Wyndham Garden Long Island City

  • 44-29 9th Street , Long Island City, New York 11101
  • 44-29 9th Street , Long Island City, New York - 11101
  • 855-516-1090
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Outstanding value on upcoming dates.
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Standard Room, 2 Double Beds
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2 Double Beds

220 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch LCD TV, premium channels, and iPod dock

Food and Beverages - Coffee/tea maker and room service

Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Lever door handles and visual fire alarm

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Room-service
  • Desk
  • Bathroom (Private)
  • AC / In-room climate control
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • docking station for iPod
  • TV
  • TV - Satellite Service
Standard Room, 1 King Bed
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1 King Bed

220 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch LCD TV, premium channels, and iPod dock

Food and Beverages - Coffee/tea maker and room service

Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Lever door handles and visual fire alarm

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Room-service
  • Desk
  • Bathroom (Private)
  • AC / In-room climate control
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • docking station for iPod
  • TV
  • TV - Satellite Service
Standard Room, 1 King Bed, Non Smoking (Standard Plus)
Standard Room, 1 King Bed, Non Smoking (Standard Plus)
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1 King Bed

270 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch LCD TV, premium channels, and iPod dock

Food and Beverages - Coffee/tea maker and room service

Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Lever door handles and visual fire alarm

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Room-service
  • Desk
  • Bathroom (Private)
  • AC / In-room climate control
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • docking station for iPod
  • TV
  • TV - Satellite Service
Room, Non Smoking
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1 Queen Murphy Bed

250 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch LCD TV, premium channels, and iPod dock

Food and Beverages - Coffee/tea maker and room service

Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Visual fire alarm

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Room-service
  • Desk
  • Bathroom (Private)
  • AC / In-room climate control
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • docking station for iPod
  • TV
  • TV - Satellite Service
Room, 1 King Bed, Accessible
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Check savings and offers!

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1 King Bed

250 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch LCD TV, premium channels, and iPod dock

Food and Beverages - Coffee/tea maker and room service

Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible, bathroom grab bars, accessible bathtub, wheelchair-width doorways, visual fire alarm, lever door handles, height-adjusted amenities, and roll-in shower

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Room-service
  • Desk
  • Bathroom (Private)
  • AC / In-room climate control
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • docking station for iPod
  • TV
  • TV - Satellite Service
Standard Room, 2 Double Beds, Non Smoking (Standard Plus)
Standard Room, 2 Double Beds, Non Smoking (Standard Plus)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Double Beds

270 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch LCD TV, premium channels, and iPod dock

Food and Beverages - Coffee/tea maker and room service

Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Lever door handles and visual fire alarm

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Room-service
  • Desk
  • Bathroom (Private)
  • AC / In-room climate control
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • docking station for iPod
  • TV
  • TV - Satellite Service
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Wyndham Garden Long Island City Hotel

Hotel Location & Nearby Attractions

With a stay at Wyndham Garden Long Island City in Long Island City (Queens), you'll be within a 10-minute drive of Randall's Island Park and Bleecker Street. This hotel is 2.3 mi (3.7 km) from Roosevelt Island and 2.8 mi (4.4 km) from Madison Square Garden.

Popular Hotel Amenities and Features

Enjoy the recreation opportunities such as a fitness center or make use of other amenities including concierge services.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy fusion cuisine at Clear Lake - Asian Rest., a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 128 guestrooms featuring iPod docking stations and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Pet Policy for Wyndham Garden Long Island City
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Wyndham Garden Long Island City, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Wyndham Garden Long Island City are listed below.

Pets not allowed
Only service animals are allowed

Additional Hotel Details
No cribs (infant beds) available
No rollaway/extra beds available

Wyndham Garden Long Island City Hotel Amenities


Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Business center on site
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
General Amenities
  • Braille or raised signage
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Tours - ticket assistance
  • Luggage storage facilities
  • Concierge service
Lobby Level Services
  • Free news papers in lobby
Parking Services
  • Self parking - Extra Charge
  • Parking - Limited spaces
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Hotel Restaurant

About Wyndham Hotels Brand Hotels

Wyndham Hotels (Wyndham Hotels and Resorts) has 20 brands split into 5 categories: upscale, lifestyle, midscale, economy, and extended stay. Founded in 1981 in Dallas, Texas, this giant hotel chain has grown rapidly in the late 1990s acquiring multiple hotel portfolios and renaming them Wyndham. In its effort to enter the upscale hotel market and build its own limited-upscale brand, it decided to purchase Summerfield Hotel Corporation, and later on called it Summerfield Suites by Wyndham.

