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RESERVATIONS

Aloft Philadelphia Downtown

101 North Broad Street, Philadelphia, Pennsylvania, 19107
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Aloft Philadelphia Downtown

101 North Broad Street, Philadelphia, Pennsylvania, 19107
Special rates available by phone for close
Philadelphia
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  • Breezy, Room, 1 King Bed, Corner
    Breezy, Room, 1 King Bed, Corner
    Breezy, Room, 1 King Bed, Corner
    Breezy, Room, 1 King Bed, Corner
    Breezy, Room, 1 King Bed, Corner

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    Breezy, Room, 1 King Bed, Corner

    1 King Bed
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    Room Highlights

    Internet - Free WiFi and wired internet access
    In Room Entertainment - 42-inch LED TV with premium channels
    Food and Beverages - Refrigerator and coffee/tea maker
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and phone
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Accessibility - Wheelchair-width doorways
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Blackout drapes-curtains
    • Braille signage
    • Coffee and tea maker
    • Complimentary local calls
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Designer toiletries
    • Doorway wheelchair width (centimeters) - 86
    • Doorway wheelchair width (inches) - 34
    • doorways with Wheelchair width
    • Grab-bar near toilet
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • LED TV
    • Lever door handles
    • Lowered peephole - view port in door
    • Non Smoking
    • Phone
    • Premium bedding
    • Refrigerator
    • Room Linens provided
    • Shower Or Bathtub
    • Toilet grab bar height (centimeters) - 89
    • Toilet grab bar height (inches) - 35
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 42
  • aloft, Room, 1 King Bed
    aloft, Room, 1 King Bed
    aloft, Room, 1 King Bed
    aloft, Room, 1 King Bed
    aloft, Room, 1 King Bed

    0/0

    aloft, Room, 1 King Bed

    1 King Bed
    clock
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    Room Highlights

    Internet - Free WiFi and wired internet access
    In Room Entertainment - 42-inch LED TV with premium channels
    Food and Beverages - Refrigerator and coffee/tea maker
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and phone
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Accessibility - Wheelchair-width doorways
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Blackout drapes-curtains
    • Braille signage
    • Coffee and tea maker
    • Complimentary local calls
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Designer toiletries
    • Doorway wheelchair width (centimeters) - 86
    • Doorway wheelchair width (inches) - 34
    • doorways with Wheelchair width
    • Grab-bar near toilet
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • LED TV
    • Lever door handles
    • Lowered peephole - view port in door
    • Non Smoking
    • Phone
    • Premium bedding
    • Refrigerator
    • Room Linens provided
    • Shower Or Bathtub
    • Toilet grab bar height (centimeters) - 89
    • Toilet grab bar height (inches) - 35
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 42
  • aloft, Room, 1 Queen Bed, View
    aloft, Room, 1 Queen Bed, View
    aloft, Room, 1 Queen Bed, View
    aloft, Room, 1 Queen Bed, View
    aloft, Room, 1 Queen Bed, View

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    aloft, Room, 1 Queen Bed, View

    1 Queen Bed
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    Room Highlights

    Internet - Free WiFi and wired internet access
    In Room Entertainment - 42-inch LED TV with premium channels
    Food and Beverages - Refrigerator and coffee/tea maker
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and phone
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Accessibility - Wheelchair-width doorways
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Blackout drapes-curtains
    • Braille signage
    • Coffee and tea maker
    • Complimentary local calls
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Designer toiletries
    • Doorway wheelchair width (centimeters) - 86
    • Doorway wheelchair width (inches) - 34
    • doorways with Wheelchair width
    • Grab-bar near toilet
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • LED TV
    • Lever door handles
    • Lowered peephole - view port in door
    • Non Smoking
    • Phone
    • Premium bedding
    • Refrigerator
    • Room Linens provided
    • Shower Or Bathtub
    • Toilet grab bar height (centimeters) - 89
    • Toilet grab bar height (inches) - 35
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 42
  • aloft, Room, 2 Queen Beds
    aloft, Room, 2 Queen Beds
    aloft, Room, 2 Queen Beds
    aloft, Room, 2 Queen Beds
    aloft, Room, 2 Queen Beds

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    aloft, Room, 2 Queen Beds

