Aloft Cleveland Downtown

  • 1111 W. 10th Street , Cleveland, Ohio 44113
  • 1111 W. 10th Street , Cleveland, Ohio - 44113
  • 855-516-1090
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Room, 2 Queen Beds, Non Smoking
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2 Queen Beds

315 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - 42-inch flat-screen TV

Food and Beverages - Refrigerator and room service (limited hours)

Bed Type and Features - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a hydromassage showerhead

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Air conditioning and daily housekeeping

Accessibility - Transfer shower, wheelchair-accessible bathroom vanity, low-height electrical outlets in bathroom, wheelchair-width doorways, lever door handles, grab bar near toilet, closed-captioned TV, height-adjustable showerhead, wheelchair accessible, and visual fire alarm

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • Refrigerator
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Pillow-top mattress
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • TV - Closed captioned
  • Bathrobes
  • Complimentary toiletries
  • bathroom vanity Wheelchair accessible
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Hydro-massage showerhead
  • Room service - Restricted hours
  • bathroom with Lowered electrical outlets
  • TV
  • Flat panel TV
  • Non Smoking
  • adjustable Height showerhead
  • Complimentary Wifi
  • Grab-bar near toilet
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
  • Premium bedding
  • doorways with Wheelchair width
  • Shower only
  • Wheelchair accessible
Room, 1 King Bed, Non Smoking
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1 King Bed

279 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - 42-inch flat-screen TV

Food and Beverages - Refrigerator and room service (limited hours)

Bed Type and Features - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a hydromassage showerhead

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Air conditioning and daily housekeeping

Accessibility - Transfer shower, wheelchair-accessible bathroom vanity, low-height electrical outlets in bathroom, wheelchair-width doorways, lever door handles, grab bar near toilet, closed-captioned TV, height-adjustable showerhead, wheelchair accessible, and visual fire alarm

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • Refrigerator
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Pillow-top mattress
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • TV - Closed captioned
  • Bathrobes
  • Complimentary toiletries
  • bathroom vanity Wheelchair accessible
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Hydro-massage showerhead
  • Room service - Restricted hours
  • bathroom with Lowered electrical outlets
  • TV
  • Flat panel TV
  • Non Smoking
  • adjustable Height showerhead
  • Complimentary Wifi
  • Grab-bar near toilet
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
  • Premium bedding
  • doorways with Wheelchair width
  • Shower only
  • Wheelchair accessible
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Aloft Cleveland Downtown Hotel

Hotel Location & Nearby Attractions

A stay at Aloft Cleveland Downtown places you in the heart of Cleveland, within a 15-minute walk of FirstEnergy Stadium and Huntington Convention Center of Cleveland. This hotel is 1 mi (1.6 km) from Rocket Mortgage FieldHouse and 1.2 mi (1.9 km) from Rock and Roll Hall of Fame.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and complimentary use of a nearby fitness facility.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has facilities measuring 4000 square feet (372 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite at W XYZ Cleveland Bar, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Pet Policy for Aloft Cleveland Downtown
If you are thinking of bringing your pet and want to know if pets are allowed at Aloft Cleveland Downtown, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Aloft Cleveland Downtown are listed below.

Pets allowed
Only dogs are allowed
Pets allowed (no fees)
Pet maximum weight in kg is 18
Pet maximum weight in lb is 40

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Professional property host/manager
No cribs (infant beds) available
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures

Aloft Cleveland Downtown

Good to Know: Aloft Cleveland Downtown

·         Aloft Cleveland Downtown is a 4-star hotel located at the center of business and entertainment in Cleveland.

·         Aloft Cleveland offers rooms that feature modern yet cozy design.

·         Various restaurants that serve mouth-watering dishes located near Aloft Hotel Cleveland.

·         Tourist destinations like Rock and Roll Hall of Fame and Cleveland Stadium are just a short walk from Aloft Hotel Cleveland Ohio.

·         Aloft Hotel Downtown Cleveland features amenities like paid parking on site, fitness center, free high speed Wi-Fi, bar, and shuttle bus service.

·         Each room in Aloft Downtown Cleveland Ohio features air conditioning, refrigerator, room service, and flat screen TV.


