Best Western Plus Charlotte/Matthews Hotel

  • 2501 Sardis Road N , Charlotte, North Carolina 28227
  • 2501 Sardis Road N , Charlotte, North Carolina - 28227
  • 855-516-1090
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Outstanding value on upcoming dates.
Call us for Summer Deals
 
 

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Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
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1 King Bed

204 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - LCD television with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Blackout drapes/curtains, turndown service, and linens

Restrooms & Showers - Private bathroom, deep soaking bathtub

Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Complimentary newspaper
  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Turndown service
  • Microwave
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Bathtub - Deep soaking
  • Laptop friendly workstation
  • AC / In-room climate control
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
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Check Rates Check Rates

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2 Double Beds

204 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - LCD television with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Blackout drapes/curtains, turndown service, and linens

Restrooms & Showers - Private bathroom, deep soaking bathtub

Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Complimentary newspaper
  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Turndown service
  • Microwave
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Bathtub - Deep soaking
  • Laptop friendly workstation
  • AC / In-room climate control
Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

204 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - LCD television with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Blackout drapes/curtains, turndown service, and linens

Restrooms & Showers - Private bathroom, deep soaking bathtub

Extra Features - Sofa bed, free local calls, and safe; rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Complimentary newspaper
  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Turndown service
  • Microwave
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Bathtub - Deep soaking
  • Laptop friendly workstation
  • AC / In-room climate control
Standard Room, 1 King Bed, Accessible, Bathtub
Standard Room, 1 King Bed, Accessible, Bathtub
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

204 sq feet


Internet - Free WiFi

In Room Entertainment - LCD television with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Blackout drapes/curtains, turndown service, and linens

Restrooms & Showers - Private bathroom, deep soaking bathtub

Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Low-height view port in door, grab bar in bathtub, accessible bathtub, closed-captioned TV, low-height counter and sink, wheelchair-width doorways, and wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Complimentary newspaper
  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Turndown service
  • Microwave
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Bathtub - Deep soaking
  • Laptop friendly workstation
  • AC / In-room climate control
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Best Western Plus Charlotte/Matthews Hotel Hotel

Hotel Location & Nearby Attractions

With a stay at Best Western Plus Charlotte/Matthews Hotel in Charlotte (East Forest), you'll be within a 15-minute drive of Spectrum Center and EpiCentre. This hotel is 8.2 mi (13.2 km) from SouthPark Mall and 9.8 mi (15.8 km) from NASCAR Hall of Fame.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Renovations

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 88 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Pet Policy for Best Western Plus Charlotte/Matthews Hotel
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Best Western Plus Charlotte/Matthews Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Best Western Plus Charlotte/Matthews Hotel are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
No cribs (infant beds) available
Property confirms they are implementing guest safety measures Value
Social distancing measures are in place
Property follows sanitization practices of SafeStay (AHLA - USA) Value
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures Value
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Commonly-touched surfaces are cleaned with disinfectant Value
Masks are compulsory at the property

Best Western Plus Charlotte/Matthews Hotel Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Fitness Services
  • Nearby fitness center - Free use
  • GYM - Fitness facilities
General Amenities
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
General Amenities
  • Hiking/biking trails nearby
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • Laundry Room
Internet
  • Free internet
  • Wired Internet access - Free
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Safe deposit box at front desk
  • Free news papers in lobby
Outdoor
  • TV in common areas
Parking Services
  • Self parking - Free
Property Features
  • Smoke free property
Restaurants & Bars
  • Coffee & tea in common areas

About Best Western Plus Hotels Brand Hotels

Best Western Plus founded by M.K. Guertin started in 1946 and began as an informal channel between the properties and the guests or travelers. Guertin with over 23 years of experience in the lodging and accommodation business started this “guest referral system” mainly through phone calls from his office to the that of the property. By 1962, Best Western Plus became the first ever hotel reservation covering the entire United States.

A year after, the Best Western Plus became the largest motel industry in the nation with 699 properties and 35,201 rooms under its management. Membership loyalty programs became a “thing” during the late 1980s for most hotels operating in the Americas. Best Western Plus launched its Gold Crown Club International Program and acquired 200,000 members the same year and with sales of more than $40 million.