    2 Queen Beds
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    Room Highlights

    Internet - Free WiFi and wired internet access
    In Room Entertainment - 42-inch LED TV with premium channels
    Food and Beverages - Refrigerator and coffee/tea maker
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and phone
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Accessibility - Wheelchair-width doorways
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Blackout drapes-curtains
    • Braille signage
    • Coffee and tea maker
    • Complimentary local calls
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Designer toiletries
    • Doorway wheelchair width (centimeters) - 86
    • Doorway wheelchair width (inches) - 34
    • doorways with Wheelchair width
    • Grab-bar near toilet
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • LED TV
    • Lever door handles
    • Lowered peephole - view port in door
    • Non Smoking
    • Phone
    • Premium bedding
    • Refrigerator
    • Room Linens provided
    • Shower Or Bathtub
    • Toilet grab bar height (centimeters) - 89
    • Toilet grab bar height (inches) - 35
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 42
  • Room, 1 King Bed
    Room, 1 King Bed
    Room, 1 King Bed
    Room, 1 King Bed
    Room, 1 King Bed

    0/0

    Room, 1 King Bed

    1 King Bed
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi and wired internet access
    In Room Entertainment - 42-inch LED TV with premium channels
    Food and Beverages - Refrigerator and coffee/tea maker
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and phone
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Accessibility - Wheelchair-width doorways
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Blackout drapes-curtains
    • Braille signage
    • Coffee and tea maker
    • Complimentary local calls
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Designer toiletries
    • Doorway wheelchair width (centimeters) - 86
    • Doorway wheelchair width (inches) - 34
    • doorways with Wheelchair width
    • Grab-bar near toilet
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • LED TV
    • Lever door handles
    • Lowered peephole - view port in door
    • Non Smoking
    • Phone
    • Premium bedding
    • Refrigerator
    • Room Linens provided
    • Shower Or Bathtub
    • Toilet grab bar height (centimeters) - 89
    • Toilet grab bar height (inches) - 35
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 42
  • aloft, Room, 2 Queen Beds, Corner
    aloft, Room, 2 Queen Beds, Corner
    aloft, Room, 2 Queen Beds, Corner
    aloft, Room, 2 Queen Beds, Corner
    aloft, Room, 2 Queen Beds, Corner

    0/0

    aloft, Room, 2 Queen Beds, Corner

    2 Queen Beds
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi and wired internet access
    In Room Entertainment - 42-inch LED TV with premium channels
    Food and Beverages - Refrigerator and coffee/tea maker
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and phone
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Accessibility - Wheelchair-width doorways
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Blackout drapes-curtains
    • Braille signage
    • Coffee and tea maker
    • Complimentary local calls
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Designer toiletries
    • Doorway wheelchair width (centimeters) - 86
    • Doorway wheelchair width (inches) - 34
    • doorways with Wheelchair width
    • Grab-bar near toilet
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • LED TV
    • Lever door handles
    • Lowered peephole - view port in door
    • Non Smoking
    • Phone
    • Premium bedding
    • Refrigerator
    • Room Linens provided
    • Shower Or Bathtub
    • Toilet grab bar height (centimeters) - 89
    • Toilet grab bar height (inches) - 35
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 42
  • Breezy, Room, 1 King Bed
    Breezy, Room, 1 King Bed
    Breezy, Room, 1 King Bed
    Breezy, Room, 1 King Bed
    Breezy, Room, 1 King Bed

    0/0

    Breezy, Room, 1 King Bed

    1 King Bed
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi and wired internet access
    In Room Entertainment - 42-inch LED TV with premium channels
    Food and Beverages - Refrigerator and coffee/tea maker
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and phone
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Accessibility - Wheelchair-width doorways
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Blackout drapes-curtains
    • Braille signage
    • Coffee and tea maker
    • Complimentary local calls
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Designer toiletries
    • Doorway wheelchair width (centimeters) - 86
    • Doorway wheelchair width (inches) - 34
    • doorways with Wheelchair width
    • Grab-bar near toilet
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • LED TV
    • Lever door handles
    • Lowered peephole - view port in door
    • Non Smoking
    • Phone
    • Premium bedding
    • Refrigerator
    • Room Linens provided
    • Shower Or Bathtub
    • Toilet grab bar height (centimeters) - 89
    • Toilet grab bar height (inches) - 35
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 42
  • Breezy, Room, 2 Queen Beds
    Breezy, Room, 2 Queen Beds
    Breezy, Room, 2 Queen Beds
    Breezy, Room, 2 Queen Beds
    Breezy, Room, 2 Queen Beds