Aloft Cleveland Useful Findings

Many tourists who chose to stay at Aloft Cleveland Downtown Hotel often call this hotel as a hidden gem in downtown Cleveland. Aloft Hotel in Cleveland Ohio is perfectly located close to various tourist destinations in the area. Also, guests love the shuttle service of the hotel that can take you to any near tourist destinations to the hotel.

Aloft Hotel Downtown Cleveland Ohio offers rooms with modern yet comfortable design, the lobby of the hotel is also commended as spacious and cozy. Guests of The Aloft Hotel and Suites love the hotel restaurant that serves Italian cuisines. The staff and people of this hotel are loved by the guests because of their friendly, and helpful attitude.


Aloft Cleveland Downtown Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
  • Meeting Room Facilities
  • Conference space size : meters -
  • Conference space size : feet -
  • Conference center & rooms
Fitness Services
  • Nearby fitness center - Free use
  • GYM - Fitness facilities
General Amenities
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible path of travel
General Amenities
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
Internet
  • Free internet
  • Wired Internet access - Free
  • Computer station
Lobby Level Services
  • 24/7 front desk
  • Tours - ticket assistance
  • Luggage storage facilities
  • Concierge service
Parking Services
  • Self parking - Extra Charge
  • Valet parking - Extra Charge
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Number of bars & lounges -
  • Hotel Restaurant
  • Snack bar & deli
Shopping
  • Grocery - convenience store
Spa Services
  • Sauna room

About aloft Hotels By Marriott Brand Hotels

Aloft Hotels is a hotel chain known for its modern architectural design style and its distinctive quality of dubbing basic hotel amenities, such as the pool to 'splash'. It is owned by Starwoods Hotel and Resorts Worldwide under its parent company Marriott International. Before its first hotel opened in 2008, Starwoods devised a plan to generate people's interest by featuring Aloft Hotel in a virtual world called Second Life. This allowed guests to navigate through the hotel's interior and explore on site amenities before ever setting foot inside the hotel. The response gathered from guests during that simulation became the foundation for the construction of future Aloft Hotels.

Currently, there are more than 150 open properties across 25 countries under the Aloft Hotel brand. Their urban-inspired design was drafted for the modern jet setters who are more inclined to veer towards a vibrant social scene while maintaining affordable rates. Each area of the hotel seeded from the purposeful environment ideology, which is intended to bring people together. Modernizing hotel amenities is also essential to Aloft making it easier to interact and provide guests ease during their stay. Aloft Hotels are constantly evolving to suit the needs of the new generation of travellers.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Aloft Cleveland Downtown - Cleveland, Ohio Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Cuyahoga River - 0.2 km / 0.2 mi
FirstEnergy Stadium - 0.9 km / 0.5 mi
Huntington Convention Center of Cleveland - 1 km / 0.6 mi
Cleveland Public Auditorium - 1.1 km / 0.7 mi
Old Stone Church - 1.1 km / 0.7 mi
Terminal Tower - 1.1 km / 0.7 mi
Cleveland Mall - 1.2 km / 0.7 mi
Tower City Center - 1.2 km / 0.7 mi
Public Square - 1.2 km / 0.7 mi
Soldiers and Sailors Monument - 1.2 km / 0.8 mi
Key Tower - 1.2 km / 0.8 mi
Great Lakes Science Center - 1.2 km / 0.8 mi
Detroit-Superior Bridge - 1.3 km / 0.8 mi
Free Stamp - 1.3 km / 0.8 mi
JACK Cleveland Casino - 1.3 km / 0.8 mi

The nearest airports are:
Cleveland Hopkins International Airport (CLE) - 20.5 km / 12.7 mi
Cleveland, OH (BKL-Burke Lakefront) - 3.4 km / 2.1 mi
Cleveland, OH (CGF-Cuyahoga County) - 23.7 km / 14.7 mi

The preferred airport for Aloft Cleveland Downtown is Cleveland Hopkins International Airport (CLE).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Cleveland, Ohio Hotels

 
 

Helpful Info & FAQs

What is the check-in policy?

The checking times for Aloft Cleveland Downtown are between 3:00 PM and 11:00 PM. The minimum age to check-in is 21.

What is the check-out time?

This Aloft Cleveland Downtown's check-out time is 12:00 PM.

What brand is Aloft Cleveland Downtown?

Aloft Cleveland Downtown is a part of aloft Hotels By Marriott.

