Best Western Knoxville Suites - Downtown

  • 5317 Pratt Rd , Knoxville, Tennessee 37912
  • 5317 Pratt Rd , Knoxville, Tennessee - 37912
  • 855-516-1090
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Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)
Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)
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1 Queen Bed and 1 Double Sofa Bed

Layout of Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed) - Separate sitting area

Internet - Free WiFi and wired Internet access

In Room Entertainment - LCD television with cable channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free local calls, double sofa bed, and safe; free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • AC
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Complimentary wired Internet
  • Shower-tub combination
  • Phone
  • Microwave
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Sitting area (Separate)
  • Sofa-bed
  • Complimentary cribs/infant beds
  • TV - Cable Service
Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)
Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)
View room details and amenities View details & amenities
Check Rates Check Rates

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1 Queen Bed and 1 Double Sofa Bed

Layout of Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (with Sofabed) - Separate sitting area

Internet - Free WiFi and wired Internet access

In Room Entertainment - LCD television with cable channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free local calls, double sofa bed, and safe; free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • AC
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Complimentary wired Internet
  • Shower-tub combination
  • Phone
  • Microwave
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Sitting area (Separate)
  • Sofa-bed
  • Complimentary cribs/infant beds
  • TV - Cable Service
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)
View room details and amenities View details & amenities
Check Rates Check Rates

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2 Queen Beds

Layout of Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) - Separate sitting area

Internet - Free WiFi and wired Internet access

In Room Entertainment - LCD television with cable channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free local calls, double sofa bed, and safe; free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • AC
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Complimentary wired Internet
  • Shower-tub combination
  • Phone
  • Microwave
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Sitting area (Separate)
  • Sofa-bed
  • Complimentary cribs/infant beds
  • TV - Cable Service
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
View room details and amenities View details & amenities
Check Rates Check Rates

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1 King Bed

Layout of Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave - Separate sitting area

Internet - Free WiFi and wired Internet access

In Room Entertainment - LCD television with cable channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free local calls, double sofa bed, and desk; free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Microwave
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary cribs/infant beds
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Complimentary wired Internet
  • Desk
  • Sitting area (Separate)
  • Sofa-bed
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Best Western Knoxville Suites - Downtown Hotel

Hotel Location & Nearby Attractions

With a stay at Best Western Knoxville Suites - Downtown in Knoxville, you'll be within a 10-minute drive of Neyland Stadium and Knoxville Convention Center. This hotel is 9.1 mi (14.6 km) from University of Tennessee and 1.4 mi (2.2 km) from Knoxville Expo Center.

Popular Hotel Amenities and Features

Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite from the grocery/convenience store serving guests of Best Western Knoxville Suites - Downtown. A complimentary full breakfast is included.

Renovations

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, as well as phones with free local calls.

Pet Policy for Best Western Knoxville Suites - Downtown
If you are thinking of bringing your pet and want to know if pets are allowed at Best Western Knoxville Suites - Downtown, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Best Western Knoxville Suites - Downtown are listed below.

Pets allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Professional property host/manager
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Property follows sanitization practices of SafeStay (AHLA - USA)
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Essential workers only - NO
Masks are compulsory at the property
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Best Western Knoxville Suites - Downtown Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
General Amenities
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
General Amenities
  • Elevator & lift on property
  • Laundry Room
Internet
  • Free internet
  • Wired Internet access - Free
Lobby Level Services
  • 24/7 front desk
  • Safe deposit box at front desk
Lobby Level Services
  • Luggage storage facilities
  • Free news papers in lobby
Parking Services
  • Self parking - Free
Pool Facilities
  • Number of indoor pools -
Property Features
  • Smoke free property
  • Roll in shower
Shopping
  • Grocery - convenience store
Spa Services
  • Number of Jacuzzi / spa tubs -

About Best Western Hotels & Resorts Brand Hotels

Founded in 1946 by M. K Guertin, Best Western Hotels & Resorts is still one of the top hotels in the globe with over 4,200 hotels in almost 100 countries and other territories across the world. At present, Best Western has acquired World Hotels and is the 14th hotel brand under the hospitality magnate.

Originally founded as a referral system among the hotel members under the brand, Best Western quickly rose and became the largest hotel chain in the market by 1963. Changes continued to further expand the Best Western brand internationally. Originally established as Best Western Hotels, the company dropped the word “motel” in 1974 from its brand name to compete head to head with other full-service hotel lodging chains in the world. Properties in Australia and New Zealand were acquired in 1976 with over 400 properties and thousands of rooms added to the Best Western family.