    0/0

    Breezy, Room, 2 Queen Beds

    2 Queen Beds
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi and wired internet access
    In Room Entertainment - 42-inch LED TV with premium channels
    Food and Beverages - Refrigerator and coffee/tea maker
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and phone
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Accessibility - Wheelchair-width doorways
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Blackout drapes-curtains
    • Braille signage
    • Coffee and tea maker
    • Complimentary local calls
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Designer toiletries
    • Doorway wheelchair width (centimeters) - 86
    • Doorway wheelchair width (inches) - 34
    • doorways with Wheelchair width
    • Grab-bar near toilet
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • LED TV
    • Lever door handles
    • Lowered peephole - view port in door
    • Non Smoking
    • Phone
    • Premium bedding
    • Refrigerator
    • Room Linens provided
    • Shower Or Bathtub
    • Toilet grab bar height (centimeters) - 89
    • Toilet grab bar height (inches) - 35
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 42

ABOUT THE HOTEL

About Aloft Philadelphia Downtown Hotel

Hotel Location & Nearby Attractions

With a stay at Aloft Philadelphia Downtown, you'll be centrally located in Philadelphia, steps from City Hall and 4 minutes by foot from Pennsylvania Convention Center. This hotel is 0.8 mi (1.2 km) from Rittenhouse Square and 0.2 mi (0.4 km) from Reading Terminal Market.

Popular Hotel Amenities and Features

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This Beaux Arts hotel also features complimentary wireless internet access and a television in a common area.

Business, Other Amenities

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Philadelphia? This hotel has 1300 square feet (121 square meters) of space consisting of conference space and 2 meeting rooms.

Restaurants, Bars, Lounge & Dining options

Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 179 guestrooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Pet Policy for Aloft Philadelphia Downtown
If you are thinking of bringing your pet and want to know if pets are allowed at Aloft Philadelphia Downtown, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Aloft Philadelphia Downtown are listed below.

Pets allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

Pets allowed (no fees)

Pet max weight (per pet) in kg is 18

Pet max weight (per pet) in lb is 40

Additional Hotel Details
  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Contactless check-out is available
  • Shield between guests and staff in main contact areas
  • LGBTQ friendly
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Contactless check-in is available
  • Essential workers only - NO
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Commonly-touched surfaces are cleaned with disinfectant

HOTEL LOCATION

Nearest airport and around Aloft Philadelphia Downtown
- Philadelphia, Pennsylvania Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

City Hall - 0.2 km / 0.1 mi
Love Park - 0.2 km / 0.1 mi
Rittenhouse Row - 0.3 km / 0.2 mi
Pennsylvania Convention Center - 0.3 km / 0.2 mi
Free Library of Philadelphia - 0.3 km / 0.2 mi
Reading Terminal Market - 0.4 km / 0.2 mi
Walnut Street - 0.6 km / 0.4 mi
Academy of Music - 0.8 km / 0.5 mi
Liberty Place - 0.8 km / 0.5 mi
Thomas Jefferson University Hospital - 0.9 km / 0.5 mi
Benjamin Franklin Parkway - 0.9 km / 0.6 mi
Kimmel Center for the Performing Arts - 0.9 km / 0.6 mi
The Franklin Institute - 1 km / 0.6 mi
Franklin Institute Science Museum - 1 km / 0.6 mi
African American Museum in Philadelphia - 1 km / 0.6 mi

The nearest airports are:
Philadelphia Intl. Airport (PHL) - 20.7 km / 12.9 mi
Philadelphia, PA (PNE-Northeast Philadelphia) - 22.6 km / 14.1 mi
Blue Bell, PA (BBX-Wings Field) - 33.4 km / 20.8 mi
Trenton–Mercer Airport (TTN) - 53.7 km / 33.4 mi

The preferred airport for Aloft Philadelphia Downtown is Philadelphia Intl. Airport (PHL).

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Aloft Philadelphia Downtown Hotel

What is the check-in policy?
The checking times for Aloft Philadelphia Downtown are between 3:00 PM and 1:00 AM. The minimum age to check-in is 21.
What is the check-out time?
This Aloft Philadelphia Downtown's check-out time is 11:00 AM.
What brand is Aloft Philadelphia Downtown?
Aloft Philadelphia Downtown is a part of aloft Hotels By Marriott.
What is the street address for Aloft Philadelphia Downtown?
The address for Aloft Philadelphia Downtown is 101 North Broad Street, Philadelphia, Pennsylvania 19107
What is the price for tonight?
Based on recent averages, the price for tonight can start at 299.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 299 per night.
When was the Aloft Philadelphia Downtown built?
The Aloft Philadelphia Downtown in Philadelphia was built in 1925.
How many guest rooms are at Aloft Philadelphia Downtown?
The Aloft Philadelphia Downtown has a total of 179 guest rooms.
How many floors does the Aloft Philadelphia Downtown have?
This Philadelphia hotel has 19 floors. The hotel has 1 building/tower.
What is the hotel theme?
Travelers find this hotel Pet Friendly.
Recommended landmarks, attractions or things to do around ALOFT PHILADELPHIA DOWNTOWN?
ALOFT PHILADELPHIA DOWNTOWN is within minutes from City Hall - 0.2 km / 0.1 mi , Love Park - 0.2 km / 0.1 mi and Rittenhouse Row - 0.3 km / 0.2 mi
Which the best airport near ALOFT PHILADELPHIA DOWNTOWN?
The preferred airport for Aloft Philadelphia Downtown is Philadelphia Intl. Airport (PHL). The airport is conveniently located when visiting this Philadelphia hotel.

