Located in Playa del Carmen, Banyan Tree Mayakoba is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This luxury hotel is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This hotel has 3310 square feet (308 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.

Enjoy international cuisine at Sands Beach Club, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Treat yourself to a stay in one of the 161 guestrooms, featuring private pools and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

If you are thinking of bringing your pet and want to know if pets are allowed at Banyan Tree Mayakoba, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Banyan Tree Mayakoba are listed below.

Pets allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Service animals are allowed

Pet max weight (per pet) in kg is 10

Pet max weight (per pet) in lb is 22

Maximum number of pets per room 1

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Property follows sanitization practices of Safe Travels (WTTC - Global)
• Property confirms they are implementing guest safety measures
• Onsite COVID-19 testing (PCR) is available
• Temperature checks are available to guests
• Individually-wrapped food options are available
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• EarthCheck
• Individually-wrapped food options are available through room service
• Staff wears personal protective equipment
• Onsite COVID-19 testing (Antigen) is available
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Protective clothing is available to guests
• Gloves are available to guests
• Reservations are required for onsite COVID-19 testing
• Commonly-touched surfaces are cleaned with disinfectant