 

Currently, Wyndham Hotels has more than 9,000 hotels in 80 countries all across the world. From beachfront hotels to highways, big cities and small towns, there is a Wyndham Hotel for each customer’s preference.

 

The award-winning hotel group has a service-oriented mindset; its beliefs and values stem from its desire to open the world to travel. It aims to deliver the most memorable experiences at every destination. Some of its recent recognitions are: ranked among the Best Employers for Diversity by Forbes (2019); ranked among the Best Employers for Diversity by Forbes (2019), and ranked in the Wall Street Journal's Management Top 250 (2018)

The company was said to be named after a woman named Wyndham Robertson, who was the friend of Trammell Crow (founder of Wyndham Hotels), after she wrote a profile of him for Fortune. In 2018, the company officially changed its name into Wyndham Destinations.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Wyndham Garden Long Island City - Long Island City, New York Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Roosevelt Island - 2.3 km / 1.4 mi
United Nations Headquarters - 3.3 km / 2.1 mi
Chrysler Building - 3.8 km / 2.4 mi
Madison Square Garden - 3.8 km / 2.4 mi
Empire State Building - 3.9 km / 2.4 mi
Grand Central Terminal - 3.9 km / 2.4 mi
Macy's - 4.1 km / 2.6 mi
New York Public Library - 4.1 km / 2.6 mi
Memorial Sloan-Kettering Cancer Center - 4.2 km / 2.6 mi
Bryant Park - 4.3 km / 2.7 mi
Madison Avenue - 4.4 km / 2.7 mi
5th Avenue - 4.4 km / 2.8 mi
Central Park - 4.6 km / 2.9 mi
Flatiron Building - 4.7 km / 2.9 mi
Tiffany & Co. - 4.8 km / 3 mi

The nearest airports are:
New York, NY (LGA-LaGuardia) - 12.1 km / 7.5 mi
New York, NY (JFK-John F. Kennedy Intl.) - 25.1 km / 15.6 mi
Newark, NJ (EWR-Liberty Intl.) - 31.7 km / 19.7 mi
Teterboro, NJ (TEB) - 24.8 km / 15.4 mi
Linden, NJ (LDJ) - 44.3 km / 27.5 mi

The preferred airport for Wyndham Garden Long Island City is New York, NY (LGA-LaGuardia).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Long Island City, New York Hotels

 
 

Helpful Info & FAQs

What is the check-in policy?

The checking times for Wyndham Garden Long Island City are between 3:00 PM and 1:00 AM. The minimum age to check-in is 21.

What is the check-out time?

This Wyndham Garden Long Island City's check-out time is 11:00 AM.

What brand is Wyndham Garden Long Island City?

Wyndham Garden Long Island City is a part of Wyndham Hotels.

What is the street address for Wyndham Garden Long Island City?

The address for Wyndham Garden Long Island City is 44-29 9th Street, Long Island City, New York 11101

What is the price for tonight?

Based on recent averages, the price for tonight can start at 89.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 89 per night.

How many guest rooms are at Wyndham Garden Long Island City?

The Wyndham Garden Long Island City has a total of 128 guest rooms.

How many floors does the Wyndham Garden Long Island City have?

This Long Island City hotel has 7 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Conveniently near shopping options. Other themes include Family.

Recommended landmarks, attractions or things to do around WYNDHAM GARDEN LONG ISLAND CITY?

WYNDHAM GARDEN LONG ISLAND CITY is within minutes from Roosevelt Island - 2.3 km / 1.4 mi , United Nations Headquarters - 3.3 km / 2.1 mi and Chrysler Building - 3.8 km / 2.4 mi

Which the best airport near WYNDHAM GARDEN LONG ISLAND CITY?