What is the street address for Aloft Cleveland Downtown?

The address for Aloft Cleveland Downtown is 1111 W. 10th Street, Cleveland, Ohio 44113

What is the price for tonight?

Based on recent averages, the price for tonight can start at 199.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 199 per night.

How many guest rooms are at Aloft Cleveland Downtown?

The Aloft Cleveland Downtown has a total of 150 guest rooms.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family.

Recommended landmarks, attractions or things to do around ALOFT CLEVELAND DOWNTOWN?

ALOFT CLEVELAND DOWNTOWN is within minutes from Cuyahoga River - 0.2 km / 0.2 mi , FirstEnergy Stadium - 0.9 km / 0.5 mi and Huntington Convention Center of Cleveland - 1 km / 0.6 mi

Which the best airport near ALOFT CLEVELAND DOWNTOWN?

The preferred airport for Aloft Cleveland Downtown is Cleveland Hopkins International Airport (CLE). The airport is conveniently located when visiting this Cleveland hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Aloft Cleveland Downtown Reviews Summary

UserDaniel
7/10
 
Good
Pros: The hotel was pretty decent.
Cons: I was charged both by Paypal and by Aloft. I've been going round and round with them in attempt to get a refund. They took a credit card for a deposit or "incidentals" at checkin.... only to charge me for another night.... a night I'd already prepaid.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Easy in and out parking makes this the place to stay in Cleveland. If no car, its not a crazy walk to most of downtown. In the Summer, this area is absolutely hopping and lots to do tourist wise.
UserDonna
9/10
 
Wonderful
Pros: Location, size of rooms, price, comfort of the hotel and it was very attractive.
Cons: My daughters wedding guests stayed here and they loved it but at some point the boiler went down and there was no hot water but it was remedied after a short while so they were able to show for the wedding.
UserMark
10/10
 
Exceptional
Pros: the hotel location and the service was great
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Modern
Cons: $200 refundable charge for incidentals is absolutely ridiculous. I’ve stayed at 5 star hotels with resort fees less than $200. This is kept as quiet as possible, they simple tell you to insert your card for incidentals while verifying your
UserVerified Hotel Guest
3/10
 
Poor
Pros: Location.. one of the employees .. she tried her best to be helpful despite the unfortunate situation.
Cons: Their deposit is ridiculous and they won’t help you with it even during these times when the hotel isn’t busy. The morning staff was rude and the bathroom sink water was all cold. Bad birthday experience won’t
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Location
UserKathleen
10/10
 
Exceptional
Pros: Location and great staff
UserMarvin
4/10
 
Disappointing
Pros: I thing really, the parking, hotel design and how it fits downtown and connected to another building you have to go through; I hated the total experience.
Cons: Everything
UserKathleen
10/10
 
Exceptional
Pros: Great checkin staff!
UserEddie
7/10
 
Good
Pros: The location is great right in the Cleveland flats walking distance to so many bars and restaurants. Clean quiet rooms
Cons: Staff very unhelpful. I asked to speak to manager about a bogus charge. I never heard from him he seems to be too busy to reply to guest complaints or just unwilling to do his job. I got my money refunded but unfairly banned from hotel. Very unprofessiona
UserWilliam
1/10
 
Very Poor
Pros: There wasn’t much that went right with this hotel experience.
Cons: This hotel was extremely dirty. We checked into our room and it was not cleaned. It is as filthy. I was given two rooms since they didn’t have any more available rooms of the type I requested. Don’t get a room on the FLAT
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: I loved everything about the hotel and hotel employee from the front desk was amazing!
Cons: No
UserVerified Hotel Guest
1/10
 
Very Poor
Cons: Yes I didn’t like the fact that they charged my card when I had already paid online and I still haven’t got my money back my room curtain was broke I had a big stain in the bed and I was just very unhappy
UserVerified Hotel Guest
3/10
 
Poor
Pros: I love the fact that is was so close to the flats (downtown) to where you can walk around
Cons: The staff was friendly but I was given the wrong room, and I got walked in by another guest, I feel the room was smart for the price and our sheets were stained
UserGary
8/10
 
Very Good
Pros: great location
Cons: we faced the river and it was very loud until about 2am
 
Hotel Location & Nearby Attractions

A stay at Aloft Cleveland Downtown places you in the heart of Cleveland, within a 15-minute walk of FirstEnergy Stadium and Huntington Convention Center of Cleveland. This hotel is 1 mi (1.6 km) from Rocket Mortgage FieldHouse and 1.2 mi (1.9 km) from Rock and Roll Hall of Fame.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and complimentary use of a nearby fitness facility.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has facilities measuring 4000 square feet (372 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite at W XYZ Cleveland Bar, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Pet Policy for Aloft Cleveland Downtown
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Aloft Cleveland Downtown, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Aloft Cleveland Downtown are listed below.

