SureStay Plus Hotel by Best Western Gatlinburg

  • 218 Ski Mountain Road , Gatlinburg, Tennessee 37738
  • 218 Ski Mountain Road , Gatlinburg, Tennessee - 37738
  • 855-516-1090
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Outstanding value on upcoming dates.
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Suite, 2 Queen Beds, Balcony, River View (with Sofabed)
Suite, 2 Queen Beds, Balcony, River View (with Sofabed)
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2 Queen Beds

Located on the top floor, balcony with river views


Layout of Suite, 2 Queen Beds, Balcony, River View (with Sofabed) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 44-inch LED TV with cable channels

Food and Beverages - Mini-fridge, microwave, coffee/tea maker, and dining table

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, a hair dryer, and towels

Extra Features - Free local calls, double sofa bed, and iron/ironing board

Pleasure - Fresh bed sheets (on request), air conditioning, and heating

Accessibility - Closed-captioned TV

Need to Know - Housekeeping on request

Non-Smoking

Room is accessed via exterior corridors

Amenities and Features

  • Heating
  • Non Smoking
  • TV
  • Desk chair
  • Dining table
  • TV - Closed captioned
  • Change of bed sheets (on request)
  • Laptop friendly workstation
  • Blackout drapes-curtains
  • Refrigerator
  • Coffee and tea maker
  • Number of days between towel changes: 2
  • Complimentary Wifi
  • Access by exterior corridors
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • Balcony
  • Bath Towels Provided
  • Room Linens provided
  • Mini fridge
  • LED TV
  • Wireless internet access
  • Lever door handles
  • Braille signage
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Location - top floor
  • Hair dryer
  • AC
  • TV size: 44
  • Iron - ironing board
  • Housekeeping - by request
  • Sofa-bed
  • Sitting area (Separate)
  • Alarm clock
  • Microwave
  • TV - Cable Service
Standard Room, 2 Queen Beds, Balcony, River View
Standard Room, 2 Queen Beds, Balcony, River View
View room details and amenities View details & amenities
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2 Queen Beds

Balcony with river views


Internet - Free WiFi and wired internet access

In Room Entertainment - 44-inch LED TV with cable channels

Food and Beverages - Mini-fridge, microwave, and coffee/tea maker

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, a hair dryer, and towels

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Fresh bed sheets (on request), air conditioning, and heating

Accessibility - Closed-captioned TV

Need to Know - Housekeeping on request

Non-Smoking

Room is accessed via exterior corridors

Amenities and Features

  • Heating
  • Non Smoking
  • TV
  • Desk chair
  • TV - Closed captioned
  • Change of bed sheets (on request)
  • Laptop friendly workstation
  • Blackout drapes-curtains
  • Refrigerator
  • Complimentary wired Internet
  • Coffee and tea maker
  • Number of days between towel changes: 2
  • Complimentary Wifi
  • Access by exterior corridors
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • Balcony
  • Bath Towels Provided
  • Room Linens provided
  • Mini fridge
  • LED TV
  • Wireless internet access
  • Lever door handles
  • Braille signage
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Hair dryer
  • AC
  • TV size: 44
  • Iron - ironing board
  • Housekeeping - by request
  • Alarm clock
  • Microwave
  • TV - Cable Service
Suite, 1 King Bed, Balcony, River View (with Sofabed)
Suite, 1 King Bed, Balcony, River View (with Sofabed)
View room details and amenities View details & amenities
Check Rates Check Rates

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1 King Bed

Balcony with river views


Layout of Suite, 1 King Bed, Balcony, River View (with Sofabed) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 44-inch flat-screen TV with cable channels

Food and Beverages - Mini-fridge, microwave, coffee/tea maker, and dining table

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, a hair dryer, and towels

Extra Features - Free local calls, double sofa bed, and iron/ironing board

Pleasure - Fresh bed sheets (on request), air conditioning, and heating

Accessibility - Closed-captioned TV

Need to Know - Housekeeping on request

Non-Smoking

Room is accessed via exterior corridors

Amenities and Features

  • Heating
  • Non Smoking
  • TV
  • Desk chair
  • Dining table
  • TV - Closed captioned
  • Change of bed sheets (on request)
  • Laptop friendly workstation
  • Blackout drapes-curtains
  • Refrigerator
  • Coffee and tea maker
  • Number of days between towel changes: 2
  • Complimentary Wifi
  • Access by exterior corridors
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • Balcony
  • Bath Towels Provided
  • Room Linens provided
  • Mini fridge
  • LED TV
  • Wireless internet access
  • Lever door handles
  • Braille signage
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Hair dryer
  • AC
  • TV size: 44
  • Iron - ironing board
  • Housekeeping - by request
  • Sofa-bed
  • Sitting area (Separate)
  • Alarm clock
  • Flat panel TV
  • Microwave
  • TV - Cable Service
Suite, 1 King Bed, Accessible, Balcony (with Sofabed)
Suite, 1 King Bed, Accessible, Balcony (with Sofabed)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