The preferred airport for Wyndham Garden Long Island City is New York, NY (LGA-LaGuardia). The airport is conveniently located when visiting this Long Island City hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Wyndham Garden Long Island City Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Wyndham Garden Long Island City Reviews Summary

UserVerified Hotel Guest
5/10
 
Fair
Pros: Very clean and modern. Room is great for the price. Daytime staff aeemed super nice.
Cons: Front desk and housekeeping both don’t answer phone. Employees no where to be found or found asleep at nite.
UserKent
1/10
 
Very Poor
Cons: Please Take your business somewhere else, My travel partner couldn't make it on time because she had Viral Fever. The management, ignored all the requests. Bad customer services!!!!!!!
UserVerified Hotel Guest
8/10
 
Very Good
Pros: The bathroom needs to updated the carpet change. Transportation to local events.
Cons: The transportation to and from local events.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Location
Cons: Worst and weirdest front desk Chinese staff doesn't have any manners, stupid attitude
UserVerified Hotel Guest
7/10
 
Good
Pros: close walk to ferry to nyc
Cons: parking lot could have been more secure with attendant or cameras
UserVerified Hotel Guest
8/10
 
Very Good
Pros: The hotel was clean and the staff was helpful. Metro was close by.
Cons: The location does not seem in the best area.
UserPeter
1/10
 
Very Poor
Pros: Close to a good BBQ spot and that's about it.
Cons: Terrible experience overall. The air-conditioning barely worked in my room, the phone was broken so I had to go down to the lobby to ask about it, they wouldn't book me in another room, giant black hair in shower, awful location.
UserTricia
9/10
 
Wonderful
Pros: It was very clean and very quiet
Cons: No
UserVerified Hotel Guest
7/10
 
Good
Cons: Room was not cleaned daily
UserClive
8/10
 
Very Good
Pros: The hotel was located in close proximity to my primary location in Hunter's Point, LIC.
Cons: Room was small but sufficient. A mini fridge would be a nice addition
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Good for the price
Cons: No
UserVerified Hotel Guest
7/10
 
Good
Pros: Room was nice, and after we asked for a change of room, we had a nice view of the Queensborough Bridge (not a brick wall). Front desk staff were very pleasant and helpful. Convenient to a variety of restaurants, etc. - and near the beautiful riverfront.
Cons: Surrounding neighborhood wasn't great. The cleaning staff was very subpar. Although the room itself was clean, they never gave us fresh glasses (10 night stay), they never left enough towels (after being asked), they didn't replenish the TP or kleenex.
 
Hotel Location & Nearby Attractions

With a stay at Wyndham Garden Long Island City in Long Island City (Queens), you'll be within a 10-minute drive of Randall's Island Park and Bleecker Street. This hotel is 2.3 mi (3.7 km) from Roosevelt Island and 2.8 mi (4.4 km) from Madison Square Garden.

Popular Hotel Amenities and Features

Enjoy the recreation opportunities such as a fitness center or make use of other amenities including concierge services.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy fusion cuisine at Clear Lake - Asian Rest., a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 128 guestrooms featuring iPod docking stations and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Pet Policy for Wyndham Garden Long Island City
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Wyndham Garden Long Island City, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Wyndham Garden Long Island City are listed below.

Pets not allowed
Only service animals are allowed

Additional Hotel Details
No cribs (infant beds) available
No rollaway/extra beds available

Wyndham Garden Long Island City Hotel Amenities

Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Business center on site
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
General Amenities
  • Braille or raised signage
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Tours - ticket assistance
  • Luggage storage facilities
  • Concierge service
Lobby Level Services
  • Free news papers in lobby
Parking Services
  • Self parking - Extra Charge
  • Parking - Limited spaces
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Hotel Restaurant

About Wyndham Hotels Brand Hotels

Wyndham Hotels (Wyndham Hotels and Resorts) has 20 brands split into 5 categories: upscale, lifestyle, midscale, economy, and extended stay. Founded in 1981 in Dallas, Texas, this giant hotel chain has grown rapidly in the late 1990s acquiring multiple hotel portfolios and renaming them Wyndham. In its effort to enter the upscale hotel market and build its own limited-upscale brand, it decided to purchase Summerfield Hotel Corporation, and later on called it Summerfield Suites by Wyndham.

 

Currently, Wyndham Hotels has more than 9,000 hotels in 80 countries all across the world. From beachfront hotels to highways, big cities and small towns, there is a Wyndham Hotel for each customer’s preference.