BY 2005, Best Western averaged $1 million in online hotel reservations, everyday via its website www.bestwestern.com. By 2006, as a complimentary gift to all the years and clients that supported the hotel brand, a special one-night charge of $5.40 was offered to some few lucky guests. The value was the approximate amount charged for a night during the company’s conception.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Best Western Knoxville Suites - Downtown - Knoxville, Tennessee Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Knoxville Expo Center - 2 km / 1.2 mi
Knoxville Children's Theatre - 5.7 km / 3.6 mi
Bounce USA - 6 km / 3.7 mi
Max Air Trampoline Park - 6.8 km / 4.2 mi
North Knoxville Medical Center - 7.3 km / 4.5 mi
Central United Methodist Church - 7.7 km / 4.8 mi
A1 Lab Arts - 7.8 km / 4.8 mi
Knoxville Museum of Art - 8 km / 4.9 mi
Knoxville Convention Center - 8.1 km / 5.1 mi
Sunsphere Tower - 8.3 km / 5.1 mi
Historic Southern Railway Station - 8.3 km / 5.2 mi
World's Fair Park - 8.4 km / 5.2 mi
Knoxville Visitors Center - 8.6 km / 5.3 mi
East Tennessee Veterans Memorial - 8.6 km / 5.4 mi
First Baptist Church - 8.7 km / 5.4 mi

The preferred airport for Best Western Knoxville Suites - Downtown is Alcoa - Knoxville Airport (TYS) - 27.8 km / 17.3 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Knoxville, Tennessee Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Best Western Knoxville Suites - Downtown?

Yes, parking is available free of cost at the Best Western Knoxville Suites - Downtown. This is one of the hotels in Knoxville with Free Parking.

Does this property have a swimming pool?

Yes, Best Western Knoxville Suites - Downtown has a hotel pool.

What is the check-in policy?

The checking times for Best Western Knoxville Suites - Downtown are between 3:00 PM and 6:00 AM. The minimum age to check-in is 21.

What is the check-out time?

This Best Western Knoxville Suites - Downtown's check-out time is 11:00 AM.

What brand is Best Western Knoxville Suites - Downtown?

Best Western Knoxville Suites - Downtown is a part of Best Western Hotels & Resorts.

What is the street address for Best Western Knoxville Suites - Downtown?

The address for Best Western Knoxville Suites - Downtown is 5317 Pratt Rd, Knoxville, Tennessee 37912

What is the price for tonight?

Based on recent averages, the price for tonight can start at 85.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 85 per night.

How many guest rooms are at Best Western Knoxville Suites - Downtown?

The Best Western Knoxville Suites - Downtown has a total of 58 guest rooms.

How many floors does the Best Western Knoxville Suites - Downtown have?

This Knoxville hotel has 4 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family.

Recommended landmarks, attractions or things to do around BEST WESTERN KNOXVILLE SUITES - DOWNTOWN?

BEST WESTERN KNOXVILLE SUITES - DOWNTOWN is within minutes from Knoxville Expo Center - 2 km / 1.2 mi , Knoxville Children's Theatre - 5.7 km / 3.6 mi and Bounce USA - 6 km / 3.7 mi

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Best Western Knoxville Suites - Downtown Reviews Summary

UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The room was large and bed soft. Very quiet too.
Cons: Could clean the baseboards and carpet more.
UserBobbie
8/10
 
Very Good
Pros: It was convenient to where we were visiting.
Cons: Only that there were folks staying that worked in the area and they hung outside our hotel room smoking. Not only did the smell come in but made us quite uncomfortable.
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: Location
Cons: Ceiling was peeling, paint was peeling, smelled like dog, just felt dirty. We paid over $--- for a glorified Super 8.
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: The hotel had a very nice breakfast as advertised.
Cons: Swimming area could use some updated chairs.
UserThunderbolt
10/10
 
Exceptional
Pros: Everything
Cons: No
UserVerified Hotel Guest
5/10
 
Fair
Pros: The size of the room!
Cons: The room was above the sauna, created an uncomfortable room due to the constant smell of chlorine!
UserMike
10/10
 
Exceptional
Pros: clean and breakfast
Cons: staff
UserRegina
6/10
 
Pleasant
Pros: Was okay, not do clean, breakfast limited
Cons: Needs a better breakfast. Moore towels.
UserVerified Hotel Guest
3/10
 
Poor
Pros: Location
Cons: Pool water was not maintained and sanitized right. Toilet kept backing up in room.
UserKerri
10/10
 
Exceptional
Pros: How clean the room was
Cons: That they don't have smoking rooms
UserCharlotte
1/10
 