Balcony with river views


Layout of Suite, 1 King Bed, Accessible, Balcony (with Sofabed) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 44-inch LED TV with cable channels

Food and Beverages - Mini-fridge, microwave, coffee/tea maker, and dining table

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, a hair dryer, and towels

Extra Features - Free local calls, double sofa bed, and iron/ironing board

Pleasure - Fresh bed sheets (on request), air conditioning, and heating

Accessibility - Closed-captioned TV

Need to Know - Housekeeping on request

Non-Smoking

Room is accessed via exterior corridors

Amenities and Features

  • doorways with Wheelchair width
  • Heating
  • Non Smoking
  • TV
  • Desk chair
  • Dining table
  • Grab-bar near toilet
  • TV - Closed captioned
  • Change of bed sheets (on request)
  • Grab-bar in bathtub
  • Laptop friendly workstation
  • Blackout drapes-curtains
  • Coffee and tea maker
  • Number of days between towel changes: 2
  • Complimentary Wifi
  • Access by exterior corridors
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • Balcony
  • Bath Towels Provided
  • Room Linens provided
  • Accessible/Walk-in bathtub
  • Mini fridge
  • LED TV
  • Wireless internet access
  • Lever door handles
  • Braille signage
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Wheelchair accessible
  • Hair dryer
  • AC
  • TV size: 44
  • Iron - ironing board
  • Housekeeping - by request
  • Sofa-bed
  • Sitting area (Separate)
  • Alarm clock
  • Microwave
  • TV - Cable Service
Standard Room, 1 King Bed, Accessible, Balcony
Standard Room, 1 King Bed, Accessible, Balcony
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

Balcony with river views


Internet - Free WiFi

In Room Entertainment - 44-inch LED TV with cable channels

Food and Beverages - Mini-fridge, microwave, and coffee/tea maker

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, a hair dryer, and towels

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Fresh bed sheets (on request), air conditioning, and heating

Accessibility - Closed-captioned TV

Need to Know - Housekeeping on request

Non-Smoking

Room is accessed via exterior corridors

Amenities and Features

  • doorways with Wheelchair width
  • Heating
  • Non Smoking
  • TV
  • Desk chair
  • Grab-bar near toilet
  • TV - Closed captioned
  • Change of bed sheets (on request)
  • Grab-bar in bathtub
  • Laptop friendly workstation
  • Blackout drapes-curtains
  • Coffee and tea maker
  • Number of days between towel changes: 2
  • Complimentary Wifi
  • Access by exterior corridors
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • Balcony
  • Bath Towels Provided
  • Room Linens provided
  • Accessible/Walk-in bathtub
  • Mini fridge
  • LED TV
  • Wireless internet access
  • Lever door handles
  • Braille signage
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Wheelchair accessible
  • Hair dryer
  • AC
  • TV size: 44
  • Iron - ironing board
  • Housekeeping - by request
  • Alarm clock
  • Microwave
  • TV - Cable Service
Standard Room, 1 King Bed, Balcony, River View
Standard Room, 1 King Bed, Balcony, River View
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

Balcony with river views


Internet - Free WiFi and wired internet access

In Room Entertainment - 44-inch LED TV with cable channels

Food and Beverages - Mini-fridge, microwave, and coffee/tea maker

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, a hair dryer, and towels

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Fresh bed sheets (on request), air conditioning, and heating

Accessibility - Closed-captioned TV

Need to Know - Housekeeping on request

Non-Smoking

Room is accessed via exterior corridors

Amenities and Features

  • Heating
  • Non Smoking
  • TV
  • Desk chair
  • TV - Closed captioned
  • Change of bed sheets (on request)
  • Laptop friendly workstation
  • Blackout drapes-curtains
  • Refrigerator
  • Complimentary wired Internet
  • Coffee and tea maker
  • Number of days between towel changes: 2
  • Complimentary Wifi
  • Access by exterior corridors
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • Balcony
  • Bath Towels Provided
  • Room Linens provided
  • Mini fridge
  • LED TV
  • Wireless internet access
  • Lever door handles
  • Braille signage
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Hair dryer
  • AC
  • TV size: 44
  • Iron - ironing board
  • Housekeeping - by request
  • Alarm clock
  • Microwave
  • TV - Cable Service
 

