Nice vibe of being on...

Pros: Great common areas for mornings or evenings: fireplace, nice couches, outside sittings, coffee shop. Convenient location, walkable distance to downtown and other great areas of the city.

Very good location and facilities,...

Cons: We booked a doble twin room and was not available. They brought as alternative a roll up bed for my daughter. Was ok but not optimal.

This guest did not leave comments about this hotel.

Superb

Pros: A wonderful stay throughout for our family. Beautiful property in a great location, in the heart of UT's campus. The staff was top notch, from the valet to the front desk, housekeeping, restaurants, etc. A great value and can't wait to return!

Pros: Location

Amazing

Pros: Proximity to UT campus. East access to campus

Cons: Size of pool and that it was outside. Parking was kind of snug too.

Pros: The location. The ability to walk out the door and onto the campus was sublime.

Cons: I was a bit disappointed at the small size of the room. Again, the offset is the proximity to the UT campus.

Pros: The staff was extremely friendly and helpful.

Cons: The layout is horrible. My room was in desperate need of an upgrade. The bathroom door was peeling at the bottom. No bedskirt. Could see a bed frame that looked like it was about to collapse. No paper or pen to write anything down. Could go on!

Good

Pros: Did not have breakfast

Cons: The room was large, airy, clean and well serviced and maintained

Very good

Exceptional

Pros: Great location

Cons: All good

Good stay. Good room, great...

Pros: Good location, great spaces and service. Good price for parking as well.

Cons: Maybe paying for parking, but I know its sometimes hard not to pay for it when it's inside the city.

Exceptional

Pros: Cleanliness Rooms Lounge

Cons: Cost of parking

Pros: Great location for visiting family going to school here.

Cons: Nothing

Pros: Location and setvice

Cons: Resaurant was not clear on pricing

This guest did not leave comments about this hotel.

Arrogant staff & overpriced -...

Pros: Property had 2 restaurants and room service. Room was clean and spacious. Food was very good but overpriced. Was placed in a corner room with a nice view, lots of space, huge comfortable bed. Great water pressure in sink & toilet flushed without the nonsense of a “water saver.” Temperature in shower could have been hotter but was adequate enough to get the job done.

Cons: Dislikes: no toiletries offered, just the stuff mounted on the wall in the shower (shampoo was fine), no complimentary items such as waters, cookies like other hotel brands, gift shop was closed all 3 days I was there - I was informed the lady who runs the shoppe had surgery- apparently no one else knew how to do her job as a substitute, room service fees were overpriced, hotel costs in general OVERPRICED, snacks/coffee shoppe closes at 1pm - too early, dessert in Gabriel’s was so small - could you spare it?, I asked for late checkout - for 1pm or 1:30pm as I was attending a university event and needed to change my clothes afterwards before heading to airport - said no - this isn’t the first time front desk was unaccommodating. In general the people who work at the front desk are snobby and I look and wonder why…their job is to be kind, friendly, empathetic, gracious, courteous and hospitable. They are like robots. No emotion and no gratitude. Perhaps hire people over the age of 40 who understand how to “think of themselves like a customer (MBNA America).” I have to laugh - you’re not the Hotel DuPont.

Exceptional