Pets allowed
Only dogs are allowed
Pets allowed (no fees)
Pet maximum weight in kg is 18
Pet maximum weight in lb is 40

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Professional property host/manager
No cribs (infant beds) available
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures

Aloft Cleveland Downtown


Good to Know: Aloft Cleveland Downtown

·         Aloft Cleveland Downtown is a 4-star hotel located at the center of business and entertainment in Cleveland.

·         Aloft Cleveland offers rooms that feature modern yet cozy design.

·         Various restaurants that serve mouth-watering dishes located near Aloft Hotel Cleveland.

·         Tourist destinations like Rock and Roll Hall of Fame and Cleveland Stadium are just a short walk from Aloft Hotel Cleveland Ohio.

·         Aloft Hotel Downtown Cleveland features amenities like paid parking on site, fitness center, free high speed Wi-Fi, bar, and shuttle bus service.

·         Each room in Aloft Downtown Cleveland Ohio features air conditioning, refrigerator, room service, and flat screen TV.


Aloft Cleveland Useful Findings

Many tourists who chose to stay at Aloft Cleveland Downtown Hotel often call this hotel as a hidden gem in downtown Cleveland. Aloft Hotel in Cleveland Ohio is perfectly located close to various tourist destinations in the area. Also, guests love the shuttle service of the hotel that can take you to any near tourist destinations to the hotel.

Aloft Hotel Downtown Cleveland Ohio offers rooms with modern yet comfortable design, the lobby of the hotel is also commended as spacious and cozy. Guests of The Aloft Hotel and Suites love the hotel restaurant that serves Italian cuisines. The staff and people of this hotel are loved by the guests because of their friendly, and helpful attitude.


Aloft Cleveland Downtown Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
  • Meeting Room Facilities
  • Conference space size : meters -
  • Conference space size : feet -
  • Conference center & rooms
Fitness Services
  • Nearby fitness center - Free use
  • GYM - Fitness facilities
General Amenities
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible path of travel
General Amenities
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
Internet
  • Free internet
  • Wired Internet access - Free
  • Computer station
Lobby Level Services
  • 24/7 front desk
  • Tours - ticket assistance
  • Luggage storage facilities
  • Concierge service
Parking Services
  • Self parking - Extra Charge
  • Valet parking - Extra Charge
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Number of bars & lounges -
  • Hotel Restaurant
  • Snack bar & deli
Shopping
  • Grocery - convenience store
Spa Services
  • Sauna room

About aloft Hotels By Marriott Brand Hotels

Aloft Hotels is a hotel chain known for its modern architectural design style and its distinctive quality of dubbing basic hotel amenities, such as the pool to 'splash'. It is owned by Starwoods Hotel and Resorts Worldwide under its parent company Marriott International. Before its first hotel opened in 2008, Starwoods devised a plan to generate people's interest by featuring Aloft Hotel in a virtual world called Second Life. This allowed guests to navigate through the hotel's interior and explore on site amenities before ever setting foot inside the hotel. The response gathered from guests during that simulation became the foundation for the construction of future Aloft Hotels.