About The Hotel

  Call us for secret deals: 855-516-1090

About SureStay Plus Hotel by Best Western Gatlinburg Hotel

Hotel Location & Nearby Attractions

With a stay at SureStay Plus Hotel by Best Western Gatlinburg in Gatlinburg, you'll be on a river, within a 15-minute walk of Gatlinburg Space Needle and SkyPark. This hotel is 1 mi (1.6 km) from Ripley's Aquarium of the Smokies and 2.8 mi (4.5 km) from Ober Gatlinburg Ski Resort and Amusement Park.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.

Business, Other Amenities

Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 52 air-conditioned rooms featuring microwaves and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.

Pet Policy for SureStay Plus Hotel by Best Western Gatlinburg
If you are thinking of bringing your pet and want to know if pets are allowed at SureStay Plus Hotel by Best Western Gatlinburg, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of SureStay Plus Hotel by Best Western Gatlinburg are listed below.

Pets not allowed

Additional Hotel Details
Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing guest safety measures
Property follows sanitization practices of SafeStay (AHLA - USA)
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Staff wears personal protective equipment
Essential workers only - NO
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

SureStay Plus Hotel by Best Western Gatlinburg Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Business center on site
General Amenities
  • Change of bed sheets (on request)
  • Pool hoist on site
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Braille or raised signage
  • Stair-free path to entrance
  • Wheelchair accessible parking
General Amenities
  • Internet access in public areas - high speed
  • Free continental breakfast
  • Daily
  • Housekeeping on request
  • Wheelchair accessible path of travel
General Amenities
  • Vending machine available
  • Designated smoking areas - fines apply
  • Elevator & lift on property
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
Outdoor
  • TV in common areas
Parking Services
  • Parking - Limited spaces
  • Offstreet parking
  • Self parking - Free
Pool Facilities
  • Swimming pool
  • Outdoor Swimming Pool
  • Outdoor pool - Seasonal
  • Pool sun chaise loungers
Property Features
  • Assigned smoking areas
Restaurants & Bars
  • Coffee & tea in common areas

About Best Western Hotels & Resorts Brand Hotels

Founded in 1946 by M. K Guertin, Best Western Hotels & Resorts is still one of the top hotels in the globe with over 4,200 hotels in almost 100 countries and other territories across the world. At present, Best Western has acquired World Hotels and is the 14th hotel brand under the hospitality magnate.

Originally founded as a referral system among the hotel members under the brand, Best Western quickly rose and became the largest hotel chain in the market by 1963. Changes continued to further expand the Best Western brand internationally. Originally established as Best Western Hotels, the company dropped the word “motel” in 1974 from its brand name to compete head to head with other full-service hotel lodging chains in the world. Properties in Australia and New Zealand were acquired in 1976 with over 400 properties and thousands of rooms added to the Best Western family.

BY 2005, Best Western averaged $1 million in online hotel reservations, everyday via its website www.bestwestern.com. By 2006, as a complimentary gift to all the years and clients that supported the hotel brand, a special one-night charge of $5.40 was offered to some few lucky guests. The value was the approximate amount charged for a night during the company’s conception.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around SureStay Plus Hotel by Best Western Gatlinburg - Gatlinburg, Tennessee Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Traffic Light #10 - 0.2 km / 0.1 mi
Great Smoky Mountains National Park - 0.3 km / 0.2 mi
Ober Gatlinburg Aerial Tramway - 0.5 km / 0.3 mi
Traffic Light #9 - 0.5 km / 0.3 mi
Ripley's Haunted Adventure - 0.7 km / 0.4 mi
Gatlinburg Convention Center - 0.8 km / 0.5 mi
Hollywood Star Cars Museum - 0.8 km / 0.5 mi
Traffic Light #8 - 0.8 km / 0.5 mi
Arcadia - 0.9 km / 0.6 mi
Ripley's Believe It Or Not Museum - 0.9 km / 0.6 mi
Sugarlands Distilling Company - 0.9 km / 0.6 mi
Gatlinburg Space Needle - 0.9 km / 0.6 mi
Ole Smoky Moonshine Distillery - 0.9 km / 0.6 mi
SkyPark - 0.9 km / 0.6 mi
Gatlinburg Ziplines - 1 km / 0.6 mi

The preferred airport for SureStay Plus Hotel by Best Western Gatlinburg is McGhee Tyson Airport (TYS) - 67.8 km / 42.1 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Gatlinburg, Tennessee Hotels

 
 

Helpful Info & FAQs

Is free parking available at the SureStay Plus Hotel by Best Western Gatlinburg?