Best Western Plus continued its expansion and reaches places like Greece, Zimbabwe, South Africa and Botswana. BY 2015, a new master band logo was introduced, giving it a more modern and polished look, intended for the upper midscale market. At present, there are over 4500 privately owned hotels in 100 countries and territories working under the Best Western Plus brand.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Best Western Plus Charlotte/Matthews Hotel - Charlotte, North Carolina Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Matthews Community Center - 4.8 km / 3 mi
Bojangles' Coliseum - 11.2 km / 7 mi
Ovens Auditorium - 11.5 km / 7.2 mi
Pebble Creek Golf Course - 11.9 km / 7.4 mi
The Park Expo & Conference Center - 12 km / 7.5 mi
Phillips Place - 12.2 km / 7.6 mi
The Light Factory - 13.2 km / 8.2 mi
SouthPark Mall - 13.2 km / 8.2 mi
North Carolina Korean War Veterans Memorial - 13.4 km / 8.3 mi
Mint Museum Randolph - 13.5 km / 8.4 mi
Charlotte Museum of History - 13.6 km / 8.5 mi
Independence Park - 14 km / 8.7 mi
Visulite Theatre - 14.6 km / 9.1 mi
American Legion Memorial Stadium - 14.8 km / 9.2 mi
Afro-American Cultural Center - 15 km / 9.3 mi

The nearest airports are:
Charlotte-Douglas Intl. Airport (CLT) - 27.1 km / 16.8 mi
Concord, NC (USA-Concord Regional) - 45.7 km / 28.4 mi

The preferred airport for Best Western Plus Charlotte/Matthews Hotel is Charlotte-Douglas Intl. Airport (CLT).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Charlotte, North Carolina Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Best Western Plus Charlotte/Matthews Hotel?

Yes, parking is available free of cost at the Best Western Plus Charlotte/Matthews Hotel. This is one of the hotels in Charlotte with Free Parking.

What is the check-in policy?

The checking times for Best Western Plus Charlotte/Matthews Hotel are between 3:00 PM and anytime. The minimum age to check-in is 21.

What is the check-out time?

This Best Western Plus Charlotte/Matthews Hotel's check-out time is 11:00 AM.

What brand is Best Western Plus Charlotte/Matthews Hotel?

Best Western Plus Charlotte/Matthews Hotel is a part of Best Western Plus Hotels.

What is the street address for Best Western Plus Charlotte/Matthews Hotel?

The address for Best Western Plus Charlotte/Matthews Hotel is 2501 Sardis Road N, Charlotte, North Carolina 28227

What is the price for tonight?

Based on recent averages, the price for tonight can start at 110.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 110 per night.

How many guest rooms are at Best Western Plus Charlotte/Matthews Hotel?

The Best Western Plus Charlotte/Matthews Hotel has a total of 88 guest rooms.

How many floors does the Best Western Plus Charlotte/Matthews Hotel have?

This Charlotte hotel has 3 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers. Other themes include Family.

Recommended landmarks, attractions or things to do around BEST WESTERN PLUS CHARLOTTE/MATTHEWS HOTEL?

BEST WESTERN PLUS CHARLOTTE/MATTHEWS HOTEL is within minutes from Matthews Community Center - 4.8 km / 3 mi , Bojangles' Coliseum - 11.2 km / 7 mi and Ovens Auditorium - 11.5 km / 7.2 mi

Which the best airport near BEST WESTERN PLUS CHARLOTTE/MATTHEWS HOTEL?

The preferred airport for Best Western Plus Charlotte/Matthews Hotel is Charlotte-Douglas Intl. Airport (CLT). The airport is conveniently located when visiting this Charlotte hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Best Western Plus Charlotte/Matthews Hotel Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Best Western Plus Charlotte/Matthews Hotel Reviews Summary

UserVerified Hotel Guest
9/10
 
Wonderful
Pros: The staff is very courteous respectful and attentive
UserDavid
9/10
 
Wonderful
Pros: This hotel is peaceful and quiet.......staff is good people that help u if u need them
Cons: I dont see that i dont like it
UserVerified Hotel Guest
5/10
 
Fair
Cons: Parking was full.had to park somewhere.
UserJohn
10/10
 
Exceptional
Pros: Quiet
Cons: No
UserJacob
9/10
 
Wonderful
Pros: Was a great choice it was nice clean
Cons: I liked everything except they didn't give me my deposit back on the hold
UserVerified Hotel Guest
5/10
 
Fair
Pros: Location
Cons: Loudness of the hallway
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The staff was very friendly and helpful
Cons: Nothing
UserDoris
10/10
 