Very Poor
Pros: Close to everything.
Cons: Not clean
UserStephen
4/10
 
Disappointing
Pros: Staff was wonderful, as usual. Room was relatively clean. Well lit lit with plenty of space.
Cons: The handle on the sink was broken. Breakfast was terrible. #endcovidbreakfast! Way overpriced for just a place to stay with virtually no breakfast.
UserDaniel
8/10
 
Very Good
Pros: Restaurants were close and easy access off of interstate.
UserAlex
7/10
 
Good
Pros: The room was large.
Cons: Very old and outdated. It was look going back in time 30 years.
UserTracy
7/10
 
Good
Pros: Room clean
Cons: Swimming pool is indoor but not heated. Was not informed of this until after check in. The sole purpose was to take our grandkids swimming.
UserCraig
6/10
 
Pleasant
Pros: The space in the room.
Cons: At first the heat was not working in the room they gave us, but after the staff checked the unit they decided to move us to a different room that had adequate heat.
UserPerry
9/10
 
Wonderful
Pros: Location was perfect from the Airport. Very friendly staff. Very few hotels are not serving breakfast now a days, so this establishment can follow suit and provide also. Toilet can use a small adjustment so it will not wiggle any when been utilized.
Cons: Not huge concerns.
UserWesley
3/10
 
Poor
Pros: Location was good, had a sink outside the bathroom plus one inside.
Cons: Rude staff, asked for more pillows and was told you have 4 already so we don't give extras. We'll there was 3 of us and their pillows are half size compared to normal pillows.
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: The location close to the interstate was the only positive
Cons: Dated decor and amenities, couldn't use the hot tub, pool water was cold, musty smell in the hallways, exposed plumbing in the bathroom, etc. It should be knocked down with a wrecking ball and re-built.
UserVerified Hotel Guest
2/10
 
Poor
Pros: the bed was comfortable
Cons: Dirty towels, staff not wearing masks correctly, guest not wearing masks, hall light shining through the space in the door frame, a make-shift barrier at the front desk out of plastic with openings, no wipes, sanitizer or towels in the fitness center.
 
Hotel Location & Nearby Attractions

With a stay at Best Western Knoxville Suites - Downtown in Knoxville, you'll be within a 10-minute drive of Neyland Stadium and Knoxville Convention Center. This hotel is 9.1 mi (14.6 km) from University of Tennessee and 1.4 mi (2.2 km) from Knoxville Expo Center.

Popular Hotel Amenities and Features

Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite from the grocery/convenience store serving guests of Best Western Knoxville Suites - Downtown. A complimentary full breakfast is included.

Renovations

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, as well as phones with free local calls.

Pet Policy for Best Western Knoxville Suites - Downtown
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Best Western Knoxville Suites - Downtown, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Best Western Knoxville Suites - Downtown are listed below.

Pets allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Professional property host/manager
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Property follows sanitization practices of SafeStay (AHLA - USA)
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Essential workers only - NO
Masks are compulsory at the property
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Best Western Knoxville Suites - Downtown Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
General Amenities
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
General Amenities
  • Elevator & lift on property
  • Laundry Room
Internet
  • Free internet
  • Wired Internet access - Free
Lobby Level Services
  • 24/7 front desk
  • Safe deposit box at front desk
Lobby Level Services
  • Luggage storage facilities
  • Free news papers in lobby
Parking Services
  • Self parking - Free
Pool Facilities
  • Number of indoor pools -
Property Features
  • Smoke free property
  • Roll in shower
Shopping
  • Grocery - convenience store
Spa Services
  • Number of Jacuzzi / spa tubs -

About Best Western Hotels & Resorts Brand Hotels

Founded in 1946 by M. K Guertin, Best Western Hotels & Resorts is still one of the top hotels in the globe with over 4,200 hotels in almost 100 countries and other territories across the world. At present, Best Western has acquired World Hotels and is the 14th hotel brand under the hospitality magnate.

Originally founded as a referral system among the hotel members under the brand, Best Western quickly rose and became the largest hotel chain in the market by 1963. Changes continued to further expand the Best Western brand internationally. Originally established as Best Western Hotels, the company dropped the word “motel” in 1974 from its brand name to compete head to head with other full-service hotel lodging chains in the world. Properties in Australia and New Zealand were acquired in 1976 with over 400 properties and thousands of rooms added to the Best Western family.

BY 2005, Best Western averaged $1 million in online hotel reservations, everyday via its website www.bestwestern.com. By 2006, as a complimentary gift to all the years and clients that supported the hotel brand, a special one-night charge of $5.40 was offered to some few lucky guests. The value was the approximate amount charged for a night during the company’s conception.

Distances are displayed to the nearest 0.1 mile and kilometer.

