIGHT ZONE, NEVER IN ALL MY TRAVELS HAVE I ENCOUNTERED THIS. IT IS DESPICABLE!

  • Hotel review by Rebecca

    Rebecca

    Very Poor

    AWFUL!

    Cons: They lied regarding complimentary transportation to and from the airport and train depot. I specifically booked this hotel because of that. I was left without transportation at 8:30 pm, at the train depot. I booked the Aurora winter train ride from Anchorage ti Fairbanks. I only learned there would be no one to pick me up when I called the hotel. In addition no cab companies were available, I tried 3. I am a senior with multiple health issues. Because of the kindness of strangers Another Hotel Shuttle took me to a Best Western, unfortunately it was the wrong hotel. From there I again tried to get a cab, after an hour, another kind person drove me to this hotel.’ When I finally get to my room, the GUEST DIRECTORY states that this hotel provides complimentary transportation to and from the airport and train station. When I asked the front desk, they claimed that the GUEST DIRECTORY is wrong and that they have ordered new ones. Not able to count on anything from this hotel, I scheduled the airport shuttle service for my departure. When I told the shuttle service my location they said that this hotel provided free service to the airport, I informed them that this hotel will not do that. AND TO MAKE MATTERS WORSE, WHEN I CHECKED OUT, I WAS NOT GIVEN ANY PAPERWORK, I ASKED WHAT THE AMOUNT WAS, AND THE CLERK SAID HE DID NOT KNOW, AND COULD NOT PROVIDE THAT, HE SAID I WOULD GET AN EMAIL, BUT OF COURSE THAT HAS NOT COME THROUGH. I FELT AS IF I WAS IN THE TWILIGHT ZONE, NEVER IN ALL MY TRAVELS HAVE I ENCOUNTERED THIS. IT IS DESPICABLE!

  • Hotel review by Jose

    Jose

    Exceptional

    Pros: Swimming pool, excellent service
    Cons: Out of the way and no shuttle service, taxi fares to get to the hotel are high

  • Hotel review by Allison

    Allison

    Pleasant

    Pleasant

  • Hotel review by Allison

    Allison

    Pleasant

    Pleasant

  • Hotel review by Martin

    Martin

    Pleasant

    Pleasant

  • Hotel review by Martin

    Martin

    Pleasant

    Pleasant

  • Hotel review by Eddie

    Eddie

    Exceptional

    Perfect

  • Hotel review by Eddie

    Eddie

    Exceptional

    Exceptional

  • Hotel review by Theodore

    Theodore

    Disappointing

    Disappointing

    Cons: Hotel was crowded and the free breakfast was limited due to the number of people. Rooms could not be cooled under a certain temperature or condensation would accumulate on the floor. All vending machines were empty, and housekeeping was not available due to the lack of employees.

  • Hotel review by Theodore

    Theodore

    Disappointing

    Disappointing

    Cons: Hotel was crowded and the free breakfast was limited due to the number of people. Rooms could not be cooled under a certain temperature or condensation would accumulate on the floor. All vending machines were empty, and housekeeping was not available due to the lack of employees.