Good

Exceptional

Pros: Clean Nice pool Good breakfast buffet

Lovely stay

Pros: Location

Cons: Could be more modern

Very good

Pros: Good Breakfast

Cons: Nothing

Enjoyable short stay

Pros: We had a spacious room with a balcony. You get free access to the Aqua Park nearby, although only for the outdoor one. Free and adequate parking spots available at the property. Breakfast was nice with lots of options.

Cons: The staff at the reception were neither polite nor friendly. Housekeeping did a very mediocre job. Beds were not done properly. Toilet paper was not provided.

Welcoming convenient venue

Pros: Felt safe Friendly Good breakfast

Cons: Nothing

Paradise awaits

Pros: A truly great hotel made so by the access to the water park, the pools but most importantly the STAFF.. special props to the guys at the bar, Michael and his collueges on reception .. the only things that let down was the rock hard beds.. I should of said something g and maybe a topper could of been provided, but wow they are so hard.. Im now in a 5 star hotel on other side of the island and they sent much softer so maybe its just a thing out here..

Cons: The mattresses being rock gard and bathroom water came out of shower unit easily which

Comfortable and fun stay

Pros: Breakfast had a vast variety and all was delicious. Room was comfortable and spacious even for a family of 4. Hotel is very clean and has a lot of facilities as well. Staff were all very friendly, parking was not a problem either. Free entrance to the aquapark is a great benefit.

Very good

Fantastic weekend, hotel, location and staff

Pros: What an amazing hotel. We had a family room on the 4th floor overlooking the aquapark, and it was superb. The staff were fantastic from reception, bar/restaurant staff/ evening entertainers (they really get into their job) and the room cleaners. We obviously spent most time in the Aquapark but also used the hotel indoor swimming pool which was lovely and warm. We had breakfast and dinners in the hotel and both were amazing. We will def be back :)

Cons: We found the mattresses a little hard but I think this is normal for Portuguese hotels in my experience. Maybe an option to provide a softer mattress topper might be considered for future stays?

Great family time

Pros: The hotel had good facilities for the kids, small playground outside and another soft play area inside. The food was quite good each night with a small selection of tasty dishes. The Animation team were very good each night though, there is no actual kids club, the animation team kept the kids involved in the mini disco and entertainment by the pool day and night

Cons: Nothing

It was ok and main thing it's close to the aqua park

Pros: The pool was nice

Cons: Noise from the construction workers at 8 am and bad sound isolation between rooms

Great hotel for the waterpark.

Pros: Great facility and worth the stay if you are doing the waterpark for a day.

Cons: As to be expected, can be kids making noise well into the night and the walls are a bit thin. But not a big issue as I said, it's too be expected.

Expensive but worth it if you use the water park every day!

Pros: Free entry into the water park which was amazing. The hotel was literally 1 min walk to the water park entrance! The room was big and had a lovely balcony. Huge bed (two large singles pushed together) although not particularly comfortable in my view. Great big pool, great indoor pool too, lots of sun loungers, great bar and a kids playground, as well as a massage and fish spa right poolside which was great! Breakfast was great! Everything you needed and amazing donuts! Staff were always very helpful and accommodating, always a smile and a friendly face.

Cons: The dance party until 11pm every night! Music blaring from the kids dance party by the pool every evening which included some sort of fun activity after (80s night or karaoke etc) which is great if youre involved but we were always exhausted after a big day out and literally couldnt get to sleep before 11pm because of the music! Little things. We were given nice water glasses and a bottle of water on the first day, but then they took the glasses away and gave no more water (not recommended to drink tap water). So had to use paper cups to drink water which at 220 a night annoyed me a little! It would be good if they could open the water park 30 mins early for hotel guests in peak season that extra time would be amazing - esp when youre paying so much for your room (to get the free entry). It would also be good if hotel guests had a separate entrance to the park so they didnt have to stand in the massive line at 10am would enable first entry and avoid the ques! Good games room but double the price of anywhere else to play (2 for a short game of air hockey meant we only played it once)

Exceptional

We loved it

Pros: I liked everything about the hotel and the water park , many facilities and activities for the children .

Super Sjour tout confort

Pros: Very large swimming pool and the one indoor is fantastic. The family park is just nearby. The restaurant is excellent and the menu changes everyday. The staff is very helpful and kind.

Cons: The staff dedicated to animation needs to be trained or renewed. They could have proposed sthing for children from 09h to 12h : drawing, playing, making mask or rubans, etc. Thus, children can meet and parents as well The other point is the absence of convenience shop. Instead of putting lot of articles from Aquashow, they could sell food, beverage, souvenirs from Portugal, etc.

Nice Location

Pros: Perfect location for everything in the area. The breakfast at the Hotel was amazing.

Cons: The beds were a little old and saggy. They need an upgrade. The fridge hadn't been cleaned for a while it had mould inside and smelt awful.

Excellent hotel would highly recommend for families

Pros: The bar staff were super friendly plenty of entertainment for kids and food was amazing

Definitely returning next year.

Pros: Great location adjacent to the Water Park. Complimentary daily access to the Water Park 4* Hotel with an excellent Breakfast/Dinner Buffet. Hotel staff very friendly.

Cons: Absolutely nothing. It met every expectation.