 

The award-winning hotel group has a service-oriented mindset; its beliefs and values stem from its desire to open the world to travel. It aims to deliver the most memorable experiences at every destination. Some of its recent recognitions are: ranked among the Best Employers for Diversity by Forbes (2019); ranked among the Best Employers for Diversity by Forbes (2019), and ranked in the Wall Street Journal's Management Top 250 (2018)

The company was said to be named after a woman named Wyndham Robertson, who was the friend of Trammell Crow (founder of Wyndham Hotels), after she wrote a profile of him for Fortune. In 2018, the company officially changed its name into Wyndham Destinations.

Distances are displayed to the nearest 0.1 mile and kilometer.

Roosevelt Island - 2.3 km / 1.4 mi
United Nations Headquarters - 3.3 km / 2.1 mi
Chrysler Building - 3.8 km / 2.4 mi
Madison Square Garden - 3.8 km / 2.4 mi
Empire State Building - 3.9 km / 2.4 mi
Grand Central Terminal - 3.9 km / 2.4 mi
Macy's - 4.1 km / 2.6 mi
New York Public Library - 4.1 km / 2.6 mi
Memorial Sloan-Kettering Cancer Center - 4.2 km / 2.6 mi
Bryant Park - 4.3 km / 2.7 mi
Madison Avenue - 4.4 km / 2.7 mi
5th Avenue - 4.4 km / 2.8 mi
Central Park - 4.6 km / 2.9 mi
Flatiron Building - 4.7 km / 2.9 mi
Tiffany & Co. - 4.8 km / 3 mi

The nearest airports are:
New York, NY (LGA-LaGuardia) - 12.1 km / 7.5 mi
New York, NY (JFK-John F. Kennedy Intl.) - 25.1 km / 15.6 mi
Newark, NJ (EWR-Liberty Intl.) - 31.7 km / 19.7 mi
Teterboro, NJ (TEB) - 24.8 km / 15.4 mi
Linden, NJ (LDJ) - 44.3 km / 27.5 mi

The preferred airport for Wyndham Garden Long Island City is New York, NY (LGA-LaGuardia).

User
Verified Hotel Guest
 
5/10
Fair
Pros: Very clean and modern. Room is great for the price. Daytime staff aeemed super nice.
Cons: Front desk and housekeeping both don’t answer phone. Employees no where to be found or found asleep at nite.
User
Kent
 
1/10
Very Poor
Cons: Please Take your business somewhere else, My travel partner couldn't make it on time because she had Viral Fever. The management, ignored all the requests. Bad customer services!!!!!!!
User
Verified Hotel Guest
 
8/10
Very Good
Pros: The bathroom needs to updated the carpet change. Transportation to local events.
Cons: The transportation to and from local events.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Location
Cons: Worst and weirdest front desk Chinese staff doesn't have any manners, stupid attitude
User
Verified Hotel Guest
 
7/10
Good
Pros: close walk to ferry to nyc
Cons: parking lot could have been more secure with attendant or cameras
User
Verified Hotel Guest
 
8/10
Very Good
Pros: The hotel was clean and the staff was helpful. Metro was close by.
Cons: The location does not seem in the best area.
User
Peter
 
1/10
Very Poor
Pros: Close to a good BBQ spot and that's about it.
Cons: Terrible experience overall. The air-conditioning barely worked in my room, the phone was broken so I had to go down to the lobby to ask about it, they wouldn't book me in another room, giant black hair in shower, awful location.
User
Tricia
 
9/10
Wonderful
Pros: It was very clean and very quiet
Cons: No
User
Verified Hotel Guest
 
7/10
Good
Cons: Room was not cleaned daily
User
Clive
 
8/10
Very Good
Pros: The hotel was located in close proximity to my primary location in Hunter's Point, LIC.
Cons: Room was small but sufficient. A mini fridge would be a nice addition
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Good for the price
Cons: No
User
Verified Hotel Guest
 
7/10
Good
Pros: Room was nice, and after we asked for a change of room, we had a nice view of the Queensborough Bridge (not a brick wall). Front desk staff were very pleasant and helpful. Convenient to a variety of restaurants, etc. - and near the beautiful riverfront.
Cons: Surrounding neighborhood wasn't great. The cleaning staff was very subpar. Although the room itself was clean, they never gave us fresh glasses (10 night stay), they never left enough towels (after being asked), they didn't replenish the TP or kleenex.