Exceptional
Pros: The breakfast was nice enjoyed everything
Cons: Every thing was A ok very clean everyone was nice nothing bad to say
UserDavid
7/10
 
Good
Pros: Rooms & breakfast.
Cons: For whatever reason, they have a hard time retaining employees. The workout equipment is out dated & needs to be replaced!
UserVirgen
1/10
 
Very Poor
Pros: Room was infected with bed bug !!!! Report from desk
UserDavid
10/10
 
Exceptional
Pros: Friendly, courteous staff.
Cons: Exercise equipment needs to be updated or at least fixed before someone gets hurt in there.
UserVerified Hotel Guest
2/10
 
Poor
Pros: Proximity to Chili's - quick dinner
Cons: Noisy! People in the parking lot with music blaring and engines revving until after midnight. We needed a room close to the airport for an early flight - this was 30 minutes away!
UserDonald
10/10
 
Exceptional
Pros: Room
Cons: No
UserDonald
1/10
 
Very Poor
Pros: Location
Cons: Staff
UserVerified Hotel Guest
3/10
 
Poor
Pros: Room setup/design
Cons: Men hanging out in the lobby and outside in front of entry doors from 11pm to early morning hours.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Location
Cons: The shower wasn't working. No water, just drips of water. Couldn't shower. While checking out I did tell a person at the front desk, she simply ignored me and wished me a good day.
UserDavid
5/10
 
Fair
Pros: Usually very consistent . Great staff! Great breakfast!
Cons: The workout equipment is dangerous. I don't know what it is going to take to get new equipment for this room. Somebody is definitely going to get hurt attempting to use all 3 pieces of equipment.
UserWillie
10/10
 
Exceptional
Pros: Very clean and comfortable
UserVerified Hotel Guest
3/10
 
Poor
Cons: I changed room three times. First one had smoking smell. Second one had no hot water from bath, and no heat. I could sleep in the third room after 11:00pm.
UserVerified Hotel Guest
3/10
 
Poor
Pros: The hotel was clean and the staff was friendly. There is appareyan in issue of cars getting broken into in this area, which is something that happened overnight at our stay here.
 
Hotel Location & Nearby Attractions

With a stay at Best Western Plus Charlotte/Matthews Hotel in Charlotte (East Forest), you'll be within a 15-minute drive of Spectrum Center and EpiCentre. This hotel is 8.2 mi (13.2 km) from SouthPark Mall and 9.8 mi (15.8 km) from NASCAR Hall of Fame.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Renovations

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 88 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Pet Policy for Best Western Plus Charlotte/Matthews Hotel
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Best Western Plus Charlotte/Matthews Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Best Western Plus Charlotte/Matthews Hotel are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
No cribs (infant beds) available
Property confirms they are implementing guest safety measures Value
Social distancing measures are in place
Property follows sanitization practices of SafeStay (AHLA - USA) Value
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures Value
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Commonly-touched surfaces are cleaned with disinfectant Value
Masks are compulsory at the property

Best Western Plus Charlotte/Matthews Hotel Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Fitness Services
  • Nearby fitness center - Free use
  • GYM - Fitness facilities
General Amenities
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
General Amenities
  • Hiking/biking trails nearby
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • Laundry Room
Internet
  • Free internet
  • Wired Internet access - Free
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Safe deposit box at front desk
  • Free news papers in lobby
Outdoor
  • TV in common areas
Parking Services
  • Self parking - Free
Property Features
  • Smoke free property
Restaurants & Bars
  • Coffee & tea in common areas

About Best Western Plus Hotels Brand Hotels

Best Western Plus founded by M.K. Guertin started in 1946 and began as an informal channel between the properties and the guests or travelers. Guertin with over 23 years of experience in the lodging and accommodation business started this “guest referral system” mainly through phone calls from his office to the that of the property. By 1962, Best Western Plus became the first ever hotel reservation covering the entire United States.

A year after, the Best Western Plus became the largest motel industry in the nation with 699 properties and 35,201 rooms under its management. Membership loyalty programs became a “thing” during the late 1980s for most hotels operating in the Americas. Best Western Plus launched its Gold Crown Club International Program and acquired 200,000 members the same year and with sales of more than $40 million.

Best Western Plus continued its expansion and reaches places like Greece, Zimbabwe, South Africa and Botswana. BY 2015, a new master band logo was introduced, giving it a more modern and polished look, intended for the upper midscale market. At present, there are over 4500 privately owned hotels in 100 countries and territories working under the Best Western Plus brand.

