Location, staff are very good. Lobby area functional.Room needs renovation, hope to have next time

Pros: Good location staff very friendly and efficient. Lobby and breakfast area very accommodating.

Cons: Our room was on the 2nd floor. The room and bathroom needs an urgent renovation including the wooden floor which is falling apart. We returned in the evening to the hotel, showering after 22:00 is not enjoyable as there is no hot water. The acoustics in the room in regards to the outer corridor are very bad. Every person who passes in the corridor is heard on the inside of the room.

Very good

Perfect

Perfect

Pros: The hotel was very clean. The employees weee extremely helpful.

Cons: In my opinion this hotel is not a good location, if youre a tourist. It is to far from Rome city center. There are no activity in this area. Also. I didnt like that there were stairs to get to everything in the hotel .

was great value the staff made it very pleasant and helped us so. much. lovely breakfast

Pros: The staff were extremely helpful booking taxis , advice on travel providing packed breakfast for early start very accommodating

Cons: the water pipes from other bathrooms tracked through ours so could Hera every time someone used bathroom

Exceptional

Good

Disappointing

Pros: Secure private parking. However, you can not book it in advance, it costs 15 Eur per night. Also it is quite small and if there are other guests it will be tricky to leave your parking space. Good noise isolation.

Cons: Everything was disappointing. The staff was not friendly nor helpful. When we came in, the staff told us to leave the luggage at the lobby and drive to another parking space. But when we came with all the heavy luggages, they decided to give us a room in a different building, so we had to drag our stuff once again and they didn't even offer help. In the room, nothing worked properly. I was very happy to find a bath with a jacuzzi function. But then we found out there was no hot water. The staff explained it was due to high demand, but through all stay all we got was barely warm water. And the water stinks a lot, like a rotten egg. And jacuzzi function did not work at all. Just like the A/C. The room had it but it didn't work. So we had to keep our window opened as it was very hot. So the noise isolation wasn't helpful as we heard everything through the open window. Breakfast was poor too. Terrible value.

Exceptional

Pros: Everything Ok, personal very good

Good stay for The Ryder Cup!

Pros: Friendly and helpful staff, nice breakfast buffet

Cons: Small room but very clean

Not the best Best Western

Cons: The bathroom sink was very slow to drain. We had to ask several times for a roll of toilet paper. Despite having a Best Western account it was cheaper to book on Booking.com.

Pros: Staff was fantastic.

Cons: The elevator was incredibly loud! Sounded like a missile launch. Air conditioner incapable of cooling room. Bathroom had zero storage or place for bathroom items Many stairs - some without handrails Difficult for older folks to get around.

The property was close to the main points, the personal is very kind. The breakfast is various and tasty.

Pros: Everything was great, the personal was so kind

Cons: -

Very good

Very pleasant and excellent value for money

Pros: Friendly staff, very good location as we wanted to be outside of central Rome, lovely neighborhood, many restaurants close by plus grocery store

Cons: Air conditioning was not great

Was there for the Ryder Cup, but the lack of sound proofing and the super hard bed ensured virtually no sleep. I really

Cons: There was virtually No Sound proofing anywhere, and I could hear others going to the toilet and flushing as if they were in my room - the same with the hallway, doors etc. got virtually no sleep. The bed was very hard, the breakfast almost a joke and everything felt 30 years outdated

Good

Exceptional

Pros: The roof terrace was very nice to enjoy an early evening drink after a hectic day in the city, the breakfast was more than adequate for our daily needs.

I would not return.

Pros: the room was clean

Cons: The hotel building is poorly maintained, the management should do a renovation. The air conditioning is old and makes noise, the doors and windows are not sound proof. The furniture is outdated and the bed was uncomfortable.