Yes, parking is available free of cost at the SureStay Plus Hotel by Best Western Gatlinburg. This is one of the hotels in Gatlinburg with Free Parking.

Can you get free breakfast at this hotel?

Yes, complimentary breakfast is offered to guests staying at the SureStay Plus Hotel by Best Western Gatlinburg, Gatlinburg hotel. A good choice among Gatlinburg hotels with free breakfast.

Does this property have a swimming pool?

Yes, SureStay Plus Hotel by Best Western Gatlinburg has a hotel pool.

What is the check-in policy?

The checking times for SureStay Plus Hotel by Best Western Gatlinburg are between 3:00 PM and . The minimum age to check-in is 18.

What is the check-out time?

This SureStay Plus Hotel by Best Western Gatlinburg's check-out time is 11:00 AM.

What brand is SureStay Plus Hotel by Best Western Gatlinburg?

SureStay Plus Hotel by Best Western Gatlinburg is a part of Best Western Hotels & Resorts.

What is the street address for SureStay Plus Hotel by Best Western Gatlinburg?

The address for SureStay Plus Hotel by Best Western Gatlinburg is 218 Ski Mountain Road, Gatlinburg, Tennessee 37738

What is the price for tonight?

Based on recent averages, the price for tonight can start at 119.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 119 per night.

How many guest rooms are at SureStay Plus Hotel by Best Western Gatlinburg?

The SureStay Plus Hotel by Best Western Gatlinburg has a total of 52 guest rooms.

How many floors does the SureStay Plus Hotel by Best Western Gatlinburg have?

This Gatlinburg hotel has 7 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers.

Recommended landmarks, attractions or things to do around SURESTAY PLUS HOTEL BY BEST WESTERN GATLINBURG?

SURESTAY PLUS HOTEL BY BEST WESTERN GATLINBURG is within minutes from Traffic Light #10 - 0.2 km / 0.1 mi , Great Smoky Mountains National Park - 0.3 km / 0.2 mi and Ober Gatlinburg Aerial Tramway - 0.5 km / 0.3 mi

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

SureStay Plus Hotel by Best Western Gatlinburg Reviews Summary

UserMelinda
10/10
 
Exceptional
Exceptional

Pros: It's a diamond in the rough. The exterior needs work, but the rooms were remodeled, and everything was new including the balcony chairs. No bugs. The room was large, clean, comfortable with a fridge and microwave.
Cons: There was nothing wrong. The stay was great.
UserPhillip
10/10
 
Exceptional
Exceptional

UserFrancis
9/10
 
Wonderful
Superb

Pros: This property has great rooms. Great price Good location. The staff was friendly decent customer service. Breakfast is pretty good. Would recommend it!
Cons: During our stay a pipe burst so we were without water for a little bit nothing was done to accommodate the inconvenience but staff handle it and water was restored within an hour
UserGreg
9/10
 
Wonderful
I’ll stay there again

UserAlexis
9/10
 
Wonderful
Superb

Pros: Good location and great breakfast
UserShirley
10/10
 
Exceptional
Back porch with chairs is...

Pros: Didn't try it
UserBall
8/10
 
Very Good
Weekend getaway.

Pros: Room size was great.
Cons: Room was next to the elevator it was very noisy.
UserFranciele
6/10
 
Pleasant
Pleasant

UserSean
10/10
 
Exceptional
Exceptional

Pros: I loved everything about it nothing was wrong so close to downtown and no complaints really nice place would like to come back again in the future
UserMaria
9/10
 
Wonderful
Gog stay at SureStay Plus...

Pros: Pleasant staff, Location, cleanliness, comfortable beds, spacious room, and the river and its relaxing sound to get to rest.
Cons: A bear one night in the parking lot! What a scare
UserKeith
10/10
 
Exceptional
Exceptional

UserJohn
8/10
 
Very Good
A great place to stay...

