Exceptional

Very good

Perfect

It was ok! I recommend elsewhere in playa around Calle 34

Pros: The rooms are not to bad. They need upgrades but are ok.

Cons: The check in process is terrible. I had to meet someone to pay in cash for one place I booked here and I ended up cancelling it.

Exceptional

Pros: Great location just steps away from 5th avenue and lots of bars and restaurants. Also a block away from the bus station and supermarket. Check in was easy and room was well equipped..nice swimming pool on the roof and free underground parking Bed was super comfortable

Cons: No Netflix/cable tv No ashtray

Nice

Cons: Management of the suit was horrible I would not recommend getting suit 201N the resort itself is amazing but each apartment is handled by another Management

Relaxing short but sweet.

Pros: Very convenient location. Apartment was nice and clean. Very smooth check in process with a concierge guiding us every step of the way. Julieta was wonderful!

Cons: Gym could have a little more equipment.

Very good

Pros: Beds were big and comfortable

Cons: The outdoor hallways are too dark..looks spooky

good location, however issues with facilities

Pros: the location was good

Cons: There was an issue with check-in and we were told that we had to pay when we arrived, however this had to be before 5 pm, with was not specified when making the booking and we found it very stressful. Also all of the towels in the bathroom were unusable as the fibres from the towel would go all over your body, and to get them off you would have to shower again, honestly this was very very inconvenient as it meant that we had nothing to dry ourself with for the entire stay.

Exceptional

Exceptional

Pros: The size of the room. Lighting. The roof pool. . Outside. The balcony. Quiet inside the building very friendly staff

Cons: I had a hard time opening the door. I had to call the manager.

Very good

Pros: We liked the location (close to supermarket and 5th ave), cleanliness, balcony and staff polite.

Cons: Very echo from app't next door. Doors don't have any felt to absorb the door closing which makes a loud bang. A broom in the app't would be helpful since we do bring in sand unfortunately. Netflix would also be nice for the guests who do not speak Spanish. The gym had no air conditioning and some of the weights are missing.

Bait & Switch! Avoid

Pros: The apartment itself was very nice. Large. Kitchen was well equipped with utensils, plates, glassware (and plastic) for our purposes. Bed comfortable. TV's worked well, and we could find English speaking stations. Mega was very close, thank goodness, to buy all the items we NEEDED and weren't supplied. Lots of great restaurants nearby.

Cons: We were switched to an entirely different building than what we booked. We ended up at Anah Downtown. We were travelling with friends who were in The Anah suites building. A HUGE hassle to go from one building to the other to just see each other. Our encounters with our Concierge Violeta were disappointing - at best. Be VERY careful - for the reservations "says" they supply towels. What they don't tell you is they supply 2 towels for your entire stay!!! They say they supply toilet paper. What they don't tell you is they supply 1 roll of toilet paper for your entire stay. They do not supply ANY - I repeat - ANY soap! No wash clothes (face clothes), no paper towels, no dish soap or dish towels. Can you believe we had to run to Mega for a bar of soap? AND....when I request these items from Violeta - she says, "Check your reservation." That's it - nothing else. OH! And guess what folks? IT IS in our reservation that they supply "towels" - they supply 2 towels, so that's how they get away with it. This experience was a bait and switch every step of the way! Go ahead and rent an apartment with this knowledge ahead of time!! We couldn't use the lovely balcony, because they didn't supply any patio furniture (btw - that IS in the reservation....lol!) Lastly, we did use the pool. but did not use rooftop spa. Was very dirty and pumps weren't working. Sludge on the water. Gross!

fun in the sun, but watch out for that plumbing

Pros: location location location

Cons: plumbing

definitely worth a return, I highly recommend it

Pros: everything was above expectations, great communication with the owner, definitely worth the money and the visit

Cons: no complaints

Be careful. Room was disgusting

Pros: Nothing

Cons: After spending $250 to rent a room, we arrived and it was never clean from the previous guest. It was a disaster and no refund given and we left after checking. We are still fighting to get our money back as the hotel did not refund us

Comfortable stay, good location

Pros: We requested to upgrade to an apartment when we arrived and this was handled very quickly by our concierge. The apartment was spacious and clean. We didnt use the rooftop pool, but it looked super inviting! It was also handy to have a laundry service downstairs. The location was great. About a 10 min walk to 5th Ave, supermarket and ADO Bus Terminal around the corners and also many restaurants.

Cons: The gym could be updated, it looked a lot bigger in the photos, so potentially misleading. As an apartment, it should have some essentials if you are providing the service. This includes dishwashing liquid and towel, oil, salt and pepper and also toilet paper. The neighbours above us were loud and we could hear them moving around. When they checked out, was quiet again.

Exceptional

Exceptional

Pros: Was very comfortable stay. The condo was fabulous and very nice, we had everything we needed! Highly recommend if you need something bigger than a hotel room. Thanks!

great spot to walk to 5th ave

Pros: great location & parking

Cons: a/c leak