Currently, there are more than 150 open properties across 25 countries under the Aloft Hotel brand. Their urban-inspired design was drafted for the modern jet setters who are more inclined to veer towards a vibrant social scene while maintaining affordable rates. Each area of the hotel seeded from the purposeful environment ideology, which is intended to bring people together. Modernizing hotel amenities is also essential to Aloft making it easier to interact and provide guests ease during their stay. Aloft Hotels are constantly evolving to suit the needs of the new generation of travellers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Cuyahoga River - 0.2 km / 0.2 mi
FirstEnergy Stadium - 0.9 km / 0.5 mi
Huntington Convention Center of Cleveland - 1 km / 0.6 mi
Cleveland Public Auditorium - 1.1 km / 0.7 mi
Old Stone Church - 1.1 km / 0.7 mi
Terminal Tower - 1.1 km / 0.7 mi
Cleveland Mall - 1.2 km / 0.7 mi
Tower City Center - 1.2 km / 0.7 mi
Public Square - 1.2 km / 0.7 mi
Soldiers and Sailors Monument - 1.2 km / 0.8 mi
Key Tower - 1.2 km / 0.8 mi
Great Lakes Science Center - 1.2 km / 0.8 mi
Detroit-Superior Bridge - 1.3 km / 0.8 mi
Free Stamp - 1.3 km / 0.8 mi
JACK Cleveland Casino - 1.3 km / 0.8 mi

The nearest airports are:
Cleveland Hopkins International Airport (CLE) - 20.5 km / 12.7 mi
Cleveland, OH (BKL-Burke Lakefront) - 3.4 km / 2.1 mi
Cleveland, OH (CGF-Cuyahoga County) - 23.7 km / 14.7 mi

The preferred airport for Aloft Cleveland Downtown is Cleveland Hopkins International Airport (CLE).

User
Daniel
 
7/10
Good
Pros: The hotel was pretty decent.
Cons: I was charged both by Paypal and by Aloft. I've been going round and round with them in attempt to get a refund. They took a credit card for a deposit or "incidentals" at checkin.... only to charge me for another night.... a night I'd already prepaid.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Easy in and out parking makes this the place to stay in Cleveland. If no car, its not a crazy walk to most of downtown. In the Summer, this area is absolutely hopping and lots to do tourist wise.
User
Donna
 
9/10
Wonderful
Pros: Location, size of rooms, price, comfort of the hotel and it was very attractive.
Cons: My daughters wedding guests stayed here and they loved it but at some point the boiler went down and there was no hot water but it was remedied after a short while so they were able to show for the wedding.
User
Mark
 
10/10
Exceptional
Pros: the hotel location and the service was great
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Modern
Cons: $200 refundable charge for incidentals is absolutely ridiculous. I’ve stayed at 5 star hotels with resort fees less than $200. This is kept as quiet as possible, they simple tell you to insert your card for incidentals while verifying your
User
Verified Hotel Guest
 
3/10
Poor
Pros: Location.. one of the employees .. she tried her best to be helpful despite the unfortunate situation.
Cons: Their deposit is ridiculous and they won’t help you with it even during these times when the hotel isn’t busy. The morning staff was rude and the bathroom sink water was all cold. Bad birthday experience won’t
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Location
User
Kathleen
 
10/10
Exceptional
Pros: Location and great staff
User
Marvin
 
4/10
Disappointing
Pros: I thing really, the parking, hotel design and how it fits downtown and connected to another building you have to go through; I hated the total experience.
Cons: Everything
User
Kathleen
 
10/10
Exceptional
Pros: Great checkin staff!
User
Eddie
 
7/10
Good
Pros: The location is great right in the Cleveland flats walking distance to so many bars and restaurants. Clean quiet rooms
Cons: Staff very unhelpful. I asked to speak to manager about a bogus charge. I never heard from him he seems to be too busy to reply to guest complaints or just unwilling to do his job. I got my money refunded but unfairly banned from hotel. Very unprofessiona
User
William
 
1/10
Very Poor
Pros: There wasn’t much that went right with this hotel experience.
Cons: This hotel was extremely dirty. We checked into our room and it was not cleaned. It is as filthy. I was given two rooms since they didn’t have any more available rooms of the type I requested. Don’t get a room on the FLAT
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: I loved everything about the hotel and hotel employee from the front desk was amazing!
Cons: No
User
Verified Hotel Guest
 
1/10
Very Poor
Cons: Yes I didn’t like the fact that they charged my card when I had already paid online and I still haven’t got my money back my room curtain was broke I had a big stain in the bed and I was just very unhappy
User
Verified Hotel Guest
 
3/10
Poor
Pros: I love the fact that is was so close to the flats (downtown) to where you can walk around
Cons: The staff was friendly but I was given the wrong room, and I got walked in by another guest, I feel the room was smart for the price and our sheets were stained
User
Gary
 
8/10
Very Good
Pros: great location
Cons: we faced the river and it was very loud until about 2am