Knoxville Expo Center - 2 km / 1.2 mi
Knoxville Children's Theatre - 5.7 km / 3.6 mi
Bounce USA - 6 km / 3.7 mi
Max Air Trampoline Park - 6.8 km / 4.2 mi
North Knoxville Medical Center - 7.3 km / 4.5 mi
Central United Methodist Church - 7.7 km / 4.8 mi
A1 Lab Arts - 7.8 km / 4.8 mi
Knoxville Museum of Art - 8 km / 4.9 mi
Knoxville Convention Center - 8.1 km / 5.1 mi
Sunsphere Tower - 8.3 km / 5.1 mi
Historic Southern Railway Station - 8.3 km / 5.2 mi
World's Fair Park - 8.4 km / 5.2 mi
Knoxville Visitors Center - 8.6 km / 5.3 mi
East Tennessee Veterans Memorial - 8.6 km / 5.4 mi
First Baptist Church - 8.7 km / 5.4 mi

The preferred airport for Best Western Knoxville Suites - Downtown is Alcoa - Knoxville Airport (TYS) - 27.8 km / 17.3 mi

User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The room was large and bed soft. Very quiet too.
Cons: Could clean the baseboards and carpet more.
User
Bobbie
 
8/10
Very Good
Pros: It was convenient to where we were visiting.
Cons: Only that there were folks staying that worked in the area and they hung outside our hotel room smoking. Not only did the smell come in but made us quite uncomfortable.
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: Location
Cons: Ceiling was peeling, paint was peeling, smelled like dog, just felt dirty. We paid over $--- for a glorified Super 8.
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: The hotel had a very nice breakfast as advertised.
Cons: Swimming area could use some updated chairs.
User
Thunderbolt
 
10/10
Exceptional
Pros: Everything
Cons: No
User
Verified Hotel Guest
 
5/10
Fair
Pros: The size of the room!
Cons: The room was above the sauna, created an uncomfortable room due to the constant smell of chlorine!
User
Mike
 
10/10
Exceptional
Pros: clean and breakfast
Cons: staff
User
Regina
 
6/10
Pleasant
Pros: Was okay, not do clean, breakfast limited
Cons: Needs a better breakfast. Moore towels.
User
Verified Hotel Guest
 
3/10
Poor
Pros: Location
Cons: Pool water was not maintained and sanitized right. Toilet kept backing up in room.
User
Kerri
 
10/10
Exceptional
Pros: How clean the room was
Cons: That they don't have smoking rooms
User
Charlotte
 
1/10
Very Poor
Pros: Close to everything.
Cons: Not clean
User
Stephen
 
4/10
Disappointing
Pros: Staff was wonderful, as usual. Room was relatively clean. Well lit lit with plenty of space.
Cons: The handle on the sink was broken. Breakfast was terrible. #endcovidbreakfast! Way overpriced for just a place to stay with virtually no breakfast.
User
Daniel
 
8/10
Very Good
Pros: Restaurants were close and easy access off of interstate.
User
Alex
 
7/10
Good
Pros: The room was large.
Cons: Very old and outdated. It was look going back in time 30 years.
User
Tracy
 
7/10
Good
Pros: Room clean
Cons: Swimming pool is indoor but not heated. Was not informed of this until after check in. The sole purpose was to take our grandkids swimming.
User
Craig
 
6/10
Pleasant
Pros: The space in the room.
Cons: At first the heat was not working in the room they gave us, but after the staff checked the unit they decided to move us to a different room that had adequate heat.
User
Perry
 
9/10
Wonderful
Pros: Location was perfect from the Airport. Very friendly staff. Very few hotels are not serving breakfast now a days, so this establishment can follow suit and provide also. Toilet can use a small adjustment so it will not wiggle any when been utilized.
Cons: Not huge concerns.
User
Wesley
 
3/10
Poor
Pros: Location was good, had a sink outside the bathroom plus one inside.
Cons: Rude staff, asked for more pillows and was told you have 4 already so we don't give extras. We'll there was 3 of us and their pillows are half size compared to normal pillows.
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: The location close to the interstate was the only positive
Cons: Dated decor and amenities, couldn't use the hot tub, pool water was cold, musty smell in the hallways, exposed plumbing in the bathroom, etc. It should be knocked down with a wrecking ball and re-built.
User
Verified Hotel Guest
 
2/10
Poor
Pros: the bed was comfortable
Cons: Dirty towels, staff not wearing masks correctly, guest not wearing masks, hall light shining through the space in the door frame, a make-shift barrier at the front desk out of plastic with openings, no wipes, sanitizer or towels in the fitness center.