Distances are displayed to the nearest 0.1 mile and kilometer.

Matthews Community Center - 4.8 km / 3 mi
Bojangles' Coliseum - 11.2 km / 7 mi
Ovens Auditorium - 11.5 km / 7.2 mi
Pebble Creek Golf Course - 11.9 km / 7.4 mi
The Park Expo & Conference Center - 12 km / 7.5 mi
Phillips Place - 12.2 km / 7.6 mi
The Light Factory - 13.2 km / 8.2 mi
SouthPark Mall - 13.2 km / 8.2 mi
North Carolina Korean War Veterans Memorial - 13.4 km / 8.3 mi
Mint Museum Randolph - 13.5 km / 8.4 mi
Charlotte Museum of History - 13.6 km / 8.5 mi
Independence Park - 14 km / 8.7 mi
Visulite Theatre - 14.6 km / 9.1 mi
American Legion Memorial Stadium - 14.8 km / 9.2 mi
Afro-American Cultural Center - 15 km / 9.3 mi

The nearest airports are:
Charlotte-Douglas Intl. Airport (CLT) - 27.1 km / 16.8 mi
Concord, NC (USA-Concord Regional) - 45.7 km / 28.4 mi

The preferred airport for Best Western Plus Charlotte/Matthews Hotel is Charlotte-Douglas Intl. Airport (CLT).

User
Verified Hotel Guest
 
9/10
Wonderful
Pros: The staff is very courteous respectful and attentive
User
David
 
9/10
Wonderful
Pros: This hotel is peaceful and quiet.......staff is good people that help u if u need them
Cons: I dont see that i dont like it
User
Verified Hotel Guest
 
5/10
Fair
Cons: Parking was full.had to park somewhere.
User
John
 
10/10
Exceptional
Pros: Quiet
Cons: No
User
Jacob
 
9/10
Wonderful
Pros: Was a great choice it was nice clean
Cons: I liked everything except they didn't give me my deposit back on the hold
User
Verified Hotel Guest
 
5/10
Fair
Pros: Location
Cons: Loudness of the hallway
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The staff was very friendly and helpful
Cons: Nothing
User
Doris
 
10/10
Exceptional
Pros: The breakfast was nice enjoyed everything
Cons: Every thing was A ok very clean everyone was nice nothing bad to say
User
David
 
7/10
Good
Pros: Rooms & breakfast.
Cons: For whatever reason, they have a hard time retaining employees. The workout equipment is out dated & needs to be replaced!
User
Virgen
 
1/10
Very Poor
Pros: Room was infected with bed bug !!!! Report from desk
User
David
 
10/10
Exceptional
Pros: Friendly, courteous staff.
Cons: Exercise equipment needs to be updated or at least fixed before someone gets hurt in there.
User
Verified Hotel Guest
 
2/10
Poor
Pros: Proximity to Chili's - quick dinner
Cons: Noisy! People in the parking lot with music blaring and engines revving until after midnight. We needed a room close to the airport for an early flight - this was 30 minutes away!
User
Donald
 
10/10
Exceptional
Pros: Room
Cons: No
User
Donald
 
1/10
Very Poor
Pros: Location
Cons: Staff
User
Verified Hotel Guest
 
3/10
Poor
Pros: Room setup/design
Cons: Men hanging out in the lobby and outside in front of entry doors from 11pm to early morning hours.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Location
Cons: The shower wasn't working. No water, just drips of water. Couldn't shower. While checking out I did tell a person at the front desk, she simply ignored me and wished me a good day.
User
David
 
5/10
Fair
Pros: Usually very consistent . Great staff! Great breakfast!
Cons: The workout equipment is dangerous. I don't know what it is going to take to get new equipment for this room. Somebody is definitely going to get hurt attempting to use all 3 pieces of equipment.
User
Willie
 
10/10
Exceptional
Pros: Very clean and comfortable
User
Verified Hotel Guest
 
3/10
Poor
Cons: I changed room three times. First one had smoking smell. Second one had no hot water from bath, and no heat. I could sleep in the third room after 11:00pm.
User
Verified Hotel Guest
 
3/10
Poor
Pros: The hotel was clean and the staff was friendly. There is appareyan in issue of cars getting broken into in this area, which is something that happened overnight at our stay here.
Special rates available by phone for
Charlotte
Call Now: (844) 656-1783