ADDITIONAL HOTEL REVIEWS

Aloft Philadelphia Downtown Reviews Summary

  • Hotel review by Martha

    Martha

    Exceptional

    Exceptional

  • Hotel review by Avila

    Avila

    Exceptional

    Perfect

  • Hotel review by Avila

    Avila

    Exceptional

    Exceptional

  • Hotel review by Andrea

    Andrea

    Pleasant

    Pleasant

    Pros: Lobby
    Cons: Rooms were small Elevator very slow TV is small considering it's so far from bed Tiny window In some rooms, very claustrophobic I was not given the correct room initially Staff not very friendly

  • Hotel review by Andrea

    Andrea

    Pleasant

    Pleasant

    Pros: Lobby
    Cons: Rooms were small Elevator very slow TV is small considering it's so far from bed Tiny window In some rooms, very claustrophobic I was not given the correct room initially Staff not very friendly

  • Hotel review by Ms.krystal

    Ms.krystal

    Fair

    Passable

  • Hotel review by Nancy

    Nancy

    Wonderful

    Very good location, very nice room, unfriendly staff took away from the experience.

    Pros: The room was beautiful and very clean and quiet. It overlooked the City Hall plaza.
    Cons: The staff was not overly friendly or helpful. The main entrance is especially confusing with one on the ground floor and the other up a flight of stairs. My brother and best friend both came to meet me (different times) and the security staff person sitting at the ground floor entrance was both unfriendly and unhelpful. It was raining and my friend stood in the rain for 10 minutes waiting for me. The staff person kept looking at her like she was a criminal and did not suggest she wait in the lobby. The same thing happened to my brother. These security staff need serious customer service training!

  • Hotel review by Nancy

    Nancy

    Wonderful

    Very good location, very nice...

    Pros: The room was beautiful and very clean and quiet. It overlooked the City Hall plaza.
    Cons: The staff was not overly friendly or helpful. The main entrance is especially confusing with one on the ground floor and the other up a flight of stairs. My brother and best friend both came to meet me (different times) and the security staff person sitting at the ground floor entrance was both unfriendly and unhelpful. It was raining and my friend stood in the rain for 10 minutes waiting for me. The staff person kept looking at her like she was a criminal and did not suggest she wait in the lobby. The same thing happened to my brother. These security staff need serious customer service training!

  • Hotel review by Quandera

    Quandera

    Pleasant

    Cons: Although Aloft hotels are usually modern, this hotel screams old hotel with a facelift.

  • Hotel review by Quandera

    Quandera

    Fair

    Passable

  • Hotel review by John

    John

    Wonderful

    Superb

  • Hotel review by John

    John

    Wonderful

    Exceptional

  • Hotel review by Ronald

    Ronald

    Very Poor

    Bad

  • Hotel review by Vina

    Vina

    Exceptional

    Perfect

  • Hotel review by Vina

    Vina

    Exceptional

    Exceptional

  • Hotel review by Zilah

    Zilah

    Very Good

    Great , convient , nice decor and the room met our needs

    Pros: Convient
    Cons: Front desk agents was not helpful when I advised them they were out of utensils in the snack and go area

  • Hotel review by Zilah

    Zilah

    Very Good

    Great , convient , nice...

    Pros: Convient
    Cons: Front desk agents was not helpful when I advised them they were out of utensils in the snack and go area

  • Hotel review by Jose

    Jose

    Very Poor

    Bad

  • Hotel review by Jillian

    Jillian

    Very Poor

    Bad

    Pros: The city
    Cons: There was mice and mice poop on my bed

  • Hotel review by Jillian

    Jillian

    Very Poor

    Bad

    Pros: The city
    Cons: There was mice and mice poop on my bed