We will stay here again...

Pros: The hotel was exceptional and clean. It did not have stained carpet and rusty showers like some in the area. The overall experience was great.

Cons: The pillows are too small. The bathroom outlet was loose and the dryer would not stay plugger in.

Exceptional

A friend said she remember...

Pros: I got to enjoy the pool for 15 minutes before they closed at 10. But could not find the hot tub that I thought I saw advertise online. The breakfast was pretty standard. Just bakery style foods with yogurt banana orange bagels and cream cheese. No fresh eggs or bacon... I was grateful for an available breakfast however.

Cons: The staff was fine for the most part. The breakfast was as expected. However, the noise in my room was constant... the heater digital display was broken. I couldn't tell how hot it was until I finally turned off the system. The little clock that's still in there in this day & age made all sorts of noises even though I turned the volume all the way down. I noticed mold / mildew in the bathroom as well. When I had breakfast before I checked out, I spoke with another person who stayed, he commented it was a nice place for the eighties... I'm grateful for a place to stay but it needs updating.

Exceptional

Pros: The room was very inviting and comfortable

Exceptional

Will definitely return

Pros: The room was clean and comfortable with hot water in the shower

Cons: Breakfast was quite crowded

Exceptional

Whirlpool nasty

Pros: Location was good, not too far from places to eat, as well as shopping.

Cons: Whirlpool was nasty, shoe print on side (see pictures below) Some of the staff were very nice and would make sure we had what we needed, then there were other staff members who were rude and didn't have customer service manners. Ask 2 different members of front desk for extra towels one said get from house keeping when they were on the floor the following morning (husband & I weren't there when housekeeping was) the other one gave us towels back for the dirty ones we had but only gave us 1 each of towels, washcloth, & hand towel (2 towels, 2 washcloths, 2 hand towels). We stayed at this location for 9 days and the last 3 we had the only 2 towels that were given to us from the one front desk clerk b/c the other clerk would not give us towels, washcloths, or hand towels (4) b/ said we needed to get them from the housekeeper when they were on the floor, it wasn't there place to give us those essentials for the room. As I said, my husband & I were not there during the same hours as the housekeepers were, so we couldn't get the essential things we needed for our stay from the housekeeper. Mark, the girl on nights (night auditor) and the long hair guy on nights (night auditor) were all 3 amazing and would help any way they could(wish we would have as for towels from them), the older lady, the gentleman with the accent, and the other lady (all day time people) were rude and the 2 of them are ones who we ask for towels (only getting 2 of each) but wouldn't give us any more then those. The older lady is rude, I asked to add another night to stay here, and she replied,'No ma'am we will not, we sold the room for tonight to another customer.' I ask to reserve another room (without whirlpool) older lady replied, 'no ma'am we are completely booked tonight, you need to check out today understand!

Will be back

Pros: Cozy

Cons: Need better breakfast and it ran out of food early

Very good

Good

Pros: Good cost, good location, and very good staff.

Cons: The Inn had restrictive internet service, the TV wasn't functional, and there was a need for a chair replacement.

Great stay and location!

Pros: Room was very clean and comfortable. A bit of trouble following the tv channel guide but we figured it out in order to watch the ACC Championship game. Front desk person was very friendly and helpful.

Cons: Breakfast was marginal, more options or hot options would have been better.

To expensive and only 4...

Pros: Breakfast nothing fresh and no eggs, bacon or sausage!! Cold biscuits you have to warm up in your room !! Expensive to stay and staff was rude and 3rd shift was always on his cell phone

Cons: Customer service 0

This guest did not leave comments about this hotel.

Overall served its purpose, we...

Pros: Staff was super friendly and helpful, and the location was good.

Cons: The room was not super clean. The beds were clean, no bugs or anything like that but the room felt kind of dingy and the bathroom was not very clean.

Passable

Poor

Pros: Good staff

Cons: We had two rooms - one the heart shaped hot tub did not hold water and the second the shower did not have warm water

Good

Good