Pros: Breakfast was very good Eggs, Sausage and Pancakes.
Cons: The outside looks a bit rough because of renovations. The inside was renovated awesome. It was better than expected inside.
UserJohanna
8/10
 
Very Good
Value for money

Pros: Great location, walking distance from all the main attractions and shops. Nice view overlooking the creek. Good value for money. Good breakfast spread, with scrambled eggs and bacon the one morning and scrambled eggs and turkey sausages the next morning, muffins, pancakes, bagels, toast, yoghurt, cereals, and they even offered some fresh fruit (oranges) for breakfast.
Cons: The exterior of the building needs some work.
UserKristy
10/10
 
Exceptional
Exceptional

UserLibby
9/10
 
Wonderful
Superb

Pros: I like that it’s around to corner to the Smokies.
UserSteffany
10/10
 
Exceptional
Exceptional

UserBrandon
7/10
 
Good
Would stay again possibly for...

Pros: Great location at the end of the strip close enough to walk to everything and the galtlinburg trail for hiking. Quiet down on that end. Walking distance to a liquor store is a plus as well. Breakfast was actually decent for what it was with good eggs and sausage.
Cons: From the outside the building was deteriorating and looked run down. Seems like they did upgrade the rooms as how clean it was does not match the outside of the property. So from someone coming in it doesn’t look promising from the very beginning.
UserBrad
8/10
 
Very Good
Very good

UserRegan
5/10
 
Fair
Passable

UserPaul
7/10
 
Good
Good

 
Hotel Location & Nearby Attractions

With a stay at SureStay Plus Hotel by Best Western Gatlinburg in Gatlinburg, you'll be on a river, within a 15-minute walk of Gatlinburg Space Needle and SkyPark. This hotel is 1 mi (1.6 km) from Ripley's Aquarium of the Smokies and 2.8 mi (4.5 km) from Ober Gatlinburg Ski Resort and Amusement Park.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.

Business, Other Amenities

Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 52 air-conditioned rooms featuring microwaves and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.

Pet Policy for SureStay Plus Hotel by Best Western Gatlinburg
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at SureStay Plus Hotel by Best Western Gatlinburg, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of SureStay Plus Hotel by Best Western Gatlinburg are listed below.

Pets not allowed

Additional Hotel Details
Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing guest safety measures
Property follows sanitization practices of SafeStay (AHLA - USA)
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Staff wears personal protective equipment
Essential workers only - NO
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

SureStay Plus Hotel by Best Western Gatlinburg Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Business center on site
General Amenities
  • Change of bed sheets (on request)
  • Pool hoist on site
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Braille or raised signage
  • Stair-free path to entrance
  • Wheelchair accessible parking
General Amenities
  • Internet access in public areas - high speed
  • Free continental breakfast
  • Daily
  • Housekeeping on request
  • Wheelchair accessible path of travel
General Amenities
  • Vending machine available
  • Designated smoking areas - fines apply
  • Elevator & lift on property
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
Outdoor
  • TV in common areas
Parking Services
  • Parking - Limited spaces
  • Offstreet parking
  • Self parking - Free
Pool Facilities
  • Swimming pool
  • Outdoor Swimming Pool
  • Outdoor pool - Seasonal
  • Pool sun chaise loungers
Property Features
  • Assigned smoking areas
Restaurants & Bars
  • Coffee & tea in common areas

About Best Western Hotels & Resorts Brand Hotels

Founded in 1946 by M. K Guertin, Best Western Hotels & Resorts is still one of the top hotels in the globe with over 4,200 hotels in almost 100 countries and other territories across the world. At present, Best Western has acquired World Hotels and is the 14th hotel brand under the hospitality magnate.

Originally founded as a referral system among the hotel members under the brand, Best Western quickly rose and became the largest hotel chain in the market by 1963. Changes continued to further expand the Best Western brand internationally. Originally established as Best Western Hotels, the company dropped the word “motel” in 1974 from its brand name to compete head to head with other full-service hotel lodging chains in the world. Properties in Australia and New Zealand were acquired in 1976 with over 400 properties and thousands of rooms added to the Best Western family.

BY 2005, Best Western averaged $1 million in online hotel reservations, everyday via its website www.bestwestern.com. By 2006, as a complimentary gift to all the years and clients that supported the hotel brand, a special one-night charge of $5.40 was offered to some few lucky guests. The value was the approximate amount charged for a night during the company’s conception.

Distances are displayed to the nearest 0.1 mile and kilometer.

Traffic Light #10 - 0.2 km / 0.1 mi
Great Smoky Mountains National Park - 0.3 km / 0.2 mi
Ober Gatlinburg Aerial Tramway - 0.5 km / 0.3 mi
Traffic Light #9 - 0.5 km / 0.3 mi
Ripley's Haunted Adventure - 0.7 km / 0.4 mi
Gatlinburg Convention Center - 0.8 km / 0.5 mi
Hollywood Star Cars Museum - 0.8 km / 0.5 mi
Traffic Light #8 - 0.8 km / 0.5 mi
Arcadia - 0.9 km / 0.6 mi
Ripley's Believe It Or Not Museum - 0.9 km / 0.6 mi
Sugarlands Distilling Company - 0.9 km / 0.6 mi
Gatlinburg Space Needle - 0.9 km / 0.6 mi
Ole Smoky Moonshine Distillery - 0.9 km / 0.6 mi
SkyPark - 0.9 km / 0.6 mi
Gatlinburg Ziplines - 1 km / 0.6 mi

The preferred airport for SureStay Plus Hotel by Best Western Gatlinburg is McGhee Tyson Airport (TYS) - 67.8 km / 42.1 mi

User
Melinda
 
10/10
Exceptional
Exceptional

Pros: It's a diamond in the rough. The exterior needs work, but the rooms were remodeled, and everything was new including the balcony chairs. No bugs. The room was large, clean, comfortable with a fridge and microwave.
Cons: There was nothing wrong. The stay was great.
User
Phillip
 
10/10
Exceptional
Exceptional

User
Francis
 
9/10
Wonderful
Superb

Pros: This property has great rooms. Great price Good location. The staff was friendly decent customer service. Breakfast is pretty good. Would recommend it!
Cons: During our stay a pipe burst so we were without water for a little bit nothing was done to accommodate the inconvenience but staff handle it and water was restored within an hour
User
Greg
 
9/10
Wonderful
I’ll stay there again

User
Alexis
 
9/10
Wonderful
Superb

Pros: Good location and great breakfast
User
Shirley
 
10/10
Exceptional
Back porch with chairs is...

Pros: Didn't try it
User
Ball
 
8/10
Very Good
Weekend getaway.

Pros: Room size was great.
Cons: Room was next to the elevator it was very noisy.
User
Franciele
 
6/10
Pleasant
Pleasant

User
Sean
 
10/10
Exceptional
Exceptional

Pros: I loved everything about it nothing was wrong so close to downtown and no complaints really nice place would like to come back again in the future
User
Maria
 
9/10
Wonderful
Gog stay at SureStay Plus...

Pros: Pleasant staff, Location, cleanliness, comfortable beds, spacious room, and the river and its relaxing sound to get to rest.
Cons: A bear one night in the parking lot! What a scare
User
Keith
 
10/10
Exceptional
Exceptional

User
John
 
8/10
Very Good
A great place to stay...

Pros: Breakfast was very good Eggs, Sausage and Pancakes.
Cons: The outside looks a bit rough because of renovations. The inside was renovated awesome. It was better than expected inside.
User
Johanna
 
8/10
Very Good
Value for money

Pros: Great location, walking distance from all the main attractions and shops. Nice view overlooking the creek. Good value for money. Good breakfast spread, with scrambled eggs and bacon the one morning and scrambled eggs and turkey sausages the next morning, muffins, pancakes, bagels, toast, yoghurt, cereals, and they even offered some fresh fruit (oranges) for breakfast.
Cons: The exterior of the building needs some work.
User
Kristy
 
10/10
Exceptional
Exceptional

User
Libby
 
9/10
Wonderful
Superb

Pros: I like that it’s around to corner to the Smokies.
User
Steffany
 
10/10
Exceptional
Exceptional

User
Brandon
 
7/10
Good
Would stay again possibly for...

Pros: Great location at the end of the strip close enough to walk to everything and the galtlinburg trail for hiking. Quiet down on that end. Walking distance to a liquor store is a plus as well. Breakfast was actually decent for what it was with good eggs and sausage.
Cons: From the outside the building was deteriorating and looked run down. Seems like they did upgrade the rooms as how clean it was does not match the outside of the property. So from someone coming in it doesn’t look promising from the very beginning.
User
Brad
 
8/10
Very Good
Very good

User
Regan
 
5/10
Fair
Passable

User
Paul
 